T & W Water Service Co, is a privately owned water utility company. For over 35 years we have been providing consultation, construction, and … See more
Water is always brown and smells like bleach. Water is off again now, last time was for days, and they refuse to adjust the bill at all. Edit* water has been fixed and haven’t had a problem since.
The worst service ever! They are constantly flushing our lines leaving low water pressure and discolored water, then raise the price for sewage when we have to run the water to make it the right color for half an hour.
If I could give this company 0 stars I would ! This company absolutely sucks! I can’t stress enough how bad they are . Their customer service to actual service is ridiculous and horrible . I hate that we have to use them.
How Texas allows a shady operation such as this to even exist, much less supply a basic life need, is beyond me. To those looking at moving to Montgomery or Conroe, if T&W is the water supplier DO NOT BUY! The customer service is bad beyond …
T & W Water is the WORST water company you can have. They are thief’s and steal from you daily. We are charged for water usage we aren’t using. Their staff are beyond rude and unprofessional. T & W Water doesn’t care about the customer only about over charging and stealing from you. If I could leave a 0 star I would.
Literally the worst and most corrupt “business” in the entire town of Montgomery/Conroe TX. They take 100% advantage of being the only water company available on the East side of Montgomery by having terrible customer service and …
Poor water quality, pressure and volume. One of the main shut off valves is on the corner of our property. Instead of using a hose they insist on driving through the ditch and what little bit of grass I have in that area. Driving well over …
Absolute garbage company left me and my disabled son without water for over 16 hours after lying to me and saying that someone would be sent out shortly. Took me off auto pay did not inform me they were cutting it off and cut my water over over a $149. VERY UNPROFESSIONAL
Poor customer service, poor quality water! Robert pays our the bills and has been working out of town. Unfortunately, the bill was overlooked. The water was cut off just before noon. I paid the bill, late fee and reconnect fee. Then, I …
I’ve complained several times about the brown water that is staining my new tub, showers , toilets and sinks in my home . Their solution is to flush the system and also recommend to me to run the water in all my faucets til it’s clear. …
If I could give negative stars I would. This company has no clue what they are doing. And if you have a choice of water services to use, stay away from these clowns. 👍🏼 …
Got a letter from Blue Topaz that my water would be turned off. Shows everything is paid, so I called and they said I could disregard the letter since it shows that everything is paid on their end. When the day came, my water was turned …
First of all please do your self a favor and fire the front desk help. If you are that nasty perhaps you shouldn’t be in customer service. This company is nasty and rude and they don’t care as they are the only water company for cleveland …
Water taste terrible smells like bleach
Poor customer service, expensive product, and frequent issues.
Water is regularly brown. What’s going on here?
Horrible customer service and takes FULL advantage of monopolizing people.
Never give bad reviews but this place is the absolute worst place of business I’ve ever dealt with.
Absolutely horrible service. I don’t have to go into details because they are listed in all other reviews.
Only reason they have a customer base is because folks are forced to use them. One bit of competition and they’re out the door.
They have veary limited hours closes at 4 mon to thur and closes at 12 on friday and have a web based paying system that never works .
Water is always brown and smells like bleach. Water is off again now, last time was for days, and they refuse to adjust the bill at all. Edit* water has been fixed and haven’t had a problem since.
Terrible company that leaves entire neighborhoods without water for over 10 hours and counting. I will smile when this crapshow goes out of business.
The worst service ever! They are constantly flushing our lines leaving low water pressure and discolored water, then raise the price for sewage when we have to run the water to make it the right color for half an hour.
If I could give this company 0 stars I would ! This company absolutely sucks! I can’t stress enough how bad they are . Their customer service to actual service is ridiculous and horrible . I hate that we have to use them.
How Texas allows a shady operation such as this to even exist, much less supply a basic life need, is beyond me. To those looking at moving to Montgomery or Conroe, if T&W is the water supplier DO NOT BUY! The customer service is bad beyond …
T & W Water is the WORST water company you can have. They are thief’s and steal from you daily. We are charged for water usage we aren’t using. Their staff are beyond rude and unprofessional. T & W Water doesn’t care about the customer only about over charging and stealing from you. If I could leave a 0 star I would.
Literally the worst and most corrupt “business” in the entire town of Montgomery/Conroe TX. They take 100% advantage of being the only water company available on the East side of Montgomery by having terrible customer service and …
Poor water quality, pressure and volume. One of the main shut off valves is on the corner of our property. Instead of using a hose they insist on driving through the ditch and what little bit of grass I have in that area. Driving well over …
Absolute garbage company left me and my disabled son without water for over 16 hours after lying to me and saying that someone would be sent out shortly. Took me off auto pay did not inform me they were cutting it off and cut my water over over a $149. VERY UNPROFESSIONAL
Poor customer service, poor quality water! Robert pays our the bills and has been working out of town. Unfortunately, the bill was overlooked. The water was cut off just before noon. I paid the bill, late fee and reconnect fee. Then, I …
I’ve complained several times about the brown water that is staining my new tub, showers , toilets and sinks in my home . Their solution is to flush the system and also recommend to me to run the water in all my faucets til it’s clear. …
If I could give negative stars I would. This company has no clue what they are doing. And if you have a choice of water services to use, stay away from these clowns. 👍🏼 …
Got a letter from Blue Topaz that my water would be turned off. Shows everything is paid, so I called and they said I could disregard the letter since it shows that everything is paid on their end. When the day came, my water was turned …
First of all please do your self a favor and fire the front desk help. If you are that nasty perhaps you shouldn’t be in customer service. This company is nasty and rude and they don’t care as they are the only water company for cleveland …