Baptist Beaumont Hospital

Baptist Hospitals of Southeast Texas

For nationally-recognized healthcare excellence, visit Baptist Hospitals of Southeast Texas. Our Beaumont hospital has served the community since 1945. See more

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Baptist Beaumont Hospital Reviews ( 250 )

  1. This place is soooooo unprofessional, no matter what your situation is they will have you waiting in the waiting area for 4+ hours even if you’re on your death bed. DO NOT GO!!!!!!!!

  2. PLEASE PLEASE SOMEONE HELP IVE BEEN IN THE ER WITH 2 KIDNEY STONES FOR 3 HOURS I FEEL LIKE IM GONNA PASS OUT. I’VE BEEN THROWING UP. CAN SOMEONE PLEASE LET ME AT LEAST LAY DOWN. IVE NEVER SEEN SUCH POOR SERVICE AND RUDE PEOPLE IN MY LIFE.

  3. Brought my mom to emergency room at 6 pm they or bringing patients back by age groups, I think that’s wrong and the women at the desk very rude.

  4. I am at the hospital now I been waiting to see a doctor my blood pressure is 200/99 I am having bad chest pain and I have congested heart failure. I am very unhappy with this hospital

  5. DO NOT GO THERE!!!!!! Have been here for two days , severe catdiac problems and they are giving me tyelonol for pain!!!! Im an emt/paramedic in nola this is sub standard leaving ama!!!!

  6. Went to emergency room was treated rudely by the doctor and wasn’t helped with my illness, was told I needed to see my pc, and he was the one who told me to go to the emergency room!!!, will never go back!!

  7. This rating is to even out the rating and make it 3 rather than 3.5, as it would have been if Baptist hadn’t so obviously written positive reviews for itself as an unregistered ‘A Google User’ to be its own first review 5 years ago and multiple times over 3 years ago, but no time again since.

  8. From the very rude people,to the 7 hour wait in agony this is by far the worst hospital I have ever been to. They did nothing to relieve pain and the doctor,nygun never even bothered to check on me

  9. The older white woman in the front office on the right in the emergency room waiting area was so rude I have never seen anyone that rude who worked in a hospital, everyone else was very nice.

  10. These people who are supposed to help you find someone who has been hurt in your family are incompetent or just don’t care. Two times I tried to find out my where my brother was and when I could see him only to be put on hold and forgotten.

  11. There’s always a wait and we are not talking about 2 3 hours wait is even more than that in all that time you waiting I would recommend to even go to a hospital in Houston would been faster than the wait you do here

  12. The nurses are rude. They had an unresponsive guy in the hallway and didn’t even know it. They guy was laying in a bed right in front of the nurses station too.

  13. It is a wonderful hospital with compassionate and capable staff .I enjoyed their assistance while I was admitted with severe pneumonia I thank the health workers and others who made it possible.

  14. Worst Hospital To Go To For Any kind of Help I WAITED ALMOST 3 HOURS FOR SOMEONE TO SEE ME IN THE ER‼️ You have to be over dramatic just to be seen it’s not right for them to make you wait hours just to be seen they don’t go in order ‼️ So no telling how long they will sit and make you wait ‼️

  15. Poor over the night stay here and the next day the nurse was pretty rough with with my lag. That i had to have re surgery on… 6 floor not even worth one star!!!!!!

  16. First time using this hospital it was not overly crowded but still took 4 hours to get help very rude staff.When I finally saw the doctor Osman Ali md he ignored what symptoms I told him and tested for stuff not even related.I just got …

  17. Dr is the worst Dr he didn’t do anything except open the door n look n shut it….my blood pressure was up he didn’t care…he was rude unprofessional hardly a Dr I think…if your smart n care bout loved 1 n bring them to Baptist n I end …

  18. my dad had to wait 7 hours to get my mom admitted and then they screwed that up as making it to where she was “involuntary” when my dad has power of attorney for medical… as they are waiting in the lobby someone walked up to the desk and …

  19. My mom had surgery yesterday Friday Sept 23rd, 2016 surgery process with nurses was great they were great her doctor JOHN T. HUMBLE….. but once she was released and into her room they called us we came I went introduce myself to nurse to …

  20. I wish I could give negative stars a horrible horrible place the emergency room staff is the worst they need to learn some sympathy I could on and on just plain out horrible I will drive to Houston or Galveston next time

  21. The lady at the reception deck was rude and unhelpful…Had to wait for her to get off of a personal phone call before I was even helped… She needs to realize that every one can still hear her conversations while she is on speaker …

  22. Feb 9th 2013
    No one had told me my momma was dying So i could call my brothers in , they lost her in the system for 2 hours she was begging for help they said they couldn’t …

  23. Was admitted and I’m a liver transplant patient was not given my anti rejection meds for a day and a half called the person was suppose to and have heard nothing back.

  24. The worse level of concern for elderly I have ever observed. Lazy nurses sit and eat and chat at the desk while alarms are sounding all around and down the hall. Pathetic!!

  25. kicked out of the hospital because I had my 3 year old son with me and I was up there for my mom, hospital told me they didn’t care if my mom died I had to leave immediately and was escorted out by security.

  26. I have been sitting in the waiting room with my son who has a possible concussion, hopefully no bleed. Been here almost two hours waiting on triage! But he’s not severe enough…they take someone thts all giddy

  27. Women’s Imaging Center in Orange Texas. Professional and friendly staff. Extraordinary precautions against Coronavirus, unlike what I’ve seen in Orange County.

  28. Been in a room for an hour no one has came in the nurse just came and shut the door and looked at my crying baby like it was bugging her. Rudely. Will never come back. I will drive farth to a different hospital.

  29. I came in and figured I had a concussion and came to find out I had a concussion.I didn’t have to wait too long and was very impressed with how nice all the staff was and they really cared about me after I was discharged they was telling me that they hope I get to feeling better and I will definitely come again if anything else comes up

  30. Everyone at Baptist has been wonderful to me from the moment I checked in at the emergency room! Everyone from the doctors, nurses, administration, housekeeping, cafeteria and those in between have been awesome!!!! I give y’all 100+!!! Thank you for taking such good care of me!!!

  31. I arrived there at 5:30 for my daughter which is a toddler she had been running 103 fever we left at 10 and still hadn’t been seen by anyone.. I asked several times how much longer and they just kept saying she is next in line..

  32. It really should be 0 my 94 yr old grandma has been sitting in this waiting room for two hours. She has fallen and has a knot on her forehead. Plus she’s still dizzy and BP 194/99. To top it off there’s another elderly lady that looks really bad off and she’s just sitting here.

  33. Staff are rude/messy. Waiting time in the ER is ridiculous. I was admitted once and I was thirsty. One of the nurses brought me an ice cup with what looked like ear wax on the corner…….

  34. I only give this hospital a 3 because of the great workers every were but the ER if they could get rid of the workers in the ER this would be the best hospital in that area the ER team was disrespectful they argued with the patients the …

  35. The nurse who called to set up an appointment was rude. I asked her to call back due to i was driving she said no. you call if you want to know the appointment info. We don’t sent out emails or call backs with appointment information. Why?

  36. It was horrible dr told me anything to send me on my way but kept me there for 6 hours on top of that dr told me my child was constipated which I already knew and gave a suppositorie and listed the diagnosis on paperwork with constipation …

  37. Marie at the information desk not only gave me directions she walked me to my destination,her going the extra mile was awesome……I’m always grateful when people truly understand what good customer service means to others. The lady serving the popcorn near the main entrance was awesome as well. ….very kind .

  38. My wife was picked up at 4:00pm on 8-28-21. When she arrived at the hospital the ambulance driver ask 2 young black women where to put my wife. They said take her to the super dumpster area which just so happened to be where the covid …

  39. The staff are very nice, but do lag in response time, they should just say it well be a little while, also there is a lot of inexperienced nurses, or just a little prima towards there subordinated, you can feel it in the air. Mostly good

  40. If you suffer with depression, anxiety or an addiction. Get in contact with the ECT department at Baptist. I went through treatment 9 times and I feel awesome and alive again. Please don’t hesitate to try it out, it works.

  41. Been too this E.R. Twice with my kids and had two children born here. Couldn’t be happier with the service. Wonderful treatment. Very nice and professional. Wouldn’t take my family to any other hospital in the area.

  42. The environment is nice. The nurses on the other hand could use some attitude adjustment. I asked if it was OK for my pregnant wife to drink water and her tone was super rude.

  43. I’m from out of town and fractured my left knee but I thank God for the personnel at Beaumont Baptist Hospital, they took good care of me. I was cared for from the moment I arrived. There wasn’t a single employee who wasn’t nice, smiling, caring and professional.

  44. Went in with blood sugar over 500 today! I’ve been out of Metformin for days. I’m fightin’ with Meritain/Aetna to try to get ’em to honor their obligations to me after 20 years of payin’ my dues. I’m disabled and have trouble with …

  45. The staff were warm and welcoming, and treated my mother with care, even on one of their busiest nights. If you have a family member or friend in need of medical services, this is definitely the place to go.

  46. I’m here as we speak and I never thought that there were hospitals like this. This seems like what you see in movies. The worst possible service. I’ve been here for 12 hours and haven’t seen a doctor nor received any mess for my pain. Also …

  47. I went in for pain close to my appendix at 1148 and I sat there for 5 hours never got seen cause they were letting other people who were coming in go ahead of me worse hospital ever. Louisiana is so much better than them

  48. I came in with severe abdominal pain and have never used bathroom in two weeks and and constipated and all they did was blood work and and me home the doctor was very rude and didn’t give me anything to control the pain at all. The doctor …

  49. If I could give this trifling hospital no stars I would .waited 3 hours to be seen and when I asked how much longer the lady at check in basically told me that me possibly bleeding out a baby was NOT Important or life threatening. I definitely plan on callingthe highest of the highest person in charge .

  50. WORST service ever!
    Waited 2 hours in the ER to get called.
    My mom hit her head & she was in a lot of pain.
    The only nice people were Front Desk & Patient Registration.

  51. The Emergency Department provided excellent care to my family member. Thank you for the quick response & professional care. My mother was very pleased with the care she received from Dr. Odom, Elena & D’Ann.

  52. If i could give a “0” on the service in the er, i would in a heartbeat!
    My daughter has been waiting IN THE WAITING ROOM for SIX HOURS!!!!!
    THE ONLY person that drew blood and took a urine sample, then sent her BACK to …

  53. Horrible I was there for 8 hrs in the ER and will NEVER return again. I was in the room directly across from the nurses station you could you hear to nurses talking about their patients very unprofessional. I even heard my nurse talkin about me, what happened to HIPAA laws.

  54. The worst place of emergency. Close this thing. We arrived with my 8 month old son at 7 and it was 1 in the morning and we were still there. We left and did not receive the medication. Terrible place the worst in the world. Not because he was a baby.

  55. I wouldn’t take my goldfish to this place for help.Terrible bedside manner by doctors and nurses. Staff and security are very rude and uneducated. This hospital needs to be replaced. …

  56. Nothing . my fiancee is on Dyalisis and was brought there by mistake. We go to saint elizabeth. But as I get there last night at 7pm 1/1916 I see she is vomiting in pain and is keeping her blood pressure , that is why she was in there to …

  57. Horrible experience–hospital has really gone down hill. Treatment was very poor and very rude by most. Seven hours to be seen and then more rudeness after I got a room in the ER even by treating physician.

  58. Doctors are absolute quacks! Fail to give my relative the mental assistance that he needs. Now he’s out on the streets a danger to himself and others. This has happen more than once and every time they just send him on his way and don’t …

  59. Don’t deliver your baby here. If you almost die they will joke about it. It take the night nurses 15-20min to answer a call light. There is no well baby nursery only a NICU. This is difficult for new mothers who’ve had …

  60. I’m writing this on behalf of my mother-in-law she suffers from dementia recently she had to be taken to this hospital in the process they lost her purse. It’s so sad that we can’t even trust personel at a hospital. We’ve called everyday to …

  61. My daughter went to baptist hospital and the first two hours no one was in the waiting room. By the third hour people started coming in and they were called back before them. She was will her fiance, they ended up leaving and going to another hospital.

  62. First of all i ask for a blanket and three hours passed still have not recieved the blanket. Then the nurse leaves all the materials and medicine in room which is against the law. Nurse came and said im pulling your medicine that was 3o mins ago..

  63. This was the worst experience of my life and i will tell everyone to go to st. e or drive to Houston. i came in with chest and arm pains and the attending physician made sure to bring a bottle of nitro to the nurses’s desk but they must …

  64. This is by far the most haphazardly hospital Ive been to! I was in my room for 5 hours just to never be seen by the doctor! The nurse wouldnt even listen to me tell her my symptoms and medications eventhough she asked. I did recieve some …

  65. Very poor service and the people have attitudes. They do not care,they do not check on you,ask you how you’re doing or tell you how long it’ll be. I told the front office nurse that my boyfriend was gonna pass out and all she said was ok. …

  66. Worse staff I have ever met!!! From day one from day 5 the nurses were extremely rude and extremely lazy, the ladies that brought the food trays we’re the only decent ones that we met!!! I would not bring my worse enomy to this place, I think The Hospital Administration have alot of work to do in that place…….

  67. Do NOT go here unless you want to die. I went to the ER 2 weeks ago with severe nausea/vomiting/abdominal pain and the nurse gave me some nausea meds. When they didn’t work she said (and I quote) “You must be faking and I ain’t tryin’ to …

  68. My mother comes here because this is the hospital her doctor uses. One nurse says don’t use the restroom by yourself cause we don’t want u to fall so when she need to go I told her do what they asked so she called a no one ever came this …

  69. You need to keep an eye on your ER nurse. Jean “Dolly” Wolgast RN is making videos on a site called Tik Tok talking about how people being shot do not get shot for no reason and she doesn’t care if you’re in a gang or not or if you have an …

  70. DO NOT GO HERE!!!!!!! This poor lady has called me 5 times today trying to get in contact with her family! I’ve been hung up on by the operator and supervisor! I wish the first time she called I would’ve asked for her families number! They …

  71. The good, the staff is knowledgeable and I’ve counted on them many times for loved ones in emergency situations. The ugly, requiring your staff to get the Covid-19 vaccination is ridiculous and goes against everything a free country is …

  72. Oh my where do I even start!
    The day before Christmas went in for a broken wrist. So I thought, which was confirmed by a nurse. Not a doctor a nurse. Not only do I work in the medical …

  73. Baptist hospital does not allow visitors under 18. Beware if your family members, such as grandparents, and sick and dying and their minor family members are not allow to visit.

  74. My dad is a current patient in the ICU and we just found out last week he has cancer. So we want him sent to his cancer Dr at MD Anderson. Simple phone call an a transfer right? Except the Dr Iribarren as so called lung Dr is refusing to …

  75. I have always heard that St. E was the hospital of choice around here. When I switched obgyns I discovered that he only delivered at baptist. I was somewhat skeptical because I had heard horrible things, primarily about the ER, but was …

  76. Had hernia surgery here; the staff is incredible and the surgeon was phenomenal. You have a since of home and insurance that go beyond words. Very spiritual place and is the only hospital that I would ever go to or recommend. Thanks, you guys are the greatest

  77. No wonder this hospital has such a poor rating. They sent my 70yo friend home after one night after knee replacement surgery. They didn’t give her ice packs and she was in a lot of pain. And the doctor wrote a rx for 375mg aspirin! She is …

  78. I had hernia surgery the first week of july-2016 and experienced the greatest amount of respect and care from Dr. Humble and the hospital staff. I even had a visit from two Therapy Dogs that was arranged by one of the Nurses there, as I had talked about my two Pups.

  79. Been here since this morning and got in room pretty quick but they slow at coming to tell what is wrong left my daughter in pain finally gave medicine had to give more because what they gave didn’t work second medicine worked only down fall …

  80. Worst experience ever!!! My Dad is there RIGHT NOW and his night nurse MAE is rude, condescending, and completely unhelpful. His IV came out 3 hours ago and nobody has been in to fix it. My advice is that if you have to go to the hospital in that area, make the drive to Houston!!!!!!!

  81. Very rude Vallet man! I was lost and wasnt sure where to go so I stopped and asked him; I politely asked him if he new where I should go for the Family/Childrens Pediatrics center for Dr. Ramona (At Baptist). He rudely asked where I was …

  82. If you want to die, this is your place to go! My child has really bad asthma and wasn’t feeling good so brought her in. Got her a band and sat in the er for 2 hours no vital check or anything so when I Got up to ask why my daughter’s vitals …

  83. BAPTIST HOSPITAL IS AWESOME!! From the ED visit, all the way through my husband’s 8 day stay on the Covid Unit, the entire staff & physicians were amazing!! We are so grateful to have such dedicated healthcare providers in our community!

  84. Encountered the RUDEST ER Nurse ever today dealing with my mom. Since she took the liberty of spelling her name when I asked her for assistance, I will gladly state it. Marva ROAN, she spelled it with great emphasis. Most UNPROFESSIONAL, …

  85. Having previous experience in the healthcare industry, I really don’t want to believe that the healthcare system is so seriously flawed. I am entirely discouraged by my experience today. I walked into the ER, running a severely high fever- …

  86. Had bleeding underneath my fingernail and instead of professionally treating it, they told me to heat up a needle and poke a hole in my fingernail at home then discharged me with no prescription for pain and no treatment.

  87. I have been with them for almost 3 months and I get along good with the hospital staff and they are very happy about the work I do all the time and make it the best place to get help from and then I’ll be home in a little while after I have finished the job for the day

  88. I called to check on my mom that is in the ER. The roads are still very icy and she is getting a COVID test. It is not safe to head to the hospital at the moment. As I am speaking to a woman that has not told me her name, talking to me very …

  89. Dr. Nyguen is an awful doctor with a horriffic bedside manner. My teenage son came in with chest pain, high blood pressure, and shortness of breath. He was released whole he still had chest pain. When I told the nurse this, she went and got …

  90. The girl at the check in desk could have care less .
    She kept insisting I had a co pay told her no co pay 3 times and she demanded 100.00 to pay and I still had no copay. …

  91. Brought my wife to the ER, she was having stomach and chest pains. They had her wait in the waiting room for over two hours. She was in major pain and there was no one helping her. I will NEVER go to this unsanitary ER again. My family deserves better than that dump.

  92. If I could give ZERO stars I would!! My daughter was supposed to have an upper GI scope done. Her doctor sent the order (3 days late, I have words for the staff at that office), so I called that following Monday to see if they got the order …

  93. Called to get paperwork for filing supplemental claims. Billing and medical records were absolutely no help. Patient advocate was out of the office for 3 days…..I was disconnected twice and then told that they had already billed the …

  94. O stars I-repeat 0 This place is horrible. My husband had what was supposed to be a simple laparoscopic gallbladder removed. And ended up with a lacerated bile from their contracted surgeon Dr Ondanez he’s been in the hospital every week …

  95. Amazing nurses and staff. Expected the worst due to COVID restrictions, but everyone was amazing, helpful and kind. Everything was organized and the rules were clear, staff was knowledgeable on current policy, etc. Exceeded my expectations.

  96. I went in because i was pregnant in in labor. After waiting 2 hours to “make sure I was really in labor” I got into a room. Everything was going fine, i was managing the pain well. Till about 7 in the morning when the new nurse came in and …

  97. Had an ultrasound and pet scan last week. Justin who performed the pet scan was wonderful from beginning to end. He was very kind and informed me every step. What a great asset!

  98. My dad had a stroke yesterday and the only person who has called my mom in over 24 hours is the one who called for money. He can not make decisions for himself because he’s so confused. No nurses or DR’s are updating my mom who drove from …

  99. If you want the best care in the Beaumont area then this is the place. They treat you like you are the only patient there, from the cleaning staff, the the nursing staff and Drs. My room was cleanned and my floor was bucfes everyday. All …

  100. Daughter attends the local college. She went to the ER with an asthma attack and was made to wait over 3 hours before any treatment at all. At some point during that time, a staff person came and told her they were on “lock down” and no …

  101. Ibrought my wife here because she was having complications from cov 19. We were met at door and split up immediately which after researching Gov. Abbott’s directive was a violationof my civil rights as I am her legal husband and were the …

  102. Absolutely the most neglectful and unavailable staff I have ever met with. RN at the check-in told me, word for word, that my emotional crisis was due to having started my menstrual cycle. I’m genuinely still in shock. They all but bullied …

  103. This hospital is dangerous. The conditions in this hospital are so bad that centers for Medicare and Medicaid suspended this hospital emergently because of a multitude of violations that extended throughout the hospital. Unsafe nurse to …

  104. If I could give NO stars, I would!
    My oldest son is brought in to ER on Monday(5/6/2019) evening, blood work, cat scan shows ruptured appendix. After several requests for updates, Tuesday …

  105. I deleted my previous review because it was posted before I had first hand knowledge of your hospital. I have spent the last 4 days at the hospital with my daughter. What I witnessed was some of the most caring doctors and nurses I have …

  106. My care there was great but my 1 star review comes from my experience with their billing department. They sent me a $3000+ bill BEFORE even getting payment from my insurance! Please check all your statements before paying anything!

  107. I went into the emergency department today for Anaphylaxis. I walked up to the security guard and handed him a paper and tried to explain without words that I was having a severe allergic reaction. A nurse walked out, took my temp and put a …

  108. My daughter sat in your ER over 6hrs and nothing. They was busy when she got there and then they where not busy and still no doctor and then they got busy later on. She finally left after over 6hrs and didn’t get seen so who’s fault is it if something happens to her tonight Baptist? Don’t go to Baptist ER ever if you expect to be seen.

  109. The hospital lines are too line and unorganized people just cutting in front of you. The security guards do nothing but seat at the desk and doesn’t help the lines flow smoothly. Last they checking people in one at a time. The we waited 2 hours to see a doctor who wouldn’t even do anything to help.

  110. Wife had to undergo an emergency C-section in the middle of the night. Hospital staff wasted no time admitting her to the floor, prepping her for surgery, checking and monitoring her vitals, and calling in a team of 3 doctors and multiple …

  111. The worst hospital to go to I’ve been here for 4 hours and still haven’t been seen. People that came after has been to the back and at home already weather a person has insurance or not ! EVERYONE SHOULD BE SEEN AND TREATED EQUALLY ANS …

  112. I had an inguinal hernia repaired at this place a year and a half ago. This was the worst experience I have ever had in a hospital. The nurse was ugly to me, very unfriendly and threatening; they put these EKG harnesses all over me that …

  113. Brought my mother here for chest pains. They admitted her and Jill grounds performed an arteriorgram through her wrist and punctured her artery. A vascular surgeon came in to fix that bleed. She proceeded with the arteriorgram through her …

  114. 🚨THE WORST HOSPITAL EVER DO NOT GO HERE!! I went there this weekend and this lady gave me an IV I’m not going to say her name but it started with J. She gave me an IV and did it wrong in both of my arms I now have bruises everywhere on …

  115. My best friend was taken to this hospital just this week by ambulance and they were refusing to admit her. She was in excruciating pain, facial lacerations that required 10 stitches in her lip, large laceration on forehead, broken …

  116. I had a small bowel study and it ran over standard time because my body wasn’t doing its job. But the ladies I had doing the procedure were sweet, professional and caring.

  117. Rude nurses and administration staff. My grandmother was there with covid and not even a understand person staff or nurse i feel like communication is everything when my grandmother is older. Rude went through the chain of command no help and also rude. They will hear from my upper power soon.

  118. Went in with a irregular heart beat I was gave baby aspirin and of course blood work and ekg. There was a few good staff members but over all I will never go back.Over heard a male nurse being very rude to patients.I wanted to get up and …

  119. My name is Quintaysha Young and I am 35 weeks pregnant and 19 years old, this is my first pregnancy. I’m filing a complaint on Baptists Labor and Delivery department because FIRST of all they said they didn’t have a room, so I patiently …

  120. Our granddaughter was born at Baptist on Tuesday, 6-15-21, prematurely at 33 weeks. Upon delivery, the neonatologist, Dr. Billingsly (sp?) immediately recognized that she had a very serious skin condition and needed quick transport to Texas …

  121. The doctor here (they will know who I am talking about when they look up my chart) is the one who sets the horrible culture in the emergency room at this hospital. The nurses are horrible also, but they follow his lead with their …

  122. My family member was there with covid in January left in the er with no water , a place to use the test room , nurse call button was tied behind bed where it could not be reached or seen after 6 hrs my son and i had to call the er desk …

  123. This place is disgusting. All they care about is money. I would NOT even take a dying python there. This “hospital”, and I use that term loosely to describe it, needs to be investigated by the Texas Hospital authorities, HHS, Social …

  124. This is a good hospital. I’m giving 3 stars because I was charged $1,800 for an ER doctor I never saw. It’s blah, blah, blah. Maybe I should call out someone else. I pay for my own healthcare.

  125. Will never come back here. The care my mother received was horrible. Nurses don’t do their job and have attitudes! We are still here and now she has huge blisters on her hip because they left surgical tape on her since Friday. They …

  126. Just had a baby here. The staff is all pretty nice, but they didn’t have it together. I had to give birth no epidural because they failed to send down blood work cuz they were so busy. There food is disgusting so due to covid you will be …

  127. The labor and delivery ward, and the postpartum ward are absolutely amazing! Every single person I had the pleasure of meeting was super sweet and helpful. Everyone was extremely accommodating and helpful with a super sweet and awesome attitude. I loved every single one of my nurses. I wouldn’t want to deliver anywhere else.

  128. Everyone experience is different, but let me brag about the NICU staff. I went in labor and gave birth to my twins at 33weeks. Being that they weren’t fully developed they had to stay in the NICU for some time. I had Preeclampsia and that …

  129. My daughter (1 years old) was very sick at daycare and was sent to the Children’s ER at Baptist Hospital. They got us back to a room very quickly, were quick to get tests started, checked on her often, and went above and beyond in the …

  130. First of all let me start off by saying the family I am marrying into has members who were working here and some who work here frequently. I have little to no complaints about their experiences. My first hand experience of this hospital has …

  131. My elderly father had to have some test on Tuesday, September 8, 2020. From the minute we arrived until the minute we left, every employee we had contact with treated us with such kindness and respect! The atmosphere was pleasant and …

  132. The NICU doctor. Dr. Doshi has been infuriatingly unprofessional towards us. We feel completely helpless to have any part or say in our baby’s life. The way he has treated the nurses he works with is completely unacceptable. He yelled at a …

  133. Absolutely the worst service if I could go less than one star I 120% would. Just left after waiting for 2 and a half hours and the lady at check in pulled my boyfriend to the side when he brought up me possibly miscarrying to which her …

  134. After 2 negative COVID tests in early January, my dad was brought to the ER due to difficulty breathing, fever and nausea on 1/15/21. He was referred to a liver Specalist that could not see him for 10 days. …

  135. The ER staff working the night shift on Tuesday 2/19/19 was so awesome. The front checked us in quickly and immediately began working on my son. They worked on him for hours and were incredible the whole time. I’ve never felt so taken care of in an ER.

  136. As far as the nurses and doctors in the ER go, it is 5 stars. Where the lower rating comes from is the blonde security lady in the ER. After being in the back with my husband for about three hours I needed my charger from my car, after I …

  137. Your screeners need a lesson in compassion for icu families visiting their family member dying. The young girl at the table at the front entrance acts like a guard dog and tells you what will happen. No professionalism. No compassion. I …

  138. Had my wife in for elective surgery. Everything was awesome, even bought staff donuts, kolaches, and breakfast croissants. Then it went downhill. Surgeon says we are released, didn’t see anybody for over 2 hours!! Go to nurses’ station, nurse says we are waiting of the paperwork. For over 2hours.

  139. This place made me feel like I was in purgatory waiting to be sent to hell, I have never felt so judged in my life. When I first met my surgeon, he felt like he absolutely just had to make comments about my tattoos and piercings. He told me …

  140. My wife chose this facility to have her gallbladder surgery done. She’s has had very intense gallbladder attacks for months and has been trying very hard to work with the staff here. She recently tested positive or Covid 19 before her …

  141. Had an MRI over two weeks ago. Still waiting on Baptist to send results to my doctor. I’m in pain! Why can’t they do this? I specifically asked them if they were going to send it. They said yes. Now I have to take time out of my work day to …

  142. The wait times are ridiculous. Sat in the ER for 5 hours just to get results of tests done 3 hours prior. The entire time I’m waiting for care my attending doc is sitting at the ER desk telling stories to the nurses about his adventures …

  143. I had a heart attack and stent years ago. So last week I went in for chest pain. The ER staff and doctors were 5 Star outstanding. The issues started on the 4th fl. I arrived at 8:30 am. I was seen immediately. They made sure I was …

  144. Lady at the ER check in desk is the most pretentious, stuck up, snotty, and downright unpleasant person I have ever had the unfortunate opportunity to meet. If you want to be made to feel like an idiot, or be treated like a garbage can, do …

  145. My mother had an outpatient surgery but ended up staying there over night and she said she had the worst service ever. The Nurses had an attitude, we’re not wearing their masks, on there phones, my mother was not even feed or taken care …

  146. Had the pleasure of being treated rudely by the staff at Baptist Hospital 11/14/20. A family member was brought to the ER by ambulance and arrived at 4:40 PM. It was 3 hours before a family member was allowed to be with them. Then 3 …

  147. My nurse was very kind but the doctor who spent a whole 2 minutes with me in 5 hours was extremely rude, and did not explain anything to me that was going on even when I asked questions. My nurse had to explain, he gave me a follow up with an OB to find out the place is actually permanently closed in Beaumont??

  148. In this post I have posted a copy of the report I have submitted to the Texas medical board. The administration of this hospital are probably unaware of these practices considering the majority of the things on there 21 point long list …

  149. Absolutely horrible care by so called Doctor Win and every nurse in the ER. Our baby has 4 heart defects and needed to be stable before transporting to Texas Childrens. The doctor and nurses completely ignored my daughters screams and left …

  150. I’ve never had a problem with Baptist in the past, so when my son broke his arm, we went to the emergency room at Baptist. It is in network with my insurance (Blue Cross Blue Shield) and I’ve never had a problem with anything not being …

  151. My grandma fell two days ago and broke her hip. she was supposed to get surgery for it yesterday morning but now got switched to today still haven’t had it and when we called to ask about it they hung up on us. i’ve always went to this hospital and they have been good but this has ruined for this place.

  152. Very recently gave birth here for the first time. My doctor, anesthesiologist and nurses were amazingly supportive and attentive. Other staff I encountered were also great. Thank you for helping me to safely deliver my sweet baby boy Nuri <3

  153. My wife Holly recently had an appendectomy at Beaumont Baptist. We were in room 4408 from Tuesday thru Thursday afternoon. The fourth floor nurses and aides were extremely proficient and polite. Her surgeon, Dr. Mackan was awesome. I can’t thank Baptist enough for their professionalism and caring attentiveness.

  154. Definitely some of the worst experiences with emergency rooms I have had with the Baptist ER.
    The most recent one was yesterday I have been havibg chest pain and tightness / …

  155. If the ER personnel were any slower, the waiting line would turn to dust! The rest of the hospital is a-okay, but the ER people move like zombies, showing NO concern as to the fact that they are slower than Methuselah! They should all be replaced with people that care.😡😡😡😡😡 …

  156. I spent 45 waiting to register with the nurse for a possible broken foot just standing there in pain and still no help so I left crying trying to make it back to my car. For a hospital to be this big they are bad at getting people in

  157. Recently had a 10 day “visit”. Seems the are very short handed on the nursing staff and aides. 75% of the nurses were awesome and some I would get rid of immediately. I hand a saline syringe left in an IV, a urinal knocked off the bed and …

  158. So I became positive for Covid and since I’m having abdominal pains and no appetite…the doctor recommended me to go in home still in pain. A RN said my paperwork will be filled by doctor to start infusion Monday. Well, no paperwork filled …

  159. They do not take peoples pain seriously they treat me like I’m seeking hard drugs when I go for my leg pain no tests at all were done to see as why I’m hurting

  160. Mom went there through ambulance cause she had an episode with her blood pressure and diabetes. Apparently the nurses were rude to her, they ignored her when she pressed the help button to go to the bathroom, TWICE. After the second time my …

  161. This hospital is trash. My daughter pulled her g button out and I have extra ones and I called up there to see can someone put it back in, I’m steady getting transferred and then a lady said they don’t do that and I’m confused. Galveston …

  162. I went in by ambulance on Saturday 3/5/22 with stroke symptoms. The ER was amazing but by the time I got upstairs it was awful. I had one good nurse by the name of Stephanie that treated me good but everyone else sucked I won’t ever step foot back in this hospital ever again.

  163. Only reason I came here is because my son became ill while on vacation here.Wait is way too long for staff that sit on their behinds. I feel like everyone here moves like sloths no rush, no care, nothing. Have some gumption while working! I …

  164. My name is Brandy Horn not Ferrell. Anywho, Everyone is nice and really enjoy speaking to. The doctors are determined.. they will do everything to try to figure out what’s going on. I’ve only met 2 ppl that work here I don’t really care …

  165. Worst experience in my life I was in the worst pain since child birth and the kept me in the waiting room in a hard plastic chair for 7 hours. When I was finally brought back into a tiny room more like a hallway with a curtain, the doctor …

  166. 5 months ago I was in labor with my son and on the way to the hospital I got into a wreck. I got brought in by my father when I got there I told the staff in the er that I was in labor and had gotten into a wreck and they didn’t care they …

  167. Second time I went, BELOW POOR SERVICE both times. Same problem both times, zero times they cared enough to help me. Triage nurse was very rude. They didn’t do a single thing to help. …

  168. If I could give 0 I would what a terrible place to receive health care my mother was admitted on to this death trap and left in pain 4 days before they found the problem my word there so call kitchen sent spoiled food not once but twice if …

  169. For a place that’s supposedly a “Christian” hospital it’s obvious not a lot of followers of Christ work there.
    I know it might be hard but I’d think if it was a hospital of any other faith …

  170. Doctor R.J was the best service I had today… I thank you for everything Doctor R.J… He told me to stay calm and gave me time to breathe and calm down.. I thank him

  171. Surgical sponges were left in me after my surgery. Was immediately admitted in Houston where more sponges were found and resulted in a 2 week hospital stay with sepsis. Still getting bill from Baptist demanding payment of the services that …

  172. Asked to go to bathroom before procedure and nurse over call bell told bathroom was down the hall across from the nurse’s desk. Now ; I’m laying on a stretcher with rails up and to make a point I call back to tell her not to worry I found a …

  173. I left emergency room a little while ago after being there for about 7 hrs, trying to figure out cause of my issue. Check-in was quick and folks at check-in and billing were very nice. I got into a treatment stall very quickly, as well. …

  174. We came in on a Sunday around noon because my daughter had broken her arm. It was hands down the smoothest and quickest ER visit of my entire life! The staff was helpful and kind. They moved my daughter to the back quickly. They were …

  175. This is the second time in 6 months I’ve been admitted here for a spontaneous collapsed lung. Left side last time, right side this time. The care and handling is out of this world. Yeah, you get one not having a good day every now and …

  176. If I could give it no stars I would the er was absolutely horrible brought my 5 week old in after told by her pedi I needed to and asked them to do blood work the Dr Choi didn’t see the point in doing blood work I waited there 4 hours …

  177. This is for the security department. They had a man outside in the parking lot looking in cars went in to tell security which was a tall heavy set black man and he did nothing. He didn’t go outside to check but said ok. That’s it. Still setting his rear down. If you can’t move around, don’t apply for the job.

  178. The experience here sucks. All the nurses do in the er is seat in a group and talk. It takes hours before you can get any service. And theyovey very slow with only a handful of patients.

  179. Husband in for stroke.Had to step out to call high risk pregnant daughter who is headed to hospital. Nagged at by security with no masks on because I have no phone service in here. Real hard to stand up and scan door .Hospital employees with no mask..Scary

  180. I had the best experience with the ER Nurse”RJ”. He was very helpful, professional, & knew exactly what he was doing. Definitely recommend him to be your ER Nurse

  181. Been in the emergency waiting room for over 2 hours for a concussion. Watched the entire room empty and refill almost twice now… I’m sure every old person and poor person with a sniffle is in more danger than I am with brain trauma though.

  182. My husband was there over a month. We had outstanding care from emergency room, ICU and physical therapy fifth floor tower! We would recommend this hospital in a heartbeat!!!

  183. This is a corrupt deathtrap of a “hospital”. It needs to be investigated by Social Security, Hospital Board, Medical Board, Insurance Board, etc. They are horrible, horrible, incompetent people working there. The staff, nurses, orderlies, …

  184. I went in with a possible fractured ankle, they did an X-ray and told me it would be fine and to just wear a boot. Mind you, I couldn’t even walk on my foot and it was swollen BEYOND BELIEF. I never even made it to the back to speak with an …

  185. Attempted to see if a specific doctor was there because he actually takes his time with his patients and the front desk personnel gave me attitude and said if I needed to be seen it should matter who the doctor is. This is why POC are …

  186. July 2021Told me my appendicitis was fatty liver. Completely dismissed the severe abdominal cramping, nausea, vomiting. I went back 2 days later after it ruptured and they misdiagnosed me again with fatty liver after a CT scan. …

  187. The staff at this hospital are VERY RUDE and it is completely DIRTY here!! I am currently here and the ‘nurses’ are not giving the care they should be giving, all they are here for is a paycheck. Tried to speak with the charge nurse, asked …

  188. 68 year old father went to the hospital via Ambulance. Discharged not even 8 hours later and they refused to transport him back to Orange. I guess they would just rather he sleep on the floor. …

  189. My mother passed away 1/11/23. I am ONLY giving 5 stars that go directly to Corey that works in ICU. He was the sweetest person and was there to make my mom so comfortable in her last moments. He is very caring and compassionate. The family …

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