Noble Hospital, located in Westfield, Mass., is a community-based health care organization. It offers a wide range of diagnostic, nursing and medical services to communities throughout the state.
| Sunday Open 24 hours Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours |
115 West Silver Street, Westfield, MA 01085
(Translated by Google) I went for the Covid-19 test and they attended me very quickly, they were very friendly. Everything very clean. …
Sigh….
Last place I’d go
“EMERGENCY” room is at least a 3 hour wait…
Their pattern and practice is to misuse section 12 for sectioning.
Friendly med techs and lab personnel
Staff is extremely nice!
I wouldn’t send my worst enemies to this hospital.
Never find what’s wrong with me
Waiting for the staff takes hours! For results it also take hours!
had a car accident real bad ‘was suppose to have a ct scan or mri’done to make sure i was ok to cover every angle’had exrays had fracture in ribs only said vitals were stable at time had me leave ‘told them breathing problems and not feel …
The first time I ever went to Noble was on May 11th, 2017, to have x-rays done. While having my first x-ray taken, the x-ray technician, DROPPED A METAL BAR ON MY HEAD!!!! She was rushing and was making jokes throughout the rest of my …
Took spouse to ER 2/16/19. He fell and needed stitches and his back and side were hurt. They stitched him up and took CAT scan, but failed to take a chest xray. 6 days later while going to our doctor to take stitches out, we found out he …
Convenient for non life threatening emergencies but there are situations where I wouldn’t be comfortable going here
Very good people and nice hospital 👍 …
I’ve been treated there twice (2002/2011) and I’m still alive…so 5 stars from me…🤔 …
I was there for a week a few years ago for severe pneumonia which could of been avoided because I went before for flu and chest pain, they sent me home with no meds. I told them I get bronchitis often and to send me for x-ray to confirm but …
Noble Hospital was recently the spotlight of a massive scandal by potentially exposing HUNDREDS of patients to a wide range of diseases, bacterium and viruses including some big hitters such as: Hepatitis A, B & C, HIV(AIDS). …
They were there when my friend broke her ankle. Great care.
Zero complaints. Great doctors, superb staff.
Awesome staff! Everyone was friendly and personable, had a great experience.
Though my grandmother died the ER department did EVERYTHING possible to save her! They were so empathetic and even prayed With my family after she passed. On the day of my grandmother’s funeral my grandfather received a Sympathy card from …
Very friendly staff. Things are a little outdated but as for procedures and what not they are great
Emergency room physician Dr. Ned and nurse Marie were exceptional with their care toward my sister yesterday. Then transferred to 2north for care. The entire staff, nursing, dietary, housecleaning, all were fantastic. Interventional radiology team wonderful. What a GEM of a small community hospital. I would definitely recommend!
I was taken here buy ambulance was admitted in room 2011. The staff on this floor are wonderful, including maintenance. They were always making sure All my needs were met the girl from kitchen she treats you with respect, maintenance girl …
They put my step father in a room and had him wait for 3 hours to check him out. The place is ridiculous. 10 people stand around playing on their computer. If you ask for help it’s like a bother to them.
Cold dingy dirty place. Walls dirty. Floor sticky in emergency room Gf was put in. Blood on floor. No blankets just sheets. One thin pillow. Was told pillows are scarce. Same people in waiting room,waiting to be treated for hours, while many nurses just standing around talking.
Fantastic Medical service, the staff were lovely and were able to crack some jokes to lighten the mood. 10/10
Went to Noble Hospital today staff were amazing, knowledgeable and made my day there quick and easy!
The entire staff treated me with compassion and efficiency.
I want to thank Dr. Blanchett and the student PA working with him.
Always the best and most professional stuff
The wait to jus get a simple check up is ridiculous… over a 4 hour wait.
Thankfully I wasn’t there for a life threatening reason! Worst care I have ever had in my 47 years, in the emergency room was horrible care, my wife’s a Nurse and she had to call the supervisor on 2 occasions in 2 days! Their face dropped …
After over a year of non-stop testing I decided to try here and they diagnosed me within 2 hours of walking in. They look at the whole picture and not just what goes with my age or whatnot.
The absolute worst three people in the baystate system kelly-dawn-the other they won’t tell me her name but she’s a respitory therapist….rude and unmistakably unprofessional.
Went to er after messing up my meds and vomitting like crazy. This was very annoying to the staff.
There are here very horrible service . I told them I have allergy and my skin itching me and my foot and hand they Sleep .. And they gave me medicine for anxiety . Now I just got out of the hospital and I feel the same My skin is itching me I really don’t know where to go 😢. Doctors and nurses really bad …
WORST HOSPITAL EVER! BETTER OFF BEING CLOSED THAN WAITING HERE FOR OVER 3HOURS AND NO TREATMENT WHATS SO EVER! 😡😡😡 …
My husband needed the services of the Emergency Department. The staff was professional and attentive. He required continued inpatient monitoring. The staff anticipated his needs and included us in the decisions related to his care. THANK YOU.
All they did was try to get me out of there no answers and the doctor lied to me about the tests being completed before they actually were I will never return
It used to be a good hospital but not any more …
Takes their time when i needed stiches i had to wait 50 minutes bleeding all over the place and had to wait even longer to be able to get in to see my friend. Like if u wanna bleedout because some one with a cold came in before u this is the place to be
I am very disappointed workers would pass the phone when my mother called and would not answer and I heard them say there not going to answer because she was calling agian. They also were sharing confidencial things between each and calling …
The check in woman was extremely rude to myself and another patient before me, short hair glasses can’t remember her name. She clearly didn’t know how to run a mass health if number when I told her and she threw my license back at me.. She …
I had my Dad brought there (1 hour from home) to get acute rehab
while the place is very out of date i was after the rehab (3hrs per day)
they for got to feed my father on several occasions and then released him …
Never fail to give great care in the ER! Compassionate staff!
An amazing experience!! THANKS!! Love the service, the staff, the nurses, particularly Jeamie (hope I wrote right her name), and my Dr. Glover, surgeon. I felt safe in their hands and care. They explained everything in details, they …
Canceled my surgery the day before my surgery. Some technical excuse.
Had to reschedule.
Guess I’m not that important? …
unprofessional place I thought it would be really nice experience for my first time seeing that it is in Westfield but I rather go to Holyoke next time. They really need more doctors for nights
Please do not go to this E.R . My experience was so negative to much to type. Save your life and money and go to a different hospital.
My daughter was put in a room and nobody came to see us or explain anything to us unless I asked. I requested a nurse and am still waiting for two hours. No body should be treated this way. No dignity and no respect.
The staff was all very rude, and it did not seem to occur to them to change their gloves after every patient. It would only seem like common sense. Forget this place.
This place is awful. I went it for pregnancy related issues where I was having complications and they told me they couldn’t check my baby. Apparently they were too busy to call a ultrasound technician in. I would much rather go to baystate and wait there now.
Great small community hospital. Not apt when it comes to facilities but patient care is beyond awesome.
They really just dont seem to care..
EDIT this place has changed a lot I’m here now writing this after a horrible …
Baystates payment policy is beyond unprofessional and inconsistent. I don’t know how many people I talked to who told me something different. Terrible customer service and it took them over a month to call me back with any response. I …
We have used this hospital several times in the past six years. They have always provided excellent service with great courtesy and very short wait times.
The worst place to be ,No one care and even consult the family when they do their thing they think pt there have no right
Worst place to go if you have emergency. We waited 2 hours for x-ray and another 2 hours till dr came to give her opinion. And 3 hour til we got released 😡😡😡😡 In 7 hours whole Westfield could be treated and released. Would not recommend this Hospital.. this s so stupid. …
Awful place. Spent 4 hours here with not one person to come in and check on me. Finally doctor came in and said “oh you’re sitting up, you look ok” and walked out. Not one staff member to be found. Radio transmissions from an ambulance, …
They always have treated me quickly, fairly and make me feel welcome. The staff really knows their stuff and have always helped me. I go there for all of my emergencies, and they have always gotten me in quickly. A+, 5 stars and keep up the excellent work!
The staff here was great when I had to take my son to the emergency room. Is a comfort having a hospital so close by.
I had a procedure done in outpatient surgery. Everything was on time, and staff explained everything that would happen. The anesthesia took a while to wear off, and the nurse patiently explained what was happening. The doc was super competent and made me feel at ease. I would definitely go back.
This is the second time I will walk out will not ever use this hospital again very poorly run emergency room . Sit for 2hrs in er room not been seen for easy fix . Warning of critical go else where staff to busy discuss there private lifes
Thank you Alexandria and Nick you treated me with much care when I was feeling my worst vomiting and vertigo yuck. Thank you for your service and comfort during this time especially the warm blankets.
Negative experience from the top down. Also I am close friends with a few medical staff. They said the 5 star reviews are bogus and their marketing person asks willing staff to write them. I’d believe the lower rated reviews.
I went to Noble for a broken foot and was given a medication for pain and swelling. After taking it, I found out it had a MAJOR drug interaction with my current meds and should be avoided at all costs. I called the er to ask for a …
Worst facility in the area. Rude staff, inept medical services, use students as doctors, good luck getting connected to right dept. Love throwing Covid as reason for bad service. Well you’re a nurse and doctor…pretty sure you signed up for caring for ALL sick people. You dont like it then go flip burgers.
Good medical staff, however terrible emergency room care as far as having to wait hours!
This place is a step below Guantanamo Bay. You will die in the waiting room while the staff frolic and play. It should be defunded at this point. The worst hospital and staff in Massachusetts, hands down.
Worst hospital to go to. Go to Urgent Care if you need quick help and its not too serious
Horrible place brought my dad to the emergency room on wenaday he had a infection and abscess on his foot. The doctor had stuck a needle into the abscess to drain and without any medication. My dad was in so much pain. Gave his 2 …
Some staff who answer the phones are absolutely horrible, make situations so much more stressful than it needs to be. I was hung up on multiple times for calling to check on a family member due to the fact they took his phone away from him, …
Sat there in pain for 3 hours..still had 9 people ahead of me and an ambulance that came in….left in more pain than when I got there! Since Baystate took over the service is horrible. Noble never had people waiting for hours to be seen. Absolutely disgusting service.
My medical procedure was a breeze thanks to the staff who were so pleasant, dedicated and kind. They make you feel at ease. Thank you Dr Miller, Ciara, Ashley, Dr Collins, Rebecca, Kelly and the rest of the people who were there to help the process. Cleanliness is also obvious upon entering. No visitors. Very safe.
My bf had a stroke which was followed by a seizure. He was in the ER twice in a month,and the care he got and his family got was exceptional. The nurses were so kind and kept the family informed through the whole ordeal. Thank you NOBLE.
My partner when in for a hernia surgery and I never received a phone call when he was done like they said I would. I had to call the hospital and find out over 4 hours later that he was finally out of surgery. The following day i waited all …
I have stayed twice at this facility. I found the staff to be caring and attentive. My only complaint was the path of communication between doctors, nurses, staff, and patient. That could be remedied. …
My grandmother was admitted to the hospital twice in two months. Both times she started in the emergency room and was then admitted and moved upstairs. Both times the emergency room staff was amazing! They made her feel comfortable, kept in …
Don’t come here if you want to be seen. If you need the ED, stick with Springfield. Just don’t waste your time with Noble.
Been waiting in the emergency room for 4 hours if have and emergency go somewhere else. Staff is slow and uncaring of your well being and will only help when convenient to them. I have had my throat being closed up for the past 3 hours and …
I’m shocked to see so many bad reviews and horrible comments. I’ve been here twice. Once for stitches back in August and then again this past week for three days. Despite what others might have experienced, I have nothing except the highest …
The staff was amazing. They did a wonderful job taking care of me for three days.
The ER staff was very professional and courteous and very pleasant. It’s helpful when you’re in the ER and you can’t breathe to have a calm friendly staff help ease your worries with a smile and friendly demeanor. The radiology ladies were …
literally screw this place. they found “fluid” in my stomach WHICH ANOTHER HOSPITAL FOUND OUT TO BE BLOOD and still sent me home. and today i come in for covid and they have me sitting in the er with no fluids, no meds, just a lousy iv tube …
Never ever again will i come here. 6hrs sitting in the ER with possibly a head contussion or concussion headaches and nothing. On top of that i am diabetic. Was told by the lady on the floor that no food is allowed if u are a patient?? …
Went to the ER for really high blood pressure and pulse. They went about treatment quickly, monitored for about 2 hours to ensure medication was working and there weren’t any side effects, and discharged. The staff was professional and …
I can’t say enough good things about the staff and Noble’s Emergency Department. I have had to go twice in the past few month and each time they were efficient, polite, professional, and clean. The staff was warm and welcoming. The nurses …
Staff is very professional, knowledgeable & courteous. Facility has all the medical equipment of a larger facility and their Emergency Room blows urgent care facilities out of the water. Emergency wait time fluctuates but can be guaged by …
I was there with my wife and received outstanding care. I could not say more. From the ED nurses and doctors, and the radiology technicians doing CT scan, echocardiogram and ultrasound her medical care and treatment was excellent and they …
Sat in ER room with appendicitis, for 5 hours in extreme pain just to find out that they don’t have surgeon on staff . The visit to this ER delayed my emergency surgery at baystate ( that have great service and respect for their patients)by …
The staff are so nice here! I went for an ER visit which always makes me very anxious but the waiting room staff, the nurses, and everyone that helped me were so kind. The wait time was long but with COVID I get that. If you’re going for …
I waited in a full waiting room with covid and breathing problems. The nurse and intake knew I had covid and did not bother isolating me. I am serverly disappointed and do not recommend!! I asked after 5 hours if they can call with my xray results and they told me no.
Every time I have an emergency and come to this rotten hospital I am stuck here for 8+ hours without assistance. They don’t allow for anyone to come in with me or drop off food. Patient care should be top priority and this hospital has no …
Waiting4hours barely breathing was told there were no 4,,,more ahead of me they came after me hospital needs a plan so people are not waiting so long
My second time through the surgicenter. Both were great experiences. Friendly, knowledgeable staff and doctor. Took the anxiety of surgery out of the picture.
This was the worst experience I have ever received I came into the hospital not being able to feel my fingers slurring my words and hyperventilating not knowing what was going with my body I didn’t even realize I didn’t go to the ER they …
There is a pretty good gastroenterologist I see here. He is exceptional. I have come here many times in the 15ish years I have lived in Westfield. They snaped one of my dislocated fingers back into place (one of my good experiences with …
6 hours for an x-ray and muscle relaxation medication. didn’t even get a room to talk to the doctor, just sat in the hallway. friendly workers for the most part
I was advised to go to the ER by my PC (again). I wasn’t happy about having to do that, but every single staff I interacted with was friendly, patient, kind and helpful, even though I was miserable and not much fun to be around. I felt …
A big shout out to the staff in the ED. Came in yesterday Friday April 29th at 5:00pm with granddaughter who was experiencing severe vomiting. We were in a room by 6:30 and the nurses who were on duty at the time were so good to my 18 year …
I was up the hospital last week and had a really nice thorough doctor – Dr. Nocora. Waited quite awhile. Three week ago I had to first go and had a Dr. Ann Cooper she was terrible, and rude and I have to pay a $50 co pay which I can’t …
Terrible care came to the emergency By ambulance . I had a fever about 103 . I was told to be placed in the waiting area with a whole bunch of people never tested for Covid terrible terrible health care.
The Emergency Department staff were very efficient. The waiting area was not crowded either. The facility was clean and well-maintained.
Why Baystate Noble in Westfield broadcasting a propaganda outlet, Fox News, in the emergency room during this exceptionally polarized political environment? Bad management decision. People don’t need to see that when they are already stressed out.
I came in with a ton of issues and the doctors and nurses were the most nice I’ve ever had ! They were so professional and explained everything to me and got me the aid I needed .. best hospital ever 🤘🤘🤘🤘🤘🤘🤣💥💥💥💥🎄🎄💕💕💕💕💕 …
Don’t bother going to the ED for behavioral issues. You get tossed in a cement box and left alone for 7 hours. It’s more like prison. For someone with a history of trauma, that makes things worse. Being watched by security is not the way to go.
I don’t know why Noble lets a charlatan/butcher like Dr Andrew Chertoff have an office in their hospital. Dr chertoff CUT ME 3 times when removing my cast. also, dr chertoff is completely unprofessional. Dr Chertoff should not be allowed to …
I was in to the ER on a Saturday night. It was no wait to get seen and the PA, PCT, PMA, Ma & nurses were really great. Thankful for a small neighborhood ER where people treat you like a person! Good job Noble!
Just went to the ER. It was the worst experience. Being a small community hospital I though you would get better care but that’s not the case. Urgent care sent me to Baystate Nobel. Baystate Noble would not take the advice that the urgent …
I had an excellent experience today at this hospital. I had to go in for Evusheld shots for Covid. I get very nervous with doctors, hospitals and injections so I came with my wife and service dog. We interacted with three different people. Each was so kind, caring and thoughtful. Thank you!
Husband needed ED 2 weeks ago. Doctor Blanchette, Nurses and Techs in ED were great. Admission to 2N was sooner than expected and care was great. I appreciate being able to go home and know that he was in good hands. Awesome job and so glad you are there.
I’ve been having a pretty bad week long anxiety attack and didn’t know where to go, I don’t have a primary care doctor anymore and the urgent care center told me to go to the ER. I had never been to this hospital but it was the closest on …
I am blessed to live so close to this hospital. Every department whether it’s Radiology ER the lab, they all give A+ care. I hate having to go to the big hospitals and wait 18 to 24 hours just to be seen. Though there are sometimes busier …
I had a wonderful experience today. Upon entering the Surgical Center, I was greeted with genuine warmth and kindness from the ladies in the reception and registration areas. Once I was called into the Surgical Center, I was immediately put …
The lady at the front was very nasty to me! I had to change my new black mask for a blue one. She had a purple one. She was not wearing the proper color!
Then I was done with my appointment sitting in the corner and no one was around …