A small family-owned propane business, located in Berkeley Springs, WV. We sell propane to for residential purposes (home heating, space heating, water heating; BBQ Tank Refills; as well as commercial/industrial and agricultual uses.
| Friday | 8AM to 4PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4PM |
| Tuesday | 8AM to 4PM |
| Wednesday | 8AM to 4PM |
| Thursday | 8AM to 4PM |
1834 Valley Rd, Berkeley Springs, WV 25411
Beware! Don’t waste your time or money with this company.
Horrific customer service. No follow up and clearly no interest in gaining new customers. Won’t waste my time again.
They guys that came out to our home was very knowledgeable and courteous!
They have fixed their web site and login issues 👍
Their prices are still higher than others, they charge for deliveries unless you sign up to one of their schemes to use more gas. …
Trying to get my HME done and can’t because this company constantly cancels my appointment! If you are open for business there shouldn’t be a reason why you can’t do HME! And Don’t blame the governor on reason why u can’t process because there are other locations in west virginia that are open!
It is ridiculous to be charged a rental fee and when we called to discuss the fee and told them to come get it before the June 1st due date, we weren’t told that they were still going to charge a fee. We weren’t paid back the full amount …
As always your service is great. We are so glad we switch to Blue Flame from another local gas vendor.
Keep up the good work!
If I could leave a -0, I would. My mother had blue flame for over 40 years. But loyal customers don’t matter to these money hungry people. They came today and took her tanks out said she did not used enough propane that is pretty low down …
Blue Flame is a great family owned company who always puts their customers first. They have fair competitive prices and highly satisfactory service. They are highly recommend by me as a propane supplier.
Outstanding service!! Great communication, on time on target with their service. Chris is an expert, great asset to this company. He takes ownership in his craft. Very informative and helpful.
We have been a loyal Blue Flame customer for more than three years. We started the addition of a sunroom yesterday and wanted to run an additional propane line from our tank to supply a non-electric self venting heater for the room. (all …
We have been using Blue Flame, Inc. for at least five years. They are knowledgeable, easy to work with and the staff is friendly & professional. Their price is extremely competitive as well. My husband & I highly recommend them.
I needed a new fan motor from my propane fireplace I purchased from them along with propane for more than 15 years. I called for parts but they would not sell me because they had to install them. I already had taken the motor out as it only …
A review on behalf of our customer David V.
Firstly I want to address Customer Service. Without a doubt I found the …
Horrible company. I bought my home in August and unfortunately the previous owner had used this “company” for the propane. It was nothing but problems from the start. Their prices are OUTRAGEOUS. I was told to call when the gage gets to 30% …
I switched to Heller’s, was promised a better price. I am back with Blue Flame and will not leave again, I learned my lesson! Heller’s does this thing called “price creeping”, so I ended up paying more in the end. I also own my own tank, …
Has been my supplier for more than a dozen years. Never a problem with deliveries, very courteous and friendly office staff. Have also had service done and again all great. Had one emergency on a Friday mid winter, and came out in a couple hours after asking. All positive.
A review on behalf of our customer J. Beasley
I would like to congratulate Blue Flame on their outstanding service. The guys …
Absolutely great customer service representatives in the building. Unfortunately though their policies and intense money grabbing tactics are insane. Went in to get a propane tank installed for my canning stove. 120 lb at most, Nothing big …
Came here for IdentoGo services and the females that work here are very welcoming, easy to work with and quick to get you in and out to enjoy the rest of your day. They definitely should have 5 stars across the board! We will be back for sure for all our needs they offer!
It has now been over a month since I called and asked to have a rented tank picked up, which costs a fee of over a $100… I purchased my own tank so I no longer have to be bound to a contract, i was told they can’t schedule this in …
Every time I need a cylinder filled they don’t have anyone there that can do it. I went in 7 minutes after they opened today and they still don’t have anyone to fill cylinders. Never trying them again. …
Not very friendly or helpful at all.
Outstanding customer service! Super polite, professional, and knowledgeable. From the the gals in the office, to the installers, to the drivers.
As a first-time propane user, I was a little unsure of the process. …
I recently requested service from Blue Flame Inc Berkeley Springs, WV where I purchased a propane stove. They refused since I didn’t receive propane from their company. When I bought the unit, no mention of their supplying propane as a …
Blue Flame is an exceptional company from the office staff that schedules service, install, billing, fueling, etc. to their on-site team installers and delivery technicians. We had easy, as well as extensive work, equipment and systems …
I bought a propane heater from Lowe’s and asked to have it installed by Blue flame and they would not install it since they hadn’t sold it. So I paid a separate installer to put it in and had blue flame bring more tanks as I would be using …