Berkshire Eye Center provides comprehensive eye care, from newborn evaluations to treatment of age related conditions such as macula degeneration. We offer routine eye exams and also specialize in the latest laser procedures and perform clear cornea no stitch cataract surgery using topical anesthesia no needle no eye patch in our state of the art Ambulatory Surgical Center. Our practice is unique in Berkshire County in offering glaucoma evaluations and a regularly scheduled retinal clinic staffed by fellowship-trained sub-specialists. Our Mission We are committed to delivering the very best in eye care. Our team of doctors, technicians, opticians, and support staff will work to treat our patients with dignity and respect provide dependable and courteous service communicate clearly and honestly protect patient confidentiality and earn our patients’ trust. Refractive Procedures Berkshire Eye Center offers Refractive procedures for nearsightedness, farsightedness, and astigmatism.
| Friday | 8AM to 5PM |
| Saturday | 8AM to 2PM |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
740 Williams Street, Pittsfield, MA 01201
I have seldom given this much business to anywhere who consistently provides as much horrible service as Berkshire Eye. Today I put my foot down and refused to order through them again. They wrote down the wrong prescription for a contact …
great experiance
Very professional and prompt.
quick appointment, excellent service and results
great care at BERKSHIRE EYE CENTER
Quick curtious and very easy to work with.
Great place for your eye exam
Very professional staff as well as knowledgable physicians
4 persons assist me for check my eyes ! Good
Had a very long wait to see the doctor this time. Not usual.
Amazing drs. but trying to get someone to answer the phone is a nightmare.
Poked in the eye with a laser. One of these guys made my eyes worse with bad prescriptions. Torn cornea.
Made time for me right away. But I cannot get a hold of them to go get my glasses !
Had a great experience with Robert Slade who was very professional and knowledgeable. Waiting for my new glasses.
Taken on time. Thorough exam.
Quickly able to order new lenses.
Satisfied as always. …
Excellent place, excellent and friendly staff. Doctors are awesome, and I didn’t have to ask for a prescription so I could order on line.
Arrived 20 minutes early with my appointment card to check in and was told that I was not in the system for that time. I was “squeezed in” and spent nearly 2 hours here for a possible 45 minute stay. Boohoo on the receptionist making the appointment ! !
Waited an hour for the appointment and still waiting to finish up unfortunately. I think the worse part is I overheard one of assistants say to someone this kind of waiting is normal. That’s concerning because management is not interested in fixing the issue. Drove an hour away for this appointment.
Cannot keep appointment times. Been here twice in last two weeks, 1 hour wait minimum both times. Pathetic “service” even for healthcare. Go elsewhere, worth the drive
Why give a 3D test to someone with an artificial eye? That adds insult to injury.
I was billed incorrectly so what should have been a free eye exam turned into a 170.00 bill, and the billing dept was RUDE. Let’s just say, I’m looking for a new eye doctor.
The staff is kind an knowledgeable eye exam went great got new glass worked great for about a month then everything started to get clouds around objects went back to see y the manager say I left them in high heat I say what I didn’t do such …
Very Good overall. Long wait times, but nice big waiting room that needs a lot more magazines and maybe some TV going. Free parking. Needs better selection of different colors, more modern frames.
I totally felt like a number the doctor spent 2 minutes the technician was thorough. But I don’t feel like he read anything she wrote and I will never go back
Had a good visit until I met Ms Frett/Flett. Her position is to fit people for glasses and get that going. She was very rude in her explanations to my questions with a sense of “you should know that….” After about three or four short …
On my last appt. I had to wait over 3 hours to spend 15 minutes with Dr Orlando who was in a rush to get to next patient (or leave)!! Today I mentioned it at reception desk and found the person I spoke with to be defensive and confrontational. I was not happy with the response.
I just left Berkshire Eye center and I wanted to tell everyone how helpful Robert Slade is! He is wonderful! Answered all my questions and when it came to picking out my frames he was a great help! If anyone is looking for someone to be …
They didn’t answer the phone for me only way to speak with someone was when they returned phone calls. Long wait times, and they no longer wanted me as a patient because I don’t have vision insurance anymore. When they returned my first …
Dr. Goodrich is not reliable nor should be seen by anyone! He gave me the run around about my prescription for over 6 months and made my vision WORST! If you have Dr. Goodrich or are supposed to see him, change doctors immediately! He is a …
Saw Dr. Diane Singer yesterday with a sudden, unexpected eye inflammation. Dr. Singer was totally professional, competent and friendly, working with me to prescribe a medication which local pharmacies stocked. The reception staff fit me into a busy day and could not have been nicer. It’s a great place, highly recommended.
My app’t was at 1:15 . I left that Pittsfield office at close to 3 pm. The majority of time was spent in the waiting room with eyes dilated. I have been a patient of Dr. E’s for many years and have grown accustomed to his manner(s) or lack …
The staff is always very professional and courteous. I only waited a few minutes before I was called for my appointment and was out of there within an hour. Dr. Orlando is wonderful always very thorough. Always a pleasant experience!!!!
I never post but I’m so annoyed with the service. I think they gave me a sample but then never told me that I needed that I had to return. Finally, I called when I had to order more. Then they said that they to order another pair. I think it’s just a scam for them to have me pay for expensive pair.
Had an appointment scheduled to get fitted for contacts with them for two weeks. I get there and it takes them (not exaggerating) 30 minutes to figure out if my insurance covers the visit. They can’t figure it out and give up in the end. I …
Waited five months for an emergency appointment for a young child. Received phone call day prior to confirm appointment for 8:20am, scheduled babysitter, arrived at 8:15am to be told our appointment was at 8, the doctor refused to see us …
Overbook patients is the norm so expect long wait times. Eye doctors get annoyed if you ask a question, so don’t ask any questions. Not too fond of bifocals, but that was is covered by insurance. Parking Lot is huge and no big potholes. Would have liked some free samples of eye drops.
My 25 year old son went here after an eye exam because he was referred for a second eye exam by our opthalmologist. His original Dr was concerned because he is only 25 and was getting a lot of “floaters” in his eyes, which is not really …
The receptionist was extremely rude. She had little patience, and intolerant.
Total Scam. Exceptionally high/marked up prices on glasses and contact lenses. Lack of transparency with billing; they waited until after eye exam to tell me that they did not accept my insurance. Lack of customer service skills. You are …
Why does a routine eye exam take 2 hours every time? This is my last visit here.
Needed exams for kids. Made appts in may. Couldn’t get in until November. Appt at 3…. Not called in for over an hour. Terrible service
I had my right cataract removed on 11/18/2021 and now after 63 yrs can see 20/30 on my worse eye . The surgery was absolutely painless. Today 11/19/2021 i can see so clear driving , yes driving a day later . Dr Ginsburg changed my life . …
The office staff were professional, as were the nurses. Kind, informative, efficient. Dr. Evenchik was unprofessional and dismissive. He ignored two questions I asked completely. I tried to ask again and he ignored them again. He talked …
I walked into the office and was waiting in line (there was nobody in front of me I was the only person in line) and the receptionist was just staring at me for like 2 minutes not saying a word. She did not wave or call me over, just stared …
This practice does not require it’s staff to be fully vaccinated against COVID-19. There is no excuse for this considering that they will be literally right in our faces. …
Sadly i have been to the The berkshire eye center for YEARS, they Monopolize on being one of the main centers to help people, really focuses on appearing as if they are busy but yet they take their time on every step the doctors at times …
I asked for an appointment to get antibiotic for a stye after using warm compresses for 2 weeks. Instead a condescending nurse told me to do compresses for five more days and then to call for an appointment. Outrageous. …
I recently had an incredibly positive experience with the Berkshire Eye Center team. The professional staff was kind, courteous, and responsive to my optical needs. The space was welcoming, safe, and clean and I am grateful to have found this location. Thank you.