Please please don’t used this company we’re been customer since 2009.CHRIS employee # 21 is so rude. Im been waiting for 5 weeks for them to come to my house to repair my internet. We have automatic pay and they charge for the month we …
I hated everything about this service even after I stop using their service I kept getting charges come in the mail I called and tried to get everything resolved but when I told them what was wrong the just hung up on me no one should ever use this service
This phone company is a scam my mothers phone cannot receive and call out the phone has been down for 10 days they said they called 😑 to see the problem not true never did i receive a phone call to my cell number they said a&tt works for them servicing there problems NOT TRUE ITS A SCAM …
This is the worst phone service. Blue Casa acquired iNet communications in 2017. We call Japan frequently. Not only did the rates go up, but the service has stopped working multiple times resulting in not being able to call internationally …
The worst customer service ever. They bill me after I canceled account. 10 d. to pay. I asked to talk to manager, representative just cut the line. There so many long distance companies out here so better avoid them.
I had telescape telephone company. Last May 2015 I changed to Att. Telescape was still sending invoice for a telephone service I did Not have any more. I did Not pay. Here I am February 2016 trying to fix the problem. It was so bad that Att …
Bad customer service. Changed my mother to a digital plan, knocked off all her existing telephone Jacks and forced her to use new service. Did not Dave her any money just headaches. When calling customer service, the CSR sounded like a 13 …
I paid off my collections but when I called the original debit agency they said it has not been paid off. Then from their I paid with my Chase chip card I called back to Blue Case Communicate to see what date I paid on she statued November 25, 2016 of the amount of $25.00. I look on my bank statements I never did see it.
I wouldn’t even give them no dam star. Really bad service ANA decide to ask to much information. She was so rude. I need to speak to corporate. She got me f up. Like i have no internet for 2 weeks!!! And i paid my bill like i want a …
Their service was fine until they did not send us a bill and so we missed that monthly payment. They proceeded to block our international calling without a warning. We tried calling to another country without knowing that our lines were …
My service was with Telescape, it was transferred to Casa Blue without my consent to begin with. I notified Casa Blue that i was going to move house in February 1st 2016 on January 13th (over 10 business days, enough time to place order). …
My elderly father moved over a month ago and they have yet to get his new phone connected! After two days of calling, leaving 2 messages, 1 email request and 1 hour on hold, I was told it will be another 3-7 business days (for the 3rd time) …
If there was a negative star I would have picked it. WOW never have I had such a horrible experience with customer service. I will never stop hating this company ever!!!!! I usually have a lot of patience but this company did it for me. …
Would give NO stars if possible. Worst customer service ever! Everyone is extremely rude. I have been waiting over 2 weeks for them to connect my mothers house phone. Every time we call to follow up there’s an excuse that someone has tried …
I’ve been with Blue Casa since they took over from the other company, Connect. Overall, I am satisfied with my landline. The problems that I’ve had in the last couple of years is due to old wires out in the street. However, this last …
(Translated by Google) Well, it’s not a lot of money because I have friends who used it …
Please please don’t used this company we’re been customer since 2009.CHRIS employee # 21 is so rude. Im been waiting for 5 weeks for them to come to my house to repair my internet. We have automatic pay and they charge for the month we …
Internet fully awful
Wonderful phone service provider
Please, Please stay away from this company! Not Smiling!
Stay away from this company, they are ripping off people.
This is a horrible company. Very expensive; lot of hidden fees
Stay of way of this fraud place, they took over after NET I had for 17 years and they made some fraud charges on my credit card and kept denying it.
I hated everything about this service even after I stop using their service I kept getting charges come in the mail I called and tried to get everything resolved but when I told them what was wrong the just hung up on me no one should ever use this service
Bad customer service. They never answer the phone. My internet is down. I’ve even left voice mails and they had never received a call back.
Worst phone company ever stay away from them. They lie and ripped off people.
If I could give this company zero stars, I would. Talking to customer service is like talking to a wall. Founded in 2003 and surely won’t last long.
Found fraudulent charges made by this company. Contacted my bank about it. Stay far away.
I had this horrible phone company awhile back and I still can’t believe their still in service! They should’ve closed down along time ago!
This phone company is a scam my mothers phone cannot receive and call out the phone has been down for 10 days they said they called 😑 to see the problem not true never did i receive a phone call to my cell number they said a&tt works for them servicing there problems NOT TRUE ITS A SCAM …
This is the worst phone service. Blue Casa acquired iNet communications in 2017. We call Japan frequently. Not only did the rates go up, but the service has stopped working multiple times resulting in not being able to call internationally …
The worst customer service ever. They bill me after I canceled account. 10 d. to pay. I asked to talk to manager, representative just cut the line. There so many long distance companies out here so better avoid them.
I had telescape telephone company. Last May 2015 I changed to Att. Telescape was still sending invoice for a telephone service I did Not have any more. I did Not pay. Here I am February 2016 trying to fix the problem. It was so bad that Att …
Bad customer service. Changed my mother to a digital plan, knocked off all her existing telephone Jacks and forced her to use new service. Did not Dave her any money just headaches. When calling customer service, the CSR sounded like a 13 …
I paid off my collections but when I called the original debit agency they said it has not been paid off. Then from their I paid with my Chase chip card I called back to Blue Case Communicate to see what date I paid on she statued November 25, 2016 of the amount of $25.00. I look on my bank statements I never did see it.
I wouldn’t even give them no dam star. Really bad service ANA decide to ask to much information. She was so rude. I need to speak to corporate. She got me f up. Like i have no internet for 2 weeks!!! And i paid my bill like i want a …
SERVICE SUXZ AND CUSTOMER SERVICE SUXZ, CANCELLED OUR ACCOUNT CAUSE THEY SUK BALLS
Their service was fine until they did not send us a bill and so we missed that monthly payment. They proceeded to block our international calling without a warning. We tried calling to another country without knowing that our lines were …
My service was with Telescape, it was transferred to Casa Blue without my consent to begin with. I notified Casa Blue that i was going to move house in February 1st 2016 on January 13th (over 10 business days, enough time to place order). …
My elderly father moved over a month ago and they have yet to get his new phone connected! After two days of calling, leaving 2 messages, 1 email request and 1 hour on hold, I was told it will be another 3-7 business days (for the 3rd time) …
If there was a negative star I would have picked it. WOW never have I had such a horrible experience with customer service. I will never stop hating this company ever!!!!! I usually have a lot of patience but this company did it for me. …
Would give NO stars if possible. Worst customer service ever! Everyone is extremely rude. I have been waiting over 2 weeks for them to connect my mothers house phone. Every time we call to follow up there’s an excuse that someone has tried …
They scammed my parents years ago. I would give them a zero star.
I’ve been with Blue Casa since they took over from the other company, Connect. Overall, I am satisfied with my landline. The problems that I’ve had in the last couple of years is due to old wires out in the street. However, this last …