Recognized as one of the nation’s leading independent community banks, as well as one of the largest community banks in San Joaquin County, this 150+ year old local bank is known for its tradition of…
| Thursday | 9AM to 5PM |
| Friday | 9AM to 6PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
301 E Miner Ave, Stockton, CA 95202
Criminals
Very helpful and friendly treat you with respect and dignity
Good old banking, lost with Big Banking. Best local bank.
Very helpful and courteous staff. Tess and Chie are fantastic!
Always a good experience.
I’ve never had a problem with them. In fact, they have been very helpful with anything I have ever asked of them.
AMAZING customer service. They truly treat you like family. LOVE doing business with Bank of Stockton!
They gave us a chance to repair our credits. They have been extremely professional and helpful in all our interactions.
So far so good they have been amazing .Very polite and understandable .I have my auto loan with them and couldn’t be happier .No issues to this point just good service .
Horrible customer service. Staff is very rude. I have been banking with bofa for 15 years and never had a problem with customer service. Bank of Stockton is terrible. Stay away from it.
Be aware they will offer you loans… auto loans home loans any kind of loans credit cards they will be eager to reel you in with empty promises …
The Loan department is ruthless and Jennifer specifically is the epitome of ruthless. They are VERY sweet to reel you in to a loan and once you have a loan they practice cut throat procedures to the point of taking retirement money from an …
I spoke to this bank on behalf of a client, the woman I spoke with gave a deep huffy breath when I asked her to fax me paperwork. Then she proceeded to tell me that she MIGHT send it by the end of the day, if not MAYBE the next morning. I …
Had our business accounts with Citibank for 12 years. Towards the end, customer service started to decline, hours and staff were cut back and things because very “corporate”. In January our local branch was closed leaving the next closest …
I am writing this review to hopefully help someone who might be spared of this misery in the future. We had a theft of my debit card mag strip electronically which can happen to anyone, i get that. Why i’m writing a negative review is not …
If I could rate this bank zero stars, I definitely would! They don’t take your money seriously and are rude. It would be easier to cash your check at Walmart and avoid this headache altogether. If you are an old person who isn’t accustomed to 21st century banks, this is the bank for you!
The best customer Service, Mercy is so nice, she is always happy to help us she is the BEST!
Had an auto loan with Bank of Stockton. Every month we would mail out the payment on the first. Every month we would get a call on the 15th saying that it was late and that we’d need to pay a late fee. Magically the check would clear about …
Honestly, I don’t understand why this bank got some bad reviews. I have been with BOS over 20 years never once had a problem that wasn’t quickly resolved. This is probably the safest Bank in the USA. Certainly one of the the most …
The local BOS in Pine Grove gets 5 stars but HQ gets one. They recently rolled out a major upgrade to electronic (online) banking. They did not notify their customers prior to the upgrade. I got back from vacation to find I had to change my …
I wish there was a negative star! Purchased a vehicle from dealer in 2014 in which Bank of Stockton picked up the loan. Had issues in the past where they don’t accept cards as form of payments and had a hard time dealing with their old …
I am a current member with Bank Of Stockton and have been for just over a year. Honestly this bank is really starting to get to me in a bad way. Customer service is always top notch at the Quail Lakes branch which is fine. This review is …
Had a commercial property loan with them. The guy at the bank took 3-4 extra weeks to get it done and I had to get multiple extensions on the loan. The bank itself changed its policies days from being finished and had to cough up another …
This is my opinion only. I think this bank is very old fashion. I think it caters to the mid to upper class of society and functions on a good ol boy system. I switched to this bank because I was tired of the long lines at the big national …
I’m members off almost 9 banks with defense business. Never had this problem i been through today I’m called today for change address from my home to store. The store have account with bank of Stockton and and lady I talked she is very rude …
The employees of this bank must be under terrible pressure internally because they are always so unpleasant to deal with on the phone. What’s going on with this bank? Why are your employees so hostile? People don’t act like this for no …