Beaver Creek Cooperative Telephone Company. Find High-Speed Broadband Internet, Television, and Telephone Services in the Oregon City and Beaver Creek areas. See more
Really bad company, Customer service and service. I get that the only thing available is DSL. But $110 a month for DSL? Crooks. We pay for 8 mbs but were lucky to get 2 mbs and its consistently down and lagging. BCT just recently offered …
Don’t rely on the billing information for e-statements because it won’t match the PDF bill you’re actually being charged for. And don’t bother letting them know because they don’t care at all.
Laid fiber throughout the area 20 years ago, passed the cost to the “members” and never used it. Now they charge an astronomical price for sub-par DSL.
Poor to no customer service, took over a month to restore service this last time. Crazy expensive, have an monopoly on our house, no other service is available though our neighbors have a competitive service due to some agreement.
It would seem that a company with an overwhelming majority of terrible reviews would try to keep their customers happy. It would be interesting to see my internet speeds before and after I paid more money…
Cable keeps getting stuck in one spot even if the she has continued on! Can’t see it but you can hear it!! Is this radio? I thought we were getting cable to WATCH shows!!!!!! Unimpressed!!!!!!!!!
We love our beavercreek cable service! We especially love all the local news and local cable-only stations. We will really miss NWCN and somewhere someone will step up to replace this important local service!
Nice people excellent customer service but when you have to pay for telephone service just to get internet and your paying premium prices for slowest internet around what can you say they’ve got the market cornered. And A monopoly I think?
I wish I could give this ‘company’ less than one star. The service is absolutely horrible. I’m currently paying for 4mb/s, but downloads refuse to break a single megabyte even at the times when my internet is at its fastest.
With everything that is going on with covid and the evacuation of my area trying to get help so my son can do school they said I should turn off internet service but my son needs that for school how do you pay almost 200 a month for internet and phone to be told that I wish comcast would come out here
$100 a month for ridiculously slow internet service. But we can write all these bad reviews we want and it wont matter – they can get away with it because our only other option for Internet is our cell phone.
They have terrible customer service. Sense they are the only internet provider option in certain areas they dont care what kind of service they provide or their prices. The price is outrageous. We just opted to not have internet due to …
Our bill is outrageous, $220/month, for garbage products. Don’t even get me started on the garbage “customer service”, so rude and so sad that I know more about the technology than people who work there. Only doing it for Blazers games. Would love another option…
Internet is not the best(very finicky) and it’s way expensive compared to other options in a normal city. I will say my experience with the people there has been excellent. Every time I’ve called they’ve been very helpful and always have good intel for me. I disagree with others who have said negative things about customer service.
In a world of gigabyte internet speeds, bct still uses dsl and only offers 15mbps. I’m surprised they are still in business. If it wasn’t for the monopoly they have on the area they would collapse like a dying star for not keeping up with the times. I have refrained from moving to beaver creek solely because of bct internet.
I’m new customer since Aug 2015, paying for 15Mps service (north of $100/mo) and actually getting 3 – 6 Mps with an occasional 15Mps. Have been working with BCT tech support, and I’m told that there’s nothing they can do about it at this …
BCT has monopolized the area. BCT’s offered speeds are that of the 90s. Other carries lowest plan for internet speed like Comcast, Century Link, and Molalla Communications are all much faster than BCT’s FASTEST plan. I currently get …
I agree with the other reviews. Internet is down bout 20% of time while trying to downstream movies. For the price it should be better
internet service. And when you call tech support you talk to someone that doesn’t work for bct its outsourced and they don’t know what they’re doing.
We have had BCT for over 20 years. They are very friendly and helpful. BCT is very expensive and their wifi is very slow. We have the highest speed but have many problems.
Our underground cable for phones was severed, by accident, and within an hour a crew was on site fixing the problem. They are customer service oriented.
I’m a PC gamer. The max I can get at my hourse is 8mbps. When I do a speed test. I’m getting 3.5, and when I’m downloading I’m only getting 1 if not less. With all of the money they get, you would think that we would get better service eith …
For $110 a month, you would think BCT would provide at least decent services, but no. Also, I have never before have I seen a company have a up-time below 50% for internet, but BCT proved me wrong. If you’re services are NOT dropped at …
I am very happy with BCT. They are a great option for DSL and a great option for a local company. I was with century link before and their service would cut out and never meet spec, BCT does not offer as high of a speed but always meets …
After some research, I can’t find where the government gives co-op businesses the power to form monopolies in they’re area. But apparently I missed something, because that’s exactly what BCT does. Not one person likes it out here. My …
They have the worst customer service on the planet for their overpriced and slow internet. They have no problem hanging up on customers and treating them terribly. It will last until another provider comes to our area and everybody will immediately drop trash BCT.
These guys get a bad rap. It’s understandable, we’re consumers and we don’t like not having options. I just wonder how much of the distaste people feel is due more to ignorance about how bandwidth can be in rural areas, or even how outdated …
Just a comment about the customer service received today. Tracy was extremely rude and unprofessional when I called to find out why my cable was dropped down to 17 channels. I was treated like I did something wrong and was not even asked my …
Finally started offering cable internet, which is great when it works…. During the day everything is fine, but during the evening speeds slow. Every night from 8pm-10pm the speeds drop to about 500kb even though we have the 100mb plan. Also the speed drop is extremely consistent.
They offer DSL with a proprietary modem/router. Cost $57.00 and they say “up to” 8 Mbps internet. I get the highest truspeed test of 1.6 download and 1.8 upload. Cannot even play the simplest of games on Steam with this. Do not move into …
Like other reviews, service is incredibly unreliable. Only thing worse than the reliability is the value….. BCT customers get 1/4 the internet speed for over 2X the price of what all major providers in more urban areas such as Oregon City …
I’ve never received even just 50% of my promised speeds. It’s almost impossible to simply stream YouTube or Disney+, you’ll never be able to game or run a business with this service. I’m paying ~$100/mo for 10mbps (“up to 50 mbps” they …
Welp, It finally happened. They have Cable internet now. I’m currently using the 100/5 plan and I get the full speed offered and I haven’t had an issue with any downtime. I’m changing my review from 1 star to 5 stars due to the service now …
Impossible to just call and pay the bill, they refuse to just take your information and pay it. As if there’s a rash of scammers out there calling in and paying peoples phone bills!!!??? I finally got a live person and she refused to take …
I’ve been with them since 97 , I don’t really have a choice . They used to be great , now , not so much . They upgraded their internet and I hear it’s fast . I have friends that moved into the area and were offered the fast Internet. I have …
Extremely overpriced for what we get. I was trying to find out how old our modem was and the customer service tech didn’t even ask my name or address. She said I had to call when it was home looking at it. Husband called, he was home, the …
Really bad company, Customer service and service. I get that the only thing available is DSL. But $110 a month for DSL? Crooks. We pay for 8 mbs but were lucky to get 2 mbs and its consistently down and lagging. BCT just recently offered …
Constant problems
Reliable service
Thanks for your time today.
Helpful
Nice friendly people.love it.
Staff is always helpful.
Pro–Blazer Games
Cons–everything else
Just don’t bother if at all possible.
Some other company…….help please!!!! Can’t figure out how to give 0 stars
The staff at bct are great five stars.
BCT stands for “Before Christ Technology”
Always have a wonderful time and Kenya can answer all my questions and help me
Very helpful. Would preemptively identify issues with my internet service.
Internet is very slow. Monopoly on phone and internet. No competitors.
Its only Marginally better then dial up, and were talking a razor thin margin here.
The ONLY internet option in the area with the WORST services.
Testing out the 100M cable broadband service and it has been great!!
If you enjoy paying premium price and love slow internet these are the guys for you
There is no one worse
Horrible customer service, internet and employees. Strongly would not recommend.
Don’t rely on the billing information for e-statements because it won’t match the PDF bill you’re actually being charged for. And don’t bother letting them know because they don’t care at all.
Their internet has been poor, but they are now offering 50 and 100 gig service. Yah!!
Coaxial cable was just installed. The tech was very helpful and professional. The speed is unbelievable!!
Laid fiber throughout the area 20 years ago, passed the cost to the “members” and never used it. Now they charge an astronomical price for sub-par DSL.
Poor to no customer service, took over a month to restore service this last time. Crazy expensive, have an monopoly on our house, no other service is available though our neighbors have a competitive service due to some agreement.
It would seem that a company with an overwhelming majority of terrible reviews would try to keep their customers happy. It would be interesting to see my internet speeds before and after I paid more money…
Cable keeps getting stuck in one spot even if the she has continued on! Can’t see it but you can hear it!! Is this radio? I thought we were getting cable to WATCH shows!!!!!! Unimpressed!!!!!!!!!
We love our beavercreek cable service! We especially love all the local news and local cable-only stations. We will really miss NWCN and somewhere someone will step up to replace this important local service!
Nice people excellent customer service but when you have to pay for telephone service just to get internet and your paying premium prices for slowest internet around what can you say they’ve got the market cornered. And A monopoly I think?
I wish I could give this ‘company’ less than one star. The service is absolutely horrible. I’m currently paying for 4mb/s, but downloads refuse to break a single megabyte even at the times when my internet is at its fastest.
With everything that is going on with covid and the evacuation of my area trying to get help so my son can do school they said I should turn off internet service but my son needs that for school how do you pay almost 200 a month for internet and phone to be told that I wish comcast would come out here
$100 a month for ridiculously slow internet service. But we can write all these bad reviews we want and it wont matter – they can get away with it because our only other option for Internet is our cell phone.
They have terrible customer service. Sense they are the only internet provider option in certain areas they dont care what kind of service they provide or their prices. The price is outrageous. We just opted to not have internet due to …
Our bill is outrageous, $220/month, for garbage products. Don’t even get me started on the garbage “customer service”, so rude and so sad that I know more about the technology than people who work there. Only doing it for Blazers games. Would love another option…
Internet is not the best(very finicky) and it’s way expensive compared to other options in a normal city. I will say my experience with the people there has been excellent. Every time I’ve called they’ve been very helpful and always have good intel for me. I disagree with others who have said negative things about customer service.
In a world of gigabyte internet speeds, bct still uses dsl and only offers 15mbps. I’m surprised they are still in business. If it wasn’t for the monopoly they have on the area they would collapse like a dying star for not keeping up with the times. I have refrained from moving to beaver creek solely because of bct internet.
I’m new customer since Aug 2015, paying for 15Mps service (north of $100/mo) and actually getting 3 – 6 Mps with an occasional 15Mps. Have been working with BCT tech support, and I’m told that there’s nothing they can do about it at this …
BCT has monopolized the area. BCT’s offered speeds are that of the 90s. Other carries lowest plan for internet speed like Comcast, Century Link, and Molalla Communications are all much faster than BCT’s FASTEST plan. I currently get …
I agree with the other reviews. Internet is down bout 20% of time while trying to downstream movies. For the price it should be better
internet service. And when you call tech support you talk to someone that doesn’t work for bct its outsourced and they don’t know what they’re doing.
We have had BCT for over 20 years. They are very friendly and helpful. BCT is very expensive and their wifi is very slow. We have the highest speed but have many problems.
Our underground cable for phones was severed, by accident, and within an hour a crew was on site fixing the problem. They are customer service oriented.
I’m a PC gamer. The max I can get at my hourse is 8mbps. When I do a speed test. I’m getting 3.5, and when I’m downloading I’m only getting 1 if not less. With all of the money they get, you would think that we would get better service eith …
For $110 a month, you would think BCT would provide at least decent services, but no. Also, I have never before have I seen a company have a up-time below 50% for internet, but BCT proved me wrong. If you’re services are NOT dropped at …
I am very happy with BCT. They are a great option for DSL and a great option for a local company. I was with century link before and their service would cut out and never meet spec, BCT does not offer as high of a speed but always meets …
After some research, I can’t find where the government gives co-op businesses the power to form monopolies in they’re area. But apparently I missed something, because that’s exactly what BCT does. Not one person likes it out here. My …
They have the worst customer service on the planet for their overpriced and slow internet. They have no problem hanging up on customers and treating them terribly. It will last until another provider comes to our area and everybody will immediately drop trash BCT.
These guys get a bad rap. It’s understandable, we’re consumers and we don’t like not having options. I just wonder how much of the distaste people feel is due more to ignorance about how bandwidth can be in rural areas, or even how outdated …
Just a comment about the customer service received today. Tracy was extremely rude and unprofessional when I called to find out why my cable was dropped down to 17 channels. I was treated like I did something wrong and was not even asked my …
Finally started offering cable internet, which is great when it works…. During the day everything is fine, but during the evening speeds slow. Every night from 8pm-10pm the speeds drop to about 500kb even though we have the 100mb plan. Also the speed drop is extremely consistent.
They offer DSL with a proprietary modem/router. Cost $57.00 and they say “up to” 8 Mbps internet. I get the highest truspeed test of 1.6 download and 1.8 upload. Cannot even play the simplest of games on Steam with this. Do not move into …
Like other reviews, service is incredibly unreliable. Only thing worse than the reliability is the value….. BCT customers get 1/4 the internet speed for over 2X the price of what all major providers in more urban areas such as Oregon City …
I’ve never received even just 50% of my promised speeds. It’s almost impossible to simply stream YouTube or Disney+, you’ll never be able to game or run a business with this service. I’m paying ~$100/mo for 10mbps (“up to 50 mbps” they …
Welp, It finally happened. They have Cable internet now. I’m currently using the 100/5 plan and I get the full speed offered and I haven’t had an issue with any downtime. I’m changing my review from 1 star to 5 stars due to the service now …
Impossible to just call and pay the bill, they refuse to just take your information and pay it. As if there’s a rash of scammers out there calling in and paying peoples phone bills!!!??? I finally got a live person and she refused to take …
I’ve been with them since 97 , I don’t really have a choice . They used to be great , now , not so much . They upgraded their internet and I hear it’s fast . I have friends that moved into the area and were offered the fast Internet. I have …
Extremely overpriced for what we get. I was trying to find out how old our modem was and the customer service tech didn’t even ask my name or address. She said I had to call when it was home looking at it. Husband called, he was home, the …
**update
I finally got service on May 9th…6 months after the estimated 3 month wait. Not …
When will you guys offer higher speeds? Every provider around offers higher… yet BCT seems to always be behind the curve….