Benco Electric Cooperative

Electricity supplier, BENCO Electric Cooperative

Blue Earth-Nicollet Cooperative Electric Association was founded in 1936. In 1998, Frost-BENCO-Wells Electric became a Touchstone Energy partner and began doing business as BENCO Electric.

Benco Electric Cooperative Contact Details

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Benco Electric Cooperative Reviews ( 30 )

  1. I called in to make a payment, and the employee who answered (I beleive she said her name was Paulene) was very rude and unhelpful. I try to give this company my money but instead I actually get insulted by their employee and nothing got done. Terrible experience, kind of ruined my day…

  2. Really wish I could give 0 stars. Power outages take a very long time to fix, and this company has a complete monopoly over prices in the area. It’s criminal

  3. They have chosen to shut off power to hundreds if not 1000.s of customers of Benco for 5 hours tomorrow. During a pandemic when all businesses have their employees working from home. I’ll bet they r making a lot of friends in the mankato general area. Maybe par. Never heard or seen such a move. Best of luck

  4. After this last storm a couple days ago and power outage, I appreciate Benco even more than I did before. They’ve always been quick and responsive to outages and this last one was a BIG one! Thanks for all of your hard work. Too many take electricity for granted!

  5. Rude, unprofessional, and not willing to work with anyone!!! How can they still be in business!!!! Apparently they don’t care to help anyone who’s fallen on hard times. They shut electric off in the middle of winter….good thing we don’t …

  6. There customer service is really rude hung up on my 3 times and than refused to answer when I tried calling back. Shut my power off and saying we owe over 300 for the month of August it’s only the 15th. No way we have used that much …

  7. This company has poor service. My bills were outrageous and when I inquired about that being odd compared to other electric companies, they were rude and sent me a nasty email pretty much saying I’m stupid. I believe they charge much more than Xcel Energy and will never use BENCO again.

  8. This place has ridiculous prices and also disconnects without giving any disconnection notice. I was goibg to pay my bill online but come home to no electricity. I call and ask them why it was disconnected. Mind you its winter time here …

  9. If you have other options for a company… Ho with one of those. This company has a long history of NOT SENDING BILLS OR DISCONNECT NOTICES. then of course will just shut your power off without notice. Myself and several others have had …

  10. I have electric with this company, and gas with another. Not my choice, but the property managements. Pretty dumb if you ask me and I wonder if they had tried harder when building to have all services come from one. Regardless, my electric …

  11. Never in my entire bill paying life have I ever had to pay so much for my electric bill. There have been no changes in how much energy we consume, if anything we use less, the only thing that changed was the company we were forced to go …

  12. Higher prices than other providers. I had an awful experience while on vacation overseas a couple of years ago where I was accused of rewiring
    my own meter. I am an elderly widow with no knowledge on how to do anything like …

  13. They are one of the most expensive providers of electricity, but have the monopoly in our area so no incentive to be fair in pricing or professional when you call. We are in an outage right now, and as usual I think they take their phones …

  14. Horrible company. I live in a mobilehome just me and my hubby. I’m in a wheelchair and I only get 3 baths a week the cleaning person does dish’s 1 every 2 weeks cause we don’t cook so not much dish’s. Laundry 1 load per week and they charge …

  15. They have been overchaging us for nearly a year and we have done everything in our power to remedy the situation. We unplug everything, don’t use the dishwasher, and two of us only spend a few days of the week at the apartment. We are full …

  16. OMG these people are criminals! I turned off my electric radiator heating which cost me 150+ a month through these people, and so now my electric use is pretty much none, and some how I am still way up from my last year in May. There is …

  17. Does their best to serve the customer. Usually knows the power is out before you do. Knowledgeable about concerns that I’ve had and do their best to help. Can’t help but laugh at all the one star reviews as I’ve had high rate n terrible …

  18. The CTV is a joke!!! I quit paying the monthly fee because it hits 55 degrees and every TV channel is gone for the entire summer, until about the end of September. It’s such a joke. Ever since they went digital with this, it never works. …

  19. Benco is a joke. They are happy to charge you an arm an a leg. But as soon as you need a tree removed from over a power line, touching and all, they basically say “oh well not our problem”.
    Be weary when going through benco.

  20. Called at 4 15 on a Friday. Just finished closing. Got “after hours” call center. The gal told me if I was selling home they would disconnect service and if new owner had not setup service they would have no electric .. she then asked if we …

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