They don’t value customers besides they tell you don’t have limit of trash so you could get them but at end it’s a lie they won’t tell you but they would show you with your trash they will dump it in your driveway or in your front yard please save yourself a headache 🤕 worts company ever!!!! …
I couldn’t be more disappointed. I’ve called numerous times and have spoken with managment (Bianca and Mary). I keep getting the run around that they will call me back and I haven’t been called back regarding my issues. What a lack of importance on this company’s behalf.
So impressed by crew above and beyond exceded my expectation’s .let me make it for all that negative review.anyways what llead to me ttaking time out to make my experience.numberr of trrashcans and weight have been cchanged to protect the …
Very disappointing. New service. They couldn’t get it right. Had to keep calling to get them to come back to pick up. When I tried to cancel, they wouldn’t refund payment! No one in charge will call back. Watched them shove my cans across the driveway so we couldn’t even park. Have to use your own cans.
Have used them for a year horrible customer service hung up on twice they missed my trash pick up one day even when trash was out and refused to pick up for another week even when it was their mistake horrible horrible service called to …
I put the trash out the day before pickup and they said there was no trash out in the morning when the driver came by. They refused to come back and said I had to wait the whole week for them to come back.
Customer Service is RUDE and does not return calls. When they don’t want to deal with you they hang up on you all I wanted was my trash picked up. I paid for that service. Didn’t pick up Monday now it’s Friday.
We’ve had BCD for 12 years and have had very good service. The disposal crews have always done their jobs, stacking cans properly, lids closed away from street or sidewalk. I highly recommend them.
They missed my pickup and continued to ask if my trash was out by 6am, in which it was placed out the night prior. After “scheduling” a pickup later this week and missing it, they proceeded to accuse me of not having it on the curb while it …
Don’t currently have them but called for information on using their service and y’all didn’t want to give me info and talked really fast and really sounded like she didn’t want a new customer. It’s cool I’ll find someone else
Have used this company for years and am always happy with their service. They never put our recycling in the trash even if we put it out on the wrong week. Recently moved to a different neighborhood and still receiving great service
I’ve never understood how a company that cares so little about the consumer can stay in business?? We as a country have standards. One of those standards are the paid holidays. If a company decides not to give their employees a holiday off …
We have used BC Services for several years. They are affordable, prompt and reliable. I have never been charged extra when I have had extra bags from yard work. I highly recommend them. I have never had bad experiences others are stating. I am very happy with their service. Thank you!
Leaving another review… I canceled BCD service and they have continue to bill me and charge late fees for 3 additional months past the time my bins were picked up from them. Again, called, put on hold to “verify account” – THERE IS NO …
I will just say that Felicia lied about an increase in my bill, and when I was trying to ask questions, she became combative and said, “How can I make it make sense?” We have struggled keeping up with the pandemic, and I thought I had us …
This might be the most inept company I have ever dealt with. We ordered recycling and trash service from them about 7 weeks ago. Recycling is scheduled for every other week and they have not picked up on the scheduled day a single time. I …
I have been using them for about 6 months. I have had no issues with pick ups, I could set my watch to when the driver will show up. Online payments are made easy and they are a great value. In the last ten years I have had issues with most of the major carriers in the city, BCD has been the best I have used.
I called last week because my trash was not picked up the week before. I was promised they would be here to get it last week. I still have a full trash can. Called again and the customer service agent didn’t want to help me. …
We got switched over from Ramos Waste when Ramos went out of business. TERRIBLE customer service, TERRIBLE response time…if there is a response at all, TERRIBLE problem solving. The drivers seem nice and prompt but that is where the value …
BCD went from 5 star to 0 stars
Sold off my service address. Did not notify me and when I called them after trash was not picked up the lady basically told me to call another business to get information. Would not inform me of what will happen to their trash bins and was very unhelpful…
Used BCD for weekly trash removal, they did some major damage to our property and stated they would reimburse us which never happened. After several times of other property misuse we cancelled the service. They picked up the container in …
Had great experience with them until last week when they skipped us for some reason. Our pick up day is Friday, had to wait until Tuesday to call with the Monday Holliday. They said a truck will come out to pick up on Tuesday….nothing …
Hey my beef is with the the office personnel. They have low customer service skills skills. It’s convenient for them to say they can’t hear you. Tell you things that are not truthful
BCD hung up on me 3 times the previous week and promised me a call back which never happened after complaining that my trash was never picked up. I was skipped 3 out of 4 times this month with proof on my front door camera that bins were …
We decided to go for a bigger dumpster for our house the county. The girl answering the phone when I wanted to up the service directed someone else to help me. After 3 weeks of being billed and no new dumpster I called to find out. She …
They have horrible customer service and no matter how many voicemails you leave they do not call you back. The girls in the office are very snobby and rude and will not take off a late fee even though they will not call you back so you can …
Trash service does not show up till 1 PM on a usual day. They showed up today at 6:55 in the morning and said I didn’t have my trash out in time for pick up. Poor customer service as well. I stayed on hold for 20 minutes.
I was transferred to this service by Ramos trash service, my trash was not picked up on 3 different occasions. I called left voicemails and messages never got a call back. I finally reached a billing manager by the name of Mary. No …
KNOW WHAT YOU ARE GETTING INTO! Before you consider using their services, know that their customer service is a joke and will actively ignore your calls for any kind of service. When I did get a call through, the representative I talked to …
This company is unbelievable these drivers pick up when and what ever they want they actually dig through our household trash to pick and choose what the want to dispose of and don’t have two trash cans full lime around Christmas time …
We’ve had them for more than 4 years and they were great. Now they’ve missed my recycle and garbage 3 weeks in a row (bill was paid and trash was out the night before) I’ve called, been hung up on, left messages with no response, and talked …
After 12 years of having BCD they would rather not have a customer then work with me. My bank had an issue sending out payment they were very unapologetic and didn’t care. If I’m honest service has been absolutely horrific through the …
Didn’t pick up my recycling and is still charging me for it. It took them 3 months to get me a garbage can after I moved into my new house. I called on this issue and get nothing but the run around. Very rude customer service
If I could rate zero stars I would. This trash man who I’ve had problems with and reported for leaving our trash cans in the street or on there side just threw away 3 of my trash cans and compacted in the dumpster truck that I’ve used for 6 …
I’m fairly new to the area, having only set up my trash and recycle services with B.C.D in April 2022. They make you sign up for a 2 year conntract and prepay for 2 months. Unfortunately this is the second time pickup for trash and/or …
BCD is a joke! My two week old recycling is sitting on my curb. Apparently this week is an A week and not our recycling week except last week was our recycling week but our recycling was not picked. …
I don’t understand all the negative reviews. I had BCD for many years at my home in Brighton. Last September when we moved to Westminster I stuck with them, even had both residences at the same time while I got the Brighton house ready for …
This is a TRASH company, and not because they collect trash. We signed up with them in Mid-March, they said they would have a driver come out the next day as that was the route day. Our trash wasn’t picked up. Not off to a great start but I …
Last week my husband watched the trash man throw our trash can lid away. He went out there to tell the guys that they had thrown the lid away. He had told one of the guys about it. The guy called my husband a liar. My husband told him I’m …
Got a new card called to update payment before auto authorization date and was told it was taken care of. Couple weeks go by and was told it wasn’t taken care of by same person who said they handled it in the first place. Was charged for an additional service fee. Helloooo?
If you need a trash company. Don’t go to them. They will charge you for non service. There were times where their person wouldn’t make it to get my trash and they would always state that I didn’t have it out but yet we always got it out …
Trashman hit my mailbox damaging it. Called Best Cleaner Disposal to replace the damage and never got a call back had to call days later only for them to say that they didn’t see any damage and will not pay for the damages caused by the …
I am forced to call about my trash not getting picked up at least every other month. This morning I called and told them my trash wasn’t picked up. I was told the truck hadn’t been there yet. I said I don’t believe that, my neighbors who …
This was such bad customer service. I had family coming in for the holidays. I forgot to put my trash cans out. Which yes that was my fault. BUT they were only one house away from me I asked if they could wait 1 min. and I would grab my own …
Completely unprofessional company. They pushed our subscription onto a different company (Crush) without informing us and gave that company our billing information without our consent. I called to find out why they did not contact us and …
Unfortunately I’ve had multiple problems with this company. I tried to stick with them. I called in and reported problems. I was told that I would be called back, nobody ever followed up with me. My garbage man is rude and they put the cans …
Best Cleaner Disposal, Inc. was supposed to pick this up yesterday. It’s my recycling. It’s been sitting out since Wedneaday afternoon. I was promised by a customer service agent this morning that it would be picked up today. She wouldn’t …
You applied to this position to literally pick up trash and place into a truck.
You get paid to throw trash.
My HOA is using their services and they recently provided dumpsters, (which are …
Broke trash can lid off my can throw it
Poor quality service I wouldn’t recommend this trash service
Need to cancel my service but noone knows how to answer a phone at there office
I had to go with the City of Arvada. I will miss their service. Very punctual and very cool about tree limbs and yard waste.
They don’t value customers besides they tell you don’t have limit of trash so you could get them but at end it’s a lie they won’t tell you but they would show you with your trash they will dump it in your driveway or in your front yard please save yourself a headache 🤕 worts company ever!!!! …
Just orderd service. Jessie was great! Polite, professional and very helpful. I’m always impressed whenever I encounter great customer service.
Good company! Great rates!
I couldn’t be more disappointed. I’ve called numerous times and have spoken with managment (Bianca and Mary). I keep getting the run around that they will call me back and I haven’t been called back regarding my issues. What a lack of importance on this company’s behalf.
So impressed by crew above and beyond exceded my expectation’s .let me make it for all that negative review.anyways what llead to me ttaking time out to make my experience.numberr of trrashcans and weight have been cchanged to protect the …
Very disappointing. New service. They couldn’t get it right. Had to keep calling to get them to come back to pick up. When I tried to cancel, they wouldn’t refund payment! No one in charge will call back. Watched them shove my cans across the driveway so we couldn’t even park. Have to use your own cans.
Have used them for a year horrible customer service hung up on twice they missed my trash pick up one day even when trash was out and refused to pick up for another week even when it was their mistake horrible horrible service called to …
I put the trash out the day before pickup and they said there was no trash out in the morning when the driver came by. They refused to come back and said I had to wait the whole week for them to come back.
Customer Service is RUDE and does not return calls. When they don’t want to deal with you they hang up on you all I wanted was my trash picked up. I paid for that service. Didn’t pick up Monday now it’s Friday.
We’ve had BCD for 12 years and have had very good service. The disposal crews have always done their jobs, stacking cans properly, lids closed away from street or sidewalk. I highly recommend them.
They missed my pickup and continued to ask if my trash was out by 6am, in which it was placed out the night prior. After “scheduling” a pickup later this week and missing it, they proceeded to accuse me of not having it on the curb while it …
3rd week in a row they have left trash in the can still. Never fully empty. Horrible service
Don’t currently have them but called for information on using their service and y’all didn’t want to give me info and talked really fast and really sounded like she didn’t want a new customer. It’s cool I’ll find someone else
The best thing that BCD has ever done for us is dump us on to Crush Disposal. Crush is the best company by far that we have ever used.
This is the 3rd trashcan they broke..it’s been 2 weeks since l got a new one and they broke it 2 days ago.
Have used this company for years and am always happy with their service. They never put our recycling in the trash even if we put it out on the wrong week. Recently moved to a different neighborhood and still receiving great service
I’ve never understood how a company that cares so little about the consumer can stay in business?? We as a country have standards. One of those standards are the paid holidays. If a company decides not to give their employees a holiday off …
We have used BC Services for several years. They are affordable, prompt and reliable. I have never been charged extra when I have had extra bags from yard work. I highly recommend them. I have never had bad experiences others are stating. I am very happy with their service. Thank you!
Leaving another review… I canceled BCD service and they have continue to bill me and charge late fees for 3 additional months past the time my bins were picked up from them. Again, called, put on hold to “verify account” – THERE IS NO …
I will just say that Felicia lied about an increase in my bill, and when I was trying to ask questions, she became combative and said, “How can I make it make sense?” We have struggled keeping up with the pandemic, and I thought I had us …
This might be the most inept company I have ever dealt with. We ordered recycling and trash service from them about 7 weeks ago. Recycling is scheduled for every other week and they have not picked up on the scheduled day a single time. I …
I have been using them for about 6 months. I have had no issues with pick ups, I could set my watch to when the driver will show up. Online payments are made easy and they are a great value. In the last ten years I have had issues with most of the major carriers in the city, BCD has been the best I have used.
I called last week because my trash was not picked up the week before. I was promised they would be here to get it last week. I still have a full trash can. Called again and the customer service agent didn’t want to help me. …
We got switched over from Ramos Waste when Ramos went out of business. TERRIBLE customer service, TERRIBLE response time…if there is a response at all, TERRIBLE problem solving. The drivers seem nice and prompt but that is where the value …
BCD went from 5 star to 0 stars
Sold off my service address. Did not notify me and when I called them after trash was not picked up the lady basically told me to call another business to get information. Would not inform me of what will happen to their trash bins and was very unhelpful…
Used BCD for weekly trash removal, they did some major damage to our property and stated they would reimburse us which never happened. After several times of other property misuse we cancelled the service. They picked up the container in …
Had great experience with them until last week when they skipped us for some reason. Our pick up day is Friday, had to wait until Tuesday to call with the Monday Holliday. They said a truck will come out to pick up on Tuesday….nothing …
Hey my beef is with the the office personnel. They have low customer service skills skills. It’s convenient for them to say they can’t hear you. Tell you things that are not truthful
BCD hung up on me 3 times the previous week and promised me a call back which never happened after complaining that my trash was never picked up. I was skipped 3 out of 4 times this month with proof on my front door camera that bins were …
We decided to go for a bigger dumpster for our house the county. The girl answering the phone when I wanted to up the service directed someone else to help me. After 3 weeks of being billed and no new dumpster I called to find out. She …
They have horrible customer service and no matter how many voicemails you leave they do not call you back. The girls in the office are very snobby and rude and will not take off a late fee even though they will not call you back so you can …
Trash service does not show up till 1 PM on a usual day. They showed up today at 6:55 in the morning and said I didn’t have my trash out in time for pick up. Poor customer service as well. I stayed on hold for 20 minutes.
I was transferred to this service by Ramos trash service, my trash was not picked up on 3 different occasions. I called left voicemails and messages never got a call back. I finally reached a billing manager by the name of Mary. No …
KNOW WHAT YOU ARE GETTING INTO! Before you consider using their services, know that their customer service is a joke and will actively ignore your calls for any kind of service. When I did get a call through, the representative I talked to …
This company is unbelievable these drivers pick up when and what ever they want they actually dig through our household trash to pick and choose what the want to dispose of and don’t have two trash cans full lime around Christmas time …
We’ve had them for more than 4 years and they were great. Now they’ve missed my recycle and garbage 3 weeks in a row (bill was paid and trash was out the night before) I’ve called, been hung up on, left messages with no response, and talked …
After 12 years of having BCD they would rather not have a customer then work with me. My bank had an issue sending out payment they were very unapologetic and didn’t care. If I’m honest service has been absolutely horrific through the …
Didn’t pick up my recycling and is still charging me for it. It took them 3 months to get me a garbage can after I moved into my new house. I called on this issue and get nothing but the run around. Very rude customer service
If I could rate zero stars I would. This trash man who I’ve had problems with and reported for leaving our trash cans in the street or on there side just threw away 3 of my trash cans and compacted in the dumpster truck that I’ve used for 6 …
I’m fairly new to the area, having only set up my trash and recycle services with B.C.D in April 2022. They make you sign up for a 2 year conntract and prepay for 2 months. Unfortunately this is the second time pickup for trash and/or …
BCD is a joke! My two week old recycling is sitting on my curb. Apparently this week is an A week and not our recycling week except last week was our recycling week but our recycling was not picked. …
Weekly trash pickup is as you’d expect. We did get skipped a time or two during our time with them but it was usually resolved within a day or so. …
I don’t understand all the negative reviews. I had BCD for many years at my home in Brighton. Last September when we moved to Westminster I stuck with them, even had both residences at the same time while I got the Brighton house ready for …
This is a TRASH company, and not because they collect trash. We signed up with them in Mid-March, they said they would have a driver come out the next day as that was the route day. Our trash wasn’t picked up. Not off to a great start but I …
Last week my husband watched the trash man throw our trash can lid away. He went out there to tell the guys that they had thrown the lid away. He had told one of the guys about it. The guy called my husband a liar. My husband told him I’m …
Got a new card called to update payment before auto authorization date and was told it was taken care of. Couple weeks go by and was told it wasn’t taken care of by same person who said they handled it in the first place. Was charged for an additional service fee. Helloooo?
If you need a trash company. Don’t go to them. They will charge you for non service. There were times where their person wouldn’t make it to get my trash and they would always state that I didn’t have it out but yet we always got it out …
Trashman hit my mailbox damaging it. Called Best Cleaner Disposal to replace the damage and never got a call back had to call days later only for them to say that they didn’t see any damage and will not pay for the damages caused by the …
I am forced to call about my trash not getting picked up at least every other month. This morning I called and told them my trash wasn’t picked up. I was told the truck hadn’t been there yet. I said I don’t believe that, my neighbors who …
This was such bad customer service. I had family coming in for the holidays. I forgot to put my trash cans out. Which yes that was my fault. BUT they were only one house away from me I asked if they could wait 1 min. and I would grab my own …
Completely unprofessional company. They pushed our subscription onto a different company (Crush) without informing us and gave that company our billing information without our consent. I called to find out why they did not contact us and …
Unfortunately I’ve had multiple problems with this company. I tried to stick with them. I called in and reported problems. I was told that I would be called back, nobody ever followed up with me. My garbage man is rude and they put the cans …
Best Cleaner Disposal, Inc. was supposed to pick this up yesterday. It’s my recycling. It’s been sitting out since Wedneaday afternoon. I was promised by a customer service agent this morning that it would be picked up today. She wouldn’t …
You applied to this position to literally pick up trash and place into a truck.
You get paid to throw trash.
My HOA is using their services and they recently provided dumpsters, (which are …