A top notch company to deal with. They treat everyone with respect and problem solve anything that comes their way. I have two separate locations served by them. I could not endorse them more!
Thanks to Steve for expediting my service!
I was out of gas from my previous supplier with a cold snap predicted and after talking to Steve (after hours) in less than 18 hours later I was all set up.
For some reason we keep getting pushed back a week for delivery. We used to get it between the 4th and the 7th of the month, went to the 11th and now we got delivery on the 15th. Oh well.
Great customer Service. My mom snd dad Ralph & Marty Justice used them for years, now I am. Ran out of propane on Friday they are here NOW. 8:04 Monday morning !!!!! THANKS FO …
The driver shows up and tells me . I can’t get the cap off your tank so call me when you get it off and we will come back… How does the driver not have a wrench I mean it’s his job.. So o called the office.and.they said it’s not the …
This company may offer cheaper prices but their customer service is horrible. Sometimes it is worth spending more money than to deal with the nasty attitude and horrible customer service. I have never encountered such horrible customer …
I have been a customer of Bob Wiley’s for several years. I have nothing but good things to say about the high level of service and efficiency of the company. I have recommended this company to a number of my friends and will continue to do so.
Run far away and use someone else. Poor communication and the worst customer service EVER! I asked twice if someone needed to be at the home for delivery.( My dad passed away and I live 3 hours away) I had a home inspection scheduled and …
I cant say enough good things about Steve and the staff and Bob Willey & Sons.. Sunday after church we had a little mishap with the propane tank involving a lawn mower (will leave it at that) .. heard a fizzing noise from the tank- right …
Since my other review was removed to hide the truth about the very poor business practices I figured I would leave another…I came home to no heat assuming my pilot was out, but it turns out I had no propane. I had paid $383.00 for 150 …
We just recently had a gas leak at our home that we’ve lived in for over 10 years. 1st leak ever due to old tanks, and my husband called to make sure it was ok to turn the gas back on and what the proper procedure was in this case. Not …
Although I had a bad experience in the past they have redeemed themselves. I ran out of propane because I am unable to check the tanks and forgot to ask anyone to do it for me. At 810 my husband called to schedule a delivery. Not wanting to …
We HAD a ‘will call’ account with this company, which is an account that we call when kerosene is needed. This is for our vacation home, so no need for automatic fill up. We happened to come down this weekend, to check on things & found the …
We Switched to Bob Willey’s Propane years ago. Saved a lot.
After having been trapped for 5 yrs with a much more expensive propane company( the builder of our Community had forced on all his home buyers) I was able to …
This is a great company to do business with. We had Bob Willey & Sons install a propane tank and buried line to supply a stand-by generator. Everything was explained well beforehand and there was no attempt to oversell. The job was …
What type of company does not do service and repairs? I was told that nobody could help me because we do not do service calls. My family has been a customer for a long time and the receptionist was rude and could not even give me a …
Called to explain that one tank was at 10% and another was at 80% on the after hours line one night before Christmas. Note: both tanks are in series and should be used simultaneously. The owner called back within two minutes and stated they …
They are good no complaints! !!!
Customer service is terrible !
Excellent prices and great people to work with
Best gas company in all of Delaware!!
Top notch service Nicole seems to always answer when I call and she is always super helpful
Great service by Thomas. One of your best service men. Very kind and helpful.
They are great people to deal with first class all the way Thanks Willey and Sons
Friendly delivery people come out in a day or 2 after call.Prices fantastic.
Great people, great service! I always have gas and it makes me feel good.
I use these guys for my business and home propane needs and they are great .
Went out their way to check our tank making sure it had no leaks very friendly people 👍👍 …
A top notch company to deal with. They treat everyone with respect and problem solve anything that comes their way. I have two separate locations served by them. I could not endorse them more!
Thanks to Steve for expediting my service!
I was out of gas from my previous supplier with a cold snap predicted and after talking to Steve (after hours) in less than 18 hours later I was all set up.
For some reason we keep getting pushed back a week for delivery. We used to get it between the 4th and the 7th of the month, went to the 11th and now we got delivery on the 15th. Oh well.
Honest, friendly, great staff , dependable.
Great customer Service. My mom snd dad Ralph & Marty Justice used them for years, now I am. Ran out of propane on Friday they are here NOW. 8:04 Monday morning !!!!! THANKS FO …
The driver shows up and tells me . I can’t get the cap off your tank so call me when you get it off and we will come back… How does the driver not have a wrench I mean it’s his job.. So o called the office.and.they said it’s not the …
I’ve been a client of Bob Willey since 1984. I’ve always trusted them with my oil and gas needs.
The office staff is very friendly and helpful too.
This company may offer cheaper prices but their customer service is horrible. Sometimes it is worth spending more money than to deal with the nasty attitude and horrible customer service. I have never encountered such horrible customer …
I have been a customer of Bob Wiley’s for several years. I have nothing but good things to say about the high level of service and efficiency of the company. I have recommended this company to a number of my friends and will continue to do so.
Run far away and use someone else. Poor communication and the worst customer service EVER! I asked twice if someone needed to be at the home for delivery.( My dad passed away and I live 3 hours away) I had a home inspection scheduled and …
I cant say enough good things about Steve and the staff and Bob Willey & Sons.. Sunday after church we had a little mishap with the propane tank involving a lawn mower (will leave it at that) .. heard a fizzing noise from the tank- right …
Since my other review was removed to hide the truth about the very poor business practices I figured I would leave another…I came home to no heat assuming my pilot was out, but it turns out I had no propane. I had paid $383.00 for 150 …
We just recently had a gas leak at our home that we’ve lived in for over 10 years. 1st leak ever due to old tanks, and my husband called to make sure it was ok to turn the gas back on and what the proper procedure was in this case. Not …
Although I had a bad experience in the past they have redeemed themselves. I ran out of propane because I am unable to check the tanks and forgot to ask anyone to do it for me. At 810 my husband called to schedule a delivery. Not wanting to …
We HAD a ‘will call’ account with this company, which is an account that we call when kerosene is needed. This is for our vacation home, so no need for automatic fill up. We happened to come down this weekend, to check on things & found the …
We Switched to Bob Willey’s Propane years ago. Saved a lot.
After having been trapped for 5 yrs with a much more expensive propane company( the builder of our Community had forced on all his home buyers) I was able to …
This is a great company to do business with. We had Bob Willey & Sons install a propane tank and buried line to supply a stand-by generator. Everything was explained well beforehand and there was no attempt to oversell. The job was …
What type of company does not do service and repairs? I was told that nobody could help me because we do not do service calls. My family has been a customer for a long time and the receptionist was rude and could not even give me a …
Called to explain that one tank was at 10% and another was at 80% on the after hours line one night before Christmas. Note: both tanks are in series and should be used simultaneously. The owner called back within two minutes and stated they …