BluCurrent Credit Union is the largest non-profit, member-owned credit union in Springfield, Missouri, offering banking services, including home loans, auto loans and investment services for individuals and businesses.
| Sunday Closed Monday 8AM–6PM Tuesday 8AM–6PM Wednesday 8AM–6PM Thursday 8AM–6PM Friday 8AM–6PM Saturday 9AM–1PM |
1770 W Sunset St, Springfield, MO 65807
(Translated by Google) Just uhh…..
(Original)
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Great people = Great credit union!!
deAnna Downs is amazing! I was recently asked to describe a positive financial experience I had with any organization, and my experience working with deAnna and BluCurrent immediately came to mind. If you want the easy button, call deAnna!
Great staff
Awesome service !!!
Can’t even get to a real person
Again, terrible experience
Great place to work!
Friendly and helpful too.
been a great.bank so far
Very helpful and attentive to our needs!
Great experience working with them!
The staff have been very helpful and answer questions readily.
Absolutely the worst bank ever! Do not recommend!!
Slow and the tellers are over worked
Always greeted by friendly smiles. Professional staff!
Smooth and easy transaction from start to finish
Solid credit union, I’ve used it for five years now and never had any problems.
Amazing. They truly put their customers first and make each one feel valued.
Slowest (and generally incompetent) tellers in the drive thru. I hate going here.
Terrible service in line we were next nobody behind us lady walked out put a cone in front of us and motioned to move to next line with 4 already in line wow been promising for 2 years to replace old location closed time to move accounts
Best CU or bank I’ve ever been a part of. They care about their customers
Very personable, they take the time to remember your name and make you feel appreciated!
This place started out good but there a rip off charger you for thing’s you have no say so in between them and Midwest cycle and they don’t care wouldn’t even listen to me (JOKE)
Had an issue with a form but Lyndsey, the branch manager was so helpful and fixed the issue.
They are pretty good in person, but iver the phone things take a while to get done.
My account was overdrawn so they dropped me as a customer.
Horrible customer service when dealing with their mistakes . Cannot handle independent contractor payroll checks without putting a 2 business day hold.
Recently had a deposit go into an account of the wrong amount and they REFUSE to work with me! Disgusted I will be taking my business elsewhere immediately!
They don’t call you back when you have called them two times in a day. They don’t take care of there business that they have with you. It takes them to long to get any response from them. Do not recommend them to anyone.
We have been members for over 20 yrs.Great service I would not have our accounts anywhere else
They don’t have any ATM’s!!!! They used to have one located outside the bank but now since they removed it and have ZERO BluCurrent ATMS throughout the city it sort of leaves you screwed!
I love this bank! Can anyone tell me if I can deposit cash into another ATM for free?this is my only issue with the bank. getting money into the bank after hours.
Money hungry Credit Union monopoly scam you want something that wont scam you Go to Chime bank they charge you nothing no overdraft fees etc.
Be prepared to be on hold for an hour or more. Lost my deal on a car because they can’t pick up the phone.
I’ve been with them for 20 years. They have always been amazing in every aspect of my finances. I highly recommend them
Friendly, helpful, patient. That’s been our experience with BluCurrent’s employees and loan officers.
People are rude and won’t do anything to help. Very disreputable and devious. Would never suggest anyone to do business at Blu Current especially when it comes to loans. Should have closed it earlier than i did.
Personal service and actually have enough staff to help you. Lines move quickly. Don’t have to stand in line for 10- 15 min as in the big banks. Very nice experience!!!!
Hannah was extremely helpful, she exceeded all expectations…Will use again, and I would recommend her to anyone..
Lisa at the Kearney and Kansas location is awesome. She will take time with you and explain everything. You don’t find that in big banks. God bless her.
Super friendly staff. Everyone is so nice! we have a great experience every time we visit one of their locations!
Its not worth the energy to post a long post. Just take your money elsewhere, you’ll be happier that you did. This bank is a joke and doesnt want you to bank with them.
deAnna was exceptional for us! She listened to our needs, educated us on options, and truly held a discussion. Thank you, deAnna!
Austin Chambers is amazing. Helped me with everything I needed. Gave me good input and was just overall perfect. Really recommend him. He will do his best to get you whatever you need in a fast manner as well. Thank you Austin. -Cameron Kincannon.
I love the people at BluCurrent and the services are excellent. My only issue has been with the closing of the Seminole branch and the difficulty in finding participating ATMs so I don’t have to pay a fee for withdrawals.
My wife an I couldn’t be anymore happier with blu current!! Hannah helped us out with finding an realtor an just bent over backwards for us to get our first house!!
Worst bank ever. I got paid and they locked my cards while I was at work out of state. They wouldnt even unlock them or allow me to withdraw from atm. Choose ANY other bank.
I used to love this bank. But as of the last 6 moths not so much. It took them moths and me going up there and calling for them to change my ssn which was wrong. It took them 3 weeks to change my address and again with me calling and going …
I have been a member of Postal Federal (now known as Blucurrent) for over thirty years. The last several years I have witnessed a horrifying deterioration of their service and staffing. It’s the old “do more with less” attitude that so …
Great small bank, you can keep your money local, but if you have an 8-5 job you’ll never find time to go to to the bank. They keep the same hours, don’t have any later drivethru hours, and I can never seem to catch them open even on Saturdays.
Refinanced a loan and a few other things. All over the phone or email. Was super easy and fast. Tanner did a great job. Thanks blue current.
We’ve been members for nearly 20 years. Through all the growth and changes the mission remains the same – great customer service from people that strive to help their neighbors become financially successful.
I have been a member for 15 years. The Branson Coop at Educational CU is awful rude to deal with. There is an obvious difference they make treating Blu Current customers. My husband and daughter have already moved their banking because of the obvious difference they make.
Have had a great experience with them with the exception of a miscommunication error resulting in a man in the collector department named John G who was incredibly rude. Never experienced a professional that rude before and was very taken …
I never thought I would have such positive things to say about a financial institution. Excellent customer service, at least at the Kearney & Kansas location, they bought out SkyZone for our small family (and a bunch of others) they often …
I’ve been banking with Blu Current for quite a few years now since they switched over from PFCCU, they had some difficulties at first it seemed switching over, but I still wouldn’t bank anywhere else, ESPECIALLY one of the Big banks. Customer service is top notch, and they have EXCELLENT loan rates and checking perks.
Kaitlyn was amazing with helping with my loan needs very attentive and the process was smooth and quick .
Been a member with Blucurrent for 7 years now. They’ve helped me finance multiple vehicles and I’ve never had a problem getting a loan. Quick and simple process each time. …
Please don’t be scammed By this bank. Check reviews first. Kearney location is by far the worst. Staff are horrible, the vice president is no better. They will take advantage of minors and elders. Or anybody for that matter. There extremely racist! Change your bank
My husband bought his truck thru them in 2016 gave 13.000 for it stl says we owe over 6000 for it they have us late of a few payments but was told we have 15 day after payment is due before we are even late with the payment we have been …
I usually have a good experience while going through the Drive Thru but not this time.When I arrived on a Saturday about 15 minutes until 1pm, 2 lines were opened and I waited until about 1pm until I got helped. There was only 1 lady …
Just had the nicest man pay for my clients groceries, i do home health care and i was doing my clients shopping and a man asked to pay for the groceries on behalf of blue current credit union. My heart is full and my client will be so thankful when i tell her.
We had an excellent experience with our mortgage from application to closing. We always got a prompt and helpful reply from Hannah McCaig any time we had a question. The customer service we received was exemplary!
We’ve had NOTHING but good experiences up until today. They do not have an ATM. I found out the hard way, in a hurry. My experience with Blucurent has been 5 star until this. It is completely unacceptable for a financial institution to not …
The lobby was closed for COVID. Understandable. Called to set an appointment. Called 3 separate times and no one answered. Let their phone ring over a 10 minute period and no one answered. I went to close my accounts because this is what …
I made the switch from Commerce Bank to BluCurrent more than a year ago, and I am so glad I moved my money to a local financial institution. I have always had a positive experience with the transactions that I make. I usually frequent the …
An antiquated bank slowly stumbling into the 21th century.
I have been a member at the credit union since the late 80’s and have watched …
Never had a late fee until now, asked for it to be removed, they flat out refused even though they understood a tree fell on my house and was without power for 8 days. Ended up paying off the loan in full and closing my account. Will never …
The staff at this credit union is unbeatable. They have taken the time to get to know us over the years, and are always helpful and friendly. Policies are straightforward. My family enjoys the family events held every year. Great place to do business!
DeAnna and the staff at BluCurrent have gone above and beyond to help us with a construction loan. She answered all our questions promptly and is a wealth of knowledge. I would highly recommend deAnna, Mike and the rest of the BluCurrent team to help with any home loan needs. Thank you guys for everything!
BluCurrent has surpassed my every expectation! The staff are friendly, but recognize when a customer is in a rush. I have had a couple of issues which required me to contact the bank; In each instance the staff were professional and …
After doing some research on local CU’s and what they had to offer, we decided to open our new accounts at BluCurrent. Throughout the entire process all of the staff was friendly, informative, pleasant and efficient. I was placed in a …
Sunset location> The staff is very friendly, My biggest issue is that the drive thru has always been understaffed (during normal times before covid) and closing the lobby has only magnified this issue, I’ve waited for over ten minutes …
I recently refinanced my home mortgage through BluCurrent and deAnna was so helpful. The process was so easy and they helped me save a lot. I highly recommend them.
We had a great experience with out home mortgage at BlueCurrent. deAnna was very responsive while walking us through the financing process for our home. 🏡 …
Our family went through BluCurrent for a boat loan and Justin Braley was our loan specialist. He made the entire process as smooth as possible which is especially impressive because the boat was from out of state and it’s prior own had a …
I’ve banked here for several years. The way that they apply overdraft fees is extremely unethical and unfair. I was charged 6 overdraft fees in the course of 1 week—all the outside charges that tried to come through were declined, but I …
I’ve been at Blucurrent for around 7-8 years now. They are by far the best bank/CU around. ALWAYS friendly, courteous, and helpful. I had accounts at 2 other local banks until yesterday. I finally consolidated everything to Blucurrent. They …
Trying to pay off a car loan through BluCurrent has been a nightmare. I’ve never dealt with any place that “loses” mail and yet 3 checks have been lost in transit to them. I’d pay online but somehow they still charge additional fees for online transactions. I will never do business with BluCurrent again.
Airline refused to change/refund flights due to covid despite their written policy stating they would, and after getting hospitalization proof faxed at their request. Tried disputing with Blu, worst process ever. So disorganized. Nobody …
Our family recently closed on a refinance for our house. Hannah helped us out from start to finish. Her expertise and professionalism made the process easy, even during COVID, as all of our interaction was done online. 10 out 10 we would refinance again with Hannah!
Whatever you do, do not do business with this credit union. Stay far, far away from their loan department. You would be better off selling one of your organs for the money to buy a car than to go through with these unscrupulous loan sharks. Actually, an actual loan shark would be more caring. ZERO stars would be more like it.
I have been with this company for almost a yr. when Covid hit I lost my job and haven’t ever had an issue making my payment on time for my car loan. I am a single mother with three children and have always been in contact with them in …
I got approved for a Auto Loan through Blucurrent Credit Union. I was purchasing a 2010 Nissan Sentra. I guy who was working with me went up and beyond to get everything finalized. He even asked me what payment amount I was comfortable …
We used deAnna at BluCurrent as we went through the process of buying our first home! She was amazing and always willing to help. We had so much question as we navigated new territory and she made the process less intimidating and stressful. BluCurrent has an amazing team of people and we are so happy we got to work with them!!
Nothing bad to say here. Been a customer for 6 years. Loan process was easy, opening accounts was simple. Easy communication via online banking. Typically always had a response/resolution within 24 hrs. Nice prosper benefits on checking. Closing accounts (moved out of area to another state) was painless.
What a great bank! The initial account setup was insanely easy and the customer service team is top notch. Huge shoutout to Garrett for all his help
I cannot say enough good things about this credit union! Deanna Downs is absolutely awesome! My husband and I got a line of credit and Deanna walked us through the entire process with such knowledge and was very kind. We got our line of …
My Grandfather a Vietnam Vet passed away last year and left his retirement and benefits to my Grandmother. after enduring the lengthy process of getting the information in her name thru the Army (not fun btw) she was unable to get the money …
Agreed to get my first credit card through this company. Horrible customer service. Did not explain the 30 day process for payment when I talked to a representative and what I could have done to make a payment and not have it closed out …
Just refinanced the house. BluCurrent is so customer friendly we have moved all our accounts. I have the app so I can do all my business from home including mobile deposits. We live 45 miles away so that improvement was nice. I recommend BluCurrent if you like efficent, friendly service.
I recently finished refinancing my mortgage with BluCurrent. The whole process has been great. Hanna was able to answer all of my questions and kept the process moving. She kept me up to date on what the status was and was quick to respond to my emails.
I highly recommend BluCurrent Credit Union. I opened my first bank account there years ago and am still a member today. I also worked with them for my last two home mortgages, and the staff is so helpful and knowledgeable. They’re the best!
We worked with Hannah with bluCurrent with our home loan. Talk about a individual who was on the ball every time I called to ask a question or need to know something. Very professional, polite and Awsome at her job. I’m very happy with our process and how easy she made it.
We just refinanced our home with Blu Current. Hannah went above and beyond for us. At the closing table she was quick to answer and jump into help with the questions we had to ensure everything closed smoothly. …
I have dealt with Bre in the past and now recently have dealt with Debbie. These two woman are amazing to do business with. They are very efficient, super friendly, and go out of there way to deliver excellent customer service. I highly recommend.
We just refinanced with Hannah McCaig, she was nice and very patient with us and explained what options thoroughly. Whenever we had questions she always responded quickly. She was very easy to deal with. I highly recommend Hannah for your all mortgage needs.
Received a check on this banking company I’m not a member so they make you come in to cash the check to have a finger print I ask why they can’t do that at the drive thru and was told I needed to be on camera I will never use that place for my personal bank or credit union I’ve lost 4 hours of work time to just get this check cashed
I have come here three times in the past 4 months to use the coin machine. It’s been broken or missing every single time. I called as I was on my way to check if it was operational this last time and was on hold the entire drive (20 mins). …
I have only used Blue Current for auto loans. When they first came to town they were great to work with and had competitive rates. However their service has since went way downhill. Their rates are no longer competitive, even with great …
My son’s car payment posted to his account but they said they did not recieve but it was posted to his account so the bank made him make another payment and said they reverse the other charge been almost a week now still no refund. I have …
DeAnna Downs is amazing! We so enjoyed working with her. She is very easy to work with answering all our questions as we work through the home buying process. She has kept us updated all everything including the appraisal snags. We will continue to ask for her as we purchase additional homes. GlThank you deAnna for everything!
I have been working with BluCurrent for the past several years for my personal banking needs. I recently decided to to refinance my home and thought I would reach out to BluCurrent for my refi. I have been working with deAnna Downs at …
Been a customer now since 2019, ran into some tough times because of Christmas this year and making a credit card payment. After speaking with someone about this letting them know I would be making a payment in a matter of a few days they …
Everything has been so good here until I encountered an error on my account and they refused to refund the overdraft fees that I was given as a result of my account being positive but my transactions hitting at the same time that weren’t …
Don’t recommend. This establishment does ABSOLUTELY NOTHING to protect their members from fraud and when their member is a victim of fraud, they repossess that member’s car after telling the member they will work them.
My family and I have been with BluCurrent for years. They have provided excellent service and care throughout our relationship. They have held our mortgage for years, so when the rates dropped low enough to refinance we called them. …
I applied for an auto loan through BluCurrent because I had heard very good things about them. The process ended up being incredibly inefficient, confusing and futile. First the loan officer who was suppose to go through this process with …
Blue Current has been exceptionally good in improving their customer service and been very helpful . I would recommend Blu Current to anyone who needs a loan or account
THANK YOU! Courtney. for making the loan process as easy and fast. Your knowledge and kindness are above reproach.
I have been with BluCurrent before they were named that. The people are kind and try to help you at the pace you desire. All my banking has been done with BluCurrent whether it was a checking account, savings account, loan, credit card, or an IRA.
Hannah handled a home refinance for us. She did an amazing job! She had several hurdles to jump over but she just kept working until she got the job done. She was great at keeping me informed through the whole process. She was also very …
Hannah McCaig was super awesome through my home buying experience and we encountered hurdles, ALOT of hurdles, but she did a great job with all of them! Thank you so much Hannah!
We recently did a HELOC loan, and the process was so easy! Courtney Pruente was so helpful with everything! The process was quick and painless! I would definitely recommend BluCurrent!
Refinancing our home was a breeze, with Courtney Pruente. She walked us through every step. Call blu current, be sure to ask for Courtney
Working with deAnna to get my mortgage out together was a fantastic experience! Highly recommend her and the rest of the BluCurrent team!
My granddaughters purse was stolen over a month ago. She reported it and ask for new cards it has been a month and no cards. They are blaming the company who makes their cards. Lousy banking practices in my open. If I loose my card I go to Springfield in ten minutes I have a card in my hand. Just think before you use Blu Current
Banked with Blucurrent since 2013 and never had an issue with them until this year. The amount of no call backs and lack of communication is incredible. Make sure you get details 100% figured out before letting them run your credit.
I wouldn’t refer this bank to anyone, customer service is just bad. When you need to get ahold of them, plan to wait on hold for 15 minutes. The app also needs work, bill pay is a joke. 4 week wait for debit cards. Fraudulent charges on our account and we won’t see that money refunded for 7-10 days. Just bad experiences over and over.
deAnna is the absolute best! She is so patient and listens to every need you may have. It was such an easy process for our mortgage and that was all because of her!
Courtney Pruente is an absolute angel to work with. She made getting our line of credit easy and simple. She’s very organized and communicates very well. Will use her again for any loan needs.
4 weeks and still no card in the mail and told to wait another week… It’s the holiday season and I cannot partake in online sales or expect how much cash to withdraw for shopping. Other banks can make cards in house I shouldn’t have to …
We recently closed on our home with a home loan through BluCurrent.
Hannah McCaig was super helpful and supportive throughout the entire process. We got everything we needed without any hang ups or issues.
Thanks again.
This is the most worthless company I’ve ever been with. I had telecom before this, and had to switch because of financial issues. Upon getting Covid in July 2022. I have been trying to get help with my loan payment. Whoever I talk to was …
I have banked with BluCurrent since 2017. My account is always in good standings and I make many, many purchases and deposits throughout the month. At first, when I received my first set of overdraft fees for a “purchase” that came out of …
I’ve been with BluCurrent since like 2013! I’ve never had issues with this bank up until this year. I’ve tried and tried to dispute two payments with them & unfortunately they just don’t care or simply don’t want to do anything about the …
I recently refinanced my mortgage with BluCurrent and the process was nice and easy, which was great. I worked with Courtney Pruente and she was great! She answered all my concerns and questions in a timely manner and was thorough in her answers.
Original mortgage loan was flawless and at a competitive rate. Hannah McCaig was there then! And here now when I was forced to refinance in a difficult economy, she once again was providing superb service and very competitive rates. This …
Upon opening a bank account here on 10 November and depositing a large sum of money, I was told it would take nine business days at the end of the transaction for me to access it. Nine business days is really 15 days during this month …
BluCurrent is a great credit union. Hannah McCaig was excellent in helping me buy my first home. In fact, when I mentioned to the house’s seller that BluCurrent was my lender, they expressed gratitude and happiness for their past …