(Translated by Google) I had to take my wife to this medical center and I am completely satisfied. Very friendly and attentive staff. Not fluent in the language doctors, nurses and we used Google translate to exchange. Two nurses being of …
(Translated by Google) Following a small health problem during my trip to Texas, I was received by a very attentive and above all very friendly staff. Quebec nurses came to facilitate the discussions. Otherwise the doctor as well as the …
I recently suffered a medical malpractice at the hands of a doctor here and all she said was sorry. I’m in pain and not able to tend to my family for the next month or two because of a surgery she “thought” I needed. If it weren’t for …
Entire experience positive. Out of Towner, and that can sometimes be difficult, but we were treated professionally, in a timely manner, and throughly satisfied.
So HORRIBLE I went in with extreme chest pains I got there late at night with another women waiting as they took me back to a room a nurse came in talking to my nurse about the other lady and why she was there and I’m like you just violated …
The billing process was horrible. I received a statement several years later saying I owed money but they could not provide detailed information on the charges, only vague information and the date of service. After several months of asking and them not providing the detailed bill, they sent it to collections. Very disappointing.
If you see Dr Koch, don’t be surprised to be charged for a follow up, as I was, even though I was told that I wouldn’t be charged for the follow up. Later received a bill for the so called no charge follow up. Fraud at it’s finest.
Once again,,, a wasted trip to BBRMC. Paid $150 for a walk in with the intention of a CT scan for my wife, and the unit is broken. I should have, and could have been in El Paso,as I vowed I would after our last visit to BBRMC. Third time is the charm.
They did not explain my daughter health issues to us. Gave her drugs and kicked her out the door. We had to fly her home to montana and take her to another dr for treatment. I’ve been fighting them just to bill my insurance. They never have and turned my bill over to a collection agency. Rotten people.
Definitely shop around as Big Bend Regional Medical Center is a very expensive healthcare option if you are footing the bill or have a large deductible. I was able to find a comparable MRI service in Odessa for $1100 less than the price …
96 year old aunt fell and the BBRMC missed that she broke her hip in three places and sent her home with dangerously high blood pressure within hours after she got there. She had a stroke on the way home. Now she can’t even sit in a …
My husband and I were traveling through the Big Bend National Park last week, and he became very weak and short of breath. We were a long way from home, but thank God, we got to Alpine where I took him to the Big Bend Regional Medical …
We went to Marfa and Cibolo creek when I suddenly felt very sick with headache and nausea. Big Bend Medical Center was the closest hospital (one hour drive from where we were) and we got the best treatment. Great nursues, dr. Luecke was …
Horrible billing. Spent 1.5 hours in the ER hallway and 10 minutes in a room to receive 2 stitches and a bill of $3,000. The room charge was $120 a minute.
The waiting room is crammed full of people, most of whom have the same appointment time.
The staff and Dr. Van Dr Lune were pleasant. However I would prefer they didn’t …
I went there with my father to get labs and an x-ray done and the hospital was so freaking nasty. The floors in the exam room to the bathroom were so filthy. I thought hospitals were supposed to be sterile.
Unbelievable experience once again. First and foremost the reason for returning for another dose of incompetence, is not having any other options. My wife was sent to BBRMC by the clinic for an ultrasound to rule out appendicitis. Long …
Great place, great staff! They took great care of my mother! We had to leave big Bend national park with my mom sick with flu, and pneumonia…! They were very thorough, and took great care of her. We had to leave here there as she was admitted… had no worries though they made us feel completely comfortable! Highly recomend!
I had my first baby at this hospital in February. I don’t think I could have dreamed up a better, more caring, or competent team. From my pre-natal care in the clinic from Dr. McLaughlin to the labor and delivery team, and ultimately the …
Had to rush my dad to this hospital around 5 this morning after him collapsing. He caught a bad virus and was extremely dehydrated from being at the golf course. He fell straight on his face and messed his face up pretty severely. Walked …
I had the flu really bad, got dehydrated to the point that I needed an IV in the middle of the night. The nurses not only brought me in in a wheelchair, one of them even offered me his jacket because I was cold in the waiting room! I got …
Horrible service from this place been waiting 3 hours outside and its 11pm for a covid test! Er is very rude! Should be not even a star of how bad they are!
I had a dislocated right hip and was brought in to the BBRMC at about 9 pm on May 1, 2014. The nursing staff who received me were exceptionally kind, able, and helpful. They listened to me and gave me clear and gentle instructions on how …
Was hunting with some family friends and Alpine when I got sick I went to the ER on Saturday because I was feeling so bad hey there was no line so I went right in. They assessed me did chest x-rays did other things and determined that I …
Emergency room did a great job stitching me up. The billing department is a mess. It took almost two years to straighten out departent of labor issue. The best I can do is three stars at this hospital until they fix their billing departent. Otherwise it’s a 4 maybe 5.
The care we received in the ER was moderate but the billing department is dysfunctional. I got my EOB saying that the bill would be covered in full by Tricare.. without any further notice of anything being due, I was sent to collections 6 months later for physicians bill claiming I was a cash pay patient. Extremely disappointing.
Took my daughter here while on vacation and she experienced severe chest pains. The doctor was arrogant, refused to listen to her, asked her if she was lying. Told us he couldn’t justify doing any tests even though we have excellent …
October 5th 2022
My son received the help he needed. Dr. Steif explained in medical and laymen terms the treatments and options for my son’s wisdom tooth and I greatly …
Billing department is impossible to get ahold of. Sent to collections after 4 years, of which I’ve never even seen a bill and thought my insurance had covered it. When I try to get in contact, no one calls back or picks up the phone. Insanity for assuming I will pay a bill of 1k+ that I’ve never even seen/ received
The supervisor Brandy is not fit to hold her position. She is the one answering the phone? She refused to tell me the wait time. I asked for proper accomodations for my son with severe autism who cannot stay still on a waiting room. She …
(Translated by Google) I had to take my wife to this medical center and I am completely satisfied. Very friendly and attentive staff. Not fluent in the language doctors, nurses and we used Google translate to exchange. Two nurses being of …
(Translated by Google) Following a small health problem during my trip to Texas, I was received by a very attentive and above all very friendly staff. Quebec nurses came to facilitate the discussions. Otherwise the doctor as well as the …
I recently suffered a medical malpractice at the hands of a doctor here and all she said was sorry. I’m in pain and not able to tend to my family for the next month or two because of a surgery she “thought” I needed. If it weren’t for …
Very friendly staff, helpful.
Wow great staff. Super fast and attentive.
I was very happy with the service. Staff was great.
Entire experience positive. Out of Towner, and that can sometimes be difficult, but we were treated professionally, in a timely manner, and throughly satisfied.
Had to get physical therapy here and I absolutely loved my sessions. Staff was always helpful supportive and really cared about what they were doing.
I know some people have problems there but I never have. I think they are a good facility.
Physical Therapy was a challenge today. I missed a few weeks
So HORRIBLE I went in with extreme chest pains I got there late at night with another women waiting as they took me back to a room a nurse came in talking to my nurse about the other lady and why she was there and I’m like you just violated …
The billing process was horrible. I received a statement several years later saying I owed money but they could not provide detailed information on the charges, only vague information and the date of service. After several months of asking and them not providing the detailed bill, they sent it to collections. Very disappointing.
If you see Dr Koch, don’t be surprised to be charged for a follow up, as I was, even though I was told that I wouldn’t be charged for the follow up. Later received a bill for the so called no charge follow up. Fraud at it’s finest.
I was born here 18 years ago and I feel like I’ve turned out fairly well. Haven’t been back since though.
Once again,,, a wasted trip to BBRMC. Paid $150 for a walk in with the intention of a CT scan for my wife, and the unit is broken. I should have, and could have been in El Paso,as I vowed I would after our last visit to BBRMC. Third time is the charm.
They did not explain my daughter health issues to us. Gave her drugs and kicked her out the door. We had to fly her home to montana and take her to another dr for treatment. I’ve been fighting them just to bill my insurance. They never have and turned my bill over to a collection agency. Rotten people.
Definitely shop around as Big Bend Regional Medical Center is a very expensive healthcare option if you are footing the bill or have a large deductible. I was able to find a comparable MRI service in Odessa for $1100 less than the price …
96 year old aunt fell and the BBRMC missed that she broke her hip in three places and sent her home with dangerously high blood pressure within hours after she got there. She had a stroke on the way home. Now she can’t even sit in a …
My husband and I were traveling through the Big Bend National Park last week, and he became very weak and short of breath. We were a long way from home, but thank God, we got to Alpine where I took him to the Big Bend Regional Medical …
TERRIBLE !!!! WORST HOSPITAL IN THE WORLD!! DON’T GO THERE!!!
I’ve been there 3 times for blood tests. The 3 times I payed in cash (I don’t …
We went to Marfa and Cibolo creek when I suddenly felt very sick with headache and nausea. Big Bend Medical Center was the closest hospital (one hour drive from where we were) and we got the best treatment. Great nursues, dr. Luecke was …
Horrible billing. Spent 1.5 hours in the ER hallway and 10 minutes in a room to receive 2 stitches and a bill of $3,000. The room charge was $120 a minute.
The waiting room is crammed full of people, most of whom have the same appointment time.
The staff and Dr. Van Dr Lune were pleasant. However I would prefer they didn’t …
I went there with my father to get labs and an x-ray done and the hospital was so freaking nasty. The floors in the exam room to the bathroom were so filthy. I thought hospitals were supposed to be sterile.
Unbelievable experience once again. First and foremost the reason for returning for another dose of incompetence, is not having any other options. My wife was sent to BBRMC by the clinic for an ultrasound to rule out appendicitis. Long …
Great place, great staff! They took great care of my mother! We had to leave big Bend national park with my mom sick with flu, and pneumonia…! They were very thorough, and took great care of her. We had to leave here there as she was admitted… had no worries though they made us feel completely comfortable! Highly recomend!
I had my first baby at this hospital in February. I don’t think I could have dreamed up a better, more caring, or competent team. From my pre-natal care in the clinic from Dr. McLaughlin to the labor and delivery team, and ultimately the …
Had to rush my dad to this hospital around 5 this morning after him collapsing. He caught a bad virus and was extremely dehydrated from being at the golf course. He fell straight on his face and messed his face up pretty severely. Walked …
I had the flu really bad, got dehydrated to the point that I needed an IV in the middle of the night. The nurses not only brought me in in a wheelchair, one of them even offered me his jacket because I was cold in the waiting room! I got …
Horrible service from this place been waiting 3 hours outside and its 11pm for a covid test! Er is very rude! Should be not even a star of how bad they are!
I had a dislocated right hip and was brought in to the BBRMC at about 9 pm on May 1, 2014. The nursing staff who received me were exceptionally kind, able, and helpful. They listened to me and gave me clear and gentle instructions on how …
Was hunting with some family friends and Alpine when I got sick I went to the ER on Saturday because I was feeling so bad hey there was no line so I went right in. They assessed me did chest x-rays did other things and determined that I …
Emergency room did a great job stitching me up. The billing department is a mess. It took almost two years to straighten out departent of labor issue. The best I can do is three stars at this hospital until they fix their billing departent. Otherwise it’s a 4 maybe 5.
Just want to thank the whole staff who quickly took care of my 3yr old daughter. From the moment we walked in. Everyone was so pleasant and sweet. …
The care we received in the ER was moderate but the billing department is dysfunctional. I got my EOB saying that the bill would be covered in full by Tricare.. without any further notice of anything being due, I was sent to collections 6 months later for physicians bill claiming I was a cash pay patient. Extremely disappointing.
Took my daughter here while on vacation and she experienced severe chest pains. The doctor was arrogant, refused to listen to her, asked her if she was lying. Told us he couldn’t justify doing any tests even though we have excellent …
October 5th 2022
My son received the help he needed. Dr. Steif explained in medical and laymen terms the treatments and options for my son’s wisdom tooth and I greatly …
Billing department is impossible to get ahold of. Sent to collections after 4 years, of which I’ve never even seen a bill and thought my insurance had covered it. When I try to get in contact, no one calls back or picks up the phone. Insanity for assuming I will pay a bill of 1k+ that I’ve never even seen/ received
The supervisor Brandy is not fit to hold her position. She is the one answering the phone? She refused to tell me the wait time. I asked for proper accomodations for my son with severe autism who cannot stay still on a waiting room. She …