By maintaining more than 950 miles of line, the Big Sandy Rural Electric Cooperative Corporation, based in Paintsville, Ky., provides electric energy … See more
Although, I initially thought this company had no compassion for the customers as the payment arrangements are not very flexible…I did find out that in extreme situations they will assist all they are allowed to do so. Customers are treated equally and consistently here.
I’ve been with Big Sandy for 2 and a half years and it’s higher than the prior company I was with in TN but I was told it’s the best in this area I’ve had no problems and my electric has never been off since I have been a customer so overall I would recommend Big Sandy RECC over other electric companies in this area
Only thing I have negative to say is they’re not a more wide spread electric service provider. They offer a much more reasonable price than the local competitor AEP. My coworkers in AEP service area with comparable homes, families & service …
I’m trying to find out why I haven’t received a bill this month, but can’t get a live person to help. Msg just said extension 1099 was not a working number and hung up??
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Prices to hight
Hard working
It is good service
Very expensive.
Without them I couldn’t have lights
It is where I love go in a pay a bill
Great public toilet
They have worked diligently to restore power.
our electricity goes out when it rains this place is a joke!!!
Nice workers and will treat you like customers should be
customer of 5 years, never late, first time i need an extension my electric is cut off and charged $500 to reconnect.
Wonderful people and electric company. They will work with you if you ask them. Super nice people
They got they got there hands full, with the last winter storm here eastern Kentucky, figure be out awhile but know they doing best they can
That’s where I will be buying electric from
Although, I initially thought this company had no compassion for the customers as the payment arrangements are not very flexible…I did find out that in extreme situations they will assist all they are allowed to do so. Customers are treated equally and consistently here.
I’ve been with Big Sandy for 2 and a half years and it’s higher than the prior company I was with in TN but I was told it’s the best in this area I’ve had no problems and my electric has never been off since I have been a customer so overall I would recommend Big Sandy RECC over other electric companies in this area
Only thing I have negative to say is they’re not a more wide spread electric service provider. They offer a much more reasonable price than the local competitor AEP. My coworkers in AEP service area with comparable homes, families & service …
2022 Update:
They got it back on in just a little over 24-hours. I am thankful to them for …
I’m trying to find out why I haven’t received a bill this month, but can’t get a live person to help. Msg just said extension 1099 was not a working number and hung up??
.