Black Diamond provides full-service pest control from industry-leading professionals. Our skilled exterminators do it all, from general pest … See more
I work for an elderly apartment community. We use Black Diamond on a regular basis. I keep in close contact with the office especially Susie Taylor. I email her all the time to update my lists for treatment she is always prompt and courteous. I highly recommend black diamond.
Thorough, military-friendly, professional, appointment within one week, and same-day termite inspection report sent to my email. Shout out to Alan, I enjoyed our chat. …
Wonderful service! Follow up is stellar. The outside of my house and treated and rarely see bugs indoors. But if I do all I have to do is contact them and they will schedule an in home baseboard spray.
Hi I’m from Sycamore Heights my name is Roth maintenance man. JUSTIN L Was very professional and very helpful very polite great job and I Highly recommend Black Diamond Services.there’s been three or four different guys out here theyall …
Had a bed bug inspection for peace of mind after finding a few. Robert and Maverick were polite, professional, and experienced. Black Diamond was very under standing of our situation. We tried self-treating at first and now wish we had …
I was inquiring about different services offered through Black Diamond. While doing so the person on the other end of the call was Rebekah S. she was very attentive and knowledgeable. I just moved to a new house and she took the time to …
I use Black Diamond for their interior/exterior pest control services(ants, spiders etc.) I also use their mosquito service from April to October. They have always done a great job. They are knowledgeable, timely, and efficient. Their …
We had just moved into this house we live in now and wow it was a total nightmare! Every annoying pest you could Think of started coming out of woodwork. So horrible!! Black Diamond took care of it with just two treatment! They are great👍 …
Cody Crawhorn has been keeping my house pest free for years now. He has excellent customer service and is VERY thorough in his work. You can tell he loves his job. Thank you so much for all that you do!
Everyone I’ve worked with has been professional & friendly. They send a reminder call as well as reminder e-mail with the technician’s picture before they arrive.
This was for our quarterly inspection and treatment. The end of our house faces the south and is always an issue with ants. It’s an old house and the exterior wall is close to the ground. Our professional listened to my wife explain the …
We have used black diamond for years. The technicians are very professional. Today we had a new technician named Joseph Peña.He was very polite and we were very satisfied with his service.
Shout out to Black Diamond for the great job they always do keeping our lawn in great condition. Completely satisfied with all their services and their service personnel have always been so friendly and helpful with any questions I might …
I had the pleasure of speaking with Montana a few days ago about a quote, She was the absolute sweetest, She was super helpful and polite throughout our whole conversation😊 …
My original appointment was scheduled a week from the day of calling, but shortly after I hung up a technician called me. He said he was in the area and could come by my home in about 20 mins. I was so happy because I didn’t know how I was going to deal with ants for a week. He was very professional and polite.
The technician, Todd Braitling, was on time, polite, thorough and professional. He listened to our concerns and addressed any issues we had. We are completely satisfied with the excellent job Todd did on our service call. We would be happy to recommend Black Diamond to anyone who may need their services.
Black Diamond has been excellent to work with. They are on time, every time. The men and women we have dealt with in person and over the phone have been so professional, polite and helpful. This has been a way better experience than I ever …
We had been fighting the ant legion for what felt like years. This latest battle had taken a massive toll on both sides. Then, along came Cecy Morarity… She had a secret weapon that would devastate the ant armies. That weapon… was Melissa …
When I called I spoke with Susie Taylor and she was so helpful and answered all of my questions. She really put me at ease about using their service and what all it entails.
Montana, Machaela, Daniel, and Melissa are all very professional and personable! They are definitely assets to the company. Amazing customer service team!
Very pleased with Black Diamond. Our technician, Kandice Carson was personable, professional and very knowledgeable. She has been to our home twice and highly recommend her!! …
The ladies in the office have great customer service and communications skills. They are always on top of things and very helpful. The tech we use is awesome.
We had an ant infestation and called Black Diamond. Adam of Black Diamond arrived on time today. He was very thorough and determined a course of action for us. We had a good experience.
Great experience with Black Diamond! Recently discovered we had a small termite issue in our home. Jim came out quickly and helped diagnose the problem and got me on the schedule for a couple of weeks out. He also helped me figure out a way …
We’ve been using Black Diamond for a few years now, and I couldn’t be happier with the service. Micah was our service technician today, and he was efficient, friendly, professional — all just what we expect and love about this company. The service is reasonably priced, too!
I have utilized various Black Diamond services over several years and have been very satisfied overall. James typically provides my monthly preventative pest control treatment and is punctual, professional, thorough, and friendly. Black …
Great job from this company very organized and quick to get to you, along with having a great dispatch. We had Montana who listened to our problem and got us set up to have someone take care of our situation.
I called Black Diamond after 5:00 p.m. on Friday, but Cecy Morarity answered the phone politely, and she was very nice, courteous and helpful! She set-up a service call to take care of our wasp problem for the next morning, which is really quick service!
Black Diamond Pest Control does their job, updates our record book and communicates with our staff. I have used them in multiple locations for over 7 years!
I just completed my second round of treatments on my home this morning. I had my home treated for sugar ants, backyard mosquitos and a few other bug related issues. Melissa came out yesterday and was incredibly thorough inside the home as …
I live between an infested rooming house and an abandoned house and I was going through the most fighting THEIR infestations. I was able to contact BLACK DIAMOND every time I had an issue and had them come out, evaluate, exterminate, an …
Cannot recommend enough!!! Absolutely wonderful to work with. Great price and quality work too. And so professional. If I could give a rating of more than 5 stars I would!
Matt Brunner was at my house this morning, and I wanted to take the time to share just how helpful, friendly and professional he is. He arrived right on time, asked me about my concerns and then let me know exactly what he would be doing …
Our Black Diamond employee provided an excellent service. He was very professional, but friendly. He asked about the service we had purchased and then completed the service . I am very happy with the monthly service we have done to protect …
Very satisfied with this visit. Matt Brunner was very professional and thorough. He made sure all my questions were answered before he left. Would definitely recommend black diamond to others.
Robert Miller is a wonderful Black Diamond tech is has been serving City View Park apt for two 1/2 years. He has help with controlling general pest issues because of how thorough his pest inspection and treating units.
Black Diamond representatives are always friendly, professional, on time, and do a great job. We use them for quarterly pest control and termite inspections, but if other needs arise in the future that Black Diamond performs, we would not hesitate to give them a call.
I’d like to give Joan (our service man) an excellent review! He is always professional and never leaves without making sure we are satisfied! Good man!
The customer support is phenomenal. Montana, Machaela, Melissa. Are very kind and professional. Black diamond is who I’m calling the next time I have pesky invaders
Black Diamond was on time and very professional. Not pushy at all with termite inspection, and prices were very competitive. Susie Taylor was especially friendly and knowledgeable.
I worked with Sheila Crick. She was very thorough about the process, what needed to be done prior to the day of services, and also the day of services. She sent information also via email so I would not forget anything. I would recommend Sheila and Black Diamond to anyone!
We had a woman representing Black Diamond come out to do a treatment for ants. Our ant problem was terrible, but since she left – we haven’t seen a single ant! She was very thorough and took her time, also explained every step along the way …
Montana is a customer service guru! Her expertise and knowledge on the services provided me with unwavering confidence in who I trust for my home maintenance. 10/10, she’s my preferred contact at the Jeffersonville location.
Spoke with Montana ! Very nice and professional. Was able to get me the service I needed and help answer all the questions I had. ! Definitely recommend ! 10/10 customer service experience!
Staff was on time. Professional and courteous. Explained procedures used. Products used are doing the job requested. Have used Black Diamond for over 12 years and have always been pleased with their work and products.
So far, so good! Had our first experience today and everything went smooth. Good communication and a friendly and knowledgeable field tech. He did a thorough job and took time to answer all of my questions.
I called Black Diamond the other day to ask some questions regarding an overall pest inspection and what I could do for the insane amount of ants that I’m currently experiencing. Though I am still on the fence, I wanted to let you all know …
This company was extremely efficient when handling my extermination. The woman I talked to on the phone, Ellen, was professional and handled the situation very well and in a timely manner, as well as the people delivering the service. Definitely recommend this location.
Montana is very helpful anytime my wife and I need any services. We battled an ant issue for a while and she was always quick to get someone to our home to treat and was always very professional as well as the service men and women who came to our home.
A big thank you to Matt Brunner from Black Diamond! We needed help with a mouse problem and Matt was at the home the same afternoon we called. He also adjusted his schedule to fit mine! Way to go, Matt… you are amazing! Great Job!
Joan came out and sprayed my house and was very friendly and professional. Very experienced and informative! Have not saw a stink bug or any other bug since they have been coming.
I have been trying to get someone out to my home because we didn’t know what was going on. This nice lady Susie ask me how’s my day.. I knew I was going to use Black Diamond services.. She put me on the schedule in right then.. Susie made my day with one question.. Great lady and very friendly
The service advisor was exceptional! The notes said I wanted to be there but I was unable to . He called me asked what issues I was having , he said he would look around and see. Before he left he called me back to explain what he had found …
Technician- Adam Brooks was personable, extremely informative and professional! I have been on a quarterly program with a different company. and am switching service due to the level of experience and pride Adam has in his profession.
A more professional and helpful company I have never come across. Questions were answered quickly and with courtesy. The technician was always on time and very thorough in their job. Cannot recommend them enough.
The people at Black Diamond are terrific! I’ve spoken to a number of the Receptionists & they’ve been very accomodating to changes I requested. Jason Brooks (tech) was great – he was very polite;explained everything to me & answered all my …
We have been using this company since January 2021 and I have noticed this company continues to do an amazing job. Today we had our pest control appointment and Jean Ruel did a phenomenal job with explaining what he was going to do, …
We used Black Diamond at our business and they were fantastic! We spoke to a sweet woman named Montana and she was beyond helpful and easy to talk to about our needs! She was able to answer all our questions and was very knowledgeable! We will definitely use Black Diamond in the future!
The people at Black Diamond are terrific! I’ve spoken to a number of the Receptionists & they’ve been very accomodating to changes I requested… Jacob Brooks, the specialist who came to my home was professional & kind, & very thorough in his inspection & treatment. I highly recommend them for any pest control needs.
My wife and I have had Black Diamond service across two houses for years now (5+ if memory serves). Always a pleasure to deal with and have always went above and beyond with exceptional customer service. Recent service was a general spray …
Wayne Dawes is very knowledgeable about all areas of pest control including lawn pest as fleas.thanks for sending such a informative and friendly tech. He is awesome.
I could not be more satisfied with the quality of service offered by this company and its technicians, especially Buddy, who is present every month on time for the monthly route, in addition to his attention and professionalism.
Jeremy Little from the bed bug department knew what he was doing, was very professional, also he would answer any questions I needed and now I can help myself do better with my house.
I was so excited and happy to see my tech Travis Boling He did an amazing job and made everyone in the home feel safe and that everything was under control!! Thank you
The customer service is some of the best, very responsive team, great at breaking complex topics down for the average person (me). Also, anybody else laughing over the lady screaming like a bug on the while-you-hold recording hahahaha! Amazing 🙂
John Powell, a supervisor in pest control, is the epitome of outstanding customer service. John came to my home on 2 occasions as a follow-up to several technician visits to deal with a carpenter ant issue.
Garret Hudson was fabulous!!!! 10/10 super nice and helpful!!!! He really was a sweetheart and did everything I asked of him and more, went above and beyond!!!
I appreciate the service that Ethan Welch provides. He has a good work ethic and the best quality of all, he is honest. He is a good asset and representative for your company.
Black diamond is the best and Tim Dickerson is the best they have!!!!! He came out and did an excellent job! Thank you black diamond and Tim Dickerson!!!!
Jerimiah is a patient, courteous, and one-of-a-kind service professional who will go above and beyond to give 100% customer satisfaction.
I would highly recommend Black Diamond and Jerimiah Hinds to anyone looking for the best pest control.
Black diamond has done an excellent job treating our shop for general bugs and spiders. David L. attention to detail has always been greatly appreciated.
John, is the gentleman that always makes our maintenance calls. He is very professional and caring in his work. He always ask if an area is ok to spray since my daughter has special needs. He is efficient, caring and always does a great …
Kevin Beattie is our tech. We are so
pleased with the service he provides. Kevin is through and knowledgeable and it has made us safe and secure in our home.
Kandice did a wonderful job when she came to my home for pest control! She was professional and checked every nook and cranny to make sure all my unwanted home visitors were taken care of. She even went the extra mile and found a big spider we didn’t know about. Thank you Kandice!!
Matthew Brunner did a wonderful job of explaining the life cycle of carpenter ants and how the poison affects them. He also did an excellent job of explaining to my wife and I what we need to do moving forward to avoid them.
Les Williams came to the house today & was so informative about baiting & I think employees could really learn from him. He spent some extra time making sure that he baited in every problem area and usually the employees are in and out in a matter of 10 mins. This guy really cares about our problem. 10/10 with this guy for sure.
James Strong was amazing, professional, friendly, very knowledgeable about everything. Love working with him and would recommend him to anyone to be their technician.
James Strong is our pest control gentleman!!! He is AMAZING, always takes time to answer all questions and is very knowledgeable about what does. We appreciate him!!!!
Travis Boling was really great. He made sure everything we needed was taken care of. I was unsure of what company to go with for our pest control needs, but Travis made my decision easy!! Highly recommended.
What a blessing this company is! They were quick to respond and the tech they sent out was awesome! Thanks Travis Boling you were great! Highly recommend!
We have used Black Diamond for the past 3 years and I have in a previous home for over 10 years! Where we are now our technician is Robert Miller and he has become like family! He is caring, friendly, outgoing and knows what he is doing and gets the job done ! Thanks for a job well done!
Had the best pest control experience the other day with Jeremiah Hinds. He was very helpful and professional. Would definitely recommend. Thank you so much!!
I wanted to share how amazing Wydell was today. Very professional and he took the time to explain my pest situation. I will now only do business with Black Diamond in the future.
Used several companies in the past and I’ve had the best results after I switched to Black Diamond. Kyle P did my last service and did a fantastic job.
Black Diamond does all of the pest control for Partridge Pointe Apartments, and they are absolutely wonderful. Gene, Dreyk, Melissa, and Peyton have been an asset to the Partridge Pointe staff and its residents. All of them are professional …
Matthew Brunner and his helper Steven Albright came and was thorough and informative. They introduced themselves were very friendly and polite answered any questions that I had. They was very knowledgeable as far as what they were doing and I would recommend them to anyone
We have the total package service through this company,and up till yesterday I was considering on canceling it. Then jwan showed up and out of every one that has came to our home the last few months.he is the best I would recommend him over …
Jesse Johnston was very professional! He was very knowledgeable of the products he was using and the safety around my animals!! Will absolutely use Black Diamond in the future!
Black Diamond pest control professionals are always thorough when addressing our pest control needs, and take time to walkthrough what they will be doing and what the results were. Highly recommended due to reviving consistently great service.
I had been suffering trying everything to get rid of roaches. I called them & paid $140 & within one day, with a heavy infestation, after trying to get rid of them myself.. I’ve not seen one alive & I couldn’t be happier. He was on time, very professional & respectful. I HIGHLY RECOMMEND!!!!
Thanks to Black Diamond for their services at our business. We had David L. at our offices not too long ago and did an amazing job with his treatment. Will always recommend Black Diamond to our staff, clients and families.
Today Lucas and Darren came to check my mouse bait traps. They came exactly on time with big smiles and baited all the traps. They are fun, intelligent and professional. Kudos to Black Diamond for exceptional service.
Joey James did an excellent, very professional and thorough job of my annual termite inspection. I am very impressed with the caliber of technicians that Black Diamond has servicing in the field.
John Powell came to my home. He was professional, and on time. He answered all my questions about spiders. He put me at ease. He did a great job. I can sleep better tonight.
I called Thursday afternoon for an emergency visit and Friday Michael Allsworth came to our office. We found more than we had anticipated but he was gracious enough to explain the process to us. We would love if Michael was our exterminator at every visit.
Adam Brooks treated a rental property for us several times and went above and beyond both times! We really appreciate him and the work he has done! Thank you Black Diamond and Adam!
Isaac did an amazing job at my house and took the time to explain everything in detail!! He is very friendly and cares about helping people! I will definitely be requesting him to come back!!
Absolute waste of your money. These gentlemen are very kind & professional when they are selling you their service. After that they are extremely unresponsive & provide incomplete work. They continuously make up lies & stories about visits, …
I have been using Black Diamond for years doing preventative pest control and they always do an excellent job. I almost never see anything which keeps the wife happy. I have had Eric Schmitz come out for the last two visits and he is …
Joan Always does a great job! Never have an issue with pests anymore with him on the job. Goes above and beyond in his work. Always very nice and always on time, great employee!
My tech Quinn Gilbert does a great job. He is very professional and through. He is always on time and does a great job. Very pleased with the service and highly recommend. Paul Kelty,M.D.
Zackery Brown set my family up with an excellent plan and price. He was professional and courteous. Was very helpful in planning our steps on what we needed to get done. we are currently set up on a plan that will fit our needs and budget. …
Joan is the best employee in black for that does pest control I worked with him many years and he goes above and beyond his call duty I don’t see many who have obtained this call please acknowledge his great efforts and sincerity towards …
When we first started using Black Diamond we were made to feel ashamed and felt belittled for the condition our house was in. BUT, after Robert started coming he made us feel so much better. He talked to us respectfully and helped us get …
Robert Miller has been servicing the business I work at for several months now. Robert is always super friendly and always checks to see if we are having any additional issues we were not having on his previous visits. The service with him is always top notch.
Black Diamond has always provided excellent service for us. Todd Braitling was the last employee to come out and spray our home. He was very efficient, arrived on time, polite, and always able to answer our questions. I hope he comes out next time for our service! #bugsbegone
My husband and I currently use Black Diamond for ant extermination. Montana was able to to give my husband and I the best plan to fit our budget! She thoroughly explained each package available and is very patient. We currently have the …
I originally used their service for what turned out to be grain beetles and now have recurring service for mice. Overall, they’re very knowledgeable and educational. I’ve had a couple of lackluster appointments where the servicemen don’t …
I really appreciate knowing when the technician is going to be on the way to my house. The technician listened to my concerns about having spiders inside, even with my external pest control contract. She came inside to see an example of my …
Joan is amazing. Every time he comes he does an exceptional job. Takes his time and makes sure he he covers as much area as possible. If you use Black diamond’s services request him.
So James M came today and I was beyond pumped! He is the best he takes his time he explains things to me. He is so through and super nice!! I’m praying he comes next month! And so on and so on lol!! Love this company there about there business!!
Black diamond is the most knowledgeable and professional company I have ever seen. Tim Dickerson was my technician, he has many years of experience, and is truely an asset to the company. Thank you so much black diamond
Our Company uses Black Diamond Pest Control and we cannot be happier! Our tech is Thomas McDonough and he is outstanding! Very thorough and gets the job done no matter what. We definitely recommend using Black Diamond.
Robert Miller is our specialist and he is always on-time, professional, and engages us in conversation while working. He always has a smile on his face and I enjoy our chats. I also like the reminder phone call and email I get prior to his arrival since I usually forget which day our service is.
Richard Miller was incredibly professional, taking time to explain the product being applied along the outside of our home. He took time and care to ensure the product did not get on windows which would have been adversely affected. I appreciate his hard work and diligence!
Peyton came today and did a GREAT job! We have the quarterly outdoor service. We told him that we were noticing a lot of ants and he took the time to find the nest and took care of it! Much appreciated!
Todd was my technician at Black Diamond! He showed up and was easily able to identify the issues we were experiencing.
They have several options to fit your needs. They will work with you every step of the way. I would reccomend them anytime! 10/10.
I called to have an appointment and they sent out JamesStrong Now I wasn’t expecting too much out of pest control but James went above and beyond in every way I could imagine. Not only was he very thorough, he was also extremely …
John Powell does a great job, very professional and knowledgeable. He explains everything, and helps resolve our pest problems. Would definitely have John come out again. We’ve used Black Diamond for many years now and will continue working with them as needed.
We worked with this company for our home purchase inspection, and later for services after buying our new house. I was especially grateful for the friendly and professional assistance by Sheila when setting up treatment services. She was great to work with, and I highly recommend the company!
This was my first time using Black Diamond and gotta say I was very impressed! My tech Lucas was so knowledgeable about hornets. Made me feel like my home was in good hands. I hope he is our new regular tech.
This is my first time using Black Diamond after previously using another local company. It was easy to get an appointment set up and the treatment was very thorough. Eric Schmitz inspected and treated the entire house. We have not seen a …
Wydell came in and was very easy to talk to. He is very professional and knowledgeable. He was able to do a quick evaluation with minimal disruption. He gave an accurate account of exactly what needed to be done and walked me through the process. I definitely recommend his professional service for any pest problems or evaluations.
Peyton was a great guy! I asked me questions about the treatment and he was able to go ve me great insight on recovery of my home with the pesticide he used and about my pets being around the chemical. He did an excellent job. I give him 5 stars!!!
Joan is amazing! Every time he comes out he makes sure to do a terrific job to get the problem taken care of! We’ve had several different people come out and spray and rush to get the job done. He’s one of the only ones that make sure they’re taking their time and doing their job properly!
Ive had Black Diamond Pest Control for years now and everybody has always been so friendly. Great customer service at this company! Robert Miller has been the same guy coming for probably a year now. Every month. Super great guy. …
We will be using Black Diamond from here on out. We’ve been with other pest control companies in the past but, Black Diamond is the real deal. Evan was super kind and very personable. He did a very thorough inspection of our furniture and I am very pleased.
Black Diamond comes out to my work on a regular basis. It is always the same technician- Buddy. He’s great. Very friendly and I haven’t seen a bug at work since he started. I would definitely recommend him and Black Diamond. The billboards are great too.
I’ve used Black Diamond for many years. The service technicians deliver superb customer service and quality work. I also want to give a special shout out to Todd, who goes the extra mile to ensure my home is sufficiently covered during my quarterly sprays and pest control checks. Awesome Job!
Travis Boling was my tech and he is the absolute best. He suggested many ways to deal with our bug issues to keep them under control and maintained properly. I’ll definitely be scheduling him back every month! Very professional and answered ALL of my questions 🙂
I called Black Diamond for a general pest inspection at my new house and was met with responsive, professional care. I had Evan help me and he was very polite and knowledgeable. He really eased my mind and assured me I would be taken good care of! 10/10 staff and procedures!
This was my first time using this company for my bug issue and I was amazed. The technician they sent out (Quinn Gilbert) did a thorough inspection and treated my house. Positive attitude, on time, and was nice enough to answer all my …
Joan has always done a great job! He is always friendly and upbeat. He does such a great job! He is dedicated to his job and works in such a deliberate manner. Thank you for keeping Joan in your company. He is always a joy. Black Diamond is a great company!
Ron was very polite. Worked quickly. The scheduling service was very easy to talk to and really nice. I appreciated the notification they sent to me. They gave me his name and picture so I knew who he was when he arrived. Great service!
Speaking from an office point of view myself, the office at Black Diamond is SO great to work with. Katy ALWAYS has a cheerful attitude of service, and the other office ladies always take good care of us. I have spoken with Blaire, Dustin, …
Orginally I had used another pest control place and then switched to Black Diamond. Best decision ever. Todd came out and sprayed our house. He is super knowledgeable and I can tell he truly enjoys his job. The quality of work done by him …
I’ve used Black diamond for a few years now on a monthly contract. I love the service technician Buddy. He is efficient, courteous, and always timely. He comes every month like clockwork. I specifically asked that they continue to send …
Peyton was very helpful in doing his job. He answered all of my questions and explained what he was doing. I feel that he knows his job well, and does his best to help customers be serviced incredibly well. Thank you for sending Peyton to …
Customer service is absolutely amazing here.
I’ve spoken with Montana and Melissa while calling to discuss my needs. They both went above and beyond to not only make me feel welcome and understood, but …
It is with great enthusiasm I am writing this brief review of your service and appreciation of your technician Thomas McDonogh with Black Diamond. We are lucky to have such a knowledgeable, professional, and friendly vendor. …
We have used Black Diamond for years and are very happy with them. Kevin is the tech that has come to our home the last two service calls. He is absolutely wonderful. He is very friendly and does a great job. Everyone should try Black Diamond. They are the best!
I had a great experience with Black Diamond! Brittany Brown responded very quickly after I sought a quote online. Brittany got me an appointment for the very next day and discussed rates with NO hidden fees. Our Tech, Kevin LaBlanc was very …
Troy has serviced our home several times and has been very informative and helpful each time. He is professional and personable as well as willing to take the time to answer any questions we have and address any concerns. I appreciate his …
Black Diamond is truly head and shoulders above the other countries in the area. Recently I had a problem with crickets in the crawl space of one of my rental properties. Its a low, wet, nasty spot. The technician Eric Schmitz got in there …
Black diamond is a great company. I’ve had their service for many years. Travis boling is an awesome tech.
Garrett Hudson is an amazing person. Thank god for him
Jesse was awesome and we have no pest issues now.
Joan came out to help with our roach nightmare ,thank you very much ,im glad we have no more roaches all i can say is thans much
Joan Hernandez does my monthly spraying and does a great job.
Peyton F. was very professional, we were beyond pleased with his service and expertise
I work for an elderly apartment community. We use Black Diamond on a regular basis. I keep in close contact with the office especially Susie Taylor. I email her all the time to update my lists for treatment she is always prompt and courteous. I highly recommend black diamond.
Thorough, military-friendly, professional, appointment within one week, and same-day termite inspection report sent to my email. Shout out to Alan, I enjoyed our chat. …
Caleb was very thorough and polite. He did a great job and we would highly recommend him.
Kandice C. was professional and easy to work with, would work with her again. Thank you!
Wonderful service! Follow up is stellar. The outside of my house and treated and rarely see bugs indoors. But if I do all I have to do is contact them and they will schedule an in home baseboard spray.
Brittany Elmore was our tech and she was very professional and courteous
Steven was great. Very knowledgeable and went above our beyond our needs. We appreciate it.
Very professional, timely and courteous! Jesse was great!
Shannon Smith absolutely demolished those trash rodents! Very professional and efficient
Hi I’m from Sycamore Heights my name is Roth maintenance man. JUSTIN L Was very professional and very helpful very polite great job and I Highly recommend Black Diamond Services.there’s been three or four different guys out here theyall …
Had a bed bug inspection for peace of mind after finding a few. Robert and Maverick were polite, professional, and experienced. Black Diamond was very under standing of our situation. We tried self-treating at first and now wish we had …
I was inquiring about different services offered through Black Diamond. While doing so the person on the other end of the call was Rebekah S. she was very attentive and knowledgeable. I just moved to a new house and she took the time to …
Very professional and friendly. Troy was very helpful and made sure everything we needed was taken care of.
Robert Miller mywas my pest control guy and he was very nice and very through hope he is my full time guy
I use Black Diamond for their interior/exterior pest control services(ants, spiders etc.) I also use their mosquito service from April to October. They have always done a great job. They are knowledgeable, timely, and efficient. Their …
Excellent and professional service provided by Shannon. 10/10 would recommend
Jesse Johnston did a wonderful job spraying our home!
Matt Brunner was very professional and very nice and answered all questions he went above and beyond/
Joan does a grat job Akways ask for him he isdoes a great job
We had just moved into this house we live in now and wow it was a total nightmare! Every annoying pest you could Think of started coming out of woodwork. So horrible!! Black Diamond took care of it with just two treatment! They are great👍 …
Cody Crawhorn has been keeping my house pest free for years now. He has excellent customer service and is VERY thorough in his work. You can tell he loves his job. Thank you so much for all that you do!
Glad I switched to Black Diamond. Kyle Pelley made the transition simple and easy.
Always a great experience with Black Diamond. Our Technician was outstanding.
Everyone I’ve worked with has been professional & friendly. They send a reminder call as well as reminder e-mail with the technician’s picture before they arrive.
Kandice was professional and personable. Thank you for bringing us peace of mind today!
They were available to discuss the inspection provided for my home inspection. I would definitely use them again.
This was for our quarterly inspection and treatment. The end of our house faces the south and is always an issue with ants. It’s an old house and the exterior wall is close to the ground. Our professional listened to my wife explain the …
The Bug Guy was cordial and seemed to know his stuff. Didn’t like that we had to leave for 3 Hours, but I guess that’s part of the process .
We’ve used Black Diamond for many years. The guys are always very polite and professional.
Ask for “Dreyk” very pleased with his service and knowledge of my pest control needs.
DIAMOND PEST CONTROL IS THE BEST! TIM DICKERSON IS AWESOME
We have used black diamond for years. The technicians are very professional. Today we had a new technician named Joseph Peña.He was very polite and we were very satisfied with his service.
Montana was wondering she answered all of my questions with professionalism and made me feel at ease for choosing this company!
Shout out to Black Diamond for the great job they always do keeping our lawn in great condition. Completely satisfied with all their services and their service personnel have always been so friendly and helpful with any questions I might …
I had the pleasure of speaking with Montana a few days ago about a quote, She was the absolute sweetest, She was super helpful and polite throughout our whole conversation😊 …
My original appointment was scheduled a week from the day of calling, but shortly after I hung up a technician called me. He said he was in the area and could come by my home in about 20 mins. I was so happy because I didn’t know how I was going to deal with ants for a week. He was very professional and polite.
They always alert you they are coming. This time I had a newbie who did everything by the book which is good!
The technician, Todd Braitling, was on time, polite, thorough and professional. He listened to our concerns and addressed any issues we had. We are completely satisfied with the excellent job Todd did on our service call. We would be happy to recommend Black Diamond to anyone who may need their services.
Black Diamond has been excellent to work with. They are on time, every time. The men and women we have dealt with in person and over the phone have been so professional, polite and helpful. This has been a way better experience than I ever …
Thank you Jesse Johnston for always being so friendly and just doing an overall great job!
Montana Morrison was very helpful and friendly I greatly appreciate her patients with all my questions . She is a ray of sunshine
We had been fighting the ant legion for what felt like years. This latest battle had taken a massive toll on both sides. Then, along came Cecy Morarity… She had a secret weapon that would devastate the ant armies. That weapon… was Melissa …
Our technician Jesse Johnson did a great job inspecting and spraying our house!
They cured our spider problem. I’m impressed with the service they provide. No complaints.
Bill Nicholson did pest control at my residence. He was very polite and helpful!
Black Diamond does a great job, are on-time and responsive, and very thorough. Will use them again!
Technician was very nice and professional. When he left I felt relieved and confident that the mice would soon be gone!
When I called I spoke with Susie Taylor and she was so helpful and answered all of my questions. She really put me at ease about using their service and what all it entails.
Bill Nicholson took care of a wasp nest for me at my job and did a great job!
Very happy with our agent
“Joan Araujo Hernandez”
He is so friendly and does an excellent job. …
I spoke with Montana! She was absolutley professional and so polite! Made my experience with them so easy!
Melissa Beatty came to my house, was very professional. She got rid of my ants. Didn’t see any rest of the year
Joan Araujo is the best technician ww ever had,thanks Joan for caring about our home
Troy is an amazing tech, friendly, professional and reliable! Thanks, Troy!
From: Kim at MICAH Christian School
I have never had a problem with black diamond. They always call before they come and do a great job.
Jeremy Little with Bed Bug department was very helpful with questions and helped me understand what I needed to do a lot more
Darren Istre did a great job when he came by and was professional as well.
Montana, Machaela, Daniel, and Melissa are all very professional and personable! They are definitely assets to the company. Amazing customer service team!
Very pleased with Black Diamond. Our technician, Kandice Carson was personable, professional and very knowledgeable. She has been to our home twice and highly recommend her!! …
Steven Albright was a great new tech. Worked hard to solve our issues. Thanks
Matt Bruner did a wonderful job and was extremely polite and knowledgeable.
Thank you Zack b. for being very professional and always taking your time and doing an awesome job spraying my home .
Troy was excellent. He explained throughly, was courteous and sprayed areas well. He is excellent.
The ladies in the office have great customer service and communications skills. They are always on top of things and very helpful. The tech we use is awesome.
We had an ant infestation and called Black Diamond. Adam of Black Diamond arrived on time today. He was very thorough and determined a course of action for us. We had a good experience.
Great experience with Black Diamond! Recently discovered we had a small termite issue in our home. Jim came out quickly and helped diagnose the problem and got me on the schedule for a couple of weeks out. He also helped me figure out a way …
We’ve been using Black Diamond for a few years now, and I couldn’t be happier with the service. Micah was our service technician today, and he was efficient, friendly, professional — all just what we expect and love about this company. The service is reasonably priced, too!
Toby James did a very thorough inspection for termites today. Answered questions well. I’m very pleased.
Highly recommend Black Diamond. Montana helped me get a quote and she was absolutely wonderful and so sweet. All of the employees are kind.
Jeremy Little is an excellent service provider, the work he does is always professional and of quality.
I have utilized various Black Diamond services over several years and have been very satisfied overall. James typically provides my monthly preventative pest control treatment and is punctual, professional, thorough, and friendly. Black …
Great job from this company very organized and quick to get to you, along with having a great dispatch. We had Montana who listened to our problem and got us set up to have someone take care of our situation.
I called Black Diamond after 5:00 p.m. on Friday, but Cecy Morarity answered the phone politely, and she was very nice, courteous and helpful! She set-up a service call to take care of our wasp problem for the next morning, which is really quick service!
Black Diamond Pest Control does their job, updates our record book and communicates with our staff. I have used them in multiple locations for over 7 years!
Matt Brunner
He did an awesome job on getting what he was suppose to get done!!
Jean Ruel Is always kind and courteous and gets the job done he truly cares about the clients what a great representative for the company!
I just completed my second round of treatments on my home this morning. I had my home treated for sugar ants, backyard mosquitos and a few other bug related issues. Melissa came out yesterday and was incredibly thorough inside the home as …
Thank you to Jesse Johnston for your service! We really appreciate you being prompt and getting the job done!
Troy was amazing. Went above and beyond. Walked me through everything that he was doing and why And was there to answer every question
I live between an infested rooming house and an abandoned house and I was going through the most fighting THEIR infestations. I was able to contact BLACK DIAMOND every time I had an issue and had them come out, evaluate, exterminate, an …
Cannot recommend enough!!! Absolutely wonderful to work with. Great price and quality work too. And so professional. If I could give a rating of more than 5 stars I would!
Garrett Hudson is great! He takes care of Chicken Salad Chick so well!
Bill Nicholson, Helped us take care of a Pest problem at one of shows did an amazing job.
Thank you Black Diamond for having such professional service. Highly recommend Todd B. for being courteous and on time.
Matt Brunner was at my house this morning, and I wanted to take the time to share just how helpful, friendly and professional he is. He arrived right on time, asked me about my concerns and then let me know exactly what he would be doing …
Our Black Diamond employee provided an excellent service. He was very professional, but friendly. He asked about the service we had purchased and then completed the service . I am very happy with the monthly service we have done to protect …
Had a great experience with the tech, Brittany Elmore, she was great and nice. Appreciate all the work she did for me that day.
Very good job. Jean Ruel 111 did a very good job. I was ready to quit this service but he did such a good job, I’m staying.
I highly recommend Black Diamond. Adam was an excellent technician who explained everything and put my mind at ease about what to expect.
Very satisfied with this visit. Matt Brunner was very professional and thorough. He made sure all my questions were answered before he left. Would definitely recommend black diamond to others.
Rachel was kind and friendly. Her customer service was above average! Thank you so much…
UPDATE: JUNE 2021
Black Diamond did sod our lawn after the grass died from their chemical mix error. …
These people were great! They were very friendly and professional.Travis boling was my tech. Great job guys!
Bill Nicholson did a great job. He took time to explain everything and answered any questions we had.
Evan did a good job as my technician, he was very helpful!
Kandice was amazing! She found bugs all over my house. She found them in places I wouldn’t have even thought to look. 10/10 would ask for her again!
The technician Robert Miller is the absolute best. He is incredibly knowledgeable and helpful. Incredibly polite as well.
Very pleased with Black Diamond ..they responded within one day with my service request and the service Rep Adam was very professional.
Both technicians were polite and friendly and very knowledgeable. We always use Black Diamond and highly recommend them!
Robert Miller is a wonderful Black Diamond tech is has been serving City View Park apt for two 1/2 years. He has help with controlling general pest issues because of how thorough his pest inspection and treating units.
Joan is a Great worker!!! He’s prompt, polite and has great customer service!! I recommend him for any job
I have been using black diamond for a year or more and Joan has been a excellent help to us we enjoy his
Black Diamond representatives are always friendly, professional, on time, and do a great job. We use them for quarterly pest control and termite inspections, but if other needs arise in the future that Black Diamond performs, we would not hesitate to give them a call.
I’d like to give Joan (our service man) an excellent review! He is always professional and never leaves without making sure we are satisfied! Good man!
The customer support is phenomenal. Montana, Machaela, Melissa. Are very kind and professional. Black diamond is who I’m calling the next time I have pesky invaders
Black Diamond was on time and very professional. Not pushy at all with termite inspection, and prices were very competitive. Susie Taylor was especially friendly and knowledgeable.
Mason the tech whom come 2x a month is a wonderful tech he is very polite and and respectful person. He does his job in a timely manner .
I worked with Sheila Crick. She was very thorough about the process, what needed to be done prior to the day of services, and also the day of services. She sent information also via email so I would not forget anything. I would recommend Sheila and Black Diamond to anyone!
We had a woman representing Black Diamond come out to do a treatment for ants. Our ant problem was terrible, but since she left – we haven’t seen a single ant! She was very thorough and took her time, also explained every step along the way …
Montana is a customer service guru! Her expertise and knowledge on the services provided me with unwavering confidence in who I trust for my home maintenance. 10/10, she’s my preferred contact at the Jeffersonville location.
Spoke with Montana ! Very nice and professional. Was able to get me the service I needed and help answer all the questions I had. ! Definitely recommend ! 10/10 customer service experience!
Black Diamond is amazing. The service techs,Chris and Peyton, are really professional and are packed full of useful information. Thank you!
Staff was on time. Professional and courteous. Explained procedures used. Products used are doing the job requested. Have used Black Diamond for over 12 years and have always been pleased with their work and products.
So far, so good! Had our first experience today and everything went smooth. Good communication and a friendly and knowledgeable field tech. He did a thorough job and took time to answer all of my questions.
I called Black Diamond the other day to ask some questions regarding an overall pest inspection and what I could do for the insane amount of ants that I’m currently experiencing. Though I am still on the fence, I wanted to let you all know …
This company was extremely efficient when handling my extermination. The woman I talked to on the phone, Ellen, was professional and handled the situation very well and in a timely manner, as well as the people delivering the service. Definitely recommend this location.
Montana is very helpful anytime my wife and I need any services. We battled an ant issue for a while and she was always quick to get someone to our home to treat and was always very professional as well as the service men and women who came to our home.
A big thank you to Matt Brunner from Black Diamond! We needed help with a mouse problem and Matt was at the home the same afternoon we called. He also adjusted his schedule to fit mine! Way to go, Matt… you are amazing! Great Job!
Joan came out and sprayed my house and was very friendly and professional. Very experienced and informative! Have not saw a stink bug or any other bug since they have been coming.
Robert Miller is my tech. He is super nice. He’s always friendly and always take care of any issues I’m having. Great employee
I have been trying to get someone out to my home because we didn’t know what was going on. This nice lady Susie ask me how’s my day.. I knew I was going to use Black Diamond services.. She put me on the schedule in right then.. Susie made my day with one question.. Great lady and very friendly
Justin Takersly is a great Technician. He was thorough and very professional. I highly recommend this company. They really care about their customers.
The service advisor was exceptional! The notes said I wanted to be there but I was unable to . He called me asked what issues I was having , he said he would look around and see. Before he left he called me back to explain what he had found …
Technician- Adam Brooks was personable, extremely informative and professional! I have been on a quarterly program with a different company. and am switching service due to the level of experience and pride Adam has in his profession.
A more professional and helpful company I have never come across. Questions were answered quickly and with courtesy. The technician was always on time and very thorough in their job. Cannot recommend them enough.
The people at Black Diamond are terrific! I’ve spoken to a number of the Receptionists & they’ve been very accomodating to changes I requested. Jason Brooks (tech) was great – he was very polite;explained everything to me & answered all my …
We have been using this company since January 2021 and I have noticed this company continues to do an amazing job. Today we had our pest control appointment and Jean Ruel did a phenomenal job with explaining what he was going to do, …
We used Black Diamond at our business and they were fantastic! We spoke to a sweet woman named Montana and she was beyond helpful and easy to talk to about our needs! She was able to answer all our questions and was very knowledgeable! We will definitely use Black Diamond in the future!
Troy does a great job. He’s attentive to needs, on time and prompt. Very personable and informative of products.
Black diamond is the most professional pest control company. Tim Dickerson is very knoledgeable
The people at Black Diamond are terrific! I’ve spoken to a number of the Receptionists & they’ve been very accomodating to changes I requested… Jacob Brooks, the specialist who came to my home was professional & kind, & very thorough in his inspection & treatment. I highly recommend them for any pest control needs.
My wife and I have had Black Diamond service across two houses for years now (5+ if memory serves). Always a pleasure to deal with and have always went above and beyond with exceptional customer service. Recent service was a general spray …
Wayne Dawes is very knowledgeable about all areas of pest control including lawn pest as fleas.thanks for sending such a informative and friendly tech. He is awesome.
I could not be more satisfied with the quality of service offered by this company and its technicians, especially Buddy, who is present every month on time for the monthly route, in addition to his attention and professionalism.
Had great service. Steven Albright gave me tons of great information and advice to handle my problem. Will recommend!
Cody Crawhorn was on time, professional. He answered all my questions. Very helpful. I’ll always use Cody for my pest needs.
The did such a great job treating my home. Pleasure doing business with you. Give tech Braulio a raise.
Jeremy Little from the bed bug department knew what he was doing, was very professional, also he would answer any questions I needed and now I can help myself do better with my house.
We had a great experience with Black Diamond. Buddy was professional, knowledgeable and overall wonderful.
As usual, Black Diamond provided excellent service through their talented and courteous technician, James Jacobs.
I was so excited and happy to see my tech Travis Boling He did an amazing job and made everyone in the home feel safe and that everything was under control!! Thank you
I have used Black Diamond for years. Preventive as well as treatment. Todd is professional and highly recommend
Troy does a Great job, very professional. Explains every step that he does so I know what’s up. Would not use anyone else!!
My tech Alex Williams was a great person! Was so happy with the service! Would recommend!
Buddy at Black Diamond comes out to our business once a month and is always professional and nice! We’ll keep using and highly recommend.
Wayne was very professional full of knowledge very impressed with his knowledge of insects. Would definitely use them for all my pest problems.
I love this business, they are fast to responding and Zack B was very helpful and professional as well as courteous when he was at my house.
The customer service is some of the best, very responsive team, great at breaking complex topics down for the average person (me). Also, anybody else laughing over the lady screaming like a bug on the while-you-hold recording hahahaha! Amazing 🙂
John Powell, a supervisor in pest control, is the epitome of outstanding customer service. John came to my home on 2 occasions as a follow-up to several technician visits to deal with a carpenter ant issue.
My technician Quinn Gilbert was thorough and precise. And the job he did was affective. I’d trust him anytime he did a job at my home.
Our technician Melissa Beatty was able to get rid of an ant problem we’ve been fighting for years! She’s also very professional and personable.
Not very often I leave reviews, I just wanted to say thank you to Black diamond pest control and our tech Travis Boling! Amazing customer service !
John Powell was very friendly, professional, and knowledgeable. He easily helped me understand the issue and what it would take to have it fixed.
Pat Atkinson was incredibly helpful taking care of our pest control needs. I very much appreciated his attention to detail and being on time.
Troy at Black Diamond was super. He explained the service at my level and took care of our needs. Highly recommend!!!
Jean was my technician. He was very thorough and professional. I would recommend him and Black Diamond any day.
Garret Hudson was fabulous!!!! 10/10 super nice and helpful!!!! He really was a sweetheart and did everything I asked of him and more, went above and beyond!!!
Oh my this tech Braulio is so good. Please send him back. He did such a great job spraying. He was on time and super duper nice.
I appreciate the service that Ethan Welch provides. He has a good work ethic and the best quality of all, he is honest. He is a good asset and representative for your company.
Black diamond is the best and Tim Dickerson is the best they have!!!!! He came out and did an excellent job! Thank you black diamond and Tim Dickerson!!!!
Excellent customer service. I worked with John Powell and he was so polite and very knowledgeable. He was helpful and you can tell he cares.
Cody Crawhorn did amazing work. He was on time and very nice. I have been using his services for years.
Jerimiah is a patient, courteous, and one-of-a-kind service professional who will go above and beyond to give 100% customer satisfaction.
I would highly recommend Black Diamond and Jerimiah Hinds to anyone looking for the best pest control.
Black diamond has done an excellent job treating our shop for general bugs and spiders. David L. attention to detail has always been greatly appreciated.
John, is the gentleman that always makes our maintenance calls. He is very professional and caring in his work. He always ask if an area is ok to spray since my daughter has special needs. He is efficient, caring and always does a great …
Kevin Beattie is our tech. We are so
pleased with the service he provides. Kevin is through and knowledgeable and it has made us safe and secure in our home.
Kandice did a wonderful job when she came to my home for pest control! She was professional and checked every nook and cranny to make sure all my unwanted home visitors were taken care of. She even went the extra mile and found a big spider we didn’t know about. Thank you Kandice!!
Travis Boling was a good tech to have! He made sure everything was handled and showed great professionalism and care in his work ethic.
Matthew Brunner did a wonderful job of explaining the life cycle of carpenter ants and how the poison affects them. He also did an excellent job of explaining to my wife and I what we need to do moving forward to avoid them.
Les Williams came to the house today & was so informative about baiting & I think employees could really learn from him. He spent some extra time making sure that he baited in every problem area and usually the employees are in and out in a matter of 10 mins. This guy really cares about our problem. 10/10 with this guy for sure.
James Strong was amazing, professional, friendly, very knowledgeable about everything. Love working with him and would recommend him to anyone to be their technician.
Have used Black Diamond for years now. Jeremy L. is great. Very kind always on time and very thorough on his inspections. I won’t trust anyone else.
John Powell was awesome! Very courteous, friendly, and knowledgeable. He took care of our spider problem and gave us great pest control tips!!
James Strong is our pest control gentleman!!! He is AMAZING, always takes time to answer all questions and is very knowledgeable about what does. We appreciate him!!!!
Travis Boling was really great. He made sure everything we needed was taken care of. I was unsure of what company to go with for our pest control needs, but Travis made my decision easy!! Highly recommended.
What a blessing this company is! They were quick to respond and the tech they sent out was awesome! Thanks Travis Boling you were great! Highly recommend!
We have used Black Diamond for the past 3 years and I have in a previous home for over 10 years! Where we are now our technician is Robert Miller and he has become like family! He is caring, friendly, outgoing and knows what he is doing and gets the job done ! Thanks for a job well done!
Had the best pest control experience the other day with Jeremiah Hinds. He was very helpful and professional. Would definitely recommend. Thank you so much!!
I wanted to share how amazing Wydell was today. Very professional and he took the time to explain my pest situation. I will now only do business with Black Diamond in the future.
Black Diamond has been so reliable for our family! Travis Boling is an amazing tech and made sure everything was take care of.
Used several companies in the past and I’ve had the best results after I switched to Black Diamond. Kyle P did my last service and did a fantastic job.
Black Diamond does all of the pest control for Partridge Pointe Apartments, and they are absolutely wonderful. Gene, Dreyk, Melissa, and Peyton have been an asset to the Partridge Pointe staff and its residents. All of them are professional …
Matthew Brunner and his helper Steven Albright came and was thorough and informative. They introduced themselves were very friendly and polite answered any questions that I had. They was very knowledgeable as far as what they were doing and I would recommend them to anyone
We have the total package service through this company,and up till yesterday I was considering on canceling it. Then jwan showed up and out of every one that has came to our home the last few months.he is the best I would recommend him over …
Jesse Johnston was very professional! He was very knowledgeable of the products he was using and the safety around my animals!! Will absolutely use Black Diamond in the future!
Black Diamond pest control professionals are always thorough when addressing our pest control needs, and take time to walkthrough what they will be doing and what the results were. Highly recommended due to reviving consistently great service.
I had been suffering trying everything to get rid of roaches. I called them & paid $140 & within one day, with a heavy infestation, after trying to get rid of them myself.. I’ve not seen one alive & I couldn’t be happier. He was on time, very professional & respectful. I HIGHLY RECOMMEND!!!!
Thanks to Black Diamond for their services at our business. We had David L. at our offices not too long ago and did an amazing job with his treatment. Will always recommend Black Diamond to our staff, clients and families.
Today Lucas and Darren came to check my mouse bait traps. They came exactly on time with big smiles and baited all the traps. They are fun, intelligent and professional. Kudos to Black Diamond for exceptional service.
Joey James did an excellent, very professional and thorough job of my annual termite inspection. I am very impressed with the caliber of technicians that Black Diamond has servicing in the field.
Robert Miller comes and sprays for us thru black diamond. He is very kind! Will listen to our concerns, and very responsive! Such a great employee!
John Powell came to my home. He was professional, and on time. He answered all my questions about spiders. He put me at ease. He did a great job. I can sleep better tonight.
I called Thursday afternoon for an emergency visit and Friday Michael Allsworth came to our office. We found more than we had anticipated but he was gracious enough to explain the process to us. We would love if Michael was our exterminator at every visit.
Adam Brooks treated a rental property for us several times and went above and beyond both times! We really appreciate him and the work he has done! Thank you Black Diamond and Adam!
Isaac did an amazing job at my house and took the time to explain everything in detail!! He is very friendly and cares about helping people! I will definitely be requesting him to come back!!
Absolute waste of your money. These gentlemen are very kind & professional when they are selling you their service. After that they are extremely unresponsive & provide incomplete work. They continuously make up lies & stories about visits, …
I have been using Black Diamond for years doing preventative pest control and they always do an excellent job. I almost never see anything which keeps the wife happy. I have had Eric Schmitz come out for the last two visits and he is …
Joan Always does a great job! Never have an issue with pests anymore with him on the job. Goes above and beyond in his work. Always very nice and always on time, great employee!
My tech Quinn Gilbert does a great job. He is very professional and through. He is always on time and does a great job. Very pleased with the service and highly recommend. Paul Kelty,M.D.
Zackery Brown set my family up with an excellent plan and price. He was professional and courteous. Was very helpful in planning our steps on what we needed to get done. we are currently set up on a plan that will fit our needs and budget. …
Joan is the best employee in black for that does pest control I worked with him many years and he goes above and beyond his call duty I don’t see many who have obtained this call please acknowledge his great efforts and sincerity towards …
When we first started using Black Diamond we were made to feel ashamed and felt belittled for the condition our house was in. BUT, after Robert started coming he made us feel so much better. He talked to us respectfully and helped us get …
Robert Miller has been servicing the business I work at for several months now. Robert is always super friendly and always checks to see if we are having any additional issues we were not having on his previous visits. The service with him is always top notch.
Black Diamond has always provided excellent service for us. Todd Braitling was the last employee to come out and spray our home. He was very efficient, arrived on time, polite, and always able to answer our questions. I hope he comes out next time for our service! #bugsbegone
My husband and I currently use Black Diamond for ant extermination. Montana was able to to give my husband and I the best plan to fit our budget! She thoroughly explained each package available and is very patient. We currently have the …
I originally used their service for what turned out to be grain beetles and now have recurring service for mice. Overall, they’re very knowledgeable and educational. I’ve had a couple of lackluster appointments where the servicemen don’t …
I really appreciate knowing when the technician is going to be on the way to my house. The technician listened to my concerns about having spiders inside, even with my external pest control contract. She came inside to see an example of my …
Joan is amazing. Every time he comes he does an exceptional job. Takes his time and makes sure he he covers as much area as possible. If you use Black diamond’s services request him.
So James M came today and I was beyond pumped! He is the best he takes his time he explains things to me. He is so through and super nice!! I’m praying he comes next month! And so on and so on lol!! Love this company there about there business!!
Black diamond is the most knowledgeable and professional company I have ever seen. Tim Dickerson was my technician, he has many years of experience, and is truely an asset to the company. Thank you so much black diamond
Our Company uses Black Diamond Pest Control and we cannot be happier! Our tech is Thomas McDonough and he is outstanding! Very thorough and gets the job done no matter what. We definitely recommend using Black Diamond.
Robert Miller is our specialist and he is always on-time, professional, and engages us in conversation while working. He always has a smile on his face and I enjoy our chats. I also like the reminder phone call and email I get prior to his arrival since I usually forget which day our service is.
Richard Miller was incredibly professional, taking time to explain the product being applied along the outside of our home. He took time and care to ensure the product did not get on windows which would have been adversely affected. I appreciate his hard work and diligence!
Peyton came today and did a GREAT job! We have the quarterly outdoor service. We told him that we were noticing a lot of ants and he took the time to find the nest and took care of it! Much appreciated!
Todd was my technician at Black Diamond! He showed up and was easily able to identify the issues we were experiencing.
They have several options to fit your needs. They will work with you every step of the way. I would reccomend them anytime! 10/10.
I called to have an appointment and they sent out JamesStrong Now I wasn’t expecting too much out of pest control but James went above and beyond in every way I could imagine. Not only was he very thorough, he was also extremely …
John Powell does a great job, very professional and knowledgeable. He explains everything, and helps resolve our pest problems. Would definitely have John come out again. We’ve used Black Diamond for many years now and will continue working with them as needed.
I am very happy with my service from Black Diamond. Hopefully this is the correct spelling of his name… Kevin LeBlanc. …
We worked with this company for our home purchase inspection, and later for services after buying our new house. I was especially grateful for the friendly and professional assistance by Sheila when setting up treatment services. She was great to work with, and I highly recommend the company!
This was my first time using Black Diamond and gotta say I was very impressed! My tech Lucas was so knowledgeable about hornets. Made me feel like my home was in good hands. I hope he is our new regular tech.
This is my first time using Black Diamond after previously using another local company. It was easy to get an appointment set up and the treatment was very thorough. Eric Schmitz inspected and treated the entire house. We have not seen a …
Wydell came in and was very easy to talk to. He is very professional and knowledgeable. He was able to do a quick evaluation with minimal disruption. He gave an accurate account of exactly what needed to be done and walked me through the process. I definitely recommend his professional service for any pest problems or evaluations.
Peyton was a great guy! I asked me questions about the treatment and he was able to go ve me great insight on recovery of my home with the pesticide he used and about my pets being around the chemical. He did an excellent job. I give him 5 stars!!!
Joan is amazing! Every time he comes out he makes sure to do a terrific job to get the problem taken care of! We’ve had several different people come out and spray and rush to get the job done. He’s one of the only ones that make sure they’re taking their time and doing their job properly!
Ive had Black Diamond Pest Control for years now and everybody has always been so friendly. Great customer service at this company! Robert Miller has been the same guy coming for probably a year now. Every month. Super great guy. …
We will be using Black Diamond from here on out. We’ve been with other pest control companies in the past but, Black Diamond is the real deal. Evan was super kind and very personable. He did a very thorough inspection of our furniture and I am very pleased.
Black Diamond comes out to my work on a regular basis. It is always the same technician- Buddy. He’s great. Very friendly and I haven’t seen a bug at work since he started. I would definitely recommend him and Black Diamond. The billboards are great too.
I’ve used Black Diamond for many years. The service technicians deliver superb customer service and quality work. I also want to give a special shout out to Todd, who goes the extra mile to ensure my home is sufficiently covered during my quarterly sprays and pest control checks. Awesome Job!
Travis Boling was my tech and he is the absolute best. He suggested many ways to deal with our bug issues to keep them under control and maintained properly. I’ll definitely be scheduling him back every month! Very professional and answered ALL of my questions 🙂
I called Black Diamond for a general pest inspection at my new house and was met with responsive, professional care. I had Evan help me and he was very polite and knowledgeable. He really eased my mind and assured me I would be taken good care of! 10/10 staff and procedures!
This was my first time using this company for my bug issue and I was amazed. The technician they sent out (Quinn Gilbert) did a thorough inspection and treated my house. Positive attitude, on time, and was nice enough to answer all my …
Montana was amazing!
I was embarrassed to call for an evaluation, but she really helped me to feel comfortable. …
Joan has always done a great job! He is always friendly and upbeat. He does such a great job! He is dedicated to his job and works in such a deliberate manner. Thank you for keeping Joan in your company. He is always a joy. Black Diamond is a great company!
Ron was very polite. Worked quickly. The scheduling service was very easy to talk to and really nice. I appreciated the notification they sent to me. They gave me his name and picture so I knew who he was when he arrived. Great service!
Speaking from an office point of view myself, the office at Black Diamond is SO great to work with. Katy ALWAYS has a cheerful attitude of service, and the other office ladies always take good care of us. I have spoken with Blaire, Dustin, …
Orginally I had used another pest control place and then switched to Black Diamond. Best decision ever. Todd came out and sprayed our house. He is super knowledgeable and I can tell he truly enjoys his job. The quality of work done by him …
I’ve used Black diamond for a few years now on a monthly contract. I love the service technician Buddy. He is efficient, courteous, and always timely. He comes every month like clockwork. I specifically asked that they continue to send …
Peyton was very helpful in doing his job. He answered all of my questions and explained what he was doing. I feel that he knows his job well, and does his best to help customers be serviced incredibly well. Thank you for sending Peyton to …
Customer service is absolutely amazing here.
I’ve spoken with Montana and Melissa while calling to discuss my needs. They both went above and beyond to not only make me feel welcome and understood, but …
It is with great enthusiasm I am writing this brief review of your service and appreciation of your technician Thomas McDonogh with Black Diamond. We are lucky to have such a knowledgeable, professional, and friendly vendor. …
We have used Black Diamond for years and are very happy with them. Kevin is the tech that has come to our home the last two service calls. He is absolutely wonderful. He is very friendly and does a great job. Everyone should try Black Diamond. They are the best!
I had a great experience with Black Diamond! Brittany Brown responded very quickly after I sought a quote online. Brittany got me an appointment for the very next day and discussed rates with NO hidden fees. Our Tech, Kevin LaBlanc was very …
Troy has serviced our home several times and has been very informative and helpful each time. He is professional and personable as well as willing to take the time to answer any questions we have and address any concerns. I appreciate his …
Black Diamond is truly head and shoulders above the other countries in the area. Recently I had a problem with crickets in the crawl space of one of my rental properties. Its a low, wet, nasty spot. The technician Eric Schmitz got in there …