The mission of BMI FCU a member-owned financial institution, is to provide high quality financial services and products that are competitive convenient and responsive to member needs. BMI FCU will operate in a manner that assures its financial strength and promotes the welfare of the membership and the community it serves. Since our founding, BMI FCU has remained committed to our mission to improve the financial lives of our members, providing members with a breath of services designed to help them manage their money while achieving their financial goals along the way.
| Monday 9AM–5PM Tuesday 9AM–5PM Wednesday 9AM–5PM Thursday 9AM–5PM Friday 9AM–6PM Saturday 9AM–1PM Sunday Closed |
6165 Emerald Pkwy, Dublin, OH 43016
Always helpful
Great service.
Friendly and helpful staff
Great customer service
It is always I
a good experience.
By far the best banking experience. I see know reason to ever leave.
Great customer service never a long wait in line and conveniently located by the freeway
Everytime I come here which was only twice it takes forever they can never find me on the system yet they have great customer service
Been with them for over 8 years, A1.
Every time I try to use the drive up ATM it is down for servicing. Last time I tried to use it, it was up and running, but I could see behind it where the machine was being serviced and here the staff talking. Wtf
The phone ap is HORRIBLE, the bank itself is just ok nothing special, to many hoops to jump thru for mobile deposits, I feel bamboozled over the “rated best in Columbus” I call BS on that
PLEASE READ THIS REGARDING MY EXPERIENCE WITH DISCRIMINATION: My wife and I “WERE” members for over 40 years until recently. We typically frequented the Westerville Branch. Earlier this year during a visit I was asked to remove my ball …
I have always had wonderful service from BMI fcu. They are always there to assist when I need help on any way, sick as car loans, refinance options, holiday loans and more. Never a bad experience, and service with a smile!
Been with the Credit Union for several years now. The service has been fantastic and responsive, and I find that they go above and beyond for their members. Personally I find their online banking and their MyFinance tool invaluable in my budgeting and planning. Great Credit Union.
I originally opened an account with them in Dec 2018 because they had a 0 transfer fee, 0% apr visa. It took a while for them to get the account open, so finally in the first week of January, I called to discuss the process of balance …
This wonderful institution helped me during a financial crisis when no one else would. I’d lost my home…everything! They gave me a 2nd chance checking account when I thought no one would. I felt like a total failure losing, what I’d …
I have my auto loan through BMI. I will say that their phone customer service is pretty good but their online bill pay options have to be updated. First you have to call to request online access, then it takes time and a few steps to add an …
Beautiful building and nice banking lobby, very welcoming. Only gripe is ATM machine is a tad outdated and always under maintenance. Overall awesome experience, highly recommended.
Always exceptional service, but this past week I was concerned about getting quarters for the laundry mat with the lobby being closed and only able to use a drive-through. The staff was very accommodating and checked out my transaction then …
Update 1/8/2021 – I want to do Mobile deposits. I have to request to be able to do that for each account I have. I have three – it is a 25$ fee for each account. If they were not local to me, I would change banks. Mobile Banking is Free at …
My mom, a customer for nearly forty years had over $30k of fraudulent charges over the course of a year made against he BMI account. BMI gave less than half back to the affected accounts. …
We have all of our loans with BMI and have for numerous years. We refinanced our mortgage with them a couple of years ago and Michael and Nick in the mortgage department were great to work with. We also recently purchased a vehicle and …
We came to withdrawal $200 in $1 bills, they informed us they can give us only $75 of $1 bills?😳 What kind of bank don’t have cash to give their customers???🤨 Will be closing the account soon. …
Made a deposit in the drive thru today (one other customer present, in another lane). No greeting, no no nothing. Not one word. First time I’ve ever had such an impersonal experience at the the Dublin, OH branch. What happened to simple customer service? Wow. Just sad.