My visit to Black Hills Surgical Hospital was a positive experience. My physician was very thorough, and professional in the way he explained my procedure. I felt comfortable under his care. All of the staff, and other personnel were very kind, and helpful in every way. Would have no problem referring anyone to this facility.
I heartily recommend BHSH. From the moment you enter the facility you are treated with kindness and respect. The medical staff is attentive and capable. This is a top notch surgical hospital. We are fortunate to have this choice in our area.
Dr. Zack Jager and the staff at Black Hills Surgical Hospital are amazing . I was treated so well , very professional and friendly staff. Thank you for everything.
My wife had a procedure done there and everyone was very nice and attentive to meet her needs as well as family members need. I would highly recommend this place for anyone to go to.
Beware of racist staff and there need to force feed people fentenal.. over all horrible experience and cover up for wrong doings immediately covered up perhaps a public protest is in order
VERY nice place with very helpful and friendly staff. I would recommend this surgical hospital to anyone. My wife had surgery with Dr. Schmagel and her and I both was very pleased with her and her entire staff.
Charged me 50 bucks to come in to where my fiance is so i could make sure our 5month old son was fed. Oh amd waited to tell me about that charge until after i had arrived in the building as make sure i was charged said fee.
The most pleasant and efficient staff I have ever been around! Both my wife and myself have been treated there and I can’t say enough about the professional care you get! Top notch facility!
Thank you!
I had hamstring repair surgery yesterday. The entire staff, from check-in till the time I left, was nothing short of excellent! Thank you, to all of you, for taking such good care of me. 😊 …
Top notch health care. Highly recommend, I wish other health care facilities would be this good in town. Amazing staff here, very compassionate and friendly. Nursing staff is fantastic.
This hospital and team that work there are amazing! We have never had a bad experience.. I will always want procedures done here and would recommend anyone to have surgery here! Amazing!
I don’t live in Rapid City and would have had to travel many miles to get the test done at the BHSH. They somehow accommodated me and got the test done on the very day it was ordered. Thank you!
I’M A KING at least here I felt like a king I’ve had three operations on my foot here I’ve never experienced a place like this before the staff is friendly and accommodating the nurses are amazing they made sure that my experience was …
This place was clean, and my food was outstanding. The staff was polite and yet compassionate. I really didn’t want to leave (mostly because I’m a bachelor and the food there was delicious) !! Thanks to everyone for making my stay comfortable and stress free.
The People we meet By Chance in Life are Who We remember the Most. Thank You to all Staff and Dr C
@ Black Hills Surgical Hospital. 2022 is a Great Year!
Everyone here at the Black Hill Surgery center was friendly and very helpful. My stay here has been most pleasant. I would definitely suggest BHSC to anyone.
My wife hard her hand done and I have my finger repaired from a accident In had and I can not say enough GREAT stuff about them. Everyone was super friendly and everything was spotless. Accommodations we top notch and we both felt right at home. If I ever have need of any more surgery I will no other place.
Had surgery in Tursday. Doctor Dykstra is an amazing doctor. They treated me so good. It had an atmosphere of a cozy hospital. My fiance was treated amazing. The food after surgery was a turkey sandwich that is top shelf. I am very impressed. A plus service
I don’t have words for how spectacular this place is. Had hip surgery for labral tear, bone spur, calcification on labrum. Surgery at 7, home by 1pm. Everyone was super friendly, knowledgeable, and efficient, especially Michelle, my nurse …
It don’t get any better than the experience I had the nurses and staff were so kind and professional and showed real personal interest in my care , Dr Lang and his crew were awesome , thankyou
This is the best place to have any surgery done. Most professional and caring staff I have ever encountered. If you are an inpatient, the privet rooms are outstanding. They are better then most 5 star hotel rooms. There is even offer a free bed for someone to stay in the room with their loved one.
If I lived a million years I could not fully express my gratitude to Dr Watt and his staff or to Black Hills Surgical Hospital. Down to every individual I met in these two places had been amazing. I thank every single one of you who do such splendid work. Thank You
Absolutely outstanding. All of the doctors,nurses, nurses aides and housekeepers excellent. Kept me well informed and very comfortable considering. And the food was great.
This place is absolutely amazing, everyone was extremely polite and the nurses are absolutely amazing! If me or anyone in my family ever needs surgery again we will definitely be coming back here again. The nurses where extremely helpful and took great care of me, best nurses I have ever had.
Son had foot surgery here. Everything was made for comfort. Best waiting room I’ve been in maybe ever. Pagers to keep you up to date on the process were a great idea. Post op sandwich was excellent as well. Recommended.
Prior to having major reconstructive surgery at BHOSC, I was only in the Imaging Center across the street from BH Surgical Hospital to have a CT Scan done on my right ankle and heel, but received very prompt attention and a very professional treatment experience…
Best nurses, best physicians, and best complete staff! Everyone is attentive and caring. The Black Hills Surgical Hospital reminds me of being at home instead of thinking I’m actually in a surgical hospital. This is because of not only the …
This was one of the most helpful professional places I have ever been The staff was very nice made me feel safe It was a wonderful day thank you for the tremendous care and everything seems to be going great now
I had my first surgery here which was ACL reconstruction. All of the staff were kind and helped put my mind at ease. Throughout the process from pre operation to post operation each of the nurses and doctors were accommodating. Grateful …
From Dr Kadrmas to his PA Bryant to my CNP Brittani for anesthesia to nurses Blair and Sarah and Heather and many others, the folks at Black Hills are focused on making the hospital experience the best they can make it. Even the food is excellent!
This place is amazing. Every nurse I saw was great. They truly care about their patients and do all they can to make you feel comfortable. It’s not even like you are at a surgical hospital. They make sure you are relaxed as possible before …
Just got home from knee surgery. Very impressed with knowledge, professionalism, attentiveness, efficiency, and overall experience. From the admissions staff to the pre and post op nurses, I felt my care was their priority. I was escorted …
The staff was awesome, I felt like a royalty because of their customer service. They all went above and beyond to make my stay comfortable. The meal’s were delish too.
If you must have surgery highly recommend Black Hills surgery hospital. Staff and nurses were very friendly. Facility was very nice except for no magazines or TV in the front visitors waiting area.
I stayed the night here when my sister had surgery and the staff was kind and attentive, they have multiple rooms with free snacks and drinks and the food here really is gourmet AND healthy-ish, my sister and I got unlimited food while we …
Very clean, efficient operation in a beautiful facility. Excellent attention to every detail from pretesting procedures thru the several stages of the actual surgery. Staff was very caring and professional. This is the only surgery service I would use in Rapid City area.
Recently had a tkr by Dr Marrs. Not only is he a top class surgeon but everyone else involved with the process treated me with exceptional service. All my needs were met right away with high quality care. Had my other knee replaced 7 …
I can’t say enough about the care I received from Black hills surgical hospital. They did an Impeccable job. From the time that I was checked in at the front desk, to admissions, my room care nurse, the Anesthesiologist and her nurse, my …
The staff was friendly & the care was good. The food was delicious. The only negative was having to wear a mask. It is post pandemic, we have to move on!
These doctors, nurses and secretaries – everyone is so amazingly kind and listen to your questions and answer to the best of their ability. They are some of the nicest people to go to for any injuries. They will do all they can for you.
Top notch care. Both physicians and nursing staff were professional and compassionate. Food was great. Good healing atmosphere. Will definitely trust them with care of me and my family again in the future
I was treated as a King in your hospital. Staff was proactive, and with true heartfelt care . Your hospital was recommended by lots of my friends . I’ll do the same . I am from Washington DC. And got good care . But your staff was so much better. DC felt like an assembly line . Thanks to all
This is an excellent hospital with a terrific staff from the top down. They provide exceptional care from the moment you enter the hospital to the moment you leave. Everyone is naturally friendly and helpful. You feel like you are in a concierge hospital. I wouldn’t use any other hospital.
I was treated very well. Excellent food and we were there on Valentine’s Day and got an excellent meal, a rose, and serenade by staff members.
The meal staff, the nurses were so amazing and understanding, the surgeon and …
The environment was clean and above expectations .
The meals were delicious and presented in 5 star manner.
Staff were prompt, warm, appropriately humorous. …
This place is fantastic. Had surgery here yesterday, any staff I met was so caring and kind. They made sure to explain everything to me in a way I understood, and made sure I was comfortable the whole time I was there. Also- the food isn’t …
Everyone was so thoughtful and knowledgeable making it a great experience, I will have any future procedures done here too. Dr. McEleney answered all my questions and it was a painless outcome, RN Corrine was a big help in preparing me too, one of the best!
I unfortunately got a severe ankle break while on vacation in August and was rushed into emergency surgery the next morning. I can not say enough positive things about this place. The facility is top notch (all the way down to the waiting …
Everything at Black Hills Surgical Hospital was definitely a 5 star experience. All of the staff were kind and very professional. I would recommend this facility to anyone needing your services. Thank you for the excellent care. By the way, the food is also top notch.
Everyone was awesome! Stacey started with me in admissions, Jess was my step down nurse, Ashley was my recovery nurse, Jeff was in the OR, kandi was my preop nurse-all awesome! Dr amiotte was the anesthesiologist and I think it was Morgan …
I am very grateful and pleased with the excellent pre-surgery process and completion of the surgery that I needed so badly. I am also glad that I was given the excellent aftercare and treatment until I was able and ready to go home, and my prescription was ready right away at a pharmacy. Thank you!
Excellent facility from the time you go through the door and exit after surgery. Doctors and staff are excellent in the performance of their jobs. Also, excellent in explaining and answering questions or concerns.
Dr Dykstra had 2 cancel my surgery on 03 22 20. My puppy had scratched my arm the day before. Will be back in 04 05 22. While l was waiting on a ride home the staff was AWESOME. Got me something to eat and was very attentive to my needs.
Dr Woodruff is an excellent surgeon. The nursing staff are so kind and helpful. I loved the suite we (my husband & I) stayed in. The food was hot & amazing. Thank-you Black Hills Surgical Hospital for taking such good care of me.
My husband had robotic assisted total hip replacement surgery at Black Hills Surgery Center recently. Absolutely everyone treated us with respect and made us feel very comfortable. We highly recommend Black Hills Surgery Center for anyone who needs hip replacement surgery.
This was my fifth surgery at Black Hilks Surgical Hospital. Dr. Dyxtra was my surgeon with this one as well as several others and he did a great job. I’ve always enjoy my experience at the hospital (if one can even say they like hospitals). …
Great care, awesome healthcare team. The nurses, CRNAs, the student anesthetist, and all of the wonderful people working in admissions were extremely friendly, comforting, and jovial. …
This facility is top notch like a five star hotel. The staff treat you like family. The doctors treat the patients as well as there family also. The food is prepared by a wonderful Chef that loves to prepare delicious food. …
Black Hills Surgical Hospital is the BEST! All employees are friendly and helpful! The longevity of the employees show how great the management is. I go to this hospital any time I can. The facility is the cleanest I have seen! I highly recommend this hospital.
The care has been wonderful! Everyone made me feel comfortable and well taken care of. Hope I don’t need surgery again anytime soon but would choose this great team again if I do!
With one exception, everything was outstanding. The exception: As requested I arrived at Surgical Hospital at 7:15 a.m. for a 10:00 a.m. surgical procedure. From my end, way too much wait time.
I had one of the best experiences in my life. Dr mars and his staff are super excellent. I thank all of them for the hospitality the care I received . Im truly impressed and a big thank you for the aftercare staff. They are super …
All the staff and nurse providers and doctors are great. Meeting the CEO of Blackhills Surgical Hospital was a great honor and it was great. Every one is so caring and wonderful to be a part of. Thank you to everyone. Dale.
The care at this facility by everyone from check in to discharge is absolutely amazing. I had neck surgery four weeks ago and back surgery yesterday. I’m amazed at the care I’ve been given. It helps with recovery for sure. I have recommended this surgery facility to many.
Outstanding care and service. My husband was very well cared for, the building is beautiful, and they also took very good care of me as I waited during my husband’s surgery. The staff was attentive and helpful, they regularly checked in …
The doctors, nurses, and support staff at the Black Hills Surgical Hospital are always very professional, efficient , and knowledgeable. The facilities are beautiful and the food is amazing. My husband has been a guest at the hospital …
I was nervous and anxious about my surgery but the staff and especially the nursing staff calmed those nerves. They made the process before and after the procedure as comfortable as possible taking the time with me I needed. For having to …
Great care, great staff! I have not experienced this level of care before. Being from CA, I had good care there, but your staff is above any experience I have had.i especially like the feeling of being cared for by a team, the nurses, CNA’s …
Very good medical experience, I cannot think of one thing that BHDH could do better other than expanding to meet the growth of Rapid City and surrounding area.
Everyone at this facility is so friendly and helpful. I feel confident that they can and will help me and that they genuinely care for my comfort and safety .
I’m totally impressed with this place. I can’t think of 1 thing that wasn’t top notch. I’d give it a 10 on all aspects of my stay. The surgical procedure,
doctor, anesthesia, staff, nurses, food, facilities and quite literally everything was way above my expectations.
After the horrible care and in my opinion not a good hospital ,with the worst ratings and milking Medicare and Medicaid and Doctor negligence that caused me more injuries and stress at the other hospital,and all the stress they put me …
Great professional staff. Kind caring and really good communication with most staff. I had one day shift nurse that must have been having a bad week. The staff was quick to respond and very efficient. Dr Kadrmas was exceptional and the PT. was amazing. Thank you all.
The entire process fro pre op to discharge was unbelievable. This practice is a well oiled machine!! Very patient care oriented. Patient is ALWAYS involved with every aspect of decision making with regard individual needs. Amazing staff. I cannot say enough about the ENTIRE staff here at Black Hill Surgical Hospital.
Everyone that worked with me was absolutely amazing. Very friendly and caring atmosphere. The staff went above and beyond to fill my needs and still taking time to ask my husband if they could do anything for him. Those girls are busy there …
I can not find words to explain how exceptional this facility is. From the wonderful woman at the front desk to the nurses, and surgeon who fixed my son’s back. 100% the best surgery hospital in my opinion! I’m so thankful they now have an office in Gillette Wy.
Wasn’t expecting such a high level of excellence in care and service. Here’s to hoping I don’t ever need surgery to alleviate pain again, but if I do, I would choose Black Hills Surgical Hospital. My procedure was done as an outpatient. …
I had another surgery last week, my 3rd in 2 months. I will say once again that this is absolutely the very best hospital anywhere. I would not want to ever go anywhere else. From the moment you step inside the door, everyone you come in …
Nurses and Doctors were all very nice and professional, extremely nice facility! Explain ed everything very well , differently the place to get any procedure done !
All of the employees are well trained and do very well taking care of their patients. They take time to explain what they are going to do and answer all questions.
Staff friendly and helpful, answered any questions and kept things moving on time. Dr Chilvers was very encouraging and kept us informed. Surgery went well and I’m very hopeful for the long-term outcome! Love BHSH staff and doctors!
A great experience from the preparation leading up to surgery, through the entire stay. I highly recommend Black Hills Surgical Center and Dr. Marr’s for total.knee replacement.
This is the best hospital anywhere. I’ve had many surgical procedures, and they comforted me and took such good care of me each time, that I no longer have anxiety when I have to go there.
I just love this place. Everybody is so polite, friendly, and very helpful. Chef makes delicious meals.
I recommend this hospital and the doctors who come here
Pre-op knee replacement. BHSH explained everything from start to finish. The staff is amazing. They are very focused on cleanliness. The hospital itself is rated one of the best in the nation. I retired from health care and everything about BHSH really impressed me.
Everyone was very pleasant to be around and treated us with respect. It was a quick procedure, but they still handled everything with care. I would like to thank them all for everything they did!
Surgeries and procedures aren’t anything we look forward to, but when it becomes a necessity, I wouldn’t go anywhere else than BHSH. From admissions to pre-op through post-op and discharge, the staff and all health care providers are the most friendly, caring and kind people.
Very disappointed. My mother is having surgery today. Would not let us see her before they took her back. Did not get to talk to surgeon or anesthesia. Said the rooms are tool small. Starting to act like monument. …
I have been to BHSH several times and have always had great care. But this time wad different it wad exceptional. I can not remember all the names but the two the stand out are Brenda and Jessie. But all the nurses were great. And dr …
Service and care were great but it was very difficult to navigate the billing department. I received a lump sum estimate and bill. When I asked about an itemized list at the time of surgery I was told it was unavailable. When I called back …
Dr Marrs was phenomenal in all aspects of this total left hip replacement! Surgery was very organized and nurses were so kind and helpful. Thank you to everyone at Black Hills Surgical Hospital!
The entire staff was a joy to work with. They treat you like you are the only person at the hospital to take care of. This is my second time at this facility and each time I have had superior care.
The nurse I had in recovery … I think her name was Sarah Jean…was absolutely the BEST! Smiley, pleasant, knowledgeable, showed compassion and thoughtfulness and very efficient! There was another muse that gave me a shower, got me …
As an OR nurse I know it is a great place to work. Being a patient at a facility with providers at every step that are the top of their field is incredible. I felt cared for and valued as a person. My questions and concerns were …
I was so well cared for from check in to discharge. The staff were friendly and professional during all aspects of my care. They let me know what to expect and assured my comfort. Very grateful to Dr. Chilvers and the entire staff.
I have been through a lot of health care & I can state that this has been one of the best experiences I have ever had. All the staff have been knowledgeable, answered all my questions, & are kind, friendly, & caring. It’s obvious that they love working here & they have all expressed that to me. Whatever you are doing, keep it up!
I injured my Knee on 10/22 and had surgery 10/26. The fears I had going in the hospital changed the moment I walked in. The Dr.s and staff run this clinic like a fine oiled machine. Everyone treated me like I was a lost best friend. I …
I came in for rotator cuff surgery on my left shoulder. The staff was friendly and knowledgeable. They made me feel like this was a safe place to be and that they were going to take good care of me. And they did. I will choose them again in the future for further surgery. I highly recommend them.
From the time I entered Black Hills Surgical Hospital until the time I left the experience was amazing. All staff were kind, caring and kept my caregiver and myself informed of every step of the surgery process. Having never experienced a …
Hands down best surgical experience ever. I’ve had 9 surgeries in my life and this was far and away the best. Excellent nurses, doctors and even great food. Very compassionate nurse named Jennifer in the Surgical room that explained …
This place is pretty awesome! It doesn’t look like a hospital at all. It is more like a hotel! And all the staff are amazing! There was something wrong with my TV and they immediately brought me a new one! My surgeon was Dr. Woodruff. He …
Everyone was so so kind! I’m also an employee and I already knew they were amazing, but, the care I received was exception! Professional and always paid attention to details. Not just to me but to everyone!! I could them hear giving the …
The stay was excellent could not have been better.
A+
Always treated well.
My visit to Black Hills Surgical Hospital was a positive experience. My physician was very thorough, and professional in the way he explained my procedure. I felt comfortable under his care. All of the staff, and other personnel were very kind, and helpful in every way. Would have no problem referring anyone to this facility.
Wonderful treatment! Extremely careful to prevent infection, which I greatly appreciate!
I heartily recommend BHSH. From the moment you enter the facility you are treated with kindness and respect. The medical staff is attentive and capable. This is a top notch surgical hospital. We are fortunate to have this choice in our area.
Amazing staff!
Very polite staff
In general, they spoiled me.
This one is for your billing department.
Painful and Great
Fantastic and great stsff
Staff very helpful.
Staff very caring and efficient
Absolutely the best service in town
HORRIBLE customer service in the billing department.
Fantastic place
Staff was amazing!!!! Very professional !
Amazing people
Quick and friendly
Very caring and very good at what they do.
Highly professional, friendly, pleasant surroundings
Everything was awesome
Great people
Beautiful facility and friendly concerned staff.
Amazing place with amazing people!
Very nice professional staff everything went very smoothly
Great caring staff and attentive to all needs. Would recommend 100%
Very professional and friendly staff throughout.
Very good care and Great staff !!! Excellent 👍 …
Everything went perfectly.
Awesome caring staff.
Very friendly and helpful
Very friendly, very professional.
Everybody was super super nice thanks so much
Great establishment, always has been.
Very professional and friendly staff. Was treated with respect and care.
Great surgical hospital don’t get me wrong but severely haunted I’m not even kidding
This place rocks! The best service I’ve ever received and the staff couldn’t do enough for us. Keep up the great work.
Staff was great, caring, effective, efficient.
Great staff, very knowledgeable and friendly.
All went very smooth, care was excellent!
Outstanding physicians and staff
Excellent efficent knowledgeable friendly.
Attention to consist, professioal care.
Great room and food!
This place is so awesome they took care of me few times and hubby thanks everyone.
Everything about this surgery hospital is top of the line. I find nothing that needs improvement.
I was treated like a princess in there and they are all so nice! My surgent was the best Dr Rice.
I highñy recommend this place.
Absolute top notch. My only wish is that they did more than orthopedic surgeries because I’d never go anywhere else.
Great facility. Competent staff who knowledgeable,patient and pleasant.
Had the best front door greeting by Valerie Goin.
Great patient care, great doctors. It does not get any better.
Had neck surgery great staff very caring thank u all for what u do
All staff were.very personable and efficient.
Dr. Zack Jager and the staff at Black Hills Surgical Hospital are amazing . I was treated so well , very professional and friendly staff. Thank you for everything.
Very extravagant! People were so kind and gentle . Positive and beautiful place.
I’ve had many surgeries and this is by far the best place. They make sure you’re as comfortable as possible and pamper you.
I have a very high opinion on your hospital. I trust that I will receive the best professional care there!
Everyone was so professional and compassionate. It was a special place to go even if my purpose for being there was no fun!
Best place and best care ever!!
What a fantastic experience! Caring staff working together for you.
My wife had a procedure done there and everyone was very nice and attentive to meet her needs as well as family members need. I would highly recommend this place for anyone to go to.
Have only been there for a couple procedures. Best of care each tme
Highly recommended, very professional, very personal, great staff especially Doctor Papendick.
Beware of racist staff and there need to force feed people fentenal.. over all horrible experience and cover up for wrong doings immediately covered up perhaps a public protest is in order
The nurses and staff were so kind and wonderful in their position.
VERY nice place with very helpful and friendly staff. I would recommend this surgical hospital to anyone. My wife had surgery with Dr. Schmagel and her and I both was very pleased with her and her entire staff.
Welcoming was great, from the front desk to all my nurses, I wouldn’t go anywhere else.
Feel very comfortable and well cared for from the first time I walk in the door. Very clean so the staff does a dream job
Just wonderful. Thank you!
I just had a hysterectomy and my care was top notch. All the staff were so nice and caring I highly recommend!
Charged me 50 bucks to come in to where my fiance is so i could make sure our 5month old son was fed. Oh amd waited to tell me about that charge until after i had arrived in the building as make sure i was charged said fee.
Excellent nursing, doctors, anesthesiologist, support staff, meals and facility.
Dr. Lang is very skilled, combine this with great patient/doctor communications, a great facility and staff, you have it all. Thank you all so much!
The most pleasant and efficient staff I have ever been around! Both my wife and myself have been treated there and I can’t say enough about the professional care you get! Top notch facility!
Thank you!
Excellent care.
Full information provided every step of the way.
Facility staff attentive and compassionate.
I had hamstring repair surgery yesterday. The entire staff, from check-in till the time I left, was nothing short of excellent! Thank you, to all of you, for taking such good care of me. 😊 …
Top notch health care. Highly recommend, I wish other health care facilities would be this good in town. Amazing staff here, very compassionate and friendly. Nursing staff is fantastic.
Matt, Bell, Susan top notch employee’s and the cook’s where fantastic as well. Thank you so much
A top rated facility where they treat you first class.
Excellent care, the staff is excellent and the food is great
Facility is extremely nice, staff is excellent and friendly. Food DELICIOUS!
This hospital and team that work there are amazing! We have never had a bad experience.. I will always want procedures done here and would recommend anyone to have surgery here! Amazing!
I don’t live in Rapid City and would have had to travel many miles to get the test done at the BHSH. They somehow accommodated me and got the test done on the very day it was ordered. Thank you!
I’M A KING at least here I felt like a king I’ve had three operations on my foot here I’ve never experienced a place like this before the staff is friendly and accommodating the nurses are amazing they made sure that my experience was …
Staff are OUTSTANDING, this includes ALL doctor’s also.
Have had surgery twice in the last month here. Both times I was well cared for and treated with dignity.
Excellent care everyone very professional took time to listen and answer all your questions very comfortable rooms and food was amazing
This place was clean, and my food was outstanding. The staff was polite and yet compassionate. I really didn’t want to leave (mostly because I’m a bachelor and the food there was delicious) !! Thanks to everyone for making my stay comfortable and stress free.
Everyone was fantastic, a very Good Experiance.
The People we meet By Chance in Life are Who We remember the Most. Thank You to all Staff and Dr C
@ Black Hills Surgical Hospital. 2022 is a Great Year!
Got a new hip. And I feel great. Thanks guys , and may God bless you.
This place so amazing. The staff is so nice and caring.
Very professional, had personality , positive experience overall !
Everyone here at the Black Hill Surgery center was friendly and very helpful. My stay here has been most pleasant. I would definitely suggest BHSC to anyone.
The whole staff has been wonderful they took great care of me
My wife hard her hand done and I have my finger repaired from a accident In had and I can not say enough GREAT stuff about them. Everyone was super friendly and everything was spotless. Accommodations we top notch and we both felt right at home. If I ever have need of any more surgery I will no other place.
Staff was kind, caring and understanding. All questions were answered. Every step/procedure was explained.
Had surgery in Tursday. Doctor Dykstra is an amazing doctor. They treated me so good. It had an atmosphere of a cozy hospital. My fiance was treated amazing. The food after surgery was a turkey sandwich that is top shelf. I am very impressed. A plus service
I don’t have words for how spectacular this place is. Had hip surgery for labral tear, bone spur, calcification on labrum. Surgery at 7, home by 1pm. Everyone was super friendly, knowledgeable, and efficient, especially Michelle, my nurse …
It don’t get any better than the experience I had the nurses and staff were so kind and professional and showed real personal interest in my care , Dr Lang and his crew were awesome , thankyou
Writing this review for another patient, as im being told what to put.
Been here twice and both times me and my family had problems. …
This is the best place to have any surgery done. Most professional and caring staff I have ever encountered. If you are an inpatient, the privet rooms are outstanding. They are better then most 5 star hotel rooms. There is even offer a free bed for someone to stay in the room with their loved one.
If I lived a million years I could not fully express my gratitude to Dr Watt and his staff or to Black Hills Surgical Hospital. Down to every individual I met in these two places had been amazing. I thank every single one of you who do such splendid work. Thank You
Absolutely outstanding. All of the doctors,nurses, nurses aides and housekeepers excellent. Kept me well informed and very comfortable considering. And the food was great.
This place is absolutely amazing, everyone was extremely polite and the nurses are absolutely amazing! If me or anyone in my family ever needs surgery again we will definitely be coming back here again. The nurses where extremely helpful and took great care of me, best nurses I have ever had.
Son had foot surgery here. Everything was made for comfort. Best waiting room I’ve been in maybe ever. Pagers to keep you up to date on the process were a great idea. Post op sandwich was excellent as well. Recommended.
The staff was very helpful. The food was great.
A rarity these days, my experience was, caring, personal, professional, and efficient!!!
From the front desk to being walked to my car following surgery, the car and caring were incredible.
Prior to having major reconstructive surgery at BHOSC, I was only in the Imaging Center across the street from BH Surgical Hospital to have a CT Scan done on my right ankle and heel, but received very prompt attention and a very professional treatment experience…
Best nurses, best physicians, and best complete staff! Everyone is attentive and caring. The Black Hills Surgical Hospital reminds me of being at home instead of thinking I’m actually in a surgical hospital. This is because of not only the …
This was one of the most helpful professional places I have ever been The staff was very nice made me feel safe It was a wonderful day thank you for the tremendous care and everything seems to be going great now
All the Dr nurses therapists etc were very friendly & helpful.
I had my first surgery here which was ACL reconstruction. All of the staff were kind and helped put my mind at ease. Throughout the process from pre operation to post operation each of the nurses and doctors were accommodating. Grateful …
From Dr Kadrmas to his PA Bryant to my CNP Brittani for anesthesia to nurses Blair and Sarah and Heather and many others, the folks at Black Hills are focused on making the hospital experience the best they can make it. Even the food is excellent!
The entire experience was wonderful. The staff were are great.
This place is amazing. Every nurse I saw was great. They truly care about their patients and do all they can to make you feel comfortable. It’s not even like you are at a surgical hospital. They make sure you are relaxed as possible before …
Just got home from knee surgery. Very impressed with knowledge, professionalism, attentiveness, efficiency, and overall experience. From the admissions staff to the pre and post op nurses, I felt my care was their priority. I was escorted …
Everyone was awsome….Matt my nurse was really good and I think he genuinely cared about my problems..and the food is really GOOD!
The staff was awesome, I felt like a royalty because of their customer service. They all went above and beyond to make my stay comfortable. The meal’s were delish too.
A wonderful facility and staff. Truly amazing care!
If you must have surgery highly recommend Black Hills surgery hospital. Staff and nurses were very friendly. Facility was very nice except for no magazines or TV in the front visitors waiting area.
BHSH is simply top shelf for a community of this size. I have had surgery there 3 times. The staff is professional,friendly and very attentive.
I stayed the night here when my sister had surgery and the staff was kind and attentive, they have multiple rooms with free snacks and drinks and the food here really is gourmet AND healthy-ish, my sister and I got unlimited food while we …
Very clean, efficient operation in a beautiful facility. Excellent attention to every detail from pretesting procedures thru the several stages of the actual surgery. Staff was very caring and professional. This is the only surgery service I would use in Rapid City area.
Phenomenal staff, excellent service, easy recovery. Very positive experience.
ALL of the staff is very helpful, friendly and informative. Could.not have asked for bettet care.
Very well run, excellent staff, overall very classy and genuinely caring organization.
By far hands down the best medical facility in Rapid City. Very professional ,Great Staff!!
Always top notch! Caring from beginning to end. Always has anytime needed for questions for you or family.
Great experience for a surgical procedure. All staff are very helpful and friendly.
Recently had a tkr by Dr Marrs. Not only is he a top class surgeon but everyone else involved with the process treated me with exceptional service. All my needs were met right away with high quality care. Had my other knee replaced 7 …
I can’t say enough about the care I received from Black hills surgical hospital. They did an Impeccable job. From the time that I was checked in at the front desk, to admissions, my room care nurse, the Anesthesiologist and her nurse, my …
no compassion, they will send you to collections instead of working with you on a payment plan. choose a different provider..
The staff was friendly & the care was good. The food was delicious. The only negative was having to wear a mask. It is post pandemic, we have to move on!
Made me feel very comfortable, reduced my anxiety. An AMAZING facility.
By far the best experience of any hosp. in Rapid City. From the front desk to the discharge everyone was excellent. Kiddos to everyone!!
The care was very good. Pleased with the outcome of the surgery. Dr was good. PT was good. Nurses were great
These doctors, nurses and secretaries – everyone is so amazingly kind and listen to your questions and answer to the best of their ability. They are some of the nicest people to go to for any injuries. They will do all they can for you.
Top notch care. Both physicians and nursing staff were professional and compassionate. Food was great. Good healing atmosphere. Will definitely trust them with care of me and my family again in the future
I was treated as a King in your hospital. Staff was proactive, and with true heartfelt care . Your hospital was recommended by lots of my friends . I’ll do the same . I am from Washington DC. And got good care . But your staff was so much better. DC felt like an assembly line . Thanks to all
The staff is amazing and go beyond what they should to take care of their patients. Surgery with them was a breeze! Highly recommend them!
This is an excellent hospital with a terrific staff from the top down. They provide exceptional care from the moment you enter the hospital to the moment you leave. Everyone is naturally friendly and helpful. You feel like you are in a concierge hospital. I wouldn’t use any other hospital.
I was treated very well. Excellent food and we were there on Valentine’s Day and got an excellent meal, a rose, and serenade by staff members.
The meal staff, the nurses were so amazing and understanding, the surgeon and …
Very impressed with all the staff at the hospital I got excellent care Thank You
Staff and facilities are top notch. I don’t think I could better care
The environment was clean and above expectations .
The meals were delicious and presented in 5 star manner.
Staff were prompt, warm, appropriately humorous. …
This place is fantastic. Had surgery here yesterday, any staff I met was so caring and kind. They made sure to explain everything to me in a way I understood, and made sure I was comfortable the whole time I was there. Also- the food isn’t …
Everyone was so thoughtful and knowledgeable making it a great experience, I will have any future procedures done here too. Dr. McEleney answered all my questions and it was a painless outcome, RN Corrine was a big help in preparing me too, one of the best!
I unfortunately got a severe ankle break while on vacation in August and was rushed into emergency surgery the next morning. I can not say enough positive things about this place. The facility is top notch (all the way down to the waiting …
Everything at Black Hills Surgical Hospital was definitely a 5 star experience. All of the staff were kind and very professional. I would recommend this facility to anyone needing your services. Thank you for the excellent care. By the way, the food is also top notch.
Everyone was awesome! Stacey started with me in admissions, Jess was my step down nurse, Ashley was my recovery nurse, Jeff was in the OR, kandi was my preop nurse-all awesome! Dr amiotte was the anesthesiologist and I think it was Morgan …
Black Hills Surgical is the best hospital. Everyone is courteous, professional and really care about you.
I am very grateful and pleased with the excellent pre-surgery process and completion of the surgery that I needed so badly. I am also glad that I was given the excellent aftercare and treatment until I was able and ready to go home, and my prescription was ready right away at a pharmacy. Thank you!
Excellent facility from the time you go through the door and exit after surgery. Doctors and staff are excellent in the performance of their jobs. Also, excellent in explaining and answering questions or concerns.
Always a great experience considering its surgery. Staff and doctor goes above and beyond expectations.
Dr Dykstra had 2 cancel my surgery on 03 22 20. My puppy had scratched my arm the day before. Will be back in 04 05 22. While l was waiting on a ride home the staff was AWESOME. Got me something to eat and was very attentive to my needs.
Dr Woodruff is an excellent surgeon. The nursing staff are so kind and helpful. I loved the suite we (my husband & I) stayed in. The food was hot & amazing. Thank-you Black Hills Surgical Hospital for taking such good care of me.
My husband had robotic assisted total hip replacement surgery at Black Hills Surgery Center recently. Absolutely everyone treated us with respect and made us feel very comfortable. We highly recommend Black Hills Surgery Center for anyone who needs hip replacement surgery.
This was my fifth surgery at Black Hilks Surgical Hospital. Dr. Dyxtra was my surgeon with this one as well as several others and he did a great job. I’ve always enjoy my experience at the hospital (if one can even say they like hospitals). …
Great care, awesome healthcare team. The nurses, CRNAs, the student anesthetist, and all of the wonderful people working in admissions were extremely friendly, comforting, and jovial. …
This facility is top notch like a five star hotel. The staff treat you like family. The doctors treat the patients as well as there family also. The food is prepared by a wonderful Chef that loves to prepare delicious food. …
Best surgical place in SD!! Highly recommend!!! BHSC Staff is absolutely amazing!! They take care of your loved ones with exponential care!!
Black Hills Surgical Hospital is the BEST! All employees are friendly and helpful! The longevity of the employees show how great the management is. I go to this hospital any time I can. The facility is the cleanest I have seen! I highly recommend this hospital.
The care has been wonderful! Everyone made me feel comfortable and well taken care of. Hope I don’t need surgery again anytime soon but would choose this great team again if I do!
Always a great experience at the Black Hills Surgical Center! First class all the way. Great staff and great care!
With one exception, everything was outstanding. The exception: As requested I arrived at Surgical Hospital at 7:15 a.m. for a 10:00 a.m. surgical procedure. From my end, way too much wait time.
Need more stars! Amazing accommodations. Everyone is so caring, professional, and efficient. The absolute best medical care I have ever received.
Very friendly! Seen to all my needs. Kept me informed at all times. I would highly recommend your facility.
Dr Dykstra and all the staff were kind and considerate giving me the utmost good care!!!!! I love the beautiful rose!!!!!
I had one of the best experiences in my life. Dr mars and his staff are super excellent. I thank all of them for the hospitality the care I received . Im truly impressed and a big thank you for the aftercare staff. They are super …
All the staff and nurse providers and doctors are great. Meeting the CEO of Blackhills Surgical Hospital was a great honor and it was great. Every one is so caring and wonderful to be a part of. Thank you to everyone. Dale.
The care at this facility by everyone from check in to discharge is absolutely amazing. I had neck surgery four weeks ago and back surgery yesterday. I’m amazed at the care I’ve been given. It helps with recovery for sure. I have recommended this surgery facility to many.
Outstanding care and service. My husband was very well cared for, the building is beautiful, and they also took very good care of me as I waited during my husband’s surgery. The staff was attentive and helpful, they regularly checked in …
The doctors, nurses, and support staff at the Black Hills Surgical Hospital are always very professional, efficient , and knowledgeable. The facilities are beautiful and the food is amazing. My husband has been a guest at the hospital …
Everything just went great! Everyone was helpful and friendly! O.R is a fascinating place. Dr Dykstra is wonderful!
All members of the staff are very friendly and professional. I appreciate the excellent care and concern for my welfare.
The care I received was phenomenal! From the time we walked in to the time we left! And the chips were awesome!!
I had excellent care. SURGERY went well. Everything was great
I was nervous and anxious about my surgery but the staff and especially the nursing staff calmed those nerves. They made the process before and after the procedure as comfortable as possible taking the time with me I needed. For having to …
Great care, great staff! I have not experienced this level of care before. Being from CA, I had good care there, but your staff is above any experience I have had.i especially like the feeling of being cared for by a team, the nurses, CNA’s …
Very good medical experience, I cannot think of one thing that BHDH could do better other than expanding to meet the growth of Rapid City and surrounding area.
This is the best medical facility I have encountered. The staff are top notch. I would highly recommend to anyone who asks me
Everyone at this facility is so friendly and helpful. I feel confident that they can and will help me and that they genuinely care for my comfort and safety .
Black Hills Surgical Hospital will take care of you and always has your best interest. Thank you Dr Mortimer and staff for your wonderful care
Every interaction, at all facets of my stay and follow-up, were Professional, friendly and caring. Not to mention successful!
Staff is welcoming and friendly. Always on time at the Imaging Center. Much nicer than going to to the big hospital!.
Well taken care of. Doctor, nurses & staff all gave excellent care & chocolate too! Follow-up this morning was thorough. Thank you.
Care was exceptional! The staff was very informational and helpful. The procedure was performed as predicted.
I’m totally impressed with this place. I can’t think of 1 thing that wasn’t top notch. I’d give it a 10 on all aspects of my stay. The surgical procedure,
doctor, anesthesia, staff, nurses, food, facilities and quite literally everything was way above my expectations.
After the horrible care and in my opinion not a good hospital ,with the worst ratings and milking Medicare and Medicaid and Doctor negligence that caused me more injuries and stress at the other hospital,and all the stress they put me …
I’ve been going here since 2017. First Rate Doctors staff and facility. Great after surgery care, like staying in the highest rated hotel but better.
Great professional staff. Kind caring and really good communication with most staff. I had one day shift nurse that must have been having a bad week. The staff was quick to respond and very efficient. Dr Kadrmas was exceptional and the PT. was amazing. Thank you all.
The entire process fro pre op to discharge was unbelievable. This practice is a well oiled machine!! Very patient care oriented. Patient is ALWAYS involved with every aspect of decision making with regard individual needs. Amazing staff. I cannot say enough about the ENTIRE staff here at Black Hill Surgical Hospital.
Everyone that worked with me was absolutely amazing. Very friendly and caring atmosphere. The staff went above and beyond to fill my needs and still taking time to ask my husband if they could do anything for him. Those girls are busy there …
I can not find words to explain how exceptional this facility is. From the wonderful woman at the front desk to the nurses, and surgeon who fixed my son’s back. 100% the best surgery hospital in my opinion! I’m so thankful they now have an office in Gillette Wy.
Annie was extremely professional and very kind getting me setup for surgery. The entire staff was also very nice showing concern for my comfort.
Wasn’t expecting such a high level of excellence in care and service. Here’s to hoping I don’t ever need surgery to alleviate pain again, but if I do, I would choose Black Hills Surgical Hospital. My procedure was done as an outpatient. …
I had another surgery last week, my 3rd in 2 months. I will say once again that this is absolutely the very best hospital anywhere. I would not want to ever go anywhere else. From the moment you step inside the door, everyone you come in …
Nurses and Doctors were all very nice and professional, extremely nice facility! Explain ed everything very well , differently the place to get any procedure done !
The staff and facility is amazing !! They make you feel really cared..I would recommend you to everyone one I know for any of there Surgical needs ..
All of the employees are well trained and do very well taking care of their patients. They take time to explain what they are going to do and answer all questions.
Staff friendly and helpful, answered any questions and kept things moving on time. Dr Chilvers was very encouraging and kept us informed. Surgery went well and I’m very hopeful for the long-term outcome! Love BHSH staff and doctors!
A great experience from the preparation leading up to surgery, through the entire stay. I highly recommend Black Hills Surgical Center and Dr. Marr’s for total.knee replacement.
This is the best hospital anywhere. I’ve had many surgical procedures, and they comforted me and took such good care of me each time, that I no longer have anxiety when I have to go there.
I just love this place. Everybody is so polite, friendly, and very helpful. Chef makes delicious meals.
I recommend this hospital and the doctors who come here
Pre-op knee replacement. BHSH explained everything from start to finish. The staff is amazing. They are very focused on cleanliness. The hospital itself is rated one of the best in the nation. I retired from health care and everything about BHSH really impressed me.
Everyone was very pleasant to be around and treated us with respect. It was a quick procedure, but they still handled everything with care. I would like to thank them all for everything they did!
Surgeries and procedures aren’t anything we look forward to, but when it becomes a necessity, I wouldn’t go anywhere else than BHSH. From admissions to pre-op through post-op and discharge, the staff and all health care providers are the most friendly, caring and kind people.
Very disappointed. My mother is having surgery today. Would not let us see her before they took her back. Did not get to talk to surgeon or anesthesia. Said the rooms are tool small. Starting to act like monument. …
I have been to BHSH several times and have always had great care. But this time wad different it wad exceptional. I can not remember all the names but the two the stand out are Brenda and Jessie. But all the nurses were great. And dr …
Service and care were great but it was very difficult to navigate the billing department. I received a lump sum estimate and bill. When I asked about an itemized list at the time of surgery I was told it was unavailable. When I called back …
Dr Marrs was phenomenal in all aspects of this total left hip replacement! Surgery was very organized and nurses were so kind and helpful. Thank you to everyone at Black Hills Surgical Hospital!
The entire staff was a joy to work with. They treat you like you are the only person at the hospital to take care of. This is my second time at this facility and each time I have had superior care.
The nurse I had in recovery … I think her name was Sarah Jean…was absolutely the BEST! Smiley, pleasant, knowledgeable, showed compassion and thoughtfulness and very efficient! There was another muse that gave me a shower, got me …
As an OR nurse I know it is a great place to work. Being a patient at a facility with providers at every step that are the top of their field is incredible. I felt cared for and valued as a person. My questions and concerns were …
I was so well cared for from check in to discharge. The staff were friendly and professional during all aspects of my care. They let me know what to expect and assured my comfort. Very grateful to Dr. Chilvers and the entire staff.
I have been through a lot of health care & I can state that this has been one of the best experiences I have ever had. All the staff have been knowledgeable, answered all my questions, & are kind, friendly, & caring. It’s obvious that they love working here & they have all expressed that to me. Whatever you are doing, keep it up!
I injured my Knee on 10/22 and had surgery 10/26. The fears I had going in the hospital changed the moment I walked in. The Dr.s and staff run this clinic like a fine oiled machine. Everyone treated me like I was a lost best friend. I …
I came in for rotator cuff surgery on my left shoulder. The staff was friendly and knowledgeable. They made me feel like this was a safe place to be and that they were going to take good care of me. And they did. I will choose them again in the future for further surgery. I highly recommend them.
From the time I entered Black Hills Surgical Hospital until the time I left the experience was amazing. All staff were kind, caring and kept my caregiver and myself informed of every step of the surgery process. Having never experienced a …
Hands down best surgical experience ever. I’ve had 9 surgeries in my life and this was far and away the best. Excellent nurses, doctors and even great food. Very compassionate nurse named Jennifer in the Surgical room that explained …
This place is pretty awesome! It doesn’t look like a hospital at all. It is more like a hotel! And all the staff are amazing! There was something wrong with my TV and they immediately brought me a new one! My surgeon was Dr. Woodruff. He …
Everyone was so so kind! I’m also an employee and I already knew they were amazing, but, the care I received was exception! Professional and always paid attention to details. Not just to me but to everyone!! I could them hear giving the …