99% of our core network is an underground ringed topology with multiple routes to diverse Tier 1 internet providers. We are a private competitive local exchange carrier (CLEC) that is … See more
Read More| Thursday | 9AM to 5PM |
| Friday | 9AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
35 Bonnie Ln, Sylva, NC 28779
Great service. Exceptional capacity, considering a remote our region is.
Constant tower problems intermittent connection with the same issues for people on other towers
Great service and product!!
Been pretty great but since I first reported my first steady outage it’s been a week with only 1 automated email saying a ticket number was created to make the technician aware of the issue. 6/26 internet still totally out and haven’t heard from anyone a second time
We are long time customers but have to end our service. When a tech comes, it works ok. By evening signal is in and out, daily. We just use one device at a time. We tried switching modems once, but that didn’t help so we continued using …
Just wanted to give a huge shout out to balsamwest telecommunications, so happy we decided to give them a try at our business!! When our phone/internet was down last week they came straight to the store and went above and beyond to make …
The service was much better before Balsam West bought out SkyWave. Internet Service has been terrible lately. Customer service has been worse. For $90/ month you should be able to stream a movie without interruptions every 2-3 minutes. I would not recommend.