I’ve been with company going on a year now, and have not had any problems. Nothing but good… Even got a notice to do a holiday deferment (which most of all finance companies DO NOT do) .. not sure what the dislike is 🤷♀️🤷♀️🤷♀️ …
I paid them 5000$ in interest because they wouldn’t let me refinance I was so upset when I wrote this I paid 5k extra I meant the total I paid them was 9k. Do not ever use this company
Besides Amy, everyone who works here is rude. Threatening, demanding, they don’t listen to you or let you speak. They talk down to you. I called simply to get information if i wanted to transfer my loan onto someone, she started throwing a …
I was very impressed with the entire experience.The office staff was very helpful, courteous and was able to explain the whole process to me and answer my questions. The technician who showed up was a pleasure to deal with.He was able to solve our problem very quickly. I would definitely use them again.
My car loan was through Balboa Thrift and loan from Frank Toyota. I purchased a car in October and paid it off in November. I called Balboa Thrift and Loan in March to see when I was going to get my Title and the lady on the phone said they …
So my fiancé decided to get a loan with these people !I wish he never started dealings with him.They are rude ,they talk over you and they transfer your account from person to person every month.I decided to take over the telephone calls …
Seriously, the worst bank I have ever had the displeasure of doing business with. The service is terrible, threatening, and down right rude most of the time. I have been paying off my car for five years through them, and they will not …
My wife and I went to Balboa Thrift and Loan in Chula Vista to open a CD. It turned into a huge process. After approximately one hour we decided that we did not want to do business with this bank. The people there were unlike any bank …
I have filed with BBB and no response from this company, the CFPB and no response, now It’s been taken over by the FDIC and I intend to do more, they have NO idea who their messing with! FDIC has been in contact with me and lets just say …
I am not sure why there are bad reviews but we had the opposite experience. Our credit was spotty to say the least and could not get financed. Finally Balboa Thrift and Loan came through for us and gave us the opportunity to rebuild our …
I have been dealing with this bank since 2009 and as long as you keep in touch with them about your account they will help you out. I have only had 1 rude person since I got approved and of course it was handled. I would definitely do business with them again. Those who gave bad reviews.. it’s a two way street not one!!!
WARNING! DO NOT DO BUSINESS WITH THESE PEOPLE! I understand some people have good experiences and some have bad. I’m not sure who in the company decides one way or another on any given day who to treat poorly but why take the chance? My …
Front staff people are very nice. But the individual in charge of my account was very rude (Victor). I made my last payment with a check and that weekend I lost my wallet so I had to cancel my bank account. They would not accept the …
Terrible company. Staff are constantly rude and not knowledgeable. They make it very difficult to make a payment. I would never do business with them again.
If you make your payment on time, you’ll never feel negative toward this company. This company is pretty awesome. I’ve had a few issues in the past with making a payment, and they were all over me, but I can’t put the blame on them for …
I would like to give negative 5 stars but obviously we cant. I bought a car from a franchise dealer who set me up with this incompetent bank. My car loan is due on the 23rd, however I start getting calls on the 9th and every other day …
Do not get the COVID extension, it’s only beneficial to them. They charge one percent off your principal when it’s supposed to be free. Then they only push your payment to the end of the loan so now you have to pay more!! They don’t …
They don’t let u refinance when ur score goes from 640 to 799. They are incompetent they said I owe 532$ to pay everything off. I sent in a payment 3 weeks ago and they received it 2 days later since it went through my Wells Fargo bill …
I got my Loan through Balboa Thrift and Loan, nothing bad to say everyone I dealt with was very courteous and nice, I set my payment on automatic payments never had an issue, paid off my Loan, within 2 weeks received my Title, now looking for a new vehicle and hoping to work with this lending company again.
This company is a joke. I have to drive and drop off my truck payment in person and watch them process it, because of prior mishandling of my payment. I got a call today that my payment wasn’t received. This isn’t the first time. It’s …
The worker I spoke to did not know what she was doing. DMV told me Balboa would need to send me a lien release form for me to receive my car title. The Balboa worker I spoke to told me that DMV was incorrect and did not know what they were …
(Translated by Google) Delighted with your service
and the opportunity
flexible and kind …
Please read: 101 pt (DROP IN MY CREDIT)
01/2023 …
I been with this bank for the past four year, and I have nothing but a good experience.
– bank with very old systems , very inconsiderate with the costumer . I don’t really recommend any one try to get loan with this bank .
This place is unprofessional and a scam they don’t allow you to make payments through speedpay
The people here are the Best!! Wish they would join the 2020 crowd and
have online options for making payments.
Just ask Angel, I’m sure he’ll tell you all about it. There are plenty of lenders out there. Don’t do business with Balboa.
Can’t check balance online and trying to make an online profile never works! Website and everything is outdated and inconvenient at times.
Seriously the nicest people I’ve ever worked with. Professional and understanding . Make life so easy to make payments and ask questions.
I’ve been with company going on a year now, and have not had any problems. Nothing but good… Even got a notice to do a holiday deferment (which most of all finance companies DO NOT do) .. not sure what the dislike is 🤷♀️🤷♀️🤷♀️ …
I paid them 5000$ in interest because they wouldn’t let me refinance I was so upset when I wrote this I paid 5k extra I meant the total I paid them was 9k. Do not ever use this company
Besides Amy, everyone who works here is rude. Threatening, demanding, they don’t listen to you or let you speak. They talk down to you. I called simply to get information if i wanted to transfer my loan onto someone, she started throwing a …
I was very impressed with the entire experience.The office staff was very helpful, courteous and was able to explain the whole process to me and answer my questions. The technician who showed up was a pleasure to deal with.He was able to solve our problem very quickly. I would definitely use them again.
My car loan was through Balboa Thrift and loan from Frank Toyota. I purchased a car in October and paid it off in November. I called Balboa Thrift and Loan in March to see when I was going to get my Title and the lady on the phone said they …
So my fiancé decided to get a loan with these people !I wish he never started dealings with him.They are rude ,they talk over you and they transfer your account from person to person every month.I decided to take over the telephone calls …
Seriously, the worst bank I have ever had the displeasure of doing business with. The service is terrible, threatening, and down right rude most of the time. I have been paying off my car for five years through them, and they will not …
My wife and I went to Balboa Thrift and Loan in Chula Vista to open a CD. It turned into a huge process. After approximately one hour we decided that we did not want to do business with this bank. The people there were unlike any bank …
I have filed with BBB and no response from this company, the CFPB and no response, now It’s been taken over by the FDIC and I intend to do more, they have NO idea who their messing with! FDIC has been in contact with me and lets just say …
I am not sure why there are bad reviews but we had the opposite experience. Our credit was spotty to say the least and could not get financed. Finally Balboa Thrift and Loan came through for us and gave us the opportunity to rebuild our …
I have been dealing with this bank since 2009 and as long as you keep in touch with them about your account they will help you out. I have only had 1 rude person since I got approved and of course it was handled. I would definitely do business with them again. Those who gave bad reviews.. it’s a two way street not one!!!
WARNING! DO NOT DO BUSINESS WITH THESE PEOPLE! I understand some people have good experiences and some have bad. I’m not sure who in the company decides one way or another on any given day who to treat poorly but why take the chance? My …
I have not been with this bank very long however, the people I have Had dealings with have been very nice. …
Front staff people are very nice. But the individual in charge of my account was very rude (Victor). I made my last payment with a check and that weekend I lost my wallet so I had to cancel my bank account. They would not accept the …
Terrible company. Staff are constantly rude and not knowledgeable. They make it very difficult to make a payment. I would never do business with them again.
If you make your payment on time, you’ll never feel negative toward this company. This company is pretty awesome. I’ve had a few issues in the past with making a payment, and they were all over me, but I can’t put the blame on them for …
I would like to give negative 5 stars but obviously we cant. I bought a car from a franchise dealer who set me up with this incompetent bank. My car loan is due on the 23rd, however I start getting calls on the 9th and every other day …
Do not get the COVID extension, it’s only beneficial to them. They charge one percent off your principal when it’s supposed to be free. Then they only push your payment to the end of the loan so now you have to pay more!! They don’t …
They don’t let u refinance when ur score goes from 640 to 799. They are incompetent they said I owe 532$ to pay everything off. I sent in a payment 3 weeks ago and they received it 2 days later since it went through my Wells Fargo bill …
I got my Loan through Balboa Thrift and Loan, nothing bad to say everyone I dealt with was very courteous and nice, I set my payment on automatic payments never had an issue, paid off my Loan, within 2 weeks received my Title, now looking for a new vehicle and hoping to work with this lending company again.
This company is a joke. I have to drive and drop off my truck payment in person and watch them process it, because of prior mishandling of my payment. I got a call today that my payment wasn’t received. This isn’t the first time. It’s …
The worker I spoke to did not know what she was doing. DMV told me Balboa would need to send me a lien release form for me to receive my car title. The Balboa worker I spoke to told me that DMV was incorrect and did not know what they were …