Baxter Regional Medical Center provides comprehensive medical services to the community of Baxter County and beyond. We are committed to creating a positive healthcare experience. See more
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They are really trying to change. They really trying to be very thorough with each patients needs. … An definitely care about ones physical needs, loving the new vibes to come. 💕 …
I had total knee replacement on 1/30/23. The surgery well will. The nurses on 4s were all wonderful. The follow-up care from the bone & joint clinic not so good. I was sent home on the 2nd of Feb. and waited to hear about P.T. I finally …
Went in to Baxter Regional 01/06/23 for a surgical procedure, The surgeon and his nurses were outstanding with their care. I can not say the same for after care, absolutely one of the worst experiences of my life, cna came into my room …
Absolutely the worst experience in the ER I have ever had. Refused to listen to anything. Left with more questions that we came with. Had to find our own way out of the ER after discharge. Gave an unfitting diagnosis is a self congratulatory manner and any other concerns were dismissed as were we.
We are fairly new to the area and needed to find a Dr, clinic etc
I found what I was looking for in this place. The personal from the volunteers to CT scan guys receptionists I can’t name them all and I’m sorry about that. …
Absolutely worse hospital I’ve ever been to I’ve been for a broken former bone 7times got helped once but minutiae drive somewhere else they don’t follow laws I no I no my dad’s an attorney
this hospital is very dirty the rooms are very dirty if you can go to another hospital I would recommend it I come in the hospital with heart problems came out of the hospital with Mercer the hospital looks clean from the outside it looks …
Went to er a few months back I dont have health insurance I’ve sending what I can afford sent my bill to collections they dont want to work with people just wanting money is all
Baxter is ok if you stub a toe ,need a mamogram ,or get a cold.If you have anything serious wrong with you try to get to Springfield or Little Rock.I have had two close friends to work there as well as worked in local beauty salons and …
Absolutely the most unprofessional people i have ever dealt with.sign on the wall in ER ssys if i dont understand feel free to ask questions until you do.so i didnt understand what was going on with my 11 year old daughter so i asked a …
If I could give negative stars I would. This is the WORST hospital I’ve ever encountered. If you want treatment and to be treated like a human being then go somewhere else.
3 or more hour wait in the e.r. to be seen, staff is lazy. You might die before you’re seen if it’s an extreme emergency. Wouldn’t go there if my life depended on it, I’d just stay home and chance death. Incompetence at its very worst.
The worse place I’ve ever seen
My husband went in for a simple spinal stimulator surgery
An now he is paralyzed an we are left all alone to deal with trying to get him …
Spend 3 days after knee surgery on the 5th floor 5 South the nursing staff was exceptional I had no complaints they’re all Pleasant enthusiastic on the ball and interested in taking care of you I cannot say it bad thing about how I was treated by these ladies
Very good medical services but the communication and call returns are Severely Lacking !! When it takes a week to get a message returned IF you even get a return, THAT stinks !!
Had to bring a friend and I’m still waiting to see what they will be doing with him. They have me calling every 30 minutes to see if he will be admitted.
I brought my 77 year old mother into the ER on the advice of our GPC. What a joke. Waited over 6 hours. Poorest bedside manor ever! I wouldn’t recommend anyone to this facility!
The do not care or even try to be on time. Since they know they’re the only hospital in a 50 mile radius they have no problem letting people wait.
And some seem to forget that the patients they’re treating are actually customers.
This organization bought out The Freeman Medical Group, a pain clinic serving me in the area. In 2014 the Baxter Group promptly raised their per-visit charge on pain patients to include their hospital fee despite the fact that patients do …
Best care I have had anywhere. My health always came first and I was treated like family. Would not hesitate to return if I need medical care. THANK YOU.
The APRN Jared needs to find a new profession he has absolutely no interest in listening to patients experiences with medications, he just prescribes the same stuff over and over. Because of him my sons rash developed staph and he could …
horrible hospital it’s a bandage station at best and are not ever friendly helpful or effect. they are not trained in basic hospital operations. the Female ER doctor tonight was rude when in conversation with my wife.
Mom 88 had a fall. Care overnight was great. Nurses gave great care and attention to Mom. Kind and considerate. Clean efficient hospital. Could not be better.
I spent five days in the hospital at Baxter Regional. I have nothing but the greatest appreciation for the treatment that i received. The nurses and doctors treated me with the greatest care at respect.
DONT DO IT! Went in to ER after a bad fall&that silly nurse practitioner refused to give me anything for pain. I could barely walk! Inconsiderate, uncaring &uncompassionate people.Did they get their medical license from a cracker jack box?Management needs to educate their employees on bedside manner.
My wife went in with pain to ER after a few hours their they could not figure out the problem so told her to go to her primary doctor the next day. She did and was sent immediately back to the ER. It turned out to be a pulmonary embalsim that they had misdiagnosed.
This hospital is very nice but the staff are enormously professional and helpful. No one wants to be in the hospital but if you have to go one this it a great choice.
Poor experiences since I started going for treatment. The staff is inattentive and dies not listen to patients.The ER is a joke and the pre surgery testing clinic is the worst. If there were another hospital I would use it.
My husband Jim has been a patient their many times and each and every time he and I were treated with great respect. You guys are great. Keep up the good work.
My brother was air lifted from compton arkansas on April 11 2017 with chest pains. When my husband and I got there ..,they had his social security number wrong and was saying that he wasn’t a veteran . I told them that he was having …
Tonight was great my tech 2 man nurse was awesome very impressed with him my lady nurse alonna I believe her name is she was a sweetheart too me everyone was very good an did great an fast with me paid attention to my needs was very …
Excellent medical and nursing staff, who provide compassionate care. Facility easy to navigate and kept clean. ER is timely, responsive and thourough. This community is fortunate to have access to such high quality and compassionate care.
Dr. Bandy is a great doctor. I’ve been going to see him for about 3 months and I really think he’s a great doctor. He takes the time to listen and explain. Never had to wait long to see him.
Two stars is being generous after driving an hour and sitting in the er for 3 hours miserable and barely able to breathe only because my Dr office is so over booked u couldn’t get in the apn on staff Thursday walked in and in less than 5 …
Terrible experience they were so rude to me here! They did not listen to me at all. So Thanks a lot and now I still have a dislocated jaw and am in terrible pain.
This is the 3rd or forth time I have been in this hospital, one bad experience I can chalk up to someone having a bad day but 2 of them is becoming a habit and I will never set foot in this place again after I get out of here this time. …
I’d rather be taken to a veterinary clinic than here in a medical emergency.
Cold uncaring doctors and money grubbing leadership that doesn’t care if you live or die. …
Had open heart done 6 yrs ago by Dr Elkins. I owe him my life. Great treatment and could not ask for better service. Would recommend the facility highly.
I went in with what could have been heart attack symptoms. A nurse and doctor shared a disparaging remark about me in front of my face (although they hid it behind the patient file, so I have no idea what was actually said, but they were …
My pulse was beating to fast. My friend took me into ER. I register at 9:20 AM and was given me my discharge papers before 11:00 AM. went home with heart beating normal. Thanks everyone who help take such good care of me!!
This hospital and ER have been great to me! Have never had to wait over 30 minutes to be seen and very caring staff! Keep up the great care Baxter! It’s funny how if people don’t get what they want on their own terms they write a negative review!!
If I could give them 0 stars I would… The ER part of this hospital is absolutely ridiculous. I’ve never seen such rude and lazy nurses or staff. Misdiagnosis is clearly a big thing at this ER. Would never recommend anyone to this …
Had Dr. Zack as a doctor for what he said was stage 3 lung cancer. He insulted me off the bat. Mostly because I’m of Lithuanian decent. He lied to me several times. I got a second onion. I DON’T HAVE CANCER. Medicare and Medicaid should investigate this clinic.
I want to thank all the wonderful nurses and doctors for the emergency care they gave me after a tragic boat accident we had August 5th. The staff made me feel very comfortable and took good care of me. Thanks again for the kindness that you showed me.
After waiting 2 hours in the E.R. waiting room with my very sick son, with only 2 other people (one showed up after us) we finally got into a room where we waited an hour and a half to be seen. After we finally were seen we were told to go …
Very very dissapointed. Why make appointment, when the’re gonna see you hours later anyway. Should be first come first served. Maybe if they had to pay for the missed appointment time , like patients do, they might learn Everyone’s …
If you’re wanting to give birth absolutely do not go here. I’ve had a natural vbac here and also a d&c I would stay far FAR from this place. I am filing a lawsuit for the treatment I received and for the fact how they treated myNEWBORN baby and me. Just wow atrocious. If you want to give birth do NOT go here
I was taken to Baxter E.R. with a fractured wrist from falling from a ladder. I had substantial abrasion on my forearm that has debris from the ground and blood and they didn’t offer to wash it off or take me to an area to do it myself. I …
We have used Dr. Adkins for years and LOVE him but since there’s this new Baxter Meds & Peds service is AWFUL!! Been waiting 3 days for a call back from his nurses. In the past we would have received a call back within hours. Hope this isn’t the new norm or we’ll be doctoring somewhere else. Time to step it up!!!
A recent procedure at BRMC confirmed my ongoing belief that this hospital and it’s staff, including the volunteers, are the most professional, kind, caring and knowledgeable people in our area.
First off this is not Wendy Dieball this is Larry Dieball Wendy us my wife. I can’t say enough good things about BRMC they saved my life 3 years ago when I had a heart attack. Dr. Warr 4th was my cartelogest and he was excellent.
Billing department are complete rude and wrong, I have insurance and they want 50 percent of the surgery cost up front and wnot even put you on a payment plan for this amount first. Already paid doctors up front and now have to go through …
If I could give them 0 stars I would! While I was having seizure after seizure the ambulance was called. The EMT had the nerve to tell me I was faking. When we arrived at the hospital, they didn’t check my vitals or anything the doctor came …
I was recently a patient of BRMC. The staff was excellent. Everyone did their job with love , kindness, and professionalism. Not once, did I ever feeI ,that i was not getting excellent care. I want to thank everyone , including those …
I can only speak to the surgical out patient clinic in my review. My daughter needed her tonsils and adenoids removed. From check in to the pre ops to post ops she was put at ease which lessened her already scary experience and that helped …
My son did not receive proper care during his time of need from 12-26-18 to 12-27-18 from most of the ER staff. Starting with the employee that does the initial patient processing. This person was extremely rude and not compassionate what …
Went to the ER with my daughter and the MD Dr.Kinney was horrible, terrible bed side manner. He had no intentions on listening to our concerns, he would talk over us and had no compassion towards our daughter or us. Terrible terrible, sad …
I live here in Mountain Home and have been receiving care and surgery for the last 5 years. I’ve always had very good care. BRMC offers many medical disciplines for a town of this size.
My husband about a year to two years ago went by ambulance because he had a massive nose bleed and it was coming out his eye. I got a phone call to go to the hospital. I got to the hospital and the receptionist at the ER desk was nothing …
I should have left a review sooner, had i known. I had ankle repair surgery in Feb 2016. Surgery started at 5 AM I was released at 10 AM I wasn’t recovered from the anesthesia,I felt a little dopey.My specialist doctor ( I’m happy …
Don’t bother taking a family member to the Behavioral Unit there. The only thing good about it was the nursing staff. They were all excellent! As far as the treatment, there is no treatment plan . My mother was in for 3 days, granted …
How does anyone know whats wrong with you when you first come in the ER? You fill out a slip of paper and the girls behind the glass take their time to call you while you sit out waiting! As I just witnessed there were 2 ppl here before …
My experience with this hospital was a positive one. I was transported to the ER by ambulance and from the time I arrived until I was released 3 days later I received excellent care. They were quick to diagnose my illness and were very …
I would rather drive to another location than seek care here after seeing how others were treated. ER wait is often 4 or more hours. It was like pulling teeth to get that staff off their phones to help. We went over an hour or more between …
This hospital has the most compassionate outstanding pulmonologist, hospitalist & nurses I’ve ever seen anywhere; for the care of my father during his battle with Covid less than 5 months ago. They did everything they could for him. Our …
I am employed at BRMC and have ALWAYS been exceptionally proud of where I work. However, the role from caregiver of loved ones to having my loved one cared for reversed. My mother had a stroke, one that left her at one point unresponsive …
They need to change name of one of the locations on Google maps to.specifically state svcs. Like main hospital emergency room cause there is 2 Baxter regional medical on Googleaps and are fairly close to each other. I chose wrong one twice …
I have never received better care than this place gave to me when I was air flighted here. From ER to continuous care – the doctors, nurses, absolutely each and every one I had any contact was amazing. They care – they really care about …
BRMC will do whatever they can to take advantage of people. I have been charged twice for LABS and for Anesthesia. Received bills for LABS and Anesthesia approximately 8 weeks ago for what insurance didn’t pay. I payed both bills in full …
When I had my son I was told by my doctor that I had to have a second C-Section. I ended up going into labor two days early. I got to the hospital and got to my room. Lacy Robb, realized I was too far along to be able to do the C-Section, …
I’ve been there several times yes the ER is a long wait. But I have been in the hospital for 3 surgery’s I had 1 extremely horrible stay. After my hysterectomy it was my husband staying there to help. They were very rude lazy and let my …
I had a nephrostomy on Monday and the nurses, Anna and Jacoline ,were fantastic. Caring attentive and informative. Dr. Wilson was the same. We truly appreciate this hospital and staff.
After my grandmas doctor stonewalled us AGAIN from care we had to go to the hospital and Had a nurse swearing when my 92yr old grandma was taken in. Who’s in charge of these animals?
It’s never been a fun experience going in for surgery at a hospital, and looking at recent times for the caregivers of the world, the fear and anxiety in me was extreme. …
Speaking on behalf of our late March, 2021 experience with the doctor and nursing staff on 3 West, I was very happy with the care that my dad received following his stroke. The nurses worked long and challenging shifts and were always …
Staff is great. Nurses are great. Facilities are great. But when it is 7 p.m. before a surgeon gets to a scheduled 3 p.m. surgery as a routine occurrence something is wrong. Especially when he acts surprised that when you are a miffed family member. Nurses even frustrated.
I am extremely upset – I had a stress test on December 16th and to this day I STILL haven’t gotten the results for it. I have called my nurse that ordered the stress test several times – I even had an appointment with her last week and she …
No communication from the staff. Lacks professionalism, compassion, and effectiveness. If you are looking to be ignored, treated like your or a hindrance on staff by being there, BRMC/OMC 2.0 is the right place for you.
Terrible waited three hours to be seen in the patient room and nobody came and updated us or checked on us or asked if we needed anything very invisible to ypu guys
I had a radiology appointment 3/10/22 the tech was outstanding. But the receptionist was rather rude. Lots of eye rolling and condescension. To be fair I failed to “pre register” what ever that is? …
My father had an appointment at 8:15am when we got here I was told no sorry it’s at 9 am. Still sitting here waiting… But a woman who works here brought her teenage son in for an appointment at 9am and he was called back immediately …
I give a 3 because the surgery & physical therapy staff were nice but the student teaching & care was a terrible experience. The physical therapy dept protocols were very dissappointing. 😞 …
They sent my wife to Springfield last night then Springfield hospital says it’s not an emergency and sent her home today the following day afterwards they sent anybody out of town if they do not want to deal with
I’ve never been here but I’m thinking of moving from AZ to this area ..I’m a cardiac patient (electrophysiology issues ) & the negative reviews have me concerned. My family and I would like the comfort of knowing a medical center is …
My Dad was there from April 9 – April 27 with GI issues, cancer and sepsis. He ended up having to have surgery to remove 1.5 feet of his colon. He was asleep til his bowels “woke up”. Everybody who knows him were very scared and worried. I …
I brought my husband to the hospital today for an MRI. I cannot say enough about the staff that we came in contact with. I am sorry that I didn’t get her name, but the woman in Registration was wonderful to deal with. She was pleasant and …
They refused to check my blood work while on blood thinners and I felt a blood clot come loose and not positive but sure seemed like stroke like symptoms
My hubby had a serious medical issue and was hospitalized there for a week. I hadn”t been there for about 5 yrs. Man what a difference! I know they must be short handed but they seem very disorganized w / the staff they do have. Good luck …
I was on the 3rd floor July 15th very sick with a viral infection, nauseous,dizzy, headache. I ask for med’s to help me for 6 hour’s from 2-8pm and was given nothing. They acted like they didn’t have time to spend calling a DR for med’s. However the ER was great 👍 and made sure I was comfortable! …
I was hospitalized here for a week after a car accident and a fractured spine. The nursing staff was good for the most part . I had 2 nights that the nurse was terrible. …
I have used this hospital for years, both of my children were born there, that being, the treatment of patients especially with in the ER is ridiculous and gone down hill. I was taken there by ambulance and I was stuck in a room for over 4 …
Extremely hateful receptionist in radiology. My husband had a CT scan appointment and although we had already pre registered, the sign said to see the receptionist prior to taking a seat. As we approached the receptionist she hatefully …
Don’t use Dr Franklin. He is very vindictive. He made my life because I wouldn’t go to a nursing home for physical therapy. He wouldn’t sign for a wheelchair or potty chair. And wouldn’t give me medication for pain. All because I wouldn’t …
These guys took their time and energy to give my dad, Watson Strong, awesome, watchful care! Thank you all so very much. Everyone was awesome and we really enjoyed Kim’s personality. She is much more than a great nurse, she was truly an …
Made a review a couple weeks ago about Baxter hospital and it wasn’t good. I gave them a second chance and I had to change my review to a 5 star. Got me right in and right out, very professional! I’m glad I gave them another chance.
The new normal for BRMC is wait, wait and wait. I have an appointment for a procedure at 930am and I’m still waiting to be called back at 1045. Not only am I out of work, but I have to have a ride so they are off work waiting too. That’s …
I’ve been seeing Dr.Ira Chatman for 11 years. He’s very kind, very soft-spoken. After breaking spine my shoulder and ankle wasn’t hardly able to function. He has taken excellent care of me. He’s a brilliant doctor and I and i m very thankful to have him as my doctor 3 He’s the best!
Went in with some lung issues didn’t take any vitals, proceeded to pump my body full of steroids again without taking any vitals at all, didn’t pump saline through the iv after pumping steroids into my system to take the pro caution to make …
Went to the ER due to intense abdominal pain. Told the staff and doctor it was probably from my ovaries. The doctor wanted to do a CT scan, perfectly okay with me. Waited in the room for 3 hours for the scan, only thing done in that time …
This is the only hospital i’ve really ever been to. I’ve always had the sweetest nurses and doctors, BUT I went online to see my records and realized that a few of the times I went they neglected to mention a cyst on my ovaries. Another …
I was in for a total knee replacement and I was treated very well from Dr Knox,the nurses,the PT. I was having a low grade temp and they couldn’t figure out why. Dr Knox knew I lived alone so he allowed me to stay until i felt ready. I was supposed to be in there 3 days and ended up stayed 6 days and I had great care from all.
100% satisfied with the care I was provided on 3 west. The staff is A+++++++-
They are really trying to change. They really trying to be very thorough with each patients needs. … An definitely care about ones physical needs, loving the new vibes to come. 💕 …
I had total knee replacement on 1/30/23. The surgery well will. The nurses on 4s were all wonderful. The follow-up care from the bone & joint clinic not so good. I was sent home on the 2nd of Feb. and waited to hear about P.T. I finally …
Went in to Baxter Regional 01/06/23 for a surgical procedure, The surgeon and his nurses were outstanding with their care. I can not say the same for after care, absolutely one of the worst experiences of my life, cna came into my room …
We are very pleased with BRMC and their clinics. Coming from Az. and NM this is a blessing.
Absolutely the worst experience in the ER I have ever had. Refused to listen to anything. Left with more questions that we came with. Had to find our own way out of the ER after discharge. Gave an unfitting diagnosis is a self congratulatory manner and any other concerns were dismissed as were we.
We are fairly new to the area and needed to find a Dr, clinic etc
I found what I was looking for in this place. The personal from the volunteers to CT scan guys receptionists I can’t name them all and I’m sorry about that. …
Best hospital
Wonderful physician
Horrible unprofessional humiliating
Its the worst hospital in the world
Highly recommend
This place is a joke go anywhere else if you want to live…
If you must go there for minor injuries
Great local hospital. Friendly staff
Had a Dr. Appointment
First expressions …. can’t believe the remarks of other reviewers.
We were in & out for wife’s appointment at the Imaging Center
Depending who your doctor is,it’s a very good hospital
Baxter Hospital has taken care of my husband and now my adult son.
It depends on the staff. Some are stars others are disconnected from the patients.
Had out patient surgery the staff is friendly and professional
This place is so disrespectfull and uncaring would not want to die here And that is what would happen to you if you choose this place .
This hospital has a great nursing staff and great doctors and employees
This hospital has improved a lot since I started coming to Mountain Home in 1996
This hospital took great care of my wife
The people we communicate with are great and the feedback from others are great. We highly recommend.
Awful diagnostics, non profit but will make every attempt to charge you for non-needed services.
I caught two infections there, the last time I was in there. I don’t see any doctors from there now.
I have never been stuck so many times to try and get blood or start a Iv.
Don’t like this place already. Wouldn’t let me do registration with my husband.
Absolutely worse hospital I’ve ever been to I’ve been for a broken former bone 7times got helped once but minutiae drive somewhere else they don’t follow laws I no I no my dad’s an attorney
Hehe I was thinking of moving there but after seeing these reviews decided I didn’t want to die there-yet. Good luck you folks
this hospital is very dirty the rooms are very dirty if you can go to another hospital I would recommend it I come in the hospital with heart problems came out of the hospital with Mercer the hospital looks clean from the outside it looks …
The premier medical facility for Baxter County Arkansas and surrounding areas in North Central Arkansas and Southern Missouri.
Things turned out to be a decent experience.
My wife went to the ER here recently as she has liver disease.
They did a stomach tap they ran labs
Er doctor sent her on her way
Took excellent care of my mother
Warning!!! If you can’t pick up a family member who has covid, due to you having covid, expect them to call a cab for your family member.
Went to er a few months back I dont have health insurance I’ve sending what I can afford sent my bill to collections they dont want to work with people just wanting money is all
Baxter is ok if you stub a toe ,need a mamogram ,or get a cold.If you have anything serious wrong with you try to get to Springfield or Little Rock.I have had two close friends to work there as well as worked in local beauty salons and …
Absolutely the most unprofessional people i have ever dealt with.sign on the wall in ER ssys if i dont understand feel free to ask questions until you do.so i didnt understand what was going on with my 11 year old daughter so i asked a …
If I could give negative stars I would. This is the WORST hospital I’ve ever encountered. If you want treatment and to be treated like a human being then go somewhere else.
3 or more hour wait in the e.r. to be seen, staff is lazy. You might die before you’re seen if it’s an extreme emergency. Wouldn’t go there if my life depended on it, I’d just stay home and chance death. Incompetence at its very worst.
The worse place I’ve ever seen
My husband went in for a simple spinal stimulator surgery
An now he is paralyzed an we are left all alone to deal with trying to get him …
Spend 3 days after knee surgery on the 5th floor 5 South the nursing staff was exceptional I had no complaints they’re all Pleasant enthusiastic on the ball and interested in taking care of you I cannot say it bad thing about how I was treated by these ladies
Very good medical services but the communication and call returns are Severely Lacking !! When it takes a week to get a message returned IF you even get a return, THAT stinks !!
Had to bring a friend and I’m still waiting to see what they will be doing with him. They have me calling every 30 minutes to see if he will be admitted.
I brought my 77 year old mother into the ER on the advice of our GPC. What a joke. Waited over 6 hours. Poorest bedside manor ever! I wouldn’t recommend anyone to this facility!
The techs are fantastic at the breast imaging center! Vickie is a dear and so are the others. Very professional.
The do not care or even try to be on time. Since they know they’re the only hospital in a 50 mile radius they have no problem letting people wait.
And some seem to forget that the patients they’re treating are actually customers.
This organization bought out The Freeman Medical Group, a pain clinic serving me in the area. In 2014 the Baxter Group promptly raised their per-visit charge on pain patients to include their hospital fee despite the fact that patients do …
Best care I have had anywhere. My health always came first and I was treated like family. Would not hesitate to return if I need medical care. THANK YOU.
1st time: had surgery & thought they did a great job.
2d time: Was called in early for a procedure & what should have been 2 hours …
This hospital is just plain bad. It looks nice- but don’t let that fool you. The hospital itself is OK but the ER is an absolute joke 24/7.
The APRN Jared needs to find a new profession he has absolutely no interest in listening to patients experiences with medications, he just prescribes the same stuff over and over. Because of him my sons rash developed staph and he could …
horrible hospital it’s a bandage station at best and are not ever friendly helpful or effect. they are not trained in basic hospital operations. the Female ER doctor tonight was rude when in conversation with my wife.
ICU is amazing….and I can never thank them enough….however….. The social worker is very rude it is not okay to scream at the patient’s family
Mom 88 had a fall. Care overnight was great. Nurses gave great care and attention to Mom. Kind and considerate. Clean efficient hospital. Could not be better.
I spent five days in the hospital at Baxter Regional. I have nothing but the greatest appreciation for the treatment that i received. The nurses and doctors treated me with the greatest care at respect.
Was overdosed on the operating table; vomited into my lungs; sent home; back into hospital for two days. Would not send my dog to this hospital.
DONT DO IT! Went in to ER after a bad fall&that silly nurse practitioner refused to give me anything for pain. I could barely walk! Inconsiderate, uncaring &uncompassionate people.Did they get their medical license from a cracker jack box?Management needs to educate their employees on bedside manner.
My wife went in with pain to ER after a few hours their they could not figure out the problem so told her to go to her primary doctor the next day. She did and was sent immediately back to the ER. It turned out to be a pulmonary embalsim that they had misdiagnosed.
This hospital is very nice but the staff are enormously professional and helpful. No one wants to be in the hospital but if you have to go one this it a great choice.
Poor experiences since I started going for treatment. The staff is inattentive and dies not listen to patients.The ER is a joke and the pre surgery testing clinic is the worst. If there were another hospital I would use it.
My husband Jim has been a patient their many times and each and every time he and I were treated with great respect. You guys are great. Keep up the good work.
Great care, great and caring staff only place we go
My brother was air lifted from compton arkansas on April 11 2017 with chest pains. When my husband and I got there ..,they had his social security number wrong and was saying that he wasn’t a veteran . I told them that he was having …
Tonight was great my tech 2 man nurse was awesome very impressed with him my lady nurse alonna I believe her name is she was a sweetheart too me everyone was very good an did great an fast with me paid attention to my needs was very …
Excellent medical and nursing staff, who provide compassionate care. Facility easy to navigate and kept clean. ER is timely, responsive and thourough. This community is fortunate to have access to such high quality and compassionate care.
Dr. Bandy is a great doctor. I’ve been going to see him for about 3 months and I really think he’s a great doctor. He takes the time to listen and explain. Never had to wait long to see him.
My mother had surgery last week. While the surgeon was awesome, the nursing care after was horrible. Not happy!!
Two stars is being generous after driving an hour and sitting in the er for 3 hours miserable and barely able to breathe only because my Dr office is so over booked u couldn’t get in the apn on staff Thursday walked in and in less than 5 …
Terrible experience they were so rude to me here! They did not listen to me at all. So Thanks a lot and now I still have a dislocated jaw and am in terrible pain.
This is the 3rd or forth time I have been in this hospital, one bad experience I can chalk up to someone having a bad day but 2 of them is becoming a habit and I will never set foot in this place again after I get out of here this time. …
I’d rather be taken to a veterinary clinic than here in a medical emergency.
Cold uncaring doctors and money grubbing leadership that doesn’t care if you live or die. …
Had open heart done 6 yrs ago by Dr Elkins. I owe him my life. Great treatment and could not ask for better service. Would recommend the facility highly.
I went in with what could have been heart attack symptoms. A nurse and doctor shared a disparaging remark about me in front of my face (although they hid it behind the patient file, so I have no idea what was actually said, but they were …
My pulse was beating to fast. My friend took me into ER. I register at 9:20 AM and was given me my discharge papers before 11:00 AM. went home with heart beating normal. Thanks everyone who help take such good care of me!!
This hospital and ER have been great to me! Have never had to wait over 30 minutes to be seen and very caring staff! Keep up the great care Baxter! It’s funny how if people don’t get what they want on their own terms they write a negative review!!
If I could give them 0 stars I would… The ER part of this hospital is absolutely ridiculous. I’ve never seen such rude and lazy nurses or staff. Misdiagnosis is clearly a big thing at this ER. Would never recommend anyone to this …
Had Dr. Zack as a doctor for what he said was stage 3 lung cancer. He insulted me off the bat. Mostly because I’m of Lithuanian decent. He lied to me several times. I got a second onion. I DON’T HAVE CANCER. Medicare and Medicaid should investigate this clinic.
I want to thank all the wonderful nurses and doctors for the emergency care they gave me after a tragic boat accident we had August 5th. The staff made me feel very comfortable and took good care of me. Thanks again for the kindness that you showed me.
After waiting 2 hours in the E.R. waiting room with my very sick son, with only 2 other people (one showed up after us) we finally got into a room where we waited an hour and a half to be seen. After we finally were seen we were told to go …
Very very dissapointed. Why make appointment, when the’re gonna see you hours later anyway. Should be first come first served. Maybe if they had to pay for the missed appointment time , like patients do, they might learn Everyone’s …
If you’re wanting to give birth absolutely do not go here. I’ve had a natural vbac here and also a d&c I would stay far FAR from this place. I am filing a lawsuit for the treatment I received and for the fact how they treated myNEWBORN baby and me. Just wow atrocious. If you want to give birth do NOT go here
I was taken to Baxter E.R. with a fractured wrist from falling from a ladder. I had substantial abrasion on my forearm that has debris from the ground and blood and they didn’t offer to wash it off or take me to an area to do it myself. I …
I had Awesome care as a patient there recently. I made some wonderful friends and my doctor’s are so kind and caring. Thank You All — Vicky Pittaway
We have used Dr. Adkins for years and LOVE him but since there’s this new Baxter Meds & Peds service is AWFUL!! Been waiting 3 days for a call back from his nurses. In the past we would have received a call back within hours. Hope this isn’t the new norm or we’ll be doctoring somewhere else. Time to step it up!!!
A recent procedure at BRMC confirmed my ongoing belief that this hospital and it’s staff, including the volunteers, are the most professional, kind, caring and knowledgeable people in our area.
First off this is not Wendy Dieball this is Larry Dieball Wendy us my wife. I can’t say enough good things about BRMC they saved my life 3 years ago when I had a heart attack. Dr. Warr 4th was my cartelogest and he was excellent.
Billing department are complete rude and wrong, I have insurance and they want 50 percent of the surgery cost up front and wnot even put you on a payment plan for this amount first. Already paid doctors up front and now have to go through …
Nurses cool but the waiting so ridiculous!!!! Wow! Never experienced more than 3 hours!!!
If I could give them 0 stars I would! While I was having seizure after seizure the ambulance was called. The EMT had the nerve to tell me I was faking. When we arrived at the hospital, they didn’t check my vitals or anything the doctor came …
I was recently a patient of BRMC. The staff was excellent. Everyone did their job with love , kindness, and professionalism. Not once, did I ever feeI ,that i was not getting excellent care. I want to thank everyone , including those …
I can only speak to the surgical out patient clinic in my review. My daughter needed her tonsils and adenoids removed. From check in to the pre ops to post ops she was put at ease which lessened her already scary experience and that helped …
My son did not receive proper care during his time of need from 12-26-18 to 12-27-18 from most of the ER staff. Starting with the employee that does the initial patient processing. This person was extremely rude and not compassionate what …
Went to the ER with my daughter and the MD Dr.Kinney was horrible, terrible bed side manner. He had no intentions on listening to our concerns, he would talk over us and had no compassion towards our daughter or us. Terrible terrible, sad …
I live here in Mountain Home and have been receiving care and surgery for the last 5 years. I’ve always had very good care. BRMC offers many medical disciplines for a town of this size.
My husband about a year to two years ago went by ambulance because he had a massive nose bleed and it was coming out his eye. I got a phone call to go to the hospital. I got to the hospital and the receptionist at the ER desk was nothing …
I should have left a review sooner, had i known. I had ankle repair surgery in Feb 2016. Surgery started at 5 AM I was released at 10 AM I wasn’t recovered from the anesthesia,I felt a little dopey.My specialist doctor ( I’m happy …
Don’t bother taking a family member to the Behavioral Unit there. The only thing good about it was the nursing staff. They were all excellent! As far as the treatment, there is no treatment plan . My mother was in for 3 days, granted …
How does anyone know whats wrong with you when you first come in the ER? You fill out a slip of paper and the girls behind the glass take their time to call you while you sit out waiting! As I just witnessed there were 2 ppl here before …
My experience with this hospital was a positive one. I was transported to the ER by ambulance and from the time I arrived until I was released 3 days later I received excellent care. They were quick to diagnose my illness and were very …
I would rather drive to another location than seek care here after seeing how others were treated. ER wait is often 4 or more hours. It was like pulling teeth to get that staff off their phones to help. We went over an hour or more between …
This hospital has the most compassionate outstanding pulmonologist, hospitalist & nurses I’ve ever seen anywhere; for the care of my father during his battle with Covid less than 5 months ago. They did everything they could for him. Our …
I am employed at BRMC and have ALWAYS been exceptionally proud of where I work. However, the role from caregiver of loved ones to having my loved one cared for reversed. My mother had a stroke, one that left her at one point unresponsive …
They need to change name of one of the locations on Google maps to.specifically state svcs. Like main hospital emergency room cause there is 2 Baxter regional medical on Googleaps and are fairly close to each other. I chose wrong one twice …
I have never received better care than this place gave to me when I was air flighted here. From ER to continuous care – the doctors, nurses, absolutely each and every one I had any contact was amazing. They care – they really care about …
BRMC will do whatever they can to take advantage of people. I have been charged twice for LABS and for Anesthesia. Received bills for LABS and Anesthesia approximately 8 weeks ago for what insurance didn’t pay. I payed both bills in full …
When I had my son I was told by my doctor that I had to have a second C-Section. I ended up going into labor two days early. I got to the hospital and got to my room. Lacy Robb, realized I was too far along to be able to do the C-Section, …
I’ve been there several times yes the ER is a long wait. But I have been in the hospital for 3 surgery’s I had 1 extremely horrible stay. After my hysterectomy it was my husband staying there to help. They were very rude lazy and let my …
I had a nephrostomy on Monday and the nurses, Anna and Jacoline ,were fantastic. Caring attentive and informative. Dr. Wilson was the same. We truly appreciate this hospital and staff.
After my grandmas doctor stonewalled us AGAIN from care we had to go to the hospital and Had a nurse swearing when my 92yr old grandma was taken in. Who’s in charge of these animals?
It’s never been a fun experience going in for surgery at a hospital, and looking at recent times for the caregivers of the world, the fear and anxiety in me was extreme. …
Speaking on behalf of our late March, 2021 experience with the doctor and nursing staff on 3 West, I was very happy with the care that my dad received following his stroke. The nurses worked long and challenging shifts and were always …
Staff is great. Nurses are great. Facilities are great. But when it is 7 p.m. before a surgeon gets to a scheduled 3 p.m. surgery as a routine occurrence something is wrong. Especially when he acts surprised that when you are a miffed family member. Nurses even frustrated.
I am extremely upset – I had a stress test on December 16th and to this day I STILL haven’t gotten the results for it. I have called my nurse that ordered the stress test several times – I even had an appointment with her last week and she …
No communication from the staff. Lacks professionalism, compassion, and effectiveness. If you are looking to be ignored, treated like your or a hindrance on staff by being there, BRMC/OMC 2.0 is the right place for you.
Terrible waited three hours to be seen in the patient room and nobody came and updated us or checked on us or asked if we needed anything very invisible to ypu guys
I had a radiology appointment 3/10/22 the tech was outstanding. But the receptionist was rather rude. Lots of eye rolling and condescension. To be fair I failed to “pre register” what ever that is? …
My father had an appointment at 8:15am when we got here I was told no sorry it’s at 9 am. Still sitting here waiting… But a woman who works here brought her teenage son in for an appointment at 9am and he was called back immediately …
I give a 3 because the surgery & physical therapy staff were nice but the student teaching & care was a terrible experience. The physical therapy dept protocols were very dissappointing. 😞 …
They sent my wife to Springfield last night then Springfield hospital says it’s not an emergency and sent her home today the following day afterwards they sent anybody out of town if they do not want to deal with
I’ve never been here but I’m thinking of moving from AZ to this area ..I’m a cardiac patient (electrophysiology issues ) & the negative reviews have me concerned. My family and I would like the comfort of knowing a medical center is …
My Dad was there from April 9 – April 27 with GI issues, cancer and sepsis. He ended up having to have surgery to remove 1.5 feet of his colon. He was asleep til his bowels “woke up”. Everybody who knows him were very scared and worried. I …
I brought my husband to the hospital today for an MRI. I cannot say enough about the staff that we came in contact with. I am sorry that I didn’t get her name, but the woman in Registration was wonderful to deal with. She was pleasant and …
They refused to check my blood work while on blood thinners and I felt a blood clot come loose and not positive but sure seemed like stroke like symptoms
My hubby had a serious medical issue and was hospitalized there for a week. I hadn”t been there for about 5 yrs. Man what a difference! I know they must be short handed but they seem very disorganized w / the staff they do have. Good luck …
I was on the 3rd floor July 15th very sick with a viral infection, nauseous,dizzy, headache. I ask for med’s to help me for 6 hour’s from 2-8pm and was given nothing. They acted like they didn’t have time to spend calling a DR for med’s. However the ER was great 👍 and made sure I was comfortable! …
I was hospitalized here for a week after a car accident and a fractured spine. The nursing staff was good for the most part . I had 2 nights that the nurse was terrible. …
I have used this hospital for years, both of my children were born there, that being, the treatment of patients especially with in the ER is ridiculous and gone down hill. I was taken there by ambulance and I was stuck in a room for over 4 …
Extremely hateful receptionist in radiology. My husband had a CT scan appointment and although we had already pre registered, the sign said to see the receptionist prior to taking a seat. As we approached the receptionist she hatefully …
Don’t use Dr Franklin. He is very vindictive. He made my life because I wouldn’t go to a nursing home for physical therapy. He wouldn’t sign for a wheelchair or potty chair. And wouldn’t give me medication for pain. All because I wouldn’t …
These guys took their time and energy to give my dad, Watson Strong, awesome, watchful care! Thank you all so very much. Everyone was awesome and we really enjoyed Kim’s personality. She is much more than a great nurse, she was truly an …
Although I was going in for surgery. But I had the opportunity to meet everyone that would be in the OR with me. I had good nursing care.
Made a review a couple weeks ago about Baxter hospital and it wasn’t good. I gave them a second chance and I had to change my review to a 5 star. Got me right in and right out, very professional! I’m glad I gave them another chance.
The new normal for BRMC is wait, wait and wait. I have an appointment for a procedure at 930am and I’m still waiting to be called back at 1045. Not only am I out of work, but I have to have a ride so they are off work waiting too. That’s …
I’ve been seeing Dr.Ira Chatman for 11 years. He’s very kind, very soft-spoken. After breaking spine my shoulder and ankle wasn’t hardly able to function. He has taken excellent care of me. He’s a brilliant doctor and I and i m very thankful to have him as my doctor 3 He’s the best!
Went in with some lung issues didn’t take any vitals, proceeded to pump my body full of steroids again without taking any vitals at all, didn’t pump saline through the iv after pumping steroids into my system to take the pro caution to make …
Went to the ER due to intense abdominal pain. Told the staff and doctor it was probably from my ovaries. The doctor wanted to do a CT scan, perfectly okay with me. Waited in the room for 3 hours for the scan, only thing done in that time …
This is the only hospital i’ve really ever been to. I’ve always had the sweetest nurses and doctors, BUT I went online to see my records and realized that a few of the times I went they neglected to mention a cyst on my ovaries. Another …
I was in for a total knee replacement and I was treated very well from Dr Knox,the nurses,the PT. I was having a low grade temp and they couldn’t figure out why. Dr Knox knew I lived alone so he allowed me to stay until i felt ready. I was supposed to be in there 3 days and ended up stayed 6 days and I had great care from all.