Waste Connections is an integrated solid waste services company that provides waste collection, transfer, disposal and recycling services in the U.S. and Canada
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
2224 Springfield Ave, Norfolk, VA 23523
Eye opening
Always on time
Great service
Great team and service!
Great place to wrk
Everything went smoothly for me.
Awesome company. Very upfront and honest!
We have lived in our home in Rigley Manor on Wesleyan Drive for 12 years. Bay Disposal has had our Belmeade community business for most of that time. Our present Bay Disposal drive, Mr. Andre Benjamin, is the finest, kindest, most friendly driver we have ever had. He is a SUPER employee for Bay Disposal.
We bought the business and the previous owner have the dumpster full haven’t been pick up in months may be years smell and hazard the the business and property, we keep call multiple time to have them pick it up and remove it, they keep …
Zero customer service. Good luck getting someone to answer phone.
Excellent! Great service. Very responsive. Pricing and customer service were wonderful.
Tried to call my account manager for over a week. Not even a call back. Poor customer service. Bye Felicia.
I think they are doing a great job! Never had a problem with picking uo the phone and arranging a pick up.
Terrible. Do not do business with this company. Their contract is written in such a way it automatically renews and is long term. When you go to cancel, unless your timing is perfect, you may find out you are locked in for another 3 …
Bay disposal is a business that needs to understand that residential pickup in apartment complexes shouldn’t be done at 630 in the morning on Saturday’s. The truck sets right beside of my apartment for 15 minutes. I don’t even understand …
Bay Disposal is literally the best trash and recycling company I have ever used. I work for Provost Construction and the only time I have used another company is when Bay Disposal does not service the area. Everything from dispatch to …
Have been trying to get back on our regular pickups for over a month now. We have left message after message and still they don’t return calls or start our pick-ups
Their bulk pick up is a joke. They only pick up ONE item because as the lady said, “we don’t pay our guys enough to do that.” Also it took forever to get someone to pick up the phone. I called the office 4 times in one day to set up a …
A fabulous company. Every time I call, their dispatcher John gets us taken care of as quickly as possible & with a great attitude every single time. GREAT JOB!
I would highly recommend Bay Disposal to anyone for their commercial or residential use. Bay Disposal, primarily represented by John Rhodes, has always been quick to respond to our requests and questions. They have counseled us on what …
They come at 515am 4 days a week in Chesapeake to pick up garbage. I live in an apartment complex and understand trash piles up more than usual but coming at 5 in the morning is unacceptable. The trucks are LOUD and slam the dumpsters …
I highly recommend Bay Disposal and Recycling. I have used this company for my businesses for the past 13 years because of the great customer service. My service rep Johnny Rhodes is outstanding and quickly responds and handles any …
I really enjoyed my experience with Bay Disposal. Tripp was incredibly professional and timely. I would recommend them to anyone!
always on time. The dump is a mile from my house but house collection is so nice and cheap
Such outstanding work and true professionalism from this company. They were personable, punctual and very hard working. Definitely will be using there services again!
I bought a commercial property that had used Bayport, but I canceled the service immediately and asked that Bayport come and remove their dumpster. I was professional and courteous. It has been 3 months and their dumpster is still on my …
The professionalism of this company was top tier. Employees were friendly, personable and arrived early for our appointment. Can’t recommend them enough!
Used Bay Disposal several times over the last few years and found their service to be excellent.
I have order multiple Dumpsters for about a years from this company personal and contracting. Horrible communication with dispatch. No customer care at all. Call waste management for better service.
RUN FOR THE HILLS!!! They won’t pick up your trash even though you pay for the service. I would move just to not have to deal with them anymore. These people are going to run this company into the ground!
The lady that drives the recycling truck in my neighborhood, is very rude. Also, they never picked up the recycling several times, and when I called to ask if they could come through the neighborhood to do a pickup, I got voice mails. …
Timely, professional and helpful (Bay D. and Trip H). I was in need of a container due to the rehab of our ruined/wet kitchen underfloor. It was delivered when and at the spot we needed it, along with working with us so we could keep it longer than planned til the job was done.
Do Not Use this company! They will let some other people to pay their bill with your account without authorization! I would like to give them a negative star if I can. I called to cancel my business account on April and was told I need to …
I ordered 1 container, but they charged me for a second delivery which I never requested or received. I called and (after being on hold forever) spoke to a representative who told me the charge was being removed, but I just got another …
Customer service was terrible. We were set up for paperless billing automatically. Never received a bill by email. Missed a payment once in two years. The company never called or emailed as they claimed. When they came to pick up our trash …
The driver of the garbage collection truck is always on time and leaves my collection bins where I placed them. Very professional and courteous. Thank you!
Bay’s office staff is always available to help us out, especially with an urgent last minute request. Totally professional, even when we’re at fault!
Best people to work with!
I left a message to find out what the schedule for pick up was when I moved here almost six months ago and no one bothered to call back. When they took my recycling the can broke on the machine, so I called the office and they said they …
The company did not stick to the agreed schedule. It has been 10 days without a trash pickup. They show up today and fling trash all over my community. Trash was even falling off the truck and they never stopped to pick it up. As they used …
Customer service on phone outstanding. Driver refuses to pickup trash and when he does he makes sure he flips can over in ditch before he leaves. Do not recommend, have no choice living in country. Sure wish another company would take over roadside pickup.
We have only been using this service for 2 months of the required three months service fee paid upfront. First 4-5 weeks, they couldn’t get the truck to us due to construction (totally understandable). Last 2 weeks they just flat out didn’t …
My pickup area is Currituck, NC. I have has this service for years and I am completely satisfied. No missed pickups. Containers emptied and set back down in same place. Will continue my service
Bay Disposal is easily the best trash company around. Great customer service, great account manager, great price. They don’t nickel and dime you like the other companies.I highly suggest Bay.
We used this company once before and everything went great. The price, delivery and pick up was all satisfactory. So we used them a second time. To our disappointment, the service was virtually non-existent. They took payment quick enough …
Fantastic service! Always on time and very friendly! Would recommend for anyone looking for a good trash removal service! had a much better experience at bay disposal opposed to waste management!!
Great price and professional staff inside and out! I ordered an open top container for yard waste and it was delivered next day. When I was done with it, they picked it up day of! I couldn’t have asked for better service.
Their trucks throw rocks on the highway and crack glass. Can get in touch with anyone
Great company but the new driver thats been picking up the last month has been dumping the trash fast throwing the cans on the ground and trash left in yards cause it don’t make it in the truck. Not just mine you can ride threw the neighbourhood and see it at all of them. Other then that I’m happy
My neighbor works at one of the trash companies. One of them is switching my food with trash. They have made me sick since 12/25/21. One of them(from maryland) just followed me to the dumpster. Can you make them stop ?
He’s on time and I appreciate t the fact that he’s here at the same time every week and I know when to expect him. And if my trash isn’t pushed out he honks til I come out and pushes it out. He’s amazing 🫶🏻🫶🏻🫶🏻🫶🏻 …
Always very kind and professional. Will listen and make things correct if needed. Highly recommend their services.
I’ve never had a problem with this company for the last 10 years, however in the past three months they have missed three dumpster pickups. My pickup day is Thursday. When I tried to contact them they always rescheduled to Friday. Then they …
We pay for recycling for biweekly pick up. We haven’t seen them in 2 months. The customer service reps are not helpful. . They tell you trick will be there the next day and the drivers never show. Everything is blamed on COVID or the …
The city of Newport News contracts with this company to pick up on private driveways, they are supposed to pickup trash every Thursday, GOOD LUCK WITH THAT !!! Pickup after a holiday is non existent if you don’t call to complain.The manager …