Had a leaking meter. Stopped by office to inform them. Was told it would be taken care of quickly. Service truck was at home within 10 minutes and meter was replaced in no time. Best service ever!!!
there business hours are not convenient for those with a job. they dont even have a web site that tells when they are open and closed. if you sat up a site some of us could just pay on line or at least get 20th century info. they want your …
There not Customer oriented at all!! Started work on their water lines, tore my yard up, couldn’t finish the work & said they would return a little over 2 months ago. When doing their work grabbed my drainage pipe pulled it out (Never told …
Nicest utility company I’ve ever worked with. Super easy to start your water services. My one and only complaint would be that there isn’t an option to pay online, but you can call and pay over the phone so it’s really not that big a deal.
Would be nice if they were open more than 6.5 hours. I mean seriously! ! 3:15 close time? ? Most people don’t even get off work till 3:30 or 4. And that’s after working 8 hours or more a day. What is it these Hickman county businesses? ? Are the people really that lazy? ?? Dickson water department is open 7-5
They need an app or online payment..
It would be nice if there was a website to view and pay your bill.
No website! Terribly inconvenient hours and they are gone for lunch for over an hour each day! This is no way to run ANY type of SERVICE!
Should be open till at least 4:30 seeing how they take an hour lunch break . Or be open till noon on Saturday .
Janice is one of the nicest and friendliest people you will ever meet!! Excellent
PLEASE get us an online bill pay portal! This would make our lives so much easier.
Everyone has been Very Helpful for all needs, Very Friendly.
Had a leaking meter. Stopped by office to inform them. Was told it would be taken care of quickly. Service truck was at home within 10 minutes and meter was replaced in no time. Best service ever!!!
there business hours are not convenient for those with a job. they dont even have a web site that tells when they are open and closed. if you sat up a site some of us could just pay on line or at least get 20th century info. they want your …
There not Customer oriented at all!! Started work on their water lines, tore my yard up, couldn’t finish the work & said they would return a little over 2 months ago. When doing their work grabbed my drainage pipe pulled it out (Never told …
Nicest utility company I’ve ever worked with. Super easy to start your water services. My one and only complaint would be that there isn’t an option to pay online, but you can call and pay over the phone so it’s really not that big a deal.
Would be nice if they were open more than 6.5 hours. I mean seriously! ! 3:15 close time? ? Most people don’t even get off work till 3:30 or 4. And that’s after working 8 hours or more a day. What is it these Hickman county businesses? ? Are the people really that lazy? ?? Dickson water department is open 7-5
Wanted to call and pay my bill like I do everywhere…………..but here. Need to keep up with the times. …