Baptist Neighborhood Hospital Thousand Oaks was recognized by Centers for Medicare & Medicaid Services (CMS) as one of modern hospitals which are scientifically measured and … See more
(Translated by Google) I was there from 9 pm my son with a dog bite and almost 1 am and they still didn’t sew him or Asian Healing a very very bad service 😡😡😡 …
This place is literally a scam. Came in to get checked for anything serious involving blunt trauma to the throat. Doctor was unprofessional and tried to criticize “my generation” for what was a freak accident. Did little to no physical exam …
We are so blessed to have this close to home. We have need to use the services for several family members and the care and service is always great and we don’t have to wait long for care.
If I could give 0 stars I would!!!!They pressure u to pay them on the spot very rudely and disrespectful!!!!!Please do not go here if possible go to a hospital that cares about your health!!!
Nice folks but they order unnecessary tests. This place is very expensive. Go to a clinic or a doctors office unless you have A+ insurance or are wealthy.
This hospital and it’s staff are dirty looking…its wall are yellowish stain and can use a severe cleaning g..one last thing this Hospital likes to perform major Amputation where doctors receive $185,000.00 per limb!
First time here and wasn’t disappointed. Staff are super friendly and were up front on the wait time. Doctor wasn’t in a rush and took good care of us.
The staff was professional, yet very friendly and helpful. Made me feel safe and treated me in a very timely manner. Very clean facility, despite what I have heard the bill wasn’t outrageous. Thank you.
I went to visit the doctor a month ago, i was told all I have to pay was 375.00 and I signed for it. Now, I received a $985.00 bill in the mail from them. They never disclosed anything like that to me. This is ridiculous.
The staff is amazing and so are the doctors. They always treat my family and I very well. The doctors are the best here. I reather come here then urgent care.
Exellent service both the Drs and nurses, every time I have been there they bring us back almost immediately and a couple of patients from our facility have been hospitalized there, I can’t say enough about the great care they have provided, Thank you!
I had the beginnings of a dangerous condition because of my meds and they promptly saw me and got me admitted and taken care of. Loved the nurses and the PCAs who helped me when I got tangled in my IV
Staff is always rude and more concerned with why my son didn’t go to school today rather than his chest pains! I would have given NO stars but it wouldn’t let me
Horrible service. Jo attention to detail they’re just trying to get you out to move on to the next patient. the dr. Office upstairs that they refer patients to is horrible as well. They don’t answer there phones and don’t return calls. Never going there again.
I was only here to pick up a friend in April. The staff and tech that I came across seemed sincere. Easy to find and my friend had no complaints about the treatment she received here.
Staff was professional and friendly. They were prompt in getting us seen and treated. They treated us with respect. They were prompt in treating the pain level as well as getting orders done. Luckily as was good.
The lack of service is not okay. Some people in there is really nice and some others can be careless. Just review this place before going. Disappointed if you guys don’t care about people health then you can quit.
I had to go here last night, due to pain on left side. I was seen by M.D Howard, Wells. I had done my research about pain on left side and my symptoms did not add up to any conditions my research was saying. I knew this was something not common. I was blessed to be seeing by such a smart, caring MD. Thank you!!
As an out of town visitor, I was very impressed with the efficiency and friendliness of the entire staff. Because I’m staying at a hotel without a car they were even helpful in that regard (explaining options ) and in efficiently calling in a prescription .
Super friendly and very knowledgable. Dr Carter was the best. He went above and beyond to explain the situation and he helped us to find the cheapest place to get the prescription that I needed… this place was really great and we were in and out in an hour flat.
I think they need more nursing staff to better attend patients I’ve been waiting 3 hours to order lunch and still waiting for my Benadryl medication that is way over due I hate complaining but really please help patient care it’s already …
Very bad experience at this location. Pain was at a 10 when they asked how bad is pain from a 0 10. Was told just to take a mortin, if that was the case I wouldn’t have came and wasted 375 just to be told to take some 6 dollar pain pills. Oh yea was a knee injury an barley walk at that..THIS ONE SUCKS!!!
Can’t give less than 1star visited the Er for broken forearm. They could not fix it there.
They us to BAMC? Why ? Are there no other orthopedic doctors in San Antonio? I …
Visited them due to bronchitis. They filed 2 claims one for 1700 and one for 800. This place loves to rip people off. All the doctor did was look at me and gave me my prescription.
OUTRAGEOUSLY EXPENSIVE! My son got very sick with the a virus and the doctor at the urgent care directed us to go to the ER. We went to this new “convenient” ER instead of heading straight to the hospital, this was a HUGE mistake. The …
This is not an Emergency Room, if you have an actual emergency go somewhere else! I came in on Saturday afternoon with a shard of metal lodged in my eye. Real emergency rooms triage patients and see them in the order of Life, Limb, …
This place is the epitome of everything wrong with the American healthcare system. I was there for less than two hours with no surgeries or anything like that, yet they managed to come up with over 22 thousand dollars worth of charges… …
While the place is clean and the staff is friendly I find it ridiculous that they were unable to remove the painful cyst in my daughters neck that was causing extreme pain. They saw her a total of 5 min and charged her $300 . Will not go back.
The doctors and the entire staff were awesome. I received excellent care. I was admitted and stayed overnight and the nurses were very attentive and we’re great at keeping me comfortable.
Worst experience ever!!!! I’ve been here a few times and it’s usually ok, but seriously guys come on. Putting a patient in a freezing room without a sheet or blanket of any kind and then leaving when you see they are in serious pain with no …
I went here for a fractured humerus, they sent me to a orthopedic surgeon the next day who was very unprofessional and wouldn’t give me a straight answer. They also gave me only ibuprofen for a broken bone, I went to university hospital the …
This is the only ER in San Antonio that strong arms you for a payment before you leave. If you do not pay said amount within 48 hours they boost the cost 80% of the amount they tell you. Very sad professionally. Can’t believe they practically BULLY you to pay something. Disgusting!!!!
Extremely disappointed. Thought this would be a better alternative to going to an actual emergency room but I was wrong, I will take the 6 hour wait over this experience any day. Where to start, I hurt my knee very badly slipping in the …
Went in for a possible sprained ankle after car accident. I’d like to point to three incidents were I felt uncared for. First, the xray technician had me walk down the hall knowing that she would be x-raying my foot. Second, after diagnosis …
Buyer beware. If your health insurance requires that you use in-network providers and facilities, be aware that the Baptist System uses contract physicians that are not in your insurance’s network. This can result in additional charges …
Worst experience ever had in ER, Not only was the Doctor and nurse rude but also unprofessional. The nurse obviously didn’t know how to take my blood properly and as far as bed side manner goes thumbs down! My girlfriend had to ask for a …
I Went in for high blood pressure. was checked in taken back to a room they checked my blood pressure left me in a dark room for two hours than a doctor came in listened to my heart looked at the chart and sent me home not even an aspirin …
Worst experience ever!!! Went there in the evening if 11/18/17. I will never come back here nor recommend anyone come to this facility! I checked in because I lost my voice and had fatigue when I breathing through my mouth. I checked in …
Total rip-off! The care that you receive here is very professional & courteous. The billing however, shows that this place is just running a con job. The facility made a point to mail out post cards touting how they were now In-Network for …
I used to trust Baptist Emergency Hospitals, but now will be leery due to billing practices if I have a choice in Emergency Care in the future. The medical service is excellent! But now surprised with an Out of Network doctor bill of …
The Service was prompt & Professional and the Facility was very clean….with that being said…….you are paying a very high premium for their service!!!! For the removal of a fish hook in a finger was $475!!!! This took only 10 minutes …
I went to the ER after I burned my face. I was a bit terrified but the staff from reception to nurses and doctors all were so caring! They made small talk with me to quell my nerves… you can tell that they really care about people. The …
Beware of BALANCE BILLING. I didn’t even know such a thing existed until it happened to me. I was a patient here last year and specifically asked when I entered and checked in whether they were in network. Of course the answer was yes, …
I wanted to give them a better review. However, I didn’t feel cared for at all. Let it be known that I was the only person there. It was quite obvious that I was struggling GREATLY walking from the door to the check in window. A …
This is great new facility. I went there with food poisoning not too long ago. They admitted me within 10 minutes, assessed me and had medication ready to go within an hour. Definitely the best service I have received at a hospital. The …
if I could give this place a negative 5 stars I would. Wait time and service was not an issue. The problem was that a automatic $300 visiting fee was not disclosed until after the visit. Which was needed to get paid before leaving. They …
This has been the worst experience in my life. I took one of my consumers with special needs in great stomach pain. He was basically on the floor crying in pain. The Dr. Pretend as if is was not there. As soon as I told a nurse to remove …
Wow!!! I was there today and honestly didn’t know what to expect. We are a military family and have lived in various states over the past 12 years. I have a lot of medical issues so I often find myself in the ER. Out of all the hospitals …
Gawd!!! Unless you have money to throw away just skip this place…and all Baptist Emergency Hospitals. I took my daughter in because she was nauses. We always take her to the Med Clinic for small issues like these but this Baptist was …
I went to the ER because I was concerned about a bite that turn up on my arm. The Staff was friendly however the only thing they did was take my temperature and blood pressure. After waiting for the Dr. to see me, he spent all of 15 …
Ive should have looked at the reviews before coming!!
I have never heard of a doctor say so isn’t worried about my concern and is pretty confident there is anything to worry about with only talking to me for about …
I was seen at this ER in January and received excellent care. I was told to return if my symptoms did not improve or got worse. Two weeks later when they did get worse I went to my primary care physician first who ordered me straight back …
I left a review about dr Stephen Carter but accidentally wrote Stephen Wells. But wanted to correct that. Super awesome doctor and staff. I’ve been here several times because of my kiddos. Great customer service along with medical care. They work way faster than most places which is why I keep coming come back to this place.
The Baptist Hospital System is all about making money off you!!! This past memorial day I had a temperature of 103 and was forced to go to the Baptist Emergency Hospital off of 281 and Thousand Oaks due to other med clinics being closed. …
I’m not sure why everyone was rating so low. I’ve never had such a great ER visit where it felt like a normal doctor visit. Everyone was very nice, comforting, extremely caring and helpful. I had no wait to get a room. The room was …
Best ER experience I’ve ever had hands down! Not sure why there have been negative reviews. I went in around 10pm on a Sat (usually a fairly busy time from my past experiences at other ERs), I didn’t even have enough time to complete the …
Amazing friendly staff! Dr. Wells is an amazing, kind, and compassionate doctor. If you dont want to wait hours and hours at an ER this is the best and fastest Emergency room Ive ever visted!
I had a very uncomfortable/emotional experience here last Saturday. I came in for a rash that showed up and I was in the room for four hours just waiting. The doctor although very nice, seemed extremely preoccupied. It felt very …
I was admitted thru the Baptist ER on Hausman and Babcock and they were terrific and did a great job but when I was transferred to the Baptist ER hospital in Thousand Oaks and San Pedro the nurses are wonderful but the Dr.there 4 out of the …
Dr. Stephen Wells is by far one of the most caring Doctors I have had the pleasure of meeting. My daughter and boyfriend have been seen here and both times they were taken really good care of. They take their time explaining things to you …
I arrived at the Hospital and was immediately received by nursing due to being short of breath. I was in an accident and broke my ribs on the right side. Jennifer and Yesenia had me settled in no time. Dr. Carter saw me and placed orders …
I recently experienced an abdominal infection requiring emergent care. Although “doc in a box” urgent care centers are much less expensive, they don’t have the capability as does a satellite E.R. like this one. I needed a CT scan, IV …
Phenomenal staff! Funny, caring and professional. Made a very scary situation a lot less terrifying. We can run with no insurance and we still were treated with respect and dignity. Thank y’all so very much for taking such great care of my boyfriend 💕 …
The nurses and Doctors here are so kind and care to help. Never wait long I will continue to bring my children and myself here over any urgent care or emergency room. #1 in San Antonio I will say. Genuine care and no long waits or hours for lab or no long Dr turn around time.
Took my son there when he sprained his ankle. The doctor was AWFUL. Looked ONLY at the x-ray and didn’t even glance at the swelling (twice the size of his other ankle). Touched him only to put on a bandage. Tried pushing us out of the door …
Recently had a visit to the ER, front staff greeted me immediately and very friendly. I was taken to the back right away and again greeted with the most friendly staff despite it being a little chaotic and short staffed. I was treated by …
My son was injured this weekend and we took him to this Baptist ER. The nurses and radiology were great, but the doctor- not so much. The radiology team x-rayed my son. The doctor came in the room after a few minutes, said nothing was …
No one wants to go to the ER however, the 2 times I had to go over the past 2 years, I was cared for by Dr. Van Cleave. He is truly an amazing doctor who cares about the individual sitting in front of him! He went so far as to call me at …
This hospital is the true definition of caring! I addressed the issue I was experiencing and DR. WELL is by far the best ER doctor I have ever been involved. He makes his patients feel welcomed and he goes beyond to solve the problem. Thank …
(Translated by Google) I was there from 9 pm my son with a dog bite and almost 1 am and they still didn’t sew him or Asian Healing a very very bad service 😡😡😡 …
This place is literally a scam. Came in to get checked for anything serious involving blunt trauma to the throat. Doctor was unprofessional and tried to criticize “my generation” for what was a freak accident. Did little to no physical exam …
We are so blessed to have this close to home. We have need to use the services for several family members and the care and service is always great and we don’t have to wait long for care.
Could be greater!
In and out great timing
Horrible place staff was rude
Satisfactory , the costa was high but their staff are very good
All good I’m going to be able to sleep good tonite
Fast and very nice people
Pretty expensive. But there is hardly a wait time, very friendly staff.
I felt forgotten about and they did nothing to relieve my pain.
400 dollars for them tell me I don’t know go to a real hospital
Beware of this place. Very unprofessional. They will also incur charges for services never rendered. This place doesn’t deserve a star.
Front desk lady nurse/check in really needs to learn some manners
Been here for 5 hours and still haven’t been seen! This place is horrible!!!!
ER only, no in hospital services.
Great ER with a great staff.
Fast and accurate.
Thank you to the staff for taking such good care of my daughter! ❤
Excellent service, not your typical ER. Prompt attention, care and kindness.
For a mom with dementia and wheelchair bound, 4 hours and rude X-ray tech just won’t cut it. We won’t be back…ever.
If I could give 0 stars I would!!!!They pressure u to pay them on the spot very rudely and disrespectful!!!!!Please do not go here if possible go to a hospital that cares about your health!!!
Got admitted with covid and thank god came out great service DR Fernando and team
Nice folks but they order unnecessary tests. This place is very expensive. Go to a clinic or a doctors office unless you have A+ insurance or are wealthy.
This hospital and it’s staff are dirty looking…its wall are yellowish stain and can use a severe cleaning g..one last thing this Hospital likes to perform major Amputation where doctors receive $185,000.00 per limb!
The staff and Dr Wells were excellent.They listened to everything I said ,and attended to me promptly.
First time here and wasn’t disappointed. Staff are super friendly and were up front on the wait time. Doctor wasn’t in a rush and took good care of us.
The doctor & tech were great! It was just the sonogram lady who wasn’t too much to brag for.. but timing, results were good!
Front desk , nurses and staff are so caring and professional Dr Dipple is a wonderful doctor . This hospital is also kept very clean
Dr.Wells is one of those kinda people who actually care. Great hospital. Great staff.
Best team of nurses. Quality care. Took my insurance
The staff was professional, yet very friendly and helpful. Made me feel safe and treated me in a very timely manner. Very clean facility, despite what I have heard the bill wasn’t outrageous. Thank you.
I went to visit the doctor a month ago, i was told all I have to pay was 375.00 and I signed for it. Now, I received a $985.00 bill in the mail from them. They never disclosed anything like that to me. This is ridiculous.
The staff is amazing and so are the doctors. They always treat my family and I very well. The doctors are the best here. I reather come here then urgent care.
Exellent service both the Drs and nurses, every time I have been there they bring us back almost immediately and a couple of patients from our facility have been hospitalized there, I can’t say enough about the great care they have provided, Thank you!
I had the beginnings of a dangerous condition because of my meds and they promptly saw me and got me admitted and taken care of. Loved the nurses and the PCAs who helped me when I got tangled in my IV
Staff is always rude and more concerned with why my son didn’t go to school today rather than his chest pains! I would have given NO stars but it wouldn’t let me
Horrible service. Jo attention to detail they’re just trying to get you out to move on to the next patient. the dr. Office upstairs that they refer patients to is horrible as well. They don’t answer there phones and don’t return calls. Never going there again.
I was only here to pick up a friend in April. The staff and tech that I came across seemed sincere. Easy to find and my friend had no complaints about the treatment she received here.
Staff was professional and friendly. They were prompt in getting us seen and treated. They treated us with respect. They were prompt in treating the pain level as well as getting orders done. Luckily as was good.
The lack of service is not okay. Some people in there is really nice and some others can be careless. Just review this place before going. Disappointed if you guys don’t care about people health then you can quit.
I had to go here last night, due to pain on left side. I was seen by M.D Howard, Wells. I had done my research about pain on left side and my symptoms did not add up to any conditions my research was saying. I knew this was something not common. I was blessed to be seeing by such a smart, caring MD. Thank you!!
As an out of town visitor, I was very impressed with the efficiency and friendliness of the entire staff. Because I’m staying at a hotel without a car they were even helpful in that regard (explaining options ) and in efficiently calling in a prescription .
Super friendly and very knowledgable. Dr Carter was the best. He went above and beyond to explain the situation and he helped us to find the cheapest place to get the prescription that I needed… this place was really great and we were in and out in an hour flat.
I think they need more nursing staff to better attend patients I’ve been waiting 3 hours to order lunch and still waiting for my Benadryl medication that is way over due I hate complaining but really please help patient care it’s already …
The one and one attention…..
Priceless🙏
Dr. Cater was excellent. …
Very bad experience at this location. Pain was at a 10 when they asked how bad is pain from a 0 10. Was told just to take a mortin, if that was the case I wouldn’t have came and wasted 375 just to be told to take some 6 dollar pain pills. Oh yea was a knee injury an barley walk at that..THIS ONE SUCKS!!!
Can’t give less than 1star visited the Er for broken forearm. They could not fix it there.
They us to BAMC? Why ? Are there no other orthopedic doctors in San Antonio? I …
Visited them due to bronchitis. They filed 2 claims one for 1700 and one for 800. This place loves to rip people off. All the doctor did was look at me and gave me my prescription.
OUTRAGEOUSLY EXPENSIVE! My son got very sick with the a virus and the doctor at the urgent care directed us to go to the ER. We went to this new “convenient” ER instead of heading straight to the hospital, this was a HUGE mistake. The …
This is not an Emergency Room, if you have an actual emergency go somewhere else! I came in on Saturday afternoon with a shard of metal lodged in my eye. Real emergency rooms triage patients and see them in the order of Life, Limb, …
This place is the epitome of everything wrong with the American healthcare system. I was there for less than two hours with no surgeries or anything like that, yet they managed to come up with over 22 thousand dollars worth of charges… …
While the place is clean and the staff is friendly I find it ridiculous that they were unable to remove the painful cyst in my daughters neck that was causing extreme pain. They saw her a total of 5 min and charged her $300 . Will not go back.
Incredibly caring and great doctors nurses and all around staff
The doctors and the entire staff were awesome. I received excellent care. I was admitted and stayed overnight and the nurses were very attentive and we’re great at keeping me comfortable.
Worst experience ever!!!! I’ve been here a few times and it’s usually ok, but seriously guys come on. Putting a patient in a freezing room without a sheet or blanket of any kind and then leaving when you see they are in serious pain with no …
I went here for a fractured humerus, they sent me to a orthopedic surgeon the next day who was very unprofessional and wouldn’t give me a straight answer. They also gave me only ibuprofen for a broken bone, I went to university hospital the …
This is the only ER in San Antonio that strong arms you for a payment before you leave. If you do not pay said amount within 48 hours they boost the cost 80% of the amount they tell you. Very sad professionally. Can’t believe they practically BULLY you to pay something. Disgusting!!!!
Extremely disappointed. Thought this would be a better alternative to going to an actual emergency room but I was wrong, I will take the 6 hour wait over this experience any day. Where to start, I hurt my knee very badly slipping in the …
Went in for a possible sprained ankle after car accident. I’d like to point to three incidents were I felt uncared for. First, the xray technician had me walk down the hall knowing that she would be x-raying my foot. Second, after diagnosis …
Buyer beware. If your health insurance requires that you use in-network providers and facilities, be aware that the Baptist System uses contract physicians that are not in your insurance’s network. This can result in additional charges …
Worst experience ever had in ER, Not only was the Doctor and nurse rude but also unprofessional. The nurse obviously didn’t know how to take my blood properly and as far as bed side manner goes thumbs down! My girlfriend had to ask for a …
I Went in for high blood pressure. was checked in taken back to a room they checked my blood pressure left me in a dark room for two hours than a doctor came in listened to my heart looked at the chart and sent me home not even an aspirin …
Worst experience ever!!! Went there in the evening if 11/18/17. I will never come back here nor recommend anyone come to this facility! I checked in because I lost my voice and had fatigue when I breathing through my mouth. I checked in …
Total rip-off! The care that you receive here is very professional & courteous. The billing however, shows that this place is just running a con job. The facility made a point to mail out post cards touting how they were now In-Network for …
I used to trust Baptist Emergency Hospitals, but now will be leery due to billing practices if I have a choice in Emergency Care in the future. The medical service is excellent! But now surprised with an Out of Network doctor bill of …
The Service was prompt & Professional and the Facility was very clean….with that being said…….you are paying a very high premium for their service!!!! For the removal of a fish hook in a finger was $475!!!! This took only 10 minutes …
I went to the ER after I burned my face. I was a bit terrified but the staff from reception to nurses and doctors all were so caring! They made small talk with me to quell my nerves… you can tell that they really care about people. The …
Beware of BALANCE BILLING. I didn’t even know such a thing existed until it happened to me. I was a patient here last year and specifically asked when I entered and checked in whether they were in network. Of course the answer was yes, …
I wanted to give them a better review. However, I didn’t feel cared for at all. Let it be known that I was the only person there. It was quite obvious that I was struggling GREATLY walking from the door to the check in window. A …
This is great new facility. I went there with food poisoning not too long ago. They admitted me within 10 minutes, assessed me and had medication ready to go within an hour. Definitely the best service I have received at a hospital. The …
if I could give this place a negative 5 stars I would. Wait time and service was not an issue. The problem was that a automatic $300 visiting fee was not disclosed until after the visit. Which was needed to get paid before leaving. They …
This has been the worst experience in my life. I took one of my consumers with special needs in great stomach pain. He was basically on the floor crying in pain. The Dr. Pretend as if is was not there. As soon as I told a nurse to remove …
Wow!!! I was there today and honestly didn’t know what to expect. We are a military family and have lived in various states over the past 12 years. I have a lot of medical issues so I often find myself in the ER. Out of all the hospitals …
Gawd!!! Unless you have money to throw away just skip this place…and all Baptist Emergency Hospitals. I took my daughter in because she was nauses. We always take her to the Med Clinic for small issues like these but this Baptist was …
I went to the ER because I was concerned about a bite that turn up on my arm. The Staff was friendly however the only thing they did was take my temperature and blood pressure. After waiting for the Dr. to see me, he spent all of 15 …
Trivia: How much is an xray and 5 minute doctor visit? $3000 hospital $550 doctor $100 xray tech. …
Ive should have looked at the reviews before coming!!
I have never heard of a doctor say so isn’t worried about my concern and is pretty confident there is anything to worry about with only talking to me for about …
I was seen at this ER in January and received excellent care. I was told to return if my symptoms did not improve or got worse. Two weeks later when they did get worse I went to my primary care physician first who ordered me straight back …
I left a review about dr Stephen Carter but accidentally wrote Stephen Wells. But wanted to correct that. Super awesome doctor and staff. I’ve been here several times because of my kiddos. Great customer service along with medical care. They work way faster than most places which is why I keep coming come back to this place.
The Baptist Hospital System is all about making money off you!!! This past memorial day I had a temperature of 103 and was forced to go to the Baptist Emergency Hospital off of 281 and Thousand Oaks due to other med clinics being closed. …
I’m not sure why everyone was rating so low. I’ve never had such a great ER visit where it felt like a normal doctor visit. Everyone was very nice, comforting, extremely caring and helpful. I had no wait to get a room. The room was …
Best ER experience I’ve ever had hands down! Not sure why there have been negative reviews. I went in around 10pm on a Sat (usually a fairly busy time from my past experiences at other ERs), I didn’t even have enough time to complete the …
Amazing friendly staff! Dr. Wells is an amazing, kind, and compassionate doctor. If you dont want to wait hours and hours at an ER this is the best and fastest Emergency room Ive ever visted!
I had a very uncomfortable/emotional experience here last Saturday. I came in for a rash that showed up and I was in the room for four hours just waiting. The doctor although very nice, seemed extremely preoccupied. It felt very …
The nurses here are awesome they took good care of my dad..
Thanks be to Dr Watson.. nurses Michael and Jennifer and always front door staff. Was feeling awful I was in need of service and did a wonderful job.
I was admitted thru the Baptist ER on Hausman and Babcock and they were terrific and did a great job but when I was transferred to the Baptist ER hospital in Thousand Oaks and San Pedro the nurses are wonderful but the Dr.there 4 out of the …
Went to get my foot looked at. Dr. Wells and the staff were all very professional and did a great job
Dr. Stephen Wells is by far one of the most caring Doctors I have had the pleasure of meeting. My daughter and boyfriend have been seen here and both times they were taken really good care of. They take their time explaining things to you …
I just have to say this place is way better than Brooks mission trails hospital…Dr Van Cleave, Jennifer, and Michael was awesome thank you
The nurses are very nice and the doctor was very helpful with referrals for primary care and pain management.
I arrived at the Hospital and was immediately received by nursing due to being short of breath. I was in an accident and broke my ribs on the right side. Jennifer and Yesenia had me settled in no time. Dr. Carter saw me and placed orders …
I recently experienced an abdominal infection requiring emergent care. Although “doc in a box” urgent care centers are much less expensive, they don’t have the capability as does a satellite E.R. like this one. I needed a CT scan, IV …
Phenomenal staff! Funny, caring and professional. Made a very scary situation a lot less terrifying. We can run with no insurance and we still were treated with respect and dignity. Thank y’all so very much for taking such great care of my boyfriend 💕 …
The nurses and Doctors here are so kind and care to help. Never wait long I will continue to bring my children and myself here over any urgent care or emergency room. #1 in San Antonio I will say. Genuine care and no long waits or hours for lab or no long Dr turn around time.
Took my son there when he sprained his ankle. The doctor was AWFUL. Looked ONLY at the x-ray and didn’t even glance at the swelling (twice the size of his other ankle). Touched him only to put on a bandage. Tried pushing us out of the door …
Recently had a visit to the ER, front staff greeted me immediately and very friendly. I was taken to the back right away and again greeted with the most friendly staff despite it being a little chaotic and short staffed. I was treated by …
My son was injured this weekend and we took him to this Baptist ER. The nurses and radiology were great, but the doctor- not so much. The radiology team x-rayed my son. The doctor came in the room after a few minutes, said nothing was …
No one wants to go to the ER however, the 2 times I had to go over the past 2 years, I was cared for by Dr. Van Cleave. He is truly an amazing doctor who cares about the individual sitting in front of him! He went so far as to call me at …
This hospital is the true definition of caring! I addressed the issue I was experiencing and DR. WELL is by far the best ER doctor I have ever been involved. He makes his patients feel welcomed and he goes beyond to solve the problem. Thank …