Bain Oil Company

Bain Oil / Bain Heating & Air Conditioning

If you’re looking for a heating and cooling expert in Greensboro, we’re here to help. We have the expertise to get your H.V.A.C. systems running smoothly. Call us today to find out more information.

Connect

Bain Oil Company Contact Details

  • 3201 Spring Garden St, Greensboro, NC 27407
  • 336-299-0531
  • Thursday 7AM to 9PM
    Friday 7AM to 9PM
    Saturday 7AM to 9PM
    Sunday 7AM to 9PM
    Monday 7AM to 9PM
    Tuesday 7AM to 9PM
    Wednesday 7AM to 9PM
  • http://bainonline.com/
  • Facebook

Bain Oil Company Reviews ( 88 )

  1. Very knowledgeable, professional, and polite. The Technicians went above and beyond, and let me know what to look forward to overvthe next few months.

  2. Rude and hanging up to potential customers just because they messed up the appointment! I had to take time off work and no one showed up because the lady insists that I said was calling back to confirm. I never said I was calling to …

  3. I’ve called on Bain for the two homes that I have owned in a Summerfield and they do an outstanding job before, during, and after the service call. Friendly, helpful, honest, and prompt!

  4. I have always had excellent, dependable service with Bain. From the office workers to the service staff, everyone is helpful and makes every effort to provide superior help. I appreciate the superior service they provide.

  5. i am have a real BAD experience with this company. called bain 2 month ago or so. goodman heat unit stopped.
    after they came in and checked it they said the gas valve was bad and needs to …

  6. I’m a long time customer and have nothing but good words for Bain Heating & Air. They’ve always been very professional in our interactions and offer a service that I value. 5 stars!!!

  7. The mechanic answered all my questiins and explained how they have changed their procedures to ensure customers’ safety. He checked and cleaned my AC without coming into my house. I am much relieved.

  8. The techs from Bain arrived on time, introduced themselves, and observed social distancing.
    They were quick to diagnose and resolve my issue. Price was very reasonable.

  9. I am very disappointed with Bain and specifically, my A/C technician James. I had them come out on July 5th for a repair and was told that the freon was low, the coil needed cleaning, and there was a short/ bad fuse. I was quoted 3 lbs …

  10. Great service! These guys will do what it takes to make their customers happy. We switched to Bain when our AC unit went out in 2012 and couldn’t be happier. Highly recommend these guys!

  11. Miguel was very detailed in his job for both trips/2 different issues. Explained everything and answered all of my questions thoroughly. He wore his mask and did a great job over all including recommendations.

  12. Great people. Very professional do a great job. I purchased a new heat pump about 2 years ago. They installed it in one day. I haven’t had any problems with it.

  13. I have used Bain Heating and Air for a long time. They installed my HVAC unit in 2010.
    They have a bi-annual service plan that takes the worry out of taking care of it. Just love them! 💕 …

  14. Bain’s techs were able to get my old oil furnace running again. I was afraid I’d have to get a new furnace, so having to deal with just a repair was great! I would highly recommend.

  15. Since we had few hot days since HVAC installed, I didn’t know right away that the new AC was not holding temp. They came out on short notice, found the problem, fixed it, all while respecting social distance totally. Thank you Bain for having my back as you have for many years.

  16. Where is the zero star? I had used Bain in the past and was happy with their services. This time however, it seems that there are new policies or new people. I don’t know whats going on with them, but this latest repair was NOT a good …

  17. Bain is so nice, always curteous and willing to help. Morgan is a great tech that answers all my questions and doesn’t talk down to me which the last AC company I used for work did. Great job, highly recommend.

  18. I called first thing in the morning and Laura had Miguel out here at 10:00. Miguel is very professional and knowledgeable. I have recommended Bain to several individuals and will continue to recommend them!

  19. Heater stopped working and Bain was able to get out within and hour of my request. Technician was knowledgeable and thorough. Very pleased with the service.

  20. DO NOT USE BAIN. After being in loyal to Bain for over 17 years and 2 New units installed at over $20,000 they have no respect for the customer, the service is shady and the installation is incompetent! My Trane unit has issues every Spring …

  21. There is a reason why we invested in the services and products of this company! Robert Runs a solid operation from top to bottom. Don pinpointed the best Trane option to a T! Followed by a same day turnover install of a Brand New System by …

  22. We noticed that neither our a/c nor our heat was working, so we called Bain to come out and take a look at it. Don was the service tech who came. Very friendly, listened thoroughly to my description of the issues we’d been having and walked …

  23. Friendly and knowledgeable. I was on pending list for same day service and got a call shortly after I spoke to Laura about my need for serviceman. Very satisfied with Morgan the service man. Equipment fixed quickly. Would recommend Bain to friends and family.

  24. Bain was very professional,fast and courteous! They installed a brand new system and repaired my other older unit. The new system is so nice! Quite and super efficient. When my other system needs to be replaced they have the job. Thanks Bain!!!

  25. I have worked with Bain Heating & Air Conditioning since 1988. James, one of the technicians, has been servicing my unit for the past five + years. What an asset he is to the company! He is personable, easy to talk with and wants to work with his clients.

  26. Bob was very courteous and upbeat. He clearly knew what he was doing and explained every well. He cleaned up when finished – and most importantly – fixed my issue and performed regular maintenance. I hope Bob stays as my regular HVAC tech!

  27. The office staff was friendly and arranged for a technician to come out the very same day I called. The service technician was on time, respectful, and professional. Additionally, he was very conscientious of COVID 19 precautions. The repairs were done quickly and efficiently, and the cost was reasonable.

  28. We’ve had 3 complete system replacements through Bain. Every time we were very happy with how knowledgeable and friendly their office staff and technicians are. We’ve also had great experiences using the after hours help over the phone. We’ll always call Bain!

  29. Bain installed new Trane dual systems in my home in the summer of 2012. After the initial manufacturers warranty expired, they continue to come out and inspect my units twice a year under an optional extended annual service …

  30. Great experience purchasing a new Trane system. Don was thorough and explained clearly what needed to be done to upgrade my system. The install crew was prompt, polite and worked quickly as well as answered any questions I had. I look forward to continuing to work with Bain for my heat and air needs.

  31. I was very pleased with Bain Heating and Air. Bob, who is the man who came out to do the service was very nice and friendly. He solved our issues without trying to tack on more cost. He was very professional and answered all of my questions . He was also right on time , how refreshing . I would definitely use them again.

  32. The service technician, Bob, was great. He was very knowledgeable and thorough. He explained everything and was upfront about the cost so that there were no surprises at the end. I would highly recommend this company!

  33. First of all they worked me in since the hours I work are difficult to make an appointment… I really do appreciate that! My service person Morgan came, cleaned the unit very well to see why it was not cooling like it should be. It had …

  34. Bob, Technical Serviceman, and Don, Sales Rep, visited me today about my heating and air conditioning. Both were excellent in there work, presentation and telling me exactly what I needed to know so I could decide what I wanted to do. Both …

  35. AC went out and I called Bain Oil. They had a service tech out there within 30 minutes and I live about 15 minutes from Greensboro. The tech was very professional and had my AC running again within an hour. The cost was very reasonable. The staff is always very nice and professional.

  36. The technician was on time, professional, and efficient. He followed all social distancing and mask wearing protocols recommended by the CDC. He also was the technician to do the maintenance on my oil boiler this past fall and gave very …

  37. Bain could not get to me for over a week but when they were able to get to my home, they were represented by a gentleman named David. David was prompt and wasted no time analyzing and diagnosing my air conditioning needs. He took the time …

  38. Bob Carter completed the service today. He arrived at the house on time and introduced himself. He is very professional and informative, explaining what he will accomplish on this visit. After the service was completed he showed me pictures of the unit and explained what was completed. We will request Bob for the next service.

  39. I’ve been a customer of Bain since 2007. They are like family that I see twice a year. Once in the Spring and again in the Fall for HVAC maintenance. Great company with highly trained professionals. Please don’t hesitate to make them a part of your family too. Welcome to the Bain Family Miguel!

  40. Bain went above and way out of their way to solve the issues with our blower unit to get out air conditioner to work. They understood our problem and exceeded our expectations to help us get our AC unit back on track. We could not thank them enough for their service and customer relationships.

  41. Been using Bain for about five years and very happy with their service. We have an annual service contract with them which makes regular servicing of our ac and heating system easy to schedule.

  42. We had a very positive experience with Bain. Don is GREAT! He came out to give an estimate and was very friendly and acknowledged our dogs to make them less nervous and barky. Don also got back with us multiple times about our scheduled …

  43. Our heater just stopped working of course on a very cold night. We called Bain late evening and they came out 30 minutes later. Our heater need some tedious repairs. They had our heater up and running two hours later. They remained 6 feet …

  44. We have been using Bain Oil and Bain Heating and Air for over 20 years. Their service team is excellent and very knowledgeable and the office staff bend over backwards to assist the customers. …

  45. Have had two experiences with this company.First time a dead Nest thermostat(new) installed prior to real estate sale.Steve came same day,determined problem/rectified issue. …

  46. On Christmas day, a young man named Steven fixed my 82 year old father’s heater. It quit working and I know they were over whelmed with calls. Thank you for taking care of my father. You don’t know how much this means to me and my father. He was very grateful and he said from now on, he will only use Bain.

  47. Never had a single problem with Berico- Bain wants your money. Clearly the old crew cared not the young. I was told they would contact me before any services done- nope- they called me to say the total after they finished. Now suddenly my …

  48. I have had multiple wonderful experiences this summer with Bain. They are always available very quickly (if not immediately), accomplish the work rapidly and with good results, and at prices that seem very fair. Would not go anywhere else for my heating & cooling needs.

Leave a review

Your email address will not be published. Required fields are marked *