This is the driving force behind BioPlus. We exist to make access to high-costand life-saving treatments faster and easier for patients around the … See more
Read More| Friday | 9AM to 6:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 6:30PM |
| Tuesday | 9AM to 6:30PM |
| Wednesday | 9AM to 6:30PM |
| Thursday | 9AM to 6:30PM |
376 Northlake Blvd, Altamonte Springs, FL 32701
Great people to talk to very helpful and understanding. And fast delivery. Thank You
Terrible service. Did not receive my prescription for oral chemo after calling 5 times in one week to make sure of delivery. They caused me to miss four doses of my chemo drug because of their incompetence. Avoid this company at all cost.
The support system that they provide is surprising and a welcome feature. I feel that BioPlus actually does care about their clients.
I they were on top of he situation, the prescription was delivered right on time. Very satisfied with the whole experience!
Bio Plus somehow received my prescription and interrupted my med delivery with the pharmacy I was presently dealing with. I never received a call or any type of contact from them. I spent several phone calls trying to get them to reverse their claim. My medication was not delivered therefore my Sunday injection was not available.
Excellent rx company. Very helpful staff. Knowledgeable, friendly. Received my meds when promised. I would highly recommend them
Excellent service and on time
Great customer service and very fast shipping. Extremely easy to reorder my medications and get them delivered.
Awesome delivery time came when they said it would with no issues. Thank you BioPlus Pharmacy.
Bio plus went out of their way to help me pay for my prescription and the pharmacist Jackie. Spent time with me explaining to me all about the new meds.
Prompt, friendly service. Meds were delivered the next day as promised.
The meds came on time,just started taking them so far so good.
They were so nice and helpful. Glad I used them!
They kept calling me every day even though. They told me one order wasn’t ready.I told them I would call them Tuesday.They called my daughter Friday she made the order.
Very helpful and professional.
My insurance company used this company to fill a prescription. They charged a one time setup fee for their services of over $400. Which of course insurance did not pay. What type of rip off pharmacy charges a setup fee as a new customer. …
Really nice and helpful people. Extremely fast shipping. I’m extremely satisfied with everything this company does.
Staff is friendly and listened to my questions and concerns. Package arrived on time with everything I needed. Thank you so much!
There’s no way I could be happier than I am. Always very friendly and helpful. They care about me. Always ask how I’m doing if I’ve got everything I need. I would never go anywhere else. Can’t improve on perfection.
They called to confirm delivery- and delivered when it was supposed to.- product was packaged appropriately on ice to keep it
Cold
Highly recommend!
they’ve been patient and very caring . I got my meds the day they said I would and everyone I have spoken to has been very professional and polite.
Fast service. Great website. Courteous phone service with actual people and not 5 minutes of phone prompts.
BioPlus continually updated me throughout the prescription process in a manner that was understandable and quick. I am very satisfied with their service.
Received the medication exactly when the rep said we would. Very pleased!
Very prompt and professional, got my meds surprisingly fast and the people I talked to were very nice and knowledgeable
Diagnosed with cancer and prescribed a high priced medication, the staff at BioPlus enabled me to purchase this medication at a substantial reduction from other pharmacies. In addition, all staff are caring and knowledgeable.
Very professional friendly associates over the phone. FedEx overnight my prescription. Gave me a complimentary tote with some lotion and sunscreen to boot!
Thanks you so much getting my meds to me it helps to know you will deliver my meds on time it maii look e my day less stressful thank you 😊 …
Insertion was very easy. No side effects. It’s only been one day but I can see areas clearing up.
I received my medication very fast delivery , I’m so happy with my results love it , can’t wait for the next treatment
Your service exceeds by far my previous carrier. Thank you for your concern and rapid filling of my medication order.
Great job on walking me through the whole process of getting my medicine to me and explaining how it will work.
Very simple to understand the pharmacist. Very fast delivery. BioPlus cares about you and your needs.
Thank you BioPlus. Great and caring people.
Everyone that was involved was very kind and helpful in getting my prescription going. I appreciate all the support and l look forward to future dealings with BioPlus.
They were very good to deal with and fast response on getting my medications to me, next day. With no co-pay for me this was a pleasant experience in getting this expensive medication at no cost for me.
Easy process and quick shipment of medication
I appreciate your friendly and thoroughness with answering questions . I answered your questions as well. They did a gteat job and i appreciate it. The gift bag is great too. Thank you so much!
Happy with the shipping of this product, lots of information about what I received and how to use it. Certainly a pleasure to have it delivered in a timely fashion (30min over)
Extremely nice personal. Very patient and thorough. Thankful for their kindness. Thank you BioPlus Specialty Pharmacy for your promptness and speedy delivery.
Terrible service. I’ve been trying for two weeks to get my rx through these people. Now I’m out of meds and in the middle of a flare up with no resolution as to when I’ll get my meds again. I called several times to get help and each time …
They went above and beyond to get me a medication previously denied by my insurance provider. Not one complaint about this Pharmacy
These ppl are so wonderful, they helped Me find an charity place that Helped me pay my Co-Pay. So it was 1,300 something & now I only owe $5.00 Bucks that’s a BLESSING 👼 🙏 …
BioPlus is a Fantastic Specialty Pharmacy!! Courteous, professional, accurate, & on time describe this, my first encounter with this pharmacy. I would highly recommend it to any Oncology patient in need of such services ! …
Nice people..very efficient..everything went as planned !
BioPlus text and called to let us know what time we would be receiving our shipment… it came right on time. Thanks!
Everyone was very kind, friendly, and helpful. They made a frustrating experience anxiety free. Thank you so much for caring about your customers.
Friendly, knowledgeable, answered my questions.Thorough on all aspects of taking medicine, to Medical history, medication allergies to current medicines, checking in on any changes, and signature medication delivery.
Easy to order, came on the day expected within the time frame promised and in good shape. Received many updates and that was greatly appreciated.
Great service, everyone was very helpful
Thank you!!!! It was first time with your company and he needed his med ASAP…THANK YOU EVERYONE!!! For the expedient timing of delivery! God Bless you all!
I’m greatly satisfied with the product and delivery. It was really quick and exactly as described. Great customer service
I am beyond pleased with this company. They always call me same day every month to confirm shipment of my medicine. Never had any issues. Customer service is fantastic! I definitely recommend.
Great experience! BioPlus helped us get what our doctor wanted for Jane. They made this experience SO much easier. Thanks so much!
New customer of BioPlus due to the need for a speciality Rx. Contract was initiated by BioPlus immediately after receiving the Rx from the doctor. From the CSR to the pharmacists, all the personnel were pleasant and customer oriented. …
Very unhappy with the service. Dr. sent in prescription a month ago. It is taking OVER a month for them to fill. They keep saying waiting for prior authorization from insurance. My insurance already authorized. Come on Bio Plus – get your act together!
Timely, precise, kind, and professional. Thank you.
The level of communication was impeccable. They exhibited a true concern for complete understanding and satisfaction. It was a refreshing and welcomed experience.
The nursing is really great I had Jennifer.
Bio plus was great to they called and delivered on time and very helpful.
so far smooth sailings no complaints
Absolutely awesome service. I received the meds from Florida in 24 hours. I live in Michigan.
Thank you for the order being sent out so fast and the welcome package is was very thought full and appreciated your employee was very nice and helpful thank you for being such a caring company for patients needs I really appreciate everything Teresa Bennett
I had to call 2 c for assistance and the receptionist was always helpful and patient with me. She got me directly to the person who could help me. Both times they went above and beyond to help me! I wish Scott and White was as helpful!
They handled my prior authorization with just a few signitures from me all of the sales, and pharmacist’s were very helpful and explained everything to me Very well .
They Where Awesome!!! & Done a Wonderful Job.
Bio plus is an exceptional company . Considered compassionate everything I needed to get moving with treatment.
I received excellent service through the entire process! I was served by kind and caring individuals who made me feel understood and truly had my best interest as their end goal.
Doctor recommended them as they were experts in getting pre-authorizations. I’ve had issues after issues with them. First on my psorasis biologic injection, they told me my insurance wouldn’t pay until 10 days later which delayed my …
Very helpful person on the phone.
Quick delivery
I’m very satisfied with the service so far
Representative was pleasant and knowledgeable. Registration was quick and easy. Medication came next day as promised.
They were extremely pleasant on the phone to me and my medication arrived alot earlier then expected…I want to thank BIO PLUS for inaking my experience. Non stressful and painless…Have a great day
Carol jones
I was very impressed with the high quality of customer service. BioPlus communicates with the utmost ease. They informed us educated us and cared for us. Thank you BioPlus.
I heard from BioPlus before hearing from my doctor that my medication was prior authorized. They were ahead of the game the entire way.
Communication from their staff was frequent and clear.
They made the process of obtaining my medication a breeze.
Dr recently selected bioplus for my oral chemo meds. Took only 2 days to get approved and 2 days for my medication to arrive. Very impressed so far
Quick, simple, easy delivery method, thank you.
Great communication through the process.
Initial phone call was friendly, detailed and process explained thoroughly. Meds arrived as described. There was a customer care package included with documentation. Looking forward to my husband starting his Kimo regiment now that we have his medication. Thanks BioPlus.
I never got my medication filled through BioPlus due to my insurance requiring it be through a different specialty pharmacy but the representatives I talked to were incredibly helpful and followed up which is rare when it comes to pharmacies in my experience.
Meds came quick and easy
It was very professional and helpful Receive my medication very fast Thank you job well done
Excellent customer service. Knowledgeable pharmacist helping me through a stressful time. Delivered right to my door. Very thankful for the accessibility to customer care.
Very easy to get in touch with, the customer service person was very helping and placed the order immediatley. Got a feedback call too and the person who called was knowledgeable and provided god tips based on my medication.
We have received excellent service from BioPlus. I was able to promptly schedule my order and delivery was within the window time period setup.
Excellent service. I have a 9:00 meeting with my doctor and will discuss details and probably will have my first dosage tomorrow and I certainly appreciate your help with my illness. Thanks again, Lee.
Didn’t receive 2 meds as ordered. Called on Friday and they said it will be here on Tuesday…guess what isn’t coming today? Yes chemo pills. My husband life depends on this medication. How could they do this after I had called on Friday. Find another pharmacy.
My meds got at my home on time like they said so
I can’t explain how horrible this company is. I have no choice to use them because that’s how my insurance plan works. The people I have interacted with thus far have been rude and incompetent. My first interaction in January the woman …
Bio plus pharmacy saved my my life. As a first year nursing student I was exposed to chronic hepC from a needle stick. It took 10 years for the scientist to stabilize the treatment and have the FDA sign of approval. Let me tell you I will …
This has been the best experience I have had with an online pharmacy to be informative and very prompt. The representative I spoke with was very helpful with all my questions and answered them all. I am very satisfied with being a customer of this company.
Bioplus was awesome. I had my medication within 2 days of them receiving the prescription. And they accepted the manufacturers voucher. I am on oral chemotherapy due to Chronic myeloid leukemia and this medication is like a million dollars a month or so it seems.
Great service, even found me copay reductions. Thanks BioPlus!
Definitely glad I said yes when asked if I wanted support. A pharmacist called me right away and we had a nice long visit. Glad to have them on my team.
This was my first time dealing with in home delivery 4 one of medication. When the lady called me, she explained everything to me and what 2 expect. She was very polite and answered all of my questions and concerns. Bioplus thank u 4 letting me into ur world,u guys rock.
My prescription was delivered on time and in excellent condition.
So far so good. Injected my 1st dose of Skyrizy today. Can’t wait until this plaque psoriasis clears up. I’m kind of tired of people staring and asking questions.
BioPlus Specialty Pharmacy made it very easy for me to receive my medicine and were helpful and kind with any of my questions.
Each time I had to call, the pharmacist was awesome. Folks answering g the phone were super helpful. Overall BioPlus Co gets a 10 star rating from me. Thanks for your help
Bioplus helped me every step of the way with my specialty medication. They advised me of any conflicts with existing meds, they helped me get financial assistance and contacted me a few times when I had not sent in the proper paperwork. …
I am very pleased with the service and assistance that I have had with BioPlus. I thank the Lord for this much needed assistance.
It has calmed me down. Have strange dreams. My breathing is not as strained Thanks for the follow up. Please continue.
Excellent people to deal with and fast Delivery
Was very impressed with the organization of
BioPlus. From my initial contact with the ordering of my chemotherapy to speaking to their pharmacist who answered all my questions. Hard to believe that a company exists today who works with the individual.
I was very happy with my first shipment from BioPlus. The customer service was outstanding! It was ver easy to speak with a live rep on the phone and the dashboard online is easy to navigate.
I received the meds on 29 June just as I was told For that you rate 5 stars. My concern is with the UPS delivery. The package was dropped off at 5:30pm. It was in the high 90’s all day. I asked if the package had been in the van all day. …
Meds came very quickly and on time and customer service was good as well, but I stayed home all day as I was told I had to sign for the delivery or it would not be left at my house. So I spent a day at home and in the afternoon there was a …
The representative that I talked with on the phone was super professional and quite nice. She was very thorough and knowledgeable. What a nice experience.
From the time I received approval for my medication, everything went so smoothly. Everyone that I spoke with was so friendly and helpful. I learned that the medication had been approved on Monday, delivery was scheduled for Wednesday, and I began taking the meds on Thursday. Instructions were very easy to understand. Thank you so much!
BioPlus Specialty Pharmacy was very attentive and helpful. My patients ‘s medication arrived as promised. Thanks so much.
This company is great! They helped me out a great deal.👍 …
Cold pac arrived on time. Easy thoughtful instructions. On our 5 day of application. All is good. Our local doctor’s nurse called today and asked how all is going and offered help if need be. I explained the instructions and she said …
After the initial mishap, where the rep quoted the wrong co-pay amount, I was called back in a relatively short time with the right information so my delivery could be scheduled. That was exactly what I needed.
Renee was awesome and very patient w dealing with my issue!
Every single person I talked with at Bioplus were friendly, patient and so kind. Each one made absolutely sure I understood what was being explained me. The meds came when they said they would. They followed up during the time it was traveling here and on the day. Amazing, awesome people that deliver amazing, awesome service. 👍👍👍 …
The representatives at BioPlus were kind and helpful. My medicine arrived safely and on time. I found my interaction with your company pleasant and not at all stressful.
Fantastic communication with advisor and quick shipping.
Everything went great once insurance was straightened out
Very pleasant experience. I talked to a lady named Sharice or Sharrice. She was friendly and helpful. Nice lady. The others I spoke with were also very courteous, knowledgeable and helpful. I also appreciate the prompt response in getting the medication delivered. My thanks to all.
The pharmacists and other staff were great at answering any questions I had they are very well informed about your medicines and right in point as to when they should arrive great people to have your back for all your medicines thank you so much for making it easy and very understanding of my medicines
Very professional helpful knowledgeable and pleasant.
So grateful for all the help I received and knowledge of my medication
The staff is caring, I received my medicine when they told me I would overall it’s better than going to the pharmacy waiting in line, great pharmacy
I appreciate the persistence in ensuring that my experience was smooth. Thank you for working with me to make this as simple a process as possible. I am extremely grateful for your teams dedication to my care.
Everyone was courteous and helpful. Order was placed efficiently and delivered the following day. I was able to apply and receive some financial assistance that made it possible for my treatment. Could not be more pleased.
Everyone that I have spoken to has been professional, committed to delivering on time, and making sure that the medication precautions were understood. I am very satisfied at this point.
The person that helped us with the grant was wonderful. Shipment was a speedy as promised. However UPS did not require us to sign for it.
Very good service and very compassionate.
Thank you for such a Stress-Free registration and delivery!, From the first call everyone I spoke with including the pharmacist were so kind and understanding of my needs. I received my prescription in 2 days 🙂
Very Satisfied!!
I didn’t know how I was going to pay the deductible and when I spoke with the financial advisor he was very nice and helpful. Just started taking the medicine on Saturday and so far no bad experience
This is my 1st experience with BioPlus & I must say that so far it’s all been a plus from having the pharmacy nurse call and speak with me about the medication to the delivery of the medication being so quickly delivered. Keep up the great job BioPlus!
The Pharmacist Heera was very helpful and took time to answer all my questions….
With great Compassion. …
Mostly satisfied with my experience. Had problems getting connected to the right person to begin with, got cut off several times. But once I connected the process went smoothly and my medication arrived the next day. …
I had a great experience with BioPlus! They were fast, efficient, and effective in processing my order from a distance. They also saved me a literal ton of money through Copay assistance. I would absolutely recommend their services!
Never delivered on returning calls as promised over the course of 2 weeks. Lied about interactions with insurance company. Delayed care by weeks and ultimately declined filling prescription. Even with my insurance representative on the …
Satisfied with prompt service and delivery thanks bioplus
When I was diagnosed with a health issue that was going to require a specialty medication my doctor said that he was going to use BioPlus pharmacy because they are the best as far as approval time. He told me it would take 2 to 3 months to …
Thanks for your quick and pleasant taking my order. It makes it so easy.
BioPlus Specialty Pharmacy Services met my mother’s needs in a superb fashion. Thank you.
From the point of approval, to the delivery of my prescription I was kept updated and informed. Absolutely 💯 recommended. …
I can’t thank BioPlus Specialty enough for going above and beyond to make sure I got my medicine in a timely manor. Highly recommend.
Everything was great although UPS did not have me sign for the package. That could of caused a lot of problems if my meds was stolen or delivered at the wrong place. That’s why I had it delivered at my work in the first place, so I could sign.
After waiting 13 months and missing 4 doses of Skyrizzi, BioPlus made it happen. Thank you!
Pleased with phone support and meds arrived on time. Thanks
Fairly lengthy initial process- set aside about 20 -30 minutes. But staff make the process easy and fairly straightforward. Do sign up far and “Zero Copayment “ options prior to calling – or be prepared to spend a hefty amount (depending on insurance.) overall- a good experience once my insurance agreed to pay for the med.
Very conscientious approach to informing patients regarding safe use of this product. Also very highly regarded by staff for it’s efficacy. Fast delivery for use in conjunction with other treatments.
My husband is liking this medicine so far. Delivery was great everything was fine
They made it extremely easy to get my specialty meds!
One phone call to get everything setup including financial assistance. I was transferred from one department to the next with no waiting. The receiving department had all of my information. I received the first shipment on time.
Excellent service.
Excellent service! Everyone I have talked to has been incredibly knowledgeable, kind and courteous. The level of communication is also great! They have kept us updated every step of the way. I feel so blessed to be working with them!
I will receive my first loading dose at my Doctors office next week and I’ve been pleasantly surprised on how quick my prescription came. Thank you for the support also!!
BioPlus was many time cheaper than the pharmacy of my insurance provider and I received my medication in 24 hours
I could not be more pleased
Very professional,send our order
Immediately.
My experience with Bio Plus has been excellent. Delivery was spot on .the communication between myself and there people was excellent very pleased …
Bio plus did a great job getting me what I needed and when I needed it!
Thank You!
I was extremely happy when contacted by BioPlus for my husband’s new medicine…. They made me very comfortable after explaining it thoroughly from the beginning by going through all the steps until I was happy with understanding all of the …
Thank you for your diligence with getting my address corrected so my script could be delivered!!
Bioplus was very professional. I had a helpful and very pleasant agent (Camisha) and received my medication quickly. I was kept informed as to when it would arrive and to be sure someone is home then. Overall, a most pleasant experience.
BioPlus is an outstanding company. Every one of our experiences with them has been flawlessly executed. …
Excellent service,was a pleasure dealing with your office.
Amazing company. Well, organized, efficient, great customer service. They packed the medication so securely. I was very impressed. Very professional.
Good communication, delivery as promised. Great experience.
On time and the correct meds. They even called me twice to make sure I received the meds and again to explain it to me.
Very good customer service very friendly everything was just like they said it would be
A+ experience! Very satisfied! Everyone we personally spoke to was very kind and very helpful. Delivery was fast, perfect, and on time. Thank you, Bioplus! You were awesome! …
Medications arrived as scheduled plus oter items of comfort, neck pillow, pink socks, THANKS!!!!
Calling into the pharmacy I wasn’t sure what I was going to get. It’s Thursday, people are counting down to the weekend and usually are not focused. That’s not the case EVER here! I’m proud to say that Biolife pharmacy is my pharmacy! They …
The Staff at BioPlus were so helpful from start to finish with my new Rx. They eere so kind, gave great care to being sure I understood the medication, how to use it properly. As well as informative with regards to the potential side …
Everyone knows the frustration of specialty pharmacies. I’ve been having the hardest time with getting a prescription transferred from one place to another. All my previous phone calls, the people would say. Oh we’ll look into and and see …
Working with BioPlus was a dream especially during these circumstances. They are quick to respond, easy to work with and timely with their deliveries. It couldn’t have been an easier process!
My order arrived on a timely basis, just when I was told it would.
Update 8/16/22 Poor Call Back, Never called back as I patiently waited by the phone 2 weeks later calling to schedule a refill, Supervisor half heartedly apologized, after I told him I will ask my MD to refer me somewhere else he gladly got me off the phone. Beware
Fast and efficient no complaint’s on my end appreciate the great service👍🏾 …
They called and said my medication got sent to them and the next day they sent it to my house. Fast and good service.
Good people to work with. Knowledge, courteous and helpful. Good experience thus far.
The script arrived at my Dermatologist in two days . I start my shots in one week. Thank you for your prompt service.
My medication was on time had no problems very happy with the service
I have only been on Otezla for a week so my full dose is just beginning. Hoping to see changes in my skin soon. Zero side effects at this time which is a plus.
Highly recommend BioPlus Specialty pharmacy. Everyone I’ve talked to has been super nice and helpful. I’m very pleased with this company!
Amazing experience. This pharmacy is extremely knowledgeable. Easy to work with. Super fast! They have worked so hard on my behalf going back and forth with my insurance. They are awesome!
The people were very helpful and polite, the gift (goodie) bag was a surprise and a delight. UPS on the other hand was an absolute disappointment…
Quality, Excellent and speedy service. Very professional and thorough. I was able to have my medication overnighted and had it by the next morning. Came complete with a welcome guide to their pharmacy and information on my medication as well. Will definitely be using them for my specialty medication!!
Friendly, fast service. Not only did I receive my medication but they included lots of extra handy stuff that I might need. Thank u so much for helping me through this time in my life.
My delivery was fast and arrived when stated. Thank you for the lovely gift.
Everything at BioPlus met my needs and everyone was very kind, helpful and always answered my questions very nicely.
Therapy on the phone was very friendly and helpful. Explained everything and took time to listen to my questions.
It came quickly pharmacist gave great instructions and everyone I dealt with was very kind. My only little gripe is after it was scheduled for delivery I still got calls every day to schedule delivery then I got text messages to schedule. Not too big a deal I just ignored messages
BioPlus specialty pharmacy has provided me with the best service going with them for the first time and they are very thorough with my medication needs. They were able to get my Humira to me very fast provided that I called them right away before noon. So far so good and giving them 5 stars.
I was called promptly in regards to my rx. The lady, Jessica, was super friendly and very responsive to questions. I felt very safe and secure in the process of procuring my rx through them. 10/10 would recommend.
Bioplus followed up with clear instructions and I received my medications within 3 days.Thank you so much !!
Could not have been more helpful and professional! The rapid response was fantastic. Problem solving for an issue was taken care immediately and without a hitch. Thank you for making everything a pleasant experience!
Got it here in the fastest way possible. Great to work with. Thorough and mindful of our privacy.
UPDATE: The pharmacy has worked with me and has helped me resolve these issues. I would just suggest scheduling your medications to be delivered through their website instead of by phone call. …
They were very prompt with my delivery, they gave me great advice and information.
I had one of the best experiences I have ever had when dealing with a pharmacy. I hope to have a very long relationship with BioPlus.
Have been waiting for someone to accept my insurance for this medicine. I thank BioPlus for doing so. Wxcited to get the psoriasis under control
I am very pleased with my overall experience with the pharmacy and follow up staff. They truly are concerned about my well-being and understanding of the medication.
Thank you for that nice welcome package you sent out to me and your quick response ready thanks
Fast and easy. Customer service is very helpful and efficient
Very prompt delivery, excellent packaging, great respectful communication, thanks a lot. God bless the team.
They have been very helpful and very friendly. I am glad my oncologist nurse found this pharmacy. I couldn’t be happier.
Medicine was delivered at the promised time, was very well packaged, and came with precise instructions for use and gave al the possible side effects.
BioPlus staff was very helpful and courteous. I receive my medicine when they said i would. Looking forward to doing business with them again soon
BioPlus was fantastic. I am so grateful for their kind and generous support
If they text you it is fast and painless. If they call they reiterate the same info needlessly over and over until you are ready to throw your phone against the wall! Please text us. I get the same info and delivery dates without an inane repetitive robotic human reading off a screen!
The whole experience was top notch. The folks were compassionate and highly knowledgeable.
Service were great it just was the FedEx said they delivered it and it wasn’t til the next day.
Everyone at BioPlus was so helpful! They made the process easy and worry-free.
My medications were delivered when they said they would be and was packaged perfectly. Highly recommend them.
They are on it! They even called me on a weekend to set up delivery and were very informative and answered all my questions.
The process to get specialty meds is complicated. Every time I called BioPlus they were able to help me further along the process until my prescription was in the system and shipped out.
Everyone is so helpful and informative. Medicine arrived right on time. Having a tracking system reassured I’d have my medication right at my door.
BioPlus was so easy, and fast. Every one took there time to make sure, I knew exactly what I was doing. There the best.
Everyone was very friendly and very informative. They made a very unpleasant situation easier. Felt very informed. Thank you so much for your promptn
The process of getting my prescription thru the mail was quick and easy. The staff was super friendly and helpful. BioPlus kept me updated on my shipment. Very pleased and highly recommend.
These folks were compassionate, worked quickly and were able to get my husband his chemo meds quickly and with no co-pay!
A great experience talking to all your representatives. Products was delivered safely and on time.
I never had to deal with a third party medicine, distribution, whatever but they are very fast, friendly and efficient and when you call it’s not a pain to reach a representative I don’t have any negative feedback. 🤔 …
Very thourow and prompt service also love the online account each patient has with something as important and expensive as the meds im taking this service really made me feel alot better about the whole treatment!!!!
BioPlus was very professional and they responded to my requests quickly. Myra and Jaime were especially helpful and kind.
I was very pleased with all your help in explaining the medication to me and what to look for and receiving help for him to be able to receive the medicine. You were very helpful helping me to understand everything.
I spoke with BioMed on the phone, they shipped it and I received it the next day. Excellent service.
My medication arrived on time the date stated when I ordered it. Safely packed, ice packs were still frozen. Very happy with the service.
Thank you for such prompt and professional service. Your care and concerns are surely appreciated!
My package came earlier than expected. The medication came in a insulated packet with a ice pack to keep cool. I was actually able to keep it and reuse when needed. …
It’s been awhile since I have had the experience with perhaps the most attentive, professional, courteous attention to my special prescription. In my recent experience, I wish that everyone in the medical profession was like BioPlus Special Pharmacy. A job extremely done well.
The experience has been wonderful. Your attention to details and promptness with information has helped me deal with my current health issues. Thanks again.
Howard Harvey
Excellent! The delivery was fast and efficient, they notified me when my medication was sent and I was able to track it until it was delivered, it was very well packed in ice, I’m very pleased with the service, great job 👍 …
I was very pleased with the efficiency and prompt response and contact that I received regarding my new medication. I spoke to a representative and then also a nurse who explained in great detail everything having to do with this medication. I would recommend them to everybody. Very pleased
BioPlus arranged for and delivered my husband’s medication in a timely manner. Very impressed!
They were filling a prescriptions for me for about 2-3 months but my last delivery never showed up. They didn’t call to give a warning it wasn’t coming. When I called to inquire, they told me that they sent my prescription to another …
This is our 1st delivery and am very pleased. Looking for a short but good service throughout. Thanks
Getting my shipment of Cosentyx delivered home is a breeze. Now I can digitally sign instead of waiting home for delivery! FedEx is 👍⭐️👍 …
They called me within a couple of days of my Dr’s appointment. Dealing with them was quick, easy, and a very pleasant experience. I received my starter pack fast and am hopefully on my way to clear skin and less joint pain. I would recommend them to everyone.
Everyone I spoke with was extremely helpful. I just got a prescription for an injection medication and I was totally new to the process. They helped me through every step from placing the order to actually giving myself the injection. There is nothing they could have done better. I wish more companies were like this.
Bio Plus was very accommodating and very helpful. Everyone was super courteous and understanding of our needs.
1st order which went very smooth and so thankful for the help they were with my husband’s medicine.
I ❤️ this Pharmacy. Ever since I signed up for my granddaughters prescription to go through them they call me to make sure everything is OK. They check and make sure I’ve received her medication they answer All my questions And concerns …
Customer service was friendly and professional. Medication was shipped in 24hrs. A nice welcome package was sent with order.
I’ve had a very nice experience with BioPlus, they really jump thru hoops to get you what you need as soon as possible and are so very nice when you have a mini melt down because you have been stressed . Best description is generous with their time, doing everything to help me, and listening!
I’m very happy with this company and the swift and effortless process that they provided me. Couldn’t be any happier with them. Thank you to all your staff
Everyone was very polite and helpful. When they say you’re going to get your script the next day, they mean it. So truthfully pleased.
Bioplus was exemplary from the first contact, gracious customer service throughout. And, when the product arrived; it was organized stored well, and thoughtfully including comfort gifts to ease away my trepidations.
Thank you for your considerations.
BioPlus pharmacy has been a godsend! And whoever trains their customer service representatives deserve. Each and every person I spoke through through the whole process have been courteous, professional and empathetic.
Bioplus took great care of me by phone, calling frequently to schedule a date for my 1st delivery. They paid more attention to detail than I did! I thank God for people with such efficiency, a rare item in the modern world.
My experience to date has been too good to be true. They did all the heavy lifting dealing with the insurance company and I received my Rx the day after I confirmed my information. Very, very pleased with this company.
BioPlus is fantastic! I couldn’t afford my high copays and they saw to it immediately. They got a grant to pay my copays. They also set up my phone so I could easily fill out paperwork and give my e-signature over the phone. Then they …
Great service with the FedEx overnight shipping. Talking with the pharmacist about my new medication was very informative. She spent a lot of time, was in no rush. So polite and kind.
Very thankful for BioPlus. They delivered my sons Dupixent shot in 1 day. The service was incredible. I love how caring they are. They call to make sure everything is going good & to check on you. 10/10
At first Bioplus Pharmacy was a great experience. However, due to a communication error, I have not received my needed medication for 2 months now. I have called probably a dozen times and spoken to several supervisors and they have been …
I was really pleased by the staff at BioPlus. They were friendly, professional and very helpful. I feel that they have an efficient and secure process of fulfilling my prescription requirements. They have called me to check on my …
This was my first time interacting with BioPlus. I was very impressed with the expertise and patient of both the customer service and the nursing staff. On par s nurse named Yuri, who was informative answering question Re my Medication as well as the procedure for delivery. I thank Bio Plus for being so considerate to my feelings.
These folks are awesome. They make the process of ordering your sophisticated pharmacy items as simple and streamline and short as possible. They are sensitive to your time needs and make ordering and reordering more simple than anyone I …