I used the services of BioDiagnostic Lab for medical testing a month ago and I was blown away by their commitment to quality and customer service. The staff was incredibly welcoming and went above and beyond to ensure my comfort throughout …
“I recently had the pleasure of using BioDiagnostic Lab for some medical testing and I was thoroughly impressed with their level of professionalism and care. The staff was friendly, knowledgeable, and made sure I was comfortable throughout …
They are very unprofessional, they treat employees like trash, I would not recommend this company they pay employees when they feel like it. They never have supplies” like how are we suppose to draw blood without gloves” they are horrible.wish I could give them 0 stars
Horrible customer service late test results never informed that my results were in take forever to answer the phones sarcastic obnoxious and unreliable
This company has approved over the years and one of the things I love is that you get paid every week and it’s flexible to your schedule and if you need overtime you can get it…as a phlebotomist
Worst customer service – unprofessional phone manner – took OVER a month to get my results back for a single antibody test. They will either say their system is down or they don’t have the result yet. They ask for a call back number, they never call you back. They have a web portal but no way for you to set up access to it.
Just adding to the previous reviews, I stood online even though it was only a few of us in the freezing ice cold Brooklyn weather, finally getting processed to which it felt funny when being asked for medical insurance, if you didn’t have …
I had two interviews with BioDiagnostics where I was hired on the spot. I was sent on two evaluation, where they evaluate how you draw blood at 5AM. Each time, no one reached out to me to let me know if BioDiagnostics decieded to move …
This is unprofessional company plz stay away don’t ever apply for this s… they expect too much of you but they don’t give you sh… they supposed to pay you for your mile. And you have to use your own car. I just worked 2 day for this company. My experience for this company was terrible.
They said in 5 days I would get results sent to my email but they never sent anything. New York City must stop this, this is a waste of government money and not helpful to the public.
Took test last friday in front of target. Still no results after a whole week. Person on phone uncaring and no explanation of why theres no results. They are likely a scam cheating the gov.
It will be 5 weeks on this Wednesday 6/24 since I have NOT received results for my COVID 19 antibody test. This company sent a link to my phone which to this day is inaccessible. I’m beginning to feel violated and extremely concerned about …
Wish there was a zero rating on this scale. Staff is very unprofessional and they lie and tell you your getting your results 24 to 48 hours days later still no results and the liers stop taking your calls.
I’ve been waiting for over 3 weeks for results tht were supposed to take 3-5 business days. I received an email that my results were ready and have called numerous times to obtain them but have been told that they are “being processed”. …
I had a Covid Test 6 days ago this is suppose to be a 48 hour test and I have yet to receive my results. When they say Free COVID Testing do yourself a favor take your helath insurance and see a doctor or go to a competent Urgent care center.
Haven’t gotten my covid results back (4 days in). They seem like scam at this point. They “test” you input all your info to make it legit and they leave with the government cheese. I would stay away from them and any van that looks like their’s. I believe they’re Jewish owned so there’s that 🚩 …
There isn’t a star lower than 1 for this poor medical company. My partner and myself had our 48hr preflight tests done on 24th December early afternoon and come mid evening on the 26th, we still don’t have them. This is now hampering our …
Me and my 2 daughters got a covid test with this company on 1/10/22 and the staff said that my results will be in 2days. Today is 1/13/22 the 4th. Day and no results! Its not fair I need my results to get back to worktops! Now I have to go …
If there was a NO star option, I would give that! Needed the PCR within the 72 hour window to fly back to Canada on Sunday. We took the the test on Thursday prior. We were guaranteed results by that Saturday. On Saturday night, I still had …
I wish to give them 0 Stars or even negative if I could. Took the test and it took more than 10 days to give the result which beats the purpose of testing in the first place. …
I have been waiting for our covid family results, which resulted in flight cancelation and continuous calling on our end. We were promised our test results at a specific time and never received them. Nobody answers the phone. We have used …
We got out of line at a NYC H&H location to get PCR tests and had to wait many days for results despite being told our wait time would be no longer than 48 hours. Two of our three tests came back and they took ~5 days to provide results …
Don’t use this lab if you need a PCR test for travel!!!!! They promised the results in 48-72 hours but it took five days for the results to arrive. The rapid test is fine but no PCR if the airline requires a less than 72 hours test result. You will not be able to travel.
Zero stars, waste of time. Got tested w my family of 4 at their blue pop-up van on Jan 14. Got results back today on DAY 9! We were told 48 hrs even though all signage and registration info states 72-96hrs…well, that’s still way off! …
A SCAM. Located in the corner around 33rd & 34th always packed inside a van (never outside like the other testing booths). Do not test here unless you would like to never receive your results
After 7 days, we still haven’t received any of my family’s 3 covid test results, even after reaching out to have them expedited. Since test samples are really only viable for 72 hours unless stored in a deep freeze, I’m going to go ahead …
Tested on 12/28/21 promised results in 24-48 hours, it has now been 5 days, apparently this company is just a money grab, taking personal information and insurance information and then providing nothing. When the government is saying …
As I wrote before they took my test on Tuesday today is Friday no results. You cannot get anyone on the phone or by email. They took my insurance I am concerned about it. I will also send a report to the attorney general for false …
Awful and dishonest company. They told me my test results would be 24-48 hours. After 72 hours, I called them and the representative told me I should have been told “96 hours”. I see reading the comments that the their SOP is to tell …
A SCAM. Was told my results would be sent to me on time and now my local government is going to fine me for not being able to provide these test results ($300!!). I called and was told I would get them at a certain time, didn’t happen, then …
Wish I would’ve read the reviews before i used them. Basically I’m experiencing the same as everyone else. Tests results were promised to be ready within 24-48 hours and now I’m 6 days in and no results. They don’t answer the phone and don’t respond to emails either. What a disgrace at a time when people are truly in need.
I was frantically looking for a test due to symptoms, and there was pop up testing site that guaranteed results in minutes and no appointment needed. Great! People were nice but told me to wait 72 hours at least. Fine, a bit disgruntled but …
They didn’t an amazing job coming back from the covid disaster
the nicest receptionist lady i have ever met
the results came right on time for my flight i’m so satisfied!!!!!
I used the services of BioDiagnostic Lab for medical testing a month ago and I was blown away by their commitment to quality and customer service. The staff was incredibly welcoming and went above and beyond to ensure my comfort throughout …
amazing staff and a great environment
An amazing team who resolved my issue with the test results within minutes. strongly recommend
a very reliable company. all my results came back earlier than expected!
“I recently had the pleasure of using BioDiagnostic Lab for some medical testing and I was thoroughly impressed with their level of professionalism and care. The staff was friendly, knowledgeable, and made sure I was comfortable throughout …
Excellent customer service
Very unprofessional rude people
If i could give this place 0 starts I would. EXTREMELY UNPROFESSIONAL
One of the few nyc labs that you can rely on especially so for nursing homes
If I could give negative stars I’d give them -100. Very unprofessional
Six days, still waiting for my result.
So slow. Result came out over 5 days.
Still waiting for my C19 results, going on day 3😒😒😒 …
They give you wrong information and the staff on the phone is extremely rude! Use a different lab!
This is day 7 and I just got for my Covid results. It’s a shame.
After day six of no results, starting to think this is a scam…
Basically they don’t pay you . So they would love if you work for free DO NOT WORK FOR THIS PLACE it’s a SCAM!!!!!!!!!!!!!
This place is a scam ..promising you results within 48 hours it’s been 6 days already no results
This lab is a scam. No test results received after 6 days.
Like everyone else. Was quoted 2-3 days and it is currently day 6. No results, and absolutely no way to contact them.
This place is a scam. They are highly incompetent and cannot provide the covid testing results.
They are very unprofessional, they treat employees like trash, I would not recommend this company they pay employees when they feel like it. They never have supplies” like how are we suppose to draw blood without gloves” they are horrible.wish I could give them 0 stars
Don’t use this lab 4 days later still no covid results. Called the office the no answer. LAB IS A SCAM.
Horrible customer service late test results never informed that my results were in take forever to answer the phones sarcastic obnoxious and unreliable
They said 24 hours and I haven’t heard anything 48 hours later. It’s impossible to get in touch with them
5 days I still don’t have my results they just want the government money 💴 …
This company has approved over the years and one of the things I love is that you get paid every week and it’s flexible to your schedule and if you need overtime you can get it…as a phlebotomist
Worst customer service – unprofessional phone manner – took OVER a month to get my results back for a single antibody test. They will either say their system is down or they don’t have the result yet. They ask for a call back number, they never call you back. They have a web portal but no way for you to set up access to it.
Just adding to the previous reviews, I stood online even though it was only a few of us in the freezing ice cold Brooklyn weather, finally getting processed to which it felt funny when being asked for medical insurance, if you didn’t have …
Tests were done on 2/16 around 4:30pm, the results came four days later on 2/20 at 9pm.
I had two interviews with BioDiagnostics where I was hired on the spot. I was sent on two evaluation, where they evaluate how you draw blood at 5AM. Each time, no one reached out to me to let me know if BioDiagnostics decieded to move …
I am one more person who had foolished from this company. Did the test December 31st and still waiting for the results.
It takes 7-14 days to get your test results back in most cases I was told that your swab is held on ice until they can test it
This is unprofessional company plz stay away don’t ever apply for this s… they expect too much of you but they don’t give you sh… they supposed to pay you for your mile. And you have to use your own car. I just worked 2 day for this company. My experience for this company was terrible.
I took a vivid test a a Bronx site on Wednesday December 29,2021. I am still awaiting results ⏱
Very disappointing 😷 …
They said in 5 days I would get results sent to my email but they never sent anything. New York City must stop this, this is a waste of government money and not helpful to the public.
It’s been over a day and still haven’t received my results for rapid test. The callback number does not go through either.
Took test last friday in front of target. Still no results after a whole week. Person on phone uncaring and no explanation of why theres no results. They are likely a scam cheating the gov.
It will be 5 weeks on this Wednesday 6/24 since I have NOT received results for my COVID 19 antibody test. This company sent a link to my phone which to this day is inaccessible. I’m beginning to feel violated and extremely concerned about …
Wish there was a zero rating on this scale. Staff is very unprofessional and they lie and tell you your getting your results 24 to 48 hours days later still no results and the liers stop taking your calls.
I’ve been waiting for over 3 weeks for results tht were supposed to take 3-5 business days. I received an email that my results were ready and have called numerous times to obtain them but have been told that they are “being processed”. …
I had a Covid Test 6 days ago this is suppose to be a 48 hour test and I have yet to receive my results. When they say Free COVID Testing do yourself a favor take your helath insurance and see a doctor or go to a competent Urgent care center.
Haven’t gotten my covid results back (4 days in). They seem like scam at this point. They “test” you input all your info to make it legit and they leave with the government cheese. I would stay away from them and any van that looks like their’s. I believe they’re Jewish owned so there’s that 🚩 …
There isn’t a star lower than 1 for this poor medical company. My partner and myself had our 48hr preflight tests done on 24th December early afternoon and come mid evening on the 26th, we still don’t have them. This is now hampering our …
Me and my 2 daughters got a covid test with this company on 1/10/22 and the staff said that my results will be in 2days. Today is 1/13/22 the 4th. Day and no results! Its not fair I need my results to get back to worktops! Now I have to go …
If there was a NO star option, I would give that! Needed the PCR within the 72 hour window to fly back to Canada on Sunday. We took the the test on Thursday prior. We were guaranteed results by that Saturday. On Saturday night, I still had …
I wish to give them 0 Stars or even negative if I could. Took the test and it took more than 10 days to give the result which beats the purpose of testing in the first place. …
I have been waiting for our covid family results, which resulted in flight cancelation and continuous calling on our end. We were promised our test results at a specific time and never received them. Nobody answers the phone. We have used …
We got out of line at a NYC H&H location to get PCR tests and had to wait many days for results despite being told our wait time would be no longer than 48 hours. Two of our three tests came back and they took ~5 days to provide results …
Don’t use this lab if you need a PCR test for travel!!!!! They promised the results in 48-72 hours but it took five days for the results to arrive. The rapid test is fine but no PCR if the airline requires a less than 72 hours test result. You will not be able to travel.
Zero stars, waste of time. Got tested w my family of 4 at their blue pop-up van on Jan 14. Got results back today on DAY 9! We were told 48 hrs even though all signage and registration info states 72-96hrs…well, that’s still way off! …
A SCAM. Located in the corner around 33rd & 34th always packed inside a van (never outside like the other testing booths). Do not test here unless you would like to never receive your results
After 7 days, we still haven’t received any of my family’s 3 covid test results, even after reaching out to have them expedited. Since test samples are really only viable for 72 hours unless stored in a deep freeze, I’m going to go ahead …
Tested on 12/28/21 promised results in 24-48 hours, it has now been 5 days, apparently this company is just a money grab, taking personal information and insurance information and then providing nothing. When the government is saying …
As I wrote before they took my test on Tuesday today is Friday no results. You cannot get anyone on the phone or by email. They took my insurance I am concerned about it. I will also send a report to the attorney general for false …
Awful and dishonest company. They told me my test results would be 24-48 hours. After 72 hours, I called them and the representative told me I should have been told “96 hours”. I see reading the comments that the their SOP is to tell …
A SCAM. Was told my results would be sent to me on time and now my local government is going to fine me for not being able to provide these test results ($300!!). I called and was told I would get them at a certain time, didn’t happen, then …
Wish I would’ve read the reviews before i used them. Basically I’m experiencing the same as everyone else. Tests results were promised to be ready within 24-48 hours and now I’m 6 days in and no results. They don’t answer the phone and don’t respond to emails either. What a disgrace at a time when people are truly in need.
I was frantically looking for a test due to symptoms, and there was pop up testing site that guaranteed results in minutes and no appointment needed. Great! People were nice but told me to wait 72 hours at least. Fine, a bit disgruntled but …
Amazing amazing amazing lab. Friendly staff and Great Customer Service. Great experience using them. Wish I could give more than 5 stars.