Blue Cross & Blue Shield of Oklahoma Reviews ( 43 )
New insurance to me and boy am I sorry. Please if you have the option to choose another provider, please do so. Will deny alternative medications to the one they denied, even after telling you the other ones are covered. Unbelievable
Terrible company, I canceled my membership and they continued to charge me even after several calls of cancelation saying that I kept enrolling in their plans when I did not!
Ive paid this company 600 a month for so many months then I get a paper in the mail because I got fired from my job they said they would extend my coverage for 63 days the whole time I thought I had insurance in those 63 day the company I …
Claims to cover ________ therapy with 2 tests and letter stating 3 symptoms by doctor. 4 tests and 2 letters later they deny coverage and fill my mail box up with letters saying they deny coverage.
This has been the worst Insurance Company I have ever had. There customer service agents are very nice and helpful however they can not correct anything.
Horrible customer service and total frauds. Have paid bills for my account with them since August and every time I go to Dr office I am said to not have insurance. Worst company out there. Messing with people’s wallets and their health. I would give no stars if I could. DON’T GET INSURANCE THROUGH THEM!
Beware this company is a fraud! This is not Blue Cross and what they do is hang up on you and are very rude I just called them two seconds ago and they hung up on me before I could even explain why I was calling this company is not the …
I love blue Cross blue shield, gave always been helpful… And love there coverage, deductibles high but are spread out, $500 per trip to hospital, so not as bad as they sound..
I used to think – BCBS, that’s great insurance. Then I had to try and contact them for customer service. The automated answer system hangs up on me 4 out of 5 times. Then IF I do get an operator- they have no idea where to send me for help. PLEASE- get some help for customers calling in.
A nightmare to wrestle with the automatic phone system. I do not have my ID number, so their system would not route me to a live person. When I finally reached a person, she was extremely unhelpful and apathetic. BCBS reps are trained to do …
Some of these reviews are BS. I know because I work with insurance companies in my work as an RN .Most nowadays expect people to have enough computer literacy to go online to web sites and take care of business there .Also read your policy. People pay more attention to their car insurance than they do their healthcare insurance.
I am a diabetic that has been with BCBS for about 8 years. BCBS MADE ME, buy an ACCU CHECK COMPACT PLUS blood meter, 8 years ago, as the ONLY ONE THEY WOULD PAY A PORTION OF MY STRIPS. …
Blue Cross Blue Shield is a fantastic insurance company. I have had the pleasure of having their plan for medical. Also, they are a current client of the company I work for and they are a great partner with us. Jason Brown is an …
Nightmare trying to reach/ speak with anyone for help. If they are too big or busy to help their existing clients they should not be accepting any new ones. They need to do a better job at supporting their current clients and providers.
I called for basic information about their policy’s. I was transferred three times before ending up with a lady who cussed me out for asking the same question twice! I only asked the same question twice because her answer was extremely …
I can’t enough about how bad this company is. Their customer service reps are not knowledgeable about the practices. Their systems do not talk to each other. Today, I am having to fax them my bank statement to prove I made a payment (2 …
I have had BCBS for over 5 years. Never had one hiccup. The Plan F picks up everything without question. Premium is up a little from others but it’s a sight better than paying the balance after Medicare! No problems with them for a very long time! KR
Been on the phone for 3 hrs trying multiple ways to pay my premium. Online wont load into a format for me to pay. Customer service hangs on up you after taking your banking information. Have had this insurance for 3 months and have had the absolute worst time with it. Definitely will be looking to change asap.
If I could rate less than 1 star I would. They never answer questions, they hang up as soon as you’re transferred, and literally go out of the way to be in helpful. Way more expensive than other plans and they literally had us pay for everything out of pocket. I will never recommend this product and I will never use this again.
Just an FYI if you need to update anything, do not mail it back to them. They will not change it, sent 2 updates in and the 3rd time I received a notice to update I called just for them to let me know that my employer could do all that… …
I had a non-work related back injury that required 36 visits to a chiropractor. BlueCross only covered a handful of visits and stuck me with several thousands of dollars in bills. The chiropractor was very upfront about this even before …
Had a question about a denied claim. I have a sore on my cheek in my mouth and they considered it dental which my plan does NOT cover. On hold for 37 minutes and got disconnected. I will let the Dr. argue with them. Pretty impressive (not).
I wish I could give this no stars. BCBS is the absolute worst to work with. First, not being able to speak to a real person is just terrible. I’m sure it’s so they can save more money on not paying claims. Second, they constantly disconnect …
BCBSOK maintains members because of the broad network or doctors. Then they don’t care about the members that pay the premiums, they have a system of transferring customers around until you’ve wasted so much or used us your lunch break. …
Absolute trash. They hang up before ever getting you to someone because of “high call volumes” which probably wouldn’t be an issue if their app or website worked. I pay way to much to have no idea what I’m covered for. Garbage.
I pay these people a big chunk of money out of my paychecks and for the last 5 years I’ve had them through my work and 1st problem among many is my daughter needed a special antibiotic and they didn’t wanna approve it, even though it was …
Worst insurance company I have ever used. I have personal insurance & my monthly fee was $400 for health & dental, with the MOST minimum plan they offer. I am a healthy 25 year old with no medical history & that was my plan amount. They …
New insurance to me and boy am I sorry. Please if you have the option to choose another provider, please do so. Will deny alternative medications to the one they denied, even after telling you the other ones are covered. Unbelievable
My copay for a doctors visit is $35.00 I saw a PA because my doctor didn’t have an opening and I was charged a copay of $50.00😡😡😡 …
wow, just called and there answering service is a hang up… literally, it just disconnects.
I’ve never been able to call their customer service and get a useful answer.
I called at 7:30pm and the message said they were closed. On this Google site, it claims to be open until 8pm.
If it was possible to give a negative star I would. 1 star is too generous!
Literally spend hours on the phone with them with little to no resolution. It shouldn’t take this long to look up simple information.
Transfer after transfer after transfer with nothing accomplished! Such a joke!
Horrible. Can’t speak to anyone. I made many calls to different numbers and could never get anywhere. They lost the service in customer service.
Read review by Stacy Baker. This is also the worst health insurance company I have ever had.
Terrible company, I canceled my membership and they continued to charge me even after several calls of cancelation saying that I kept enrolling in their plans when I did not!
First negative review I’ve ever wrote. Worst experience I have ever had with a company period. Save your self the discouragement.
Ive paid this company 600 a month for so many months then I get a paper in the mail because I got fired from my job they said they would extend my coverage for 63 days the whole time I thought I had insurance in those 63 day the company I …
Glad you weighed in on financing politicians, We Will be looking for new insurance carrier!
Good company until they let BCBS of Chicago take over. Half the employees were laid off.
Cant even get ahold of anyone on the phone in the Credit Union. Guess I have to drive there to get help.
Claims to cover ________ therapy with 2 tests and letter stating 3 symptoms by doctor. 4 tests and 2 letters later they deny coverage and fill my mail box up with letters saying they deny coverage.
This has been the worst Insurance Company I have ever had. There customer service agents are very nice and helpful however they can not correct anything.
Horrible customer service and total frauds. Have paid bills for my account with them since August and every time I go to Dr office I am said to not have insurance. Worst company out there. Messing with people’s wallets and their health. I would give no stars if I could. DON’T GET INSURANCE THROUGH THEM!
Beware this company is a fraud! This is not Blue Cross and what they do is hang up on you and are very rude I just called them two seconds ago and they hung up on me before I could even explain why I was calling this company is not the …
I love blue Cross blue shield, gave always been helpful… And love there coverage, deductibles high but are spread out, $500 per trip to hospital, so not as bad as they sound..
I used to think – BCBS, that’s great insurance. Then I had to try and contact them for customer service. The automated answer system hangs up on me 4 out of 5 times. Then IF I do get an operator- they have no idea where to send me for help. PLEASE- get some help for customers calling in.
A nightmare to wrestle with the automatic phone system. I do not have my ID number, so their system would not route me to a live person. When I finally reached a person, she was extremely unhelpful and apathetic. BCBS reps are trained to do …
Some of these reviews are BS. I know because I work with insurance companies in my work as an RN .Most nowadays expect people to have enough computer literacy to go online to web sites and take care of business there .Also read your policy. People pay more attention to their car insurance than they do their healthcare insurance.
I am a diabetic that has been with BCBS for about 8 years. BCBS MADE ME, buy an ACCU CHECK COMPACT PLUS blood meter, 8 years ago, as the ONLY ONE THEY WOULD PAY A PORTION OF MY STRIPS. …
Blue Cross Blue Shield is a fantastic insurance company. I have had the pleasure of having their plan for medical. Also, they are a current client of the company I work for and they are a great partner with us. Jason Brown is an …
Nightmare trying to reach/ speak with anyone for help. If they are too big or busy to help their existing clients they should not be accepting any new ones. They need to do a better job at supporting their current clients and providers.
I called for basic information about their policy’s. I was transferred three times before ending up with a lady who cussed me out for asking the same question twice! I only asked the same question twice because her answer was extremely …
Amanda id# u336369
Today Amanda made it so easy to pay my husband bill. She was not a pain in the …
I can’t enough about how bad this company is. Their customer service reps are not knowledgeable about the practices. Their systems do not talk to each other. Today, I am having to fax them my bank statement to prove I made a payment (2 …
I have had BCBS for over 5 years. Never had one hiccup. The Plan F picks up everything without question. Premium is up a little from others but it’s a sight better than paying the balance after Medicare! No problems with them for a very long time! KR
Been on the phone for 3 hrs trying multiple ways to pay my premium. Online wont load into a format for me to pay. Customer service hangs on up you after taking your banking information. Have had this insurance for 3 months and have had the absolute worst time with it. Definitely will be looking to change asap.
If I could rate less than 1 star I would. They never answer questions, they hang up as soon as you’re transferred, and literally go out of the way to be in helpful. Way more expensive than other plans and they literally had us pay for everything out of pocket. I will never recommend this product and I will never use this again.
Just an FYI if you need to update anything, do not mail it back to them. They will not change it, sent 2 updates in and the 3rd time I received a notice to update I called just for them to let me know that my employer could do all that… …
I had a non-work related back injury that required 36 visits to a chiropractor. BlueCross only covered a handful of visits and stuck me with several thousands of dollars in bills. The chiropractor was very upfront about this even before …
Won’t cover for any birth control prescription, hangs up the phone when you call them
Had a question about a denied claim. I have a sore on my cheek in my mouth and they considered it dental which my plan does NOT cover. On hold for 37 minutes and got disconnected. I will let the Dr. argue with them. Pretty impressive (not).
I wish I could give this no stars. BCBS is the absolute worst to work with. First, not being able to speak to a real person is just terrible. I’m sure it’s so they can save more money on not paying claims. Second, they constantly disconnect …
BCBSOK maintains members because of the broad network or doctors. Then they don’t care about the members that pay the premiums, they have a system of transferring customers around until you’ve wasted so much or used us your lunch break. …
Refused to pay a preventive care claim that is 100% covered. First claim in 15 years. I reported them to the insurance commissioner.
Absolute trash. They hang up before ever getting you to someone because of “high call volumes” which probably wouldn’t be an issue if their app or website worked. I pay way to much to have no idea what I’m covered for. Garbage.
I pay these people a big chunk of money out of my paychecks and for the last 5 years I’ve had them through my work and 1st problem among many is my daughter needed a special antibiotic and they didn’t wanna approve it, even though it was …
Worst insurance company I have ever used. I have personal insurance & my monthly fee was $400 for health & dental, with the MOST minimum plan they offer. I am a healthy 25 year old with no medical history & that was my plan amount. They …