The Baylor College of Medicine Federal Credit Union is a member owned, not-for-profit credit cooperative led by unpaid volunteers who are democratically elected from its membership. See more
Rude ,unprofessional ,harassing employee by the name of Louis needs to be let go from this company. Calling and harassing and violating a customers viewings with others. Unprofessional and unaccepted.
Baylor College of Medicine Federal Credit Union has repeatedly either lost checks in the mail or taken up to 3 weeks to receive checks. When I spoke to the manager about this issue, he himself was supposed to FedEx a check to me. Weeks …
The BCM Credit Union Branch on Holcombe has been a lifesaver for me. The tellers are polite, kind and personable. The manager really went above and beyond in helping me thru a banking crises and always greets me with a smile no matter how …
Rudest banking people I have ever experienced in my entire life!!!!! Reviews are left and the same people are still working there so I guess it speaks for itself!!! Obviously corporate doesn’t care because even management is rude and doesn’t have any customer service etiquette!!!!!!
Customer service is hit or miss and mostly a miss. I have never understood why getting something done requires so many hoops and hurdles with little direction or explanation coming from the rep that answers their phone. To get something …
My experience at the Bellaire location has been at a concierge level. They are courteous, personable, and professional. As someone said earlier; a lifesaver.
Plenty of tellers.
Excellent customer service!! Both branches….. Thank you team.
Rude ,unprofessional ,harassing employee by the name of Louis needs to be let go from this company. Calling and harassing and violating a customers viewings with others. Unprofessional and unaccepted.
Baylor College of Medicine Federal Credit Union has repeatedly either lost checks in the mail or taken up to 3 weeks to receive checks. When I spoke to the manager about this issue, he himself was supposed to FedEx a check to me. Weeks …
The BCM Credit Union Branch on Holcombe has been a lifesaver for me. The tellers are polite, kind and personable. The manager really went above and beyond in helping me thru a banking crises and always greets me with a smile no matter how …
Rudest banking people I have ever experienced in my entire life!!!!! Reviews are left and the same people are still working there so I guess it speaks for itself!!! Obviously corporate doesn’t care because even management is rude and doesn’t have any customer service etiquette!!!!!!
Customer service is hit or miss and mostly a miss. I have never understood why getting something done requires so many hoops and hurdles with little direction or explanation coming from the rep that answers their phone. To get something …
My experience at the Bellaire location has been at a concierge level. They are courteous, personable, and professional. As someone said earlier; a lifesaver.
Most are rude, there should be some kind of customer service refresher done across the board at the Bellaire location