Not sure why the bad reviews was normal when we called and setup service. Bills are amount we typically expect, sometimes less or more.. pretty straightforward normal utility provider.
I had to call them once regarding my shut-off valve. The lady on the phone was super nice and helpful! The water quality/taste is top notch and the rates are better than all of the other places that I’ve lived.
I received a 534.00 bill and I had to apply for a promise to read my meter ???
I think it’s obvious it’s almost double our regular bill.
The prices are really high. …
Very bad customer service .
Poor customer service. It’s a monopoly
Always very pleasant when I call.
Poor customer service. Worst phone conversation I’ve had in a very long time.
Horrible customer service. You have to litterally call them daily to get any reports from the office. Office staff is unmotivated, and lazy.
Very helpful and courteous. Enjoyed the personable approach.
Not sure why the bad reviews was normal when we called and setup service. Bills are amount we typically expect, sometimes less or more.. pretty straightforward normal utility provider.
Horrible customer service. Dustin said you can call when I’m more stable. Excuse me???
You don’t define me buddie! …
I had to call them once regarding my shut-off valve. The lady on the phone was super nice and helpful! The water quality/taste is top notch and the rates are better than all of the other places that I’ve lived.
I received a 534.00 bill and I had to apply for a promise to read my meter ???
I think it’s obvious it’s almost double our regular bill.
The prices are really high. …