Battle Creek Mutual Insurance was formed back in 1892 as a hometown insurance company with roots deeply planted in Nebraska and the philosophy, if you do the right thing for your … See more
I have always been treated with respect with my account or questions I might have. I know it is not easy to deal with the public. We all have bad days even me!
Tammy is such a sweetheart. I’ve worked with her for years, and got put into a tough situation! She walked me through it step by step. I love having someone I can reach out to and trust.
I totalled my vehicle and had a fantastic experience with them. They were kind, quick, and made a terrible incident so much easier to handle. I will definitely be going back when I get a new vehicle.
This is by far the worst insurance company I’ve ever dealt with. Don’t get hit by anyone with insurance with this company. They are not fair and are very unjust. They do not return messages or communicate effectively. If you do have to deal with them, get a lawyer!
Im not going to go into full details but this was an interesting and terrible experience. Lack of competency, inconsistent payment dates and poor customer service is what you should expect to find within this company. I’d definitely shop …
Recently worked with them on a water damage claim in our brand new home. Communication was good, service was prompt and the claim was paid quickly at a very fair level. …
We have used them for several years. Unfortunately we had a couple of claims we wish we hadn’t but Battle Creek Mutual provided fast service, paid the claim in a very fair manor. Have had great experiences and no complaints at all. Recommend them.
Same as Sasha. Good luck if you get hit by someone with this insurance company. I was in a 3 car accident (NOT my fault). The police report said that, the WITNESS said it, and still took 2 months for their “investigation”. Communication is …
I couldn’t disagree more with previous negative reviews of this insurance company. They have been by far the best insurance I’ve ever had for my auto insurance. when I bought a 2012 Jeep Grand Cherokee I was able to get full …
We have home owners insurance with them. We’ve never had a claim until this summer for wind damage to our roof. Their communication was horrible. Never called us or return phone calls. The adjuster gave a very low estimate that was …
Absolutely horrible experience, so far… one of their customers rear ended my car last week. I have waited an entire week and still have not been able to speak to someone from their claims department. I have made over 30 phone calls and …
Because there isn’t an option less than one star, I guess one star will suffice. This insurance company are frauds. The first day I got insured with them, which was sometime in October, I paid that day. I paid 189$. The insurance rep that …
New to this insurance as of the end of last year. I am in the middle of a cliam right now which their claims department told me it would be comprehensive damage and I would only be paying $250 deductable to get my vehicle fixed. This …
I never give bad reviews, but if I could post 0 stars I would. I have tried for months to get a response on a claim. Lord forbid anyone actually pick up the phone! This would be fine if they returned calls, but they don’t. Horrible customer …
They dropped my home insurance after my dog barked at an insurance adjuster.
Asked the adjuster to let me know when he would be by so I could bring my dogs inside. Was never told when he would be by and respected in that manner of my …
Just got done with a 25 minute phone call, attempting to file a claim. The individual who took our information sounded like she was half asleep. I also had to repeat myself several times on information I was providing her. She then …
I was side swiped by a lady and this is her insurance company. The accident was her fault and when her insurance adjuster contacted me, I was nice until she called me a negligent driver. I had my special needs child in my car and this lady …
I have a friend who became a agent and quoted me a super low payment with Battler creek. After agreeing and leaving my reliable insurance, I instantly start having issues. Not being able to get insurance cars. Mobile app not working. Lien …
I have had battle creek insurance for 5 years and I wouldn’t trade it for the world. The couple of times that I have needed to call for hair damage or chipped windshield, they have been great and taken care of me right away.
I was the driver of the silver Honda crv. The other driver has Battle Creek Insurance, DESPITE a police report stating where the damage was done to both cars, that the driver of the other car “thought” she had clear access to my lane (I was …
After paying them my initial payment to get insurance through this company a month later I still don’t have my insurance cards when I call to find out why I get attitude and hung up on up on this is hands down the worst place I’ve ever …
Terrible insurance company they don’t get back or response, they don’t do their claim honestly rip people off. Don’t deal with claim rep Chad Abraham he is terrible lair and will leave lot damages out and try not to pay. Or brain Walker t I e adjustors he a lair too goelsewhere
739 fire destroyed my ranch. Fire happened on April 7, Battlecreek rep came out refused to pay for roof. He showed up in July. Still waiting to come and check roof of 2 structures out of 8 that were left standing. Siding on house warped …
I have always been treated with respect with my account or questions I might have. I know it is not easy to deal with the public. We all have bad days even me!
Saves me $$$
Great people
They suck!! Reporting to BBB
Great rates on my insurance.
Very slow with their processes and responsiveness. I would not recommend.
Best insurance around!
Good insurance company. Rates are decent and easy to work with.
Nothing but good experiences with my auto insurance. Very affordable and very responsive. A+
Kally got us our quotes for our Vehicle Insurance right away and is very through in her question..
Terrible company. Make a homeowners claim, they deny it and drop you. total scam
Best insurance company in the region! Friendly, knowledgeable and professional staff. All nestled in beautiful downtown Battle Creek, NE!
Good company, always easy to work with.
Every bit as good as USAA! Nothing but great, responsive experiences all 3 times I’ve had to make a claim. Line in NE? These are your guys.
Tammy is such a sweetheart. I’ve worked with her for years, and got put into a tough situation! She walked me through it step by step. I love having someone I can reach out to and trust.
I totalled my vehicle and had a fantastic experience with them. They were kind, quick, and made a terrible incident so much easier to handle. I will definitely be going back when I get a new vehicle.
This is by far the worst insurance company I’ve ever dealt with. Don’t get hit by anyone with insurance with this company. They are not fair and are very unjust. They do not return messages or communicate effectively. If you do have to deal with them, get a lawyer!
Im not going to go into full details but this was an interesting and terrible experience. Lack of competency, inconsistent payment dates and poor customer service is what you should expect to find within this company. I’d definitely shop …
Recently worked with them on a water damage claim in our brand new home. Communication was good, service was prompt and the claim was paid quickly at a very fair level. …
We have used them for several years. Unfortunately we had a couple of claims we wish we hadn’t but Battle Creek Mutual provided fast service, paid the claim in a very fair manor. Have had great experiences and no complaints at all. Recommend them.
Same as Sasha. Good luck if you get hit by someone with this insurance company. I was in a 3 car accident (NOT my fault). The police report said that, the WITNESS said it, and still took 2 months for their “investigation”. Communication is …
I couldn’t disagree more with previous negative reviews of this insurance company. They have been by far the best insurance I’ve ever had for my auto insurance. when I bought a 2012 Jeep Grand Cherokee I was able to get full …
We have home owners insurance with them. We’ve never had a claim until this summer for wind damage to our roof. Their communication was horrible. Never called us or return phone calls. The adjuster gave a very low estimate that was …
Absolutely horrible experience, so far… one of their customers rear ended my car last week. I have waited an entire week and still have not been able to speak to someone from their claims department. I have made over 30 phone calls and …
Because there isn’t an option less than one star, I guess one star will suffice. This insurance company are frauds. The first day I got insured with them, which was sometime in October, I paid that day. I paid 189$. The insurance rep that …
New to this insurance as of the end of last year. I am in the middle of a cliam right now which their claims department told me it would be comprehensive damage and I would only be paying $250 deductable to get my vehicle fixed. This …
Wish there was an option for 0 stars. I don’t normally do this, but wow!!! Does not work for the customer, very rude and unprofessional. …
I never give bad reviews, but if I could post 0 stars I would. I have tried for months to get a response on a claim. Lord forbid anyone actually pick up the phone! This would be fine if they returned calls, but they don’t. Horrible customer …
They dropped my home insurance after my dog barked at an insurance adjuster.
Asked the adjuster to let me know when he would be by so I could bring my dogs inside. Was never told when he would be by and respected in that manner of my …
Just got done with a 25 minute phone call, attempting to file a claim. The individual who took our information sounded like she was half asleep. I also had to repeat myself several times on information I was providing her. She then …
I was side swiped by a lady and this is her insurance company. The accident was her fault and when her insurance adjuster contacted me, I was nice until she called me a negligent driver. I had my special needs child in my car and this lady …
I have a friend who became a agent and quoted me a super low payment with Battler creek. After agreeing and leaving my reliable insurance, I instantly start having issues. Not being able to get insurance cars. Mobile app not working. Lien …
I have had battle creek insurance for 5 years and I wouldn’t trade it for the world. The couple of times that I have needed to call for hair damage or chipped windshield, they have been great and taken care of me right away.
I was the driver of the silver Honda crv. The other driver has Battle Creek Insurance, DESPITE a police report stating where the damage was done to both cars, that the driver of the other car “thought” she had clear access to my lane (I was …
After paying them my initial payment to get insurance through this company a month later I still don’t have my insurance cards when I call to find out why I get attitude and hung up on up on this is hands down the worst place I’ve ever …
Terrible insurance company they don’t get back or response, they don’t do their claim honestly rip people off. Don’t deal with claim rep Chad Abraham he is terrible lair and will leave lot damages out and try not to pay. Or brain Walker t I e adjustors he a lair too goelsewhere
739 fire destroyed my ranch. Fire happened on April 7, Battlecreek rep came out refused to pay for roof. He showed up in July. Still waiting to come and check roof of 2 structures out of 8 that were left standing. Siding on house warped …