Best Value Services, LLC a Wichita, Ks based company provides Facility Management Support Services to government and commercial … See more
Read More| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
200 W Douglas Ave Ste 608, Wichita, KS 67202
(Translated by Google) It’s a bad service, we have 2 months that they don’t collect the garbage, they are paid every month to collect the garbage, someone comes calls them, someone is transferring you to another line, and so on, all the …
It’s been months since we switched to a different company. Please pick up your bins off my property.
Friendly staff
I work there
Unsatisfactory
Price is good but not dependable
Really great service prompt and very professional
Great trash company. Griendly people
great local company with friendly drivers
Great customer service, very friendly people!!!
Cardboard recycling works out well for us
Please add a website so we can pay on-line
I love supporting”The Little Guy” family owned businesses
Horrible customer service, missed pick UPS with no regard for the customer.
They are a great company with great services very prompt with their service!!
0/10 don’t recommend
Going on 2 weeks of no pick up.
The worst trash service in town. Do not recommend.
Great customer service. Friendly people that treat you like a real person.
Trash
Just started service for about 2 months now
And I have to say I’m happy with the service .I told my brother and he changed service’s also .for real thanks Best Value
Terrible trash service. Probably the worste in wichita. They never pick up on time. 2 or 3 days late.
About to start sueing the compny
The service is the worst!!! You may or may not get your trash picked up!
Four stars only because I wish they had a website for online payments. But over all never had an issue in the year and a half I have had service!
I was taken care of but the company doesn’t answer the phone. Saving money on a trash service costs a little time
Best Value Services, LLC will be closed Veterance Day. The Land of the Free becuse of the Brave. Thank you for your service.
This company is absolutely horrible.
Excuses after Excuses for why they dont pick up customer trash.
New driver, truck broke down, ect.
Very poor customer service
Don’t even have this company, so glad I looked at reviews. They deserve another 1 star even though I’m not a customer, just based off the actual customer reviews.
My trash hasn’t been picked up I called friday and they said they’d be out that day to pick up my trash still a no show I had to clean my yard toady because there was trash every where so frustrating
Always picked up on time. Never had any complaints. One of the better trash services out there.
Unreliable service. Pickup a scheduled for Monday, it’s Thursday and still hasn’t been picked up.
Had them for the first time and don’t recommend them at all I moved a month ago my trash cart is still at the old address while new tenants are living there now won’t be using this trash service agin!
You never really know when they are going to pick up your trash. The final straw was when the driver knowingly left trash and glass in front of my driveway.
I was previously employed and the service and service providers are the worst experience you’ll ever have I do not recommend I seen the insides of the business it’s unreliable reason of leaving is two paychecks in a row they wouldn’t give me my check on time to provide for my pregnant girlfriend was so disappointed
Have to call for them to come get the trash… switched services now they won’t come get the bin. Guess it’s fitting they are a trash company cause that’s what the costumer service and work ethic is……trash.
They are always missing our pick up days. Majority of the time I have to call and tell them they missed our pick up.
I have tried calling Yesterday and this morning, with no answer. So now my trash sits waiting at the curb to be picked up.
Tilo is the Best man you have. I normally pile extra stuff next to the dumpster and this magnificent man picks up everything each week. You need a lot more employees like him. Give this man a hug raise. He is The Absolute Best man ever. I am moving out of the area and I hope the new driver is near as good as Tilo. Thank you, Mary
I Had no problems on my previous address so I transferred it to my new address it has been a month I they have not picked up once, I called twice a week for 4 weeks and they give me the same Run around saying the will send over someone to …
They are a local Haysville company. They’ve always been on time and they’taken good care of me. They promised to not jack the price up like the other two big main stays do everytime (WC doubled the price on us gradually.)
Greater job Best Value Services.
Pricing is very competitive and they’ve been responsive to all my concerns. I much prefer working with a local business than the big trash haulers. Great company!!
They should take your money fast but then they take forever to get your trash container there I had to actually go and pick mine up. A real 2 bit establishment
I have never had any issue with this company! They are always friendly and do a great job. The only complaint I would have is that I can’t pay online, but that really is not a huge deal. Thank you!
This trash company does not pick up! I thought i was the only one who had this issue. I’m switching as of tomorrow and would NOT RECOMMEND THEM!
I wish I would’ve read the reviews before I hired them to get me trash. I had to call them
3 times and they still did not pick up my trash …
They may miss pickup on Friday, but they come out Saturday and pick it up. So I now consider Saturday my pickup day. They have always been friendly and helpful.
She was very polite and courteous and followed through on the pricing, she also offered help with getting them out to me without a dumpster before the dumpster could be delivered so I’m very happy with this company.
Been with this company for a couple years now and I am so tired of picking my trash up off the ground because they can’t pick it up on the days they say they are definitely going to have switch services I gave him as long as I could
I cancelled my service at the end of October because this company wasn’t picking up my trash. Then I receive a bill saying that I owe them… even though they didn’t pick up my trash! I called them to dispute this and they wouldn’t do anything about it. This company is a scam.
Best value isn’t a value or a good service. Our trash hasn’t been picked up on the right day for three months. The customer service is not receptive and doesn’t seem to care at all. I’m very disappointed all around with this Company!!!
Paid for service and have to literally beg for it. Have to call every week for pick up. Frequently it only gets picked up every other week. Now it’s been two weeks with no pick up and now no one will answer the phone during business hours!
They don’t even deserve 1 star! The worst…I would say service but, there is no service provided! Don’t waist your time!
Never answer their phones, miss pickup days, and don’t have consistent pickup days.
They are horribly inconsistent with picking up the garbage. After being told they were running 2 days behind due to weather, my trash continues to set curbside with no pick up. This happens at least 1-2 times a month. Time to change companies.
Our trash did not get picked up again this week. And we called them four times since Tuesday when it was supposed to be picked up and they assured me that it would be picked up today which is Friday no matter what and guess what it’s not …
EVERYONE BEWARE!!!! Take your business elsewhere! This “business” is a SCAM! They will take your money and NOT fulfill the services!!! Your trash will just sit on the curb wondering where it all went wrong. Lol please save yourself the time and money and get better customer service else where!!!!!
0 star’s. Everyone having trouble should take trash and put by the companies front door.
This is the worst trash service ever. They have horrible customer service. They take two to three weeks to pick up trash. I wouldn’t pay for this trash service if they gave me a year free.
Rarely pick up on our scheduled day. Tons of excuses. No way to pay online. Invoicing is always a mess. You don’t even get an invoice until it’s past due. It’s cheap enough, but you get what you pay for.
I have had the Service for about eight months now they have missed my stop five times each time I call there’s always a different excuse truck broke down, driver called in sick, no driver available… excuse after excuse I like helping small business however small business needs to provide value service to!
Shows up when ever they want haven’t seen them for weeks and trash is piling up. Not a good service at all.
They don’t pick up trash even half of the weeks they are supposed to. Trash sits at curb for 2+ weeks at a time. Rude call staff every single time.
HORRIBLE SERVICE!!! Have had them for almost 2yrs and they have only picked up our trash on time maybe a total of a month but now it’s always an excuse of why they can’t pick up! Going on 3 weeks now of our trash piling up and not getting picked up. HORRIBLE SERVICE!!!
Last year was ok this year they don’t pick it up on time.Lots of headaches they suppose to pick up on Fridays they do it 3 days after or till next week now I have a lots of bags of trash. Besides the full can and the cats or any other …
Best value was an okay trash company when I first started out. This last year has been nothing but headaches. They always “forget” to pick up my trash and say it’s because of a substitute driver. This has happened more times than I count, …
This company only comes on their scheduled day about 60% of the time. Other weeks you never know. They skip you and if you have them come back they just skip the next week cuz they already came one day. There is ALWAYS a trail of trash …
My boyfriend and I have had our trash missed for two weeks straight. Every time we call all they do is tell you “someone will come and pick it up” but do not tell you exactly when. We are currently on the third time they didn’t come and get it. We are done with this company and do not recommend.
Just saw best value pass my house again and not stop. Going on for months. Stick a fork in me I’m done.
Trash is never picked up on the day at is supposed to be picked up on. Last week at never got picked up in the whole neighborhood.
Literally one block away from their boundary… not a block and a few houses, one single block, and it’s too far out of their way. I guess that I will be giving my money to someone else.
We have been using Best Value for 5 years and are now switching companies. Our trash day is Monday. The percent of times our trash was actually picked up on Mondays is VERY LOW. It might happen Monday, sometimes Tuesdays, usually by …
Haven’t picked up our trash on our street for two weeks now………. Company is a joke.
My first 3 months of service, they came 5 times. Had to call over and over and they said they would credit me. Keep your credits, Horrible service
Seems our situation with this service is not unique with the number of negative reviews that have been posted. We are scheduled to be picked up on Tuesday. We pretty much bet each week that’s not going to be the correct day, But when it …
A week and a half ago I called them to say they mistakenly took my trash can, and please deliver a new one. I have now called them 9 times and they still wouldn’t bring me a trash can. They promise every day it is coming, and yet after 11 days NOTHING.
Everytime they pick up my garbage, they leave the cart in the street. They used to leave it in front of the mailbox until I called to complain. They still leave it in the street. Unacceptable! $69 For 3 months isn t bad but they had better leave it in the ditch where I keep it. I never know when the holidays are when they don’t pick up.
Call and called and called and said they would pick up Trash never picked up Trash it’s been three weeks
Worst trash service company ever! Have only picked up trash on time once in the 6 months we’ve had them! Always an excuse why they’re late. Gets worse every week we are changing services! They haven’t picked up trash in 3 weeks! But they sent the next bill on time haha!
We’ve been using this company for about 4-5 years or so (still do), and I gotta say – they are GREAT. My biggest priority in a service is local and friendly, and the times I call to pay my bill, the service desk is always polite and prompt …
Over the past year and a half, thirty some times they have not picked up my trash on the day specified. My trash just sits out there sometimes till the next week. They say they are having truck problems and driver problems but they have not fixed these issues in almost two years!
I was almost in a head on Coliseum with one of best VALUE TRASH service trucks on south Broadway he crossed the yellow line to incoming traffic. Heading right at me. Wednesday 9:30 am
You never know when they are going to pick up your trash. Our’s hasn’t been picked up in 1 month. But they said they’d pick it up yesterday, but it’s still there.
Worst service ever had never pick trash up always have to call every week I have 3 weeks credit just want a refund at this point
Pay for service you don’t receive. Can’t get through on the lines and if you do they tell you it will be picked up as soon as they can. Absolute worst service I’ve ever had from a trash company.
It could not be worse. In the nearly 10 years I’ve used them at different addresses, I can count on one hand the number of times they’ve come on my assigned day but I deal with it due to the price. When I call and ask, they always say, “the …
I am very displeased with my service. I pay for a service that I an hardly getting. They are to pick up recycling twice a month, well Im lucky to get it once every other month. They want you to pay your full bill for a service that you are …
They hardly EVER pick up on the correct day. I have gone 2 weeks without them picking up trash on more than one occasion. Trying to get ahold of anyone on the phone has been extremely difficult as well. Unfortunately We have decided to …
My ENTIRE street has looked like this for 3 weeks going on the 4th. They are by far the worst trash company in Wichita!!! DO NOT RECOMMEND AT ALL!!!!
Our pickup day is Monday.Shockingly, they actually picked up on Monday for the last 2 weeks. Don’t know if that’s because I threatened to change services because of their lack to pick up. Most of the time they don’t pick up until Wednesday. …
About 6 months ago when we first got this trash company, they were great! But we started noticing in November 2021 they started picking up our trash late, on different days, every since November the pick up has not been consistent at all! …
I have been a customer approximately 2 years, service has been fine. I realize many businesses have been struggling with staffing issues and I am understanding. The issue I have, when I have been calling for residential for 3 days and …
Was great at first, then had to constantly call them to see when my trash was going to be picked up, one time it went almost 3 weeks….
Really nice people struggling to keep trucks running!! BUT they come through every time! Should change their name to TIMEX Waste Services! “They take a licking but keep on ticking!”
The company is really slipping the past 9 months or so. They miss pick-ups for 2-3 weeks at a time, and the trash piles up in the bin and beyond. Every week lately, I have to call on my trash day; sometimes they send the truck back and …
Terrible service. My dumpster has been full for 3 weeks with no pick up and they never answer the phone or return a voicemail. It should be noted this is for a commercial account. I can only imagine how they treat residential customers.
Five weeks back, our trash bin disappeared and a Best Value Service one appeared. They are Not our trash service. We called to have it removed.; CSR was polite but confused as they had no service contracts in our area. We called again on …
If there was a way to leave Negative stars I would do that. This is the worst trash company in the world. They don’t pick up trash weekly and it builds up on the curb. They say there are “sub drivers” on my route and it’ll get picked up …
If you ever want your trash to sit at the curb all week and never get picked up, this is the perfect company for you. Also when you call, their operators are always busy and you have to continue to call back. Our trash day is Tuesday and …
How am I suppose to pay my bill when no one answers the phone! Been calling all morning, maybe just another excuse not to come get my trash per usual.
This company is so frustrating. I have been unable to get in contact with anyone for two days I have made multiple phone calls trying to understand why I paid my bill over a week ago and they still didn’t come pick up this last Tuesday. …
My Trash pick up is Thursdays – this is Tuesday and still no pick up for my trash. I even called all day long from open till close and no answer at all.
****WARRNING DO NOT DO SERVICE WITH THIS COMPANY****
I would give 0 starts if I could! …
In the beginning trash were pick up on time, but lately they are always late..my trash supposedly to be pick up on Monday.. Last week up until Thursday my trash bin is still sitting outside that didn’t get dumped.. this week they told me it …
These guys would miss pick ups for weeks. Trash just piling in the front yard stinking up the place. Both us and the neighbors next door. Called twice and their excuse was the route was down. They dont even deserve a star
I cancelled services with them because of their bad service whether it be excuse as to why they can’t pick up or their rude customer service reps and I had about a month left that I’d already paid for. I called multiple times for a refund …
Can I give zero stars? My trash hasn’t been picked up on our trash day on months and most times it isn’t picked up at all. The company doesn’t even care enough to apologize. Terrible. Don’t use this company if you actually want what you pay for.
Most undependable trash service we have ever dealt with. Repeated no shows on picking up our trash. We’ve attempted to call multiple times and they keep hanging up on us while on hold.
Hello u have missed 4 weeks of trash service.
This Saturday I am going to dump my trash at your front doors.
I suggest u figure out. Own me 1 month of trash service. Promise I a man of my words.
Have a nice day
been 3 weeks since they picked up trash. wont answer the phone. youre fired. unfortunately i just payed for 3 months. doubt if i ever see that money again. could not give less than 1 star
Giving a one star is being generous if I could have said no star I would have I would steere away from Best value, it’s not. my pickup day is Fridays and every week I’m constantly calling them that they miss the pickup day there’s weeks …
My Trash pick up is Thursdays – this is Monday and still no pick up for my trash. I even called all day long from open till close and no answer at all. My Trash is over flowing, the cats are pulling my trash out and it is all over my yard and in the street this is crazy l try not to complain. Can y’all fix the issue please. God bless
Fails to pick up on scheduled day. Been 2 weeks since they picked up and when you try to call them, you’re on hold until you get a recording saying that the call volume is too high, call back later. Other people on our street has trash piled up next to their dumpster not picked up either.
Horrible! Not the Best but the worst! Suppose to pick up trash on Monday ! Never consistent! Only picked up 1 time this month! Trash is piling up! Can’t get anyone to answer phone! Don’t choose this business! We are paying for a service ! I want a refund!🤬 …
The worst trash service I’ve ever had horrible, and unreliable, worthless! I fired them recently for repeatly missing my trash pickup day? I fired them on 8-10-22 and they’re trash cart remains on my curb at this very moment today 9-5-22. Need I say more!
For the 4th time in the last year my elderly mother has to have her trash can sit at the edge of her yard for weeks (2 currently and still waiting) before it gets picked up, while everyone else with a different company get their trash picked up regularly. Dont waste your money on this company.
This place is a hot mess! They have failed to pick up for two weeks and won’t answer their phone. We are paid up through October but we got a bill in the mail today for payment but they have not picked up in weeks and our trash is getting …
This is the sorriest Trash Service In Wichita, They don’t pick trash up on the day they are suppose to and you have to have an overflowing trash can sitting in front of your house for a whole weekend. When you call to complain no one …
Terrible, if I didn’t already pay for the rest of the year, I would go with another company. I have to call about every other week because my trash does not get dumped on scheduled day. Usually doesn’t get dumped until 3 to 4 days later, and yes i call in every day its not dumped. Excuse after excuse. It’s so bad.
Worst customer service and trash pick up ever. Our trash is consistently not picked up weekly. They never pick it up on the scheduled day and will go 3 weeks without coming out. Their phone system hangs up on you at 5 mins 40 seconds of holding. Do not use this company
It’s been 3 weeks and my trash still has not been picked up. I paid for a year’s worth of service and I can’t get ahold of anyone on the phone to come pick up my trash or even tell them to cancel my service.
I’ve been calling for weeks to get my trash picked up. They have provided around half of the services that I have paid for. I can’t even cancel my service because they do not answer the phone. At this point, I can’t even pay the bills they …
Going on week 3 here. No pick up. I used to be able to call and always get someone. HECK! I just called a couple weeks ago to make my payment and they answered and took my payment…. now I’ve called every day for the past week and a half, and can’t get anyone… wonder how I get a refund when I transfer service??
If I could give zero stars I would. The worst company I have ever delt with. They lie and are very disrespectful to their customers. Blame customers for their inability to maintain their trucks and equipment. Refuse to properly compensate …
I think they went out of business. I’ve had no service for weeks. I cancelled a month a go and they still haven’t picked up my trash/recycling or their bins. I’ve already switched to a much more reliable service but want my refund and my bins gone. Really wish the city would move to 1-2 providers only.
I don’t want to even give this company 1 star, no stars would be more appropriate. We have used this company for years, while they’ve never been reliable on what day of the week they would be picking up trash (supposed to be Mondays) they …
4 weeks of calling on my lunches or when i get a slow moment at work to which point no one answers or it times out. Tried calling when I get off work or before but they are only open from 8 to 5 same as when I am at work. Had to take a day …
HORRIBLE customer service. First two years, great, last two year have been miserable. It has been two weeks since last pick up. Pick up day is Tuesday between 6am and 6pm. The last two years the trash is picked up usually on Thursday, …
This Company is horrible! I’ve with the company for 6 years. They were fantastic in the beginning. But after Covid, it’s just been downhill ever sense. It took this company three weeks to pick up my trash. I’m over this and I have a new Trash Company now! I would say get more staffing or shut the company completely down!
Worst service I have ever experienced. I cannot believe how low and slimy this company is. It is truly a scam business and they do not care about customers at all. They only care about taking your money. I am usually a very fair person …
Wouldn’t even give them a 1 star but have to pick something to leave a review. I’ve given them so many chances. I started a new service with another company today. Hopefully they are better. Best value wont even answer the phone when I …
We were being missed every couple of weeks. When calling they would sorry we will get it tomorrow or something else. They would give us credit for the missed pickup. I told them I don’t want credit, I just want what we paid for. I got so …
We use them on 3 of our properties Their trash service has really gone down hill. 2 weeks later we’re still waiting with all our trash outside and our homeowner association sent us a letter and is gonna fine us. They used to be really good …
I just wanted to take my time and give a very detailed review. This company had a good start, good services and pricing. It’s been a good few years now, but over the years they started to deteriorate as a whole service overall. For the past …
Beware of these crooks! They will take your money and not pick up your trash for the week!
If I could leave zero stars I would! Unfortunately you have to leave one! This …