Bio Dynamic Technologies provides personalized services to meet the orthopedic rehabilitation needs and concerns of each individual patient See more
Read More| Friday | 8AM to 6PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 6PM |
| Tuesday | 8AM to 6PM |
| Wednesday | 8AM to 6PM |
| Thursday | 8AM to 6PM |
431 E 73rd St, New York, NY 10021
Unprofessional and rude!!!
Thoroughly incompetent.
Terrible customer service
Worst experience. Worst representatives.
Horrible people! Rude & unprofessional!
Mitchell was extremely helpful.
Great service and very thorough!
Absolutely terrible company. Archaic, slow to respond, and partially inept.
Impractical. Very difficult to use without assistance. Multiple velcro straps in hard to reach places.
The staff are very professional courtesy and kind explaining everything as its happening would definitely recommend them
They take such good care of every patient and are incredibly efficient and professional!
Great machines. Terrible customer service. Hard to get anyone on the phone. Long holds. Took several days to actually get a tech to pick up the equipment.
Bio Dynamic is a fantastic company that always delivers the best products and services. It’s a pleasure doing business with them.
Definitely recommend them! Nice to see people in good spirits during these times. Mitchell is great!
Were very supportive and responsive and were able to work with me in letting me keep equipment a little longer while I continued to heal
Fitted for a wrist brace, very friendly, efficient, and super helpful! Recommended to all my friends to request Biodynamic from their doctor!
Ben is awesome! He accommodated a time to be able to deliver and explain how to properly work the equipment thoroughly. Excellent service!!!!!
Very attentive and helpful. Everything was professionally explained by Mitchell Himmel. The receptionist was very nice as well. I would recommend this to other patients.
I had a knee procedure done at HSS. Biodynamics provided me with my game ready. The customer service was professional. I would recommend them to everyone!
Had a pleasant experience, the technician fitted me and explained how to use my brace, workers comp covered the expense.(Nysif)
I saw Mitchell Himmel about a back brace/belt. He gave me excellent service. I would highly recommend this business.
Needs years of experience,we are not made from the same mold
Company uses very “shady” business practices to get your money. Biodynamic Technologies told me that the equipment they provide me would be covered by my insurance and then billed me 2 months later citing a “miscommunication”. Don’t trust them!
Unscrupulous billing, requires full payment on card then does not reimburse when insurance company pays them over and above what they charged to your card. There are other companies to use, best to find one that is ethical and appropriate
DO NOT BUY FROM THIS COMPANY. THEY HAVE SHADY BILLING PRACTICES (CRIMINAL?) AND YOU WILL OVERPAY BY A LOT! First, they created a sales agreement for $175; then they invoiced me for almost $250 for the Ossur Rebound Lo Top Air Walker that …
This company has horrible business practice. they will tell you your insurance does not cover the equipment even if it does. They take your credit card and double bill. This is FRAUD! Only because my family member had to have a second …
Horrible service!
When I got my knee brace from the NY location, I was told that it’s price was $225, which I paid in full, and submitted a claim to my insurance. …
I recently had rotator cuff surgery and by working with BioDynamic Technologies I gained access to the best equipment and service possible. They arranged for a really comfortable sling called a Shoulder Immobilizer to be delivered to the …
So this place was recommended for a brace for my hyperextention. It has already helped a great deal. The support from Mitchell there has been so helpful too. I can’t say I love brace (that’s me- but it’s great and really helps) but works well. I can not recommend highly enough…
my doctor gave brace belongs to them at doctor office. and they use my insurance got paid. they said called them for any problem I got busy but I called after a few weeks so. I go there talked someone name Scott he showed me one more …
My mother-in-law just went for a brace fitting and raved at how great Mitchell and the whole team was during her visit. She’s a bit tech-challenged but I promised I would leave this review so she’d be able to acknowledge their excellent care and service.
I highly recommend Bio Dynamic Technologies and staff, in particular Mitchell Himmell, who knows the doctors at Hospital for Special Surgery, really took the time and care in fitting me with my knee brace, and also went out of his way to wait for me one day when I was late coming by subway for an appointment. Exceptional.
I have Bone on Bone Damage in both knees and will eventually need replacement surgery. After Going to the Hospital for Special Surgery for an evaluation and explaining my pain and mobility issues I was fitted with A knee Brace that gives me …
This company was great. The delivery of equipment needed was made as promised & on time. The reps who met with me in the hospital and my home were courteous & professional. No issues with my insurance company either. I would definitely recommend their services & plan to use them in the future if needed!!!
Worst customer service, arrogance and no client orientation. The products are overpriced with pretty low quality. I rented a Game Ready Machine- they told me it’s works better than anything on the market and medically necessary. When I …
Came here with a prescription for a knee brace. Staff was very friendly and transparent about the insurance coverage. Silvana was patient and had me walk around with the brace to make sure I was comfortable – very knowledgeable!
When I first came to Bio Dynamic, I had some concerns, as I am a bit of a skeptic. I wondered if their services would be of any help to me. My concerns were put to rest by Mitchell Himmel, who assured me that he would assist me in finding …
the equip was in good working order, the sales rep was knowledgeable, and they make it easy to return equipment, but where this company really excels is in their main office customer service. Jessica is fantastic, so efficient, professional and kind. I highly recommend this company.
I have received my knee brace on the day of my surgery; however, the person who fixed it, made it lose, and made all measurement completely wrong. For the first 10 day after the surgery I had a nightmare trying to fix the knee brace to the …
Mitchell is a knowledgeable orthotist with a wealth of expertise in biomechanics. As a Bone and Joint Radiologist, I was so impressed with his understanding of offloading, balance and gait. The expertise coupled with an amazing bedside …
I am grateful to Mr. Estrada for the excellent customer service I received during my recent hospital discharge. He is a true professional and is genuinely concerned about the patient. My crutches were the same ones I trained with during my PT and he turned a stressful situation with another vendor into a positive experience.
Great facility and friendly staff! Mitchell, the Orthotist, was very knowledgeable and took his time explaining how the brace would work/what my daughter should feel vs not, had her run outside and test it out and encouraged her to put on herself several times before we left the appointment. I would highly recommend! Danielle Doucette
I have recently torn my left knee meniscus and at the age of 79 ,still want to continue our annual ski vacation. Anxiously have been searching for the right place in Manhattan to find knowledgeable people to professionally fit me with a …
My mother has very bad knee problems and a friend of us encouraged us to consult with Bio Dynamic Tech about equipment that could offer some relief. We could not be happier with the results. My mom went from being in chronic, unrelenting …
Thank you BioDynamic! My husband had knee surgery at HSS and we cannot express our gratitude for your kindness and exceptional service. The game ready cold unit was fantastic along with the knee bending machine and brace. The gentleman that delivered it and educated us was extremely kind and helpful. Thank you again for everything.
I needed to get a boot for my left foot due to injuries. I got Bio Dynamic Technologies information from my Insurance and I was seen right away, both the Front Desk and Mitchell Himmel went beyond any expectations I had. Both prompt and …
I was referred to Mitchell Himmel of Bio Dynamic from my doctors from the Hospital for Special Surgery here in NY. I was very impressed with his attention to detail especially when I was outfitted with a Guardian Sport Rehabilitator brace. …
Worst experience ever. Rented me Game Ready Ice Machine with sleeve for knee with full knowledge that I live alone with no nursing service, no assistance and no ice machine. They did not provide ice or ice alternative (e.g. reusable ice …
Ben was super helpful!
Getting ready for my knee surgery was initially super scary, but Ben was super …
I had an awesome experiences in Bio Dynamics today! I go to HSS for my orthopedic problems and today they told me to buy a certain kinds of back braces for my pinched nerve and disk herniations. It started when I sneezed hard and 2 disc …
Had the best experience with Ben from the Bio Dynamics Team. He was such a positive light and did a great job showing me how to use my ‘fancy’ leg machine for after my knee surgery. Surgery is never fun but people like him that you meet …
My wife received a knee brace from the Orthotist Mitchell Himmel. He really took the time to fit the brace and made sure that she could put it on and take it off on her own. She is walking so well and no longer has knee pain. Excellent 5 star service for sure! Would recommend BioDynamics to anyone in need of medical equipment!
Hello
This is Deena Jain and I came with my mom for her knee brace. Mr. Benjamin Bergman …
I recently had to rent a CPM machine after knee replacement surgery. When the machine was delivered by Ben he took the time to set it up and explain everything I needed to know in order to use it properly. He gave me his cell number in …
Best service ever!! My daughter had two surgeries at HSS due to an ACL injury. The commute to the city and paying for parking EVERY time requires time off from work and extra money. Bio dynamics has 2 locations- one in NYC and one in East …
We made an appointment for fitting and purchasing of a knee brace prescribed by our HSS sport medicine doctor. We were told that its in stock and were offered an appointment. Upon arrival and a 20 min wait, we were advised that they don’t …
I give Bio Dynamic Technology a 5-star rating, I would give 10 if that was an option. My clinician Cory is “Amazing”, I have been working with Cory and the Bio Dynamic team for 2.5 years. I lost my right leg above the knee in a traumatic …
I am extremely displeased with the service I received from Bio Dynamics. The product and initial service was adequate. However, when I wanted to pay out of pocket for an additional product, I was quoted a price that was over three times …