Since 1950, the friendly and compassionate team at Benjamin Optical has served the men and women of greater New York City with exemplary optometric care and eyewear. After initially opening in Harlem, New York, Benjamin Optical expanded to other, modern, full-service offices in New York’s Staten Island, Brooklyn, and Inwood neighborhoods, developing strong ties to the local communities in each area. Benjamin Optical offers affordable soft and hard contact lenses, as well as a variety of designer sunglasses and frames, including top brands like Versace®, Dior®, Tom Ford®, Gucci®, Ray-Ban®, and many more. No matter your budget, Benjamin Optical offers an enviable selection of fashionable frames. The practice handles a vast array of eye health issues. Areas of specialty include dry-eye, infections, glaucoma, visual field testing, and corneal disorders. The expertly trained team also treats conditions arising from diabetes and high blood pressure.
| Friday | 9AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 7PM |
| Tuesday | 9AM to 7PM |
| Wednesday | 9AM to 7PM |
| Thursday | 9AM to 7PM |
248 W 116th St, New York, NY 10026
I like how the team worked together as a family to help customers and the where very warm in welcoming clients. I can’t wait for them to call me for my glasses. Thanks Benjamin Optical
I had a very wonderful experience there today
They helped me rush an order for my son who really needed a pair of glasses after an incident at school. It was really a great experience.
I have been going there for years, they are Great 👍🏾 👍🏾👍🏾👍🏾 …
I am so thankful for the customer service provided by Ms. Shameka and Ms. Roselie at the reception desk. They were very professional and very efficient.
Very nice!
Simply the worst.
Great service.
Wonderful fast service
good
Change password word for fast…
Virginia is simply the best!
Rude people, dismissive and don’t help you when you need it
Kind, gentle, expert help. Down to earth.
😁 …
Great Vibe, Great Knowledge of products
Need to train stuff on customers sensitity that don’t have a clue to what that is.
Thank you to Evie for catering to my every need.
Best place to shop! Great customer service!
Exceptional service always !
Amazing service and great prices. Very recommend.
They were very nice and helpful and clean and concerned
This spot came through for me. Good staff + Cool Doctor.
Soiana and Kristina are a pleasure to work with!
Long wait times
The best eye glass place ever.
Great doctor
Very professional very courteous to customers will definitely will be coming back
A most cordial and professional place of business where clients are respected and welcomed.
Some wait, but the staff was friendly.
great attitude customer service
Great price, beautiful store, and extremely nice customer service…
Hello my visit went well. Will call when glasses are ready. Thank you.
IMANI AND NEYDA WAS VERY KNOWLEDGEABLE AND HELPFUL.
I WOULD ABSOLUTELY RECOMMEND THIS LOCATION.
Representative was very helpful
I been a a patient at your store for many years,the young lady behind the counter was not helpful at all will be my last time dealing with y’all thank you
They are very kind and sweet and help you
amazing service, staff were so polite and patient and great quality
Good and nice .I will come back next year. I’m was there today and i was satisfied
Great service. Great atmosphere. Great selection. It’s a pleasure doing business.
I been going to Benjamin since I was 10 now iam 50.excellent service
Very clean very helpful very professional!
I had a 12:10 appointment and the doctor called me in at 12:11. I was shocked! Thanks Evie for the laughs!!
85-100 bucks for a 2 minute eye exam. and they don’t tell you, you can’t get more contacts until you get another exam after a year. scam
Very efficient from the check in process to eyes test to measurement of classes every employee I came in contact with was professional and courteous highly recommended
Good, attentive service at the desk. Good service with the doctor.
Friendly, nice and I will go back again if my eye sight starts to bother me
Love my glasses! They were so helpful and encouraging in getting the glasses that fits my style! I’ll be back for my sunglasses soon!
put on hold for two days. .
get the run away.
no one on same page …
The 3 interactions I had that day , was courteous & friendly.
Excellent experience, really took the time with me and I didn’t feel rushed at all, pricing was magnificent as well…would recommend highly
Very professional &clean .Workers friendly and helpful. They need just a little more glasses collections.
They over charge you for glasses and make you wait over a week to get glasses no matter how much you need glasses and pay cash. I wish I would have went else where ,so pissed
Love it been going here for years always so pleasant and professional!
Everyone is so professional and sweet and helpful the dr explained everything well I love this place
I’ve been going to Dr Benjamin for decades and the service has remained the same high quality attention to detail that I have become accustomed to over the years
Great help and gave me great glasses
They are very polite and professional Evie is one the best ppl to ask for help
Very professional staff, extremely helpful and have all the answers to your questions. Accomodating and cater to your every need. Definitely will continue to do business with this company.
Professional and fast service. I had a beautiful a very kind woman who was willing to work with my time schedule definitely will be back to see her again.
Terrible customer service, and a staff that preys on, manipulates, and over-charges patients. Highly recommend staying away from this store.
Good place to come when you glasses!
I broke both my glasses and my spare one. I went to Benjamin Optical and got a great deal on a pair of glasses. It was quick, easy, and accessible.
This is one of the most unprofessional places I’ve been in a very long time,all the worker’s need to take a customer service course, unprofessional in every way ,These new worker’s are nothing like the previous one’s from years ago.i will never go back.
LOVE LOVE LOVE THE LADIES HERE
VERY HELPFUL…. GREATTTTTTT EXPERIENCE
DR MADE ME VERY COMFORTABLE …
This was my first visit ever to an eye doctor outside of the Army. It was a great experience. The sales staff and the doctor explained everything and the service was efficient, fast and professional.
Very good service, good eye doctor, good staff that helps out with glasses, & particularly the woman that sits behind the desk when you walk in, she’s very welcoming & accomadating, clean space. I will be back in the future!
The optomitrist was very patient with me and the intake staff were nice too..they moved very quickly and I had a great selection of glasses to choose from..I would reccomend this place to family and friends also they take most insurances
Update: Owner did refund me after a few months for the contacts after we had a dispute. I’m glad to finally be offered a resolution to my problem. I’ll point out the strictly enforced no-refund policy at this store.
Great place to have your eyes examined, the Doctor was great, patient, took time to explain everything and was courteous,the Doctor took the time to ask me what I wanted and made recommendations that were thoughtful. Front Desk ladies were very helpful.
Great everyone one. Took their time to make sure i felt comfortable with the prices,the picking of the glasses to the doctor.
I would recommend people.
If Mr. Benjamin’s–the original owners of Benjamin’s Optical–parents and other family members that once, worked at the business during the time it was at the 125th Street location, and are, alas, no longer among the living,: are spinning …
I had the most enjoyable experience getting my new glasses. The staff was completely attentive to all my needs. I will definitely be shopping there in the future.
The staff is rude. I was asking the lady a question about my frame and she was ignoring me the entire time until my dad yelled. The doctor himself is very polite. He tells you what to expect from each test. And he tells you what to do.
Excellent customer service with friendly staff!
My 9 year old had an eye exam here, she could not see out of the glasses they prescribed her. I tried to get her another exam and They wanted to charge me and didn’t even try to use the insurance. The service was horrible!!!! I took my …
Great service. Evie is the best!!
Warning! Do not bring your business. Benjamin Optical will refuse to give you a copy of your prescription. Why should you care? Well based on the other comments Benjamin Optical takes advantage of consumers not knowing their rights. You …
Few years ago, I had my progressive lenses including all fancy features done at this store.
Today I learnt that I was scammed. Instead of the brand names listed on my …
Best optical in Harlem, glasses always get done in a week or less. Staff is friendly and profession, very clean environment , wide selection of frames. I’ve been coming here for years ! Never disappointed
Love this place and the girls especially Evie and Nayda . Evie with heartfealt intentions and Nayda with her eagerness to make sure I can see again . Wouldnt change my optical home for nothing. Yall the best. Happy Holidays from Lady Glenn. Please stay safe all.
Very professional, friendly staff, excellent optomistrists, particularly Dr. Steiminger, red carpet service from beginning to end. I have aleady recommended to all my neighbors and friends! Dr. Benjamin has been in the Harlem community a long time and im glad he is still here.
They may be a lil busy sometimes but they all have lovely personalities and are amazing for the work they do ! 🙂
Came in and the staff was a pleasure to deal with. They had a great selection of frames and walked away getting a new Gucci frame. Love the new look of store. Will definitely be back again.
Giving them one star is too many, I have been a customer With them for over forty years. Purchased a pair of glasses with a year warranty and no less then five months the handle broke off. Brought them back was told that if they couldn’t …
Courteous staff and decent selection of glasses.
Have generally had good experiences here. Friendly, convenient, have never been left waiting forever. Just a warning, if you’re trying to book an appointment through Zocdoc…it’ll probably get lost or mis-scheduled, so maybe just call instead.
I came in and was assisted immediately by Evie. She was patient with me and helped me pick out the perfect lenses. Best service I’ve ever had!!
Do not come here. I scheduled an appointment with Dr. Frank Steiminger through their website on 11/29/2018 for 12/7/18 at 2:30 pm. I came in at 2pm for my appointment today. I was told I did not have an appointment. I showed her the …
I was referred to Benjamin Optical through my family members and I now know why they frequently order from here. Friendly, warm staff. Great customer service. Eveie is exceptional! Highly recommended.
Me and my family have been with Benjamin Optical since I was a child in the early 90’s and to this day the service is exceptional and the people are always helpful and succinct. I appreciate them keeping their business in Harlem. Thank you Benjamin for serving our community for what feels like forever!
the place is nice and clean, staff very attentive but i don’t like the fact that they have these benches close to the windows where you must filling the forms up and anyone can be outside reading or taking pictures of your info. …
Terrible products and terrible customer service. Paid over 400 bucks for a pair of glasses-not including the price i paid for the insurance and didnt have them for a good two months before they broke. Have been waiting for a month to get …
I have been going to Benjamin Optical for over 20 years.
I bring my children now also.
The service and caring is absolutely amazing. …
I was very disappointed. I regret going to this business. They do not honor their customers with security and safety. I had my $500 eyeglasses stolen while selecting my new glasses. I was in shock. I filed a police report. The company took …
Just visited Benjamin Optical for the first time. Scheduling an appointment was a breeze, as their hours are numerous compared to other offices. Dr. Steiminger was pleasant and professional . The staff was very friendly and informative. …
My eye exam was the best experience ever. The female staff member should be grateful they have employment for they are TERRIBLE AGENTS FOR CUSTOMER SERVICE
Everyone there is so friendly and open. An oasis of customer service. And I love my new glasses!
The young lady in Benjamin Optical by the name of Evie charged me for tint on my glasses, knowing that my insurance covered it. I asked her three times , she proceeded and told me my insurance didn’t pay for tint. I called my insurance and …
Do not visit this store. Waited for an hour in the waiting room for the doctor (even with an appointment) and then another to order glasses. I got terrible service all the way around. I ordered contact lenses and they never called me when …
I love this place. They were attentive and kind, very true to the community. Felt like aunties were helping me pick out frames.
Very Nice Environment. Friendly Staff And I Waited A Total Of Fifty Seconds To Pick Up My Prescription Glasses. Nice Job!!!
Had my eyes examined and picked out glasses over a 6 weeks ago. After about two weeks I called to inquire about pickup. Was told that Davis Vision didn’t add anti glare and they had to send back. I have never had to wait this long for a …
I’ve been coming to this place since i was 5 yrs old wearing glasses to still coming all the staff here are amazing but I gotta give credit where it’s due thank you so much Veronica for helping me pick those special frames
Excellent service. I came in and was assisted by Evie. She was accommodating and helped me pick out the perfect frame and lens for my new pair of glasses.
Excellent care and service from very helpful staff.
I had another great experience. I have nothing nice to say starting from the receptionist to the eye doctor to the person that helped me pick out glasses.
I called to inquire about getting fitted for contacts. I was given an appointment the same dsy.The staff is courteous and professional. Evie took my call and heard how panicked I was and aswered my questions. She was very helpful . …
The customer service at Benjamin optical was fantastic. One of the young lady that works At the front desk stayed on the phone for an hour patiently waiting to get in contact with my insurance provider. Before Benjamin optical, I went to …
I have been a client since i was a few months old. They are still great 40 years later. New location different people but same great service.
Update: the customer service is atrocious. The African American women working there now are GHETTO AND UNPROFESSIONAL. I have been receiving services from Benjamin optical since it was a hole in the wall on 125th street. The woman Margaret …
It has been over 15 years since i had last worn contacts, and unfortunately, i work pretty far. The Tech who helped me with familiarizing myself with the contacts was super nice and extremely knowledgeable. The contacts were in and out in …
In and out for DMV vision test within 30 minutes. There was a fee of $30 for the test but this covers delivery of the results to the DMV without any involvement from you. Money well spent.
I was making a appointment for my son and myself when I tell you I have the most amazing experience with miss Margaret and miss tiana they help me be seen today and made my day I was over due for a eye exam and they went Beyond they job to …
I have been coming here for years, and never left a review. It’s finally that time. Everyone is so sweet, the people at the desk are very helpful, the doctor remembered me even though I haven’t seen him in almost a year. There was even a …
Staff was friendly kind and patient what a wonderful group
My experience was great and evie was phenomenal with her service. she gave me a great deal. Her energy was positive from beginning to end. I have been coming here for years but and it was ok, but not like today today was different. If I have to rate evie 1-10 I would give 11.
I have been going here since 2014. I was born and lived in Harlem to the age of 10. Benjamin Optical is a Harlem staple. The doctor is very professional thorough and personable
Went in for new glasses. Front desk folks were great! Super sweet and polite and weren’t trying to force me to buy things I didn’t ask for. The salesgirl helping me took the time to pick out frames for me, and one by one decide if it were …
This place is so frustrating. I spoke with a representative who told me they had an opening same day due to a number of cancelations. Came in at that time and waited almost an hour to start my appointment. …
The office is very clean and has safely procedures in place. The staff was friendly and knowledgeable in eye wear. The doctor was very nice and very professional. I highly recommend this practice.
I love this place. Evie was and has always been such an amazing person. The service she administered was beyond awesome. She is the perfect example of customer service. The receptionist are awesome too. I’ve been going here for years.
I had a great experience here. The staff was very polite and personable. The doctor was kind and efficient. He told me what to expect from each test and made me feel comfortable. This is the first new doctor I have seen since the one I has growing up, and he quieted every nerve I had. I will return here from now on.
Virginia and Margaret, two terrific employees at the Benjamin Optical on 248 W 116th Street, New York, New York, 10026, were simply amazing when my son and I went to get our eyes examined and purchase new glasses. Not only were they prompt …
I love it color glasses so beautiful and people as me feedback is everything okay thank you
The young lady named Margaret, went above and beyond to help resolve my issue…..by allowing me to talk to the manager. Penny, took the time to listen to his employee and came out to speak to me. I have been a customer at this …
I’ve going to Benjamin Optical for over 25 years, always a good experience
Excellent customer service, and now that I got my new glasses and prescription I feel like my eye sight is better than ever. Highly recommend to friends and family.
Refused to give me an exam and went to another eye doctor where I found out that I had a condition in my eye. Very Dangerous
It was a pleasurable time there. Virginia new her stuff and took real good care of me. I left there knowing I had a good pair of glasses to look forward too.
I was satisfied with the service at Benjamin Optical. I was treated with respect and the staff demonstrated professionalism and courtesy.
I have been a patient with Benjamin Optical for over 15 years. I’ve purchased numerous high-end eyeglasses over the years that were of excellent quality. Hence the reason why I’m a return customer. This year July 2021, I purchased a new …
Our 17 year old son has been a customer since he was 6 years old. The quality of service and personalized care provided by the attentive, and patient staff is unequaled. It’s a pleasure to be treated like a valued customer instead of just another number.
I’ve been going to Benjamin Optical for nearly 7 years and find this to be a great place. The customer service is always friendly and professional. The optometrist top notch as well. Two thumbs up all around.
Amazing fast service, went in for vision test needed to renew license and the staff was quick and friendly.
I went in for an eye exam + contacts and the process took a few weeks, which was fine. The day that I went in to get fitted for my contacts, one of the employees ripped one of them with her nail after she told me she hadn’t despite my eye …
After an almost three year absence, It was a pleasure to return for my eye exams and to place an order for my doctor recommended progressives. I found the staff professional, personable, and polite.
I always enjoy my experience at Benjamin Optical. The staff is always nice. Dr Frank Steiminger is amazingly kind and patient with his clients, very respectful. Every time I have an appointment everything goes smoothly. I get in get my eyes checked look at glasses frames and I’m usually out of the office 15-20 minutes.
My appointment was at 9:40AM, I didn’t have to wait. Everyone was
so nice and patient.
This is my second time at the harlem ( New York)(office. I give 2 stars for the professional work of the doctor, but the reception service is very very bad I would even say aggressive, and I’m not sure to return there
The manager Margret is absolutely awesome, I called in tears about the wrong frames that made me look like Jimney Criket I went in and she made everything alright I absolutely love her
The place is ok. Dr. Steiminger is very nice and friendly. They have a pretty good selection of frames to choose from with different price levels. I find the employees to be a little loud for a business environment.
I had a great experience at the Benjamin Optical store in Harlem today. I was worried that I wouldn’t be able to get my broken frames fixed, but Benjamin was able to fit my old lenses into new frames at a very reasonable price – just a …
Hi, I’m Jahmal.
I would like to say that the Benjamin Optical in church avenue is a great optometry but what makes it better are the workers at the front especially Neyda. She …
I came here simply to get an updated contact prescription and chose this spot because it was close to home. I was pleased to get more than I anticipated. The service was fast, friendly, and above-and-beyond. I brought in some pairs of …
Staff was very patient. Evie was great! She helped me a great deal with my frame decision and financial matter. She was also very polite, pleasant and professional. I would definitely recommend friends and family.
Always a pleasant experience. I always feel like I’m getting an honest opinion/examination, and not being forced into getting something I don’t need.
The staff person who assisted me with my frame selection was very helpful.
Frame selection could be more creative.
Oh boy what a story. So I’m a young brown skin masculine man. I know I know I get it. Society says we are not to be trusted and that we are criminals okay. So I walked in 8/10/22 at about 3pm to pick up some glasses for the 9yr old child of …
This place is complete chaos. The eye exam was fine. But then I went through an incredible round of confusing and erroneous discussions about what my health plan covered. These people could not give me a clear, courteous, coherent …
Wait was a bit longer than expected (~20
min) but the whole staff was kind, efficient, and helpful! The doctor especially was so helpful and patient with me.
Margaret was awesome and very helpful! I love both pair of the designer frames she helped me choose. I’m definitely a new and satisfied customer!!
I had the best exam! I was on time the staff greeted me wonderfully. Margaret assured me with me and also convinced to me to put my new prescription in glasses that day. I was going to buy some elsewhere but she kindly suggested a few …
The team at Benjamin Optical worked together to make my experience quick, easy and pleasurable. The eye exam, choosing frames, billing and picking up my new glasses were all completed seamlessly. All staff members were helpful and professional. I strongly recommend Benjamin Optical.