What a joke. Very unprofessional. I can’t get my refills I NEED so been trying to get an appointment and I was caller # 5 in the Q, then 4, 3, 2, 1, and it rings and bam “you are caller # 5 in the Q. I go through the whole process for over an hour. I think I need a new Doctor. Maybe one who cares. Any suggestions?????
This place is the worst the doctors will cover and try to hide and wrong doing. I am filing a complaint but can’t make a complaint up there cause nobody will speak to me so going to attorney after medical board.
I had a appointment today, thought it was 3:30, the said it was at 3:15. They would not see me. After my wife waited for over 1 hr after her appointment. Not a happy camper. You have to give at least a 1 star, I would not give them any stars
When i first started there it was a fairly good practice however now its gone down hill in a hurry. The doctors are fleeing and you will only be seen by nurces. The office staff is terrible. They dont follow up with you on anything and get …
Great primary care doctor office. Very easy to contact during hours and after hours through the patient portal. Quick responses and very helpful staff and doctors.
Attempted a walk in, was turned away because we weren’t patents. Requested to be a patient, had to wait a few days, then had an appointment. With insurance that covers all but 15 dollars we were again turned away because we couldn’t afford …
Receptionists are RUDE!!Called to ask a simple question & the lady was rude & hateful. She refused to let me talk to a nurse. I don’t know who does the hiring but, if you are NOT friendly you should not be hired at a dr. office.
Only took my kids here since my whole family has been going here for years, plus was easier for check-ups since it was close. Boy, was that a mistake!!! Worst place to take your child if they are sick. Couldn’t make an appointment for him …
You people are crazy, and clearly have never worked at a doctors office. If you think you can walk in any doctors office without being a patient and be seen your wrong. Doctors only have a certain amount of time in a day so if they fit in …
I usually do not do reviews, however this is needed. I have witness family and friends that deal with this practice. There customer service is terrible, not a caring atmosphere, delays for a referral, and there was a delay in treatment for …
They are not responsive to phone calls for assistance and do not handle referrals with the proper expediency. Have been a patient there for years and was turned away in a medical emergency and told to go to a clinic that they knew was …
I have been a patient with Belmont for many years. Dr. Robert McGough was my primary doctor. He retired and Belmont literally self destruct. I will be scheduled with another doctor and 3 months later when I show up. He has the day off. That …
I am having to put one star to post this. They don’t deserve one star. I have been calling them for an hour. They never answer the phone and you are always put in a que. Then you are put over to the voice mail and must leave a …
My husband has been taken care of many years at Belmont an there flexible hours allowed him not to have an excuse to put things off. Belmont also referred him to the best specialist when he needed them. The only thing he wishes for is to …
Made the mistake of calling for a new patient appointment giving the receptionist my information INCLUDING medications and hoping they would accept me…however then I read the reviews (should have done that first) called back to withdraw …
I’ve been going to this doctor since I was a child, and I thoroughly like Dr. Golding. My major complaint with this office is that it’s like they think you can plan your sickness and make an appointment in advance. People randomly get sick, …
Any time a refill is needed for a prescription .. they say you have to make an appointment. No matter the medicine blood pressure, anxiety etc. it doesn’t matter they want your money for another office visit. I could understand every few months. But every month really? This office is going to get someone killed.
Dr. Golding has gotten me off a few medications with a change in my diet. He always takes time to listen, and gives good healthy advise. He could have saved my life by discovering my severe sleep apnea. I now wear a CPAP mask and feel better than ever! The office staff stays busy so you have to be patient with them.
I missed my first appointment bc of work. She said I was no longer to visit that office ever again. They refuse to accept me as a new patient bc I missed one appointment. She told me I’m never allowed to become a patient of theirs. I’m glad …
They are the best!! I have been going here since 2004. I would not be alive if were not for this. team of doctors and nurses. I know up front could be better but you folks have no clue what these ladies go throughout in a day. Some deserves …
I would rather give good reviews but I have to put this out there. When a doctor is more worried about looking at their watch when they are in the room with you and saying ah ha every once in a while is a big red flag that its more about …
Been a patient here for 25 years & was told today that I can’t be seen because they aren’t taking new patients….🤔
I haven’t needed to be seen in the past 3 years so I now have to find a new …
Was told today after 30 years of being a client I was no longer a patient and could not be seen. Supposedly a new directive of yearly visits is required to be kept on as a client. However, I was not notified of this and because I have been …
Really disappointed in this office. I also believe that there is total disconnect with the front office staff and the physicians I have been seen in this office for many years. Arrived this morning to be worked in and was told because I had …
I do not like to leave bad reviews but this place is the absolute worst when it comes to communication and they obviously care nothing about their patients or they would not have done me like this today. …
What a joke. Very unprofessional. I can’t get my refills I NEED so been trying to get an appointment and I was caller # 5 in the Q, then 4, 3, 2, 1, and it rings and bam “you are caller # 5 in the Q. I go through the whole process for over an hour. I think I need a new Doctor. Maybe one who cares. Any suggestions?????
super friendly and helpful
every time i call they never answer or they dont call back
Has been my family doctor for many years.
Dr.Ben and his nurse is perfect and a good friend
This place has really gone down hill. Customer service is terrible. So incredibly disappointed.
Get you in and out doctors try to help you as efficiently as possible and wont stop till they find out what’s going on!
Called to schedule appointment but was hung up on. Receptionist very rude
One star is gracious. RUN, don’t walk, to another practice.
My doctor retired and I don’t like it there anymore. Not organized and phone is a nightmare
This is the worst dr’s office in Reidsville. If at all possible don’t go here.
Dr. Golding is the best! Friendly and shows concern for his patients.
worst service ever i need B.P. medication called at 10 am and could not get it filled at 7 pm on a renewal.
Rude staff. Refused to treat me for a respiratory illness after I checked in. Decided to move my family to another provider.
Always help me when needed. Samantha and Ben are great PA’s always pleased with results with office visit.
I love all the doctors and nurses. They are very professional and caring. I have been a patient for many years.
Directions to here took me through the church parking lot next door.
This place is the worst the doctors will cover and try to hide and wrong doing. I am filing a complaint but can’t make a complaint up there cause nobody will speak to me so going to attorney after medical board.
IF You have Medicaid they will not see you. Don’t waste ur phone call Only people with REAL insurance. Lol.
I had a appointment today, thought it was 3:30, the said it was at 3:15. They would not see me. After my wife waited for over 1 hr after her appointment. Not a happy camper. You have to give at least a 1 star, I would not give them any stars
When i first started there it was a fairly good practice however now its gone down hill in a hurry. The doctors are fleeing and you will only be seen by nurces. The office staff is terrible. They dont follow up with you on anything and get …
Great primary care doctor office. Very easy to contact during hours and after hours through the patient portal. Quick responses and very helpful staff and doctors.
Attempted a walk in, was turned away because we weren’t patents. Requested to be a patient, had to wait a few days, then had an appointment. With insurance that covers all but 15 dollars we were again turned away because we couldn’t afford …
Receptionists are RUDE!!Called to ask a simple question & the lady was rude & hateful. She refused to let me talk to a nurse. I don’t know who does the hiring but, if you are NOT friendly you should not be hired at a dr. office.
Only took my kids here since my whole family has been going here for years, plus was easier for check-ups since it was close. Boy, was that a mistake!!! Worst place to take your child if they are sick. Couldn’t make an appointment for him …
You people are crazy, and clearly have never worked at a doctors office. If you think you can walk in any doctors office without being a patient and be seen your wrong. Doctors only have a certain amount of time in a day so if they fit in …
I usually do not do reviews, however this is needed. I have witness family and friends that deal with this practice. There customer service is terrible, not a caring atmosphere, delays for a referral, and there was a delay in treatment for …
They are not responsive to phone calls for assistance and do not handle referrals with the proper expediency. Have been a patient there for years and was turned away in a medical emergency and told to go to a clinic that they knew was …
I have been a patient with Belmont for many years. Dr. Robert McGough was my primary doctor. He retired and Belmont literally self destruct. I will be scheduled with another doctor and 3 months later when I show up. He has the day off. That …
I am having to put one star to post this. They don’t deserve one star. I have been calling them for an hour. They never answer the phone and you are always put in a que. Then you are put over to the voice mail and must leave a …
My husband has been taken care of many years at Belmont an there flexible hours allowed him not to have an excuse to put things off. Belmont also referred him to the best specialist when he needed them. The only thing he wishes for is to …
Made the mistake of calling for a new patient appointment giving the receptionist my information INCLUDING medications and hoping they would accept me…however then I read the reviews (should have done that first) called back to withdraw …
I’ve been going to this doctor since I was a child, and I thoroughly like Dr. Golding. My major complaint with this office is that it’s like they think you can plan your sickness and make an appointment in advance. People randomly get sick, …
Any time a refill is needed for a prescription .. they say you have to make an appointment. No matter the medicine blood pressure, anxiety etc. it doesn’t matter they want your money for another office visit. I could understand every few months. But every month really? This office is going to get someone killed.
Dr. Golding has gotten me off a few medications with a change in my diet. He always takes time to listen, and gives good healthy advise. He could have saved my life by discovering my severe sleep apnea. I now wear a CPAP mask and feel better than ever! The office staff stays busy so you have to be patient with them.
I missed my first appointment bc of work. She said I was no longer to visit that office ever again. They refuse to accept me as a new patient bc I missed one appointment. She told me I’m never allowed to become a patient of theirs. I’m glad …
They are the best!! I have been going here since 2004. I would not be alive if were not for this. team of doctors and nurses. I know up front could be better but you folks have no clue what these ladies go throughout in a day. Some deserves …
I would rather give good reviews but I have to put this out there. When a doctor is more worried about looking at their watch when they are in the room with you and saying ah ha every once in a while is a big red flag that its more about …
Been a patient here for 25 years & was told today that I can’t be seen because they aren’t taking new patients….🤔
I haven’t needed to be seen in the past 3 years so I now have to find a new …
Was told today after 30 years of being a client I was no longer a patient and could not be seen. Supposedly a new directive of yearly visits is required to be kept on as a client. However, I was not notified of this and because I have been …
Really disappointed in this office. I also believe that there is total disconnect with the front office staff and the physicians I have been seen in this office for many years. Arrived this morning to be worked in and was told because I had …
I do not like to leave bad reviews but this place is the absolute worst when it comes to communication and they obviously care nothing about their patients or they would not have done me like this today. …