Health care provider has been very helpful with vital information influence me to get the resources I needed places to go so I can recover from the Hospitals injury I with stained thanks.
AVOID this insurance company at all cost. They outsource their work and so you are speaking to individuals who cannot understand you. I have been told different conflicting information every time I call them with a question. NO ONE knows what they are doing. You pay a premium for nothing. They deny claims as much as they can.
I signed up with BCBS only to find that the PCP that BCBS assigned to me is not accepting new patients. So, I pulled another doctor off their site and had them make the change. When I tried to make an appointment, I found out that he is …
My policy was terminated in error 8 months ago, and I’m still fighting to get reimbursed for out of pocket expenses. Management is lazy and incompetent…otherwise these things would not drag out for six months, go through three layers of …
They took extra time to get my insurance policy to go through, and then are stating they are charging me for a month in which I did not have insurance. Have now been on the phone/hold with them a lot of times, they are not listening to me, …
Been going here for year followed my doctor to loveless he now has retired from family practice and I have a good nurse now who is my main health care provider and she was awesome I know if I need anything they will help me
Dreadful contacts for customer service. I’ve called twice today, the first guy was high and evidently shopping in a grocery store trying to stall to get my information, I hung up on him and tried again and now I have a lady who can’t spell …
Awful customer service. No one knows the right information and they just read from a script.
No comment
Awesome people
Nice building. Great place to work.
Love my insurance company
Called them and they were very helpful
The service was excellent. The premiums and co-pays etc are not 🙁
Just horrible, in every way.
Meet someone here. Receptionist didn’t what was going on.
Health care provider has been very helpful with vital information influence me to get the resources I needed places to go so I can recover from the Hospitals injury I with stained thanks.
Customer service is a joke, could not help me! What is customer service for!?! Went to pres!
There is a disconnect between SMARTUM portal and Blue Cross Blue Shield customer service regarding who is in INN. BCBS of NM needs to fix this ASAP.
Basic plans cost more than double the amount they did 5 years a go. Don’t know how these people sleep at night.
AVOID this insurance company at all cost. They outsource their work and so you are speaking to individuals who cannot understand you. I have been told different conflicting information every time I call them with a question. NO ONE knows what they are doing. You pay a premium for nothing. They deny claims as much as they can.
I signed up with BCBS only to find that the PCP that BCBS assigned to me is not accepting new patients. So, I pulled another doctor off their site and had them make the change. When I tried to make an appointment, I found out that he is …
My policy was terminated in error 8 months ago, and I’m still fighting to get reimbursed for out of pocket expenses. Management is lazy and incompetent…otherwise these things would not drag out for six months, go through three layers of …
They took extra time to get my insurance policy to go through, and then are stating they are charging me for a month in which I did not have insurance. Have now been on the phone/hold with them a lot of times, they are not listening to me, …
Been going here for year followed my doctor to loveless he now has retired from family practice and I have a good nurse now who is my main health care provider and she was awesome I know if I need anything they will help me
Dreadful contacts for customer service. I’ve called twice today, the first guy was high and evidently shopping in a grocery store trying to stall to get my information, I hung up on him and tried again and now I have a lady who can’t spell …