Dr. Tsimikas, a cardiologist, is an expert on Lipoprotein(a) (Lp(a)). Tsimikas is the lead author of the 2018 American College of Cardiology … See more
I am a physician and had a good experience with Jenica in Customer Service. She assisted me and my patient in a complicated order. I am very appreciative!
Thanks to the staff I was able to travel!! My test results for Covid were delayed because of the weather and they made everything possible to make sure my test results were on time!
So far, my experience with them has been terrible. No communication and now 11 days after antibody testing and still no results posted. Their phone line is a joke and no one answers. WellNow, where the test was done is not much better on this. Very disappointed with this experience.
I used to work for this company. It was a big mess especially in my sales dept. Lot of politics. The IT dept was the biggest joke, where pretty much all of the initial team members and leaders were fired one by one leaving behind a dictator …
Don’t test with this company for covid. They are slow to turn results around. Was promised 48hours maximum. Took a test Saturday morning @8am. It’s now Monday night and I can’t get on my international flight due to no results- they have literally cost me thousands of dollars- and they don’t answer phone calls!
Three family member tested for Covid since August, no test results received for anyone. They blockade online access by saying “you already have an account”, but no username, password, email information or anything is provided. What’s the point of going to WellNow for covid tests.
Get ready for predatory billing. My wife and I had Boston Heart tests done at the recommendation of our doctor. At the time there were many assurances that the most it could cost – even if it wasn’t covered by our plan was $395. Well, a …
This place is a complete joke. I’ve had my blood work done twice by this company because this is who my doctors office goes through. Both times they have not sent me the results or the doctors office. I’ve had to wait 2 hours both ties …
Was told by my doctors office that I would need to pay a co-pay in their office and that would it. I would receive a bill but not to pay it. Now they are treating to send me to collections. I expressed my concerns to my doctors office …
Horrible experience dealing with this company. I had a question regarding my bill, reached out to them and never got a reply until they sent my account to collections. Still have not gotten an explanation of my bill other than “that’s how …
No transparency. The company is very slow and has poor customer service. Was told I would have a result from Sunday test on Tuesday, still cannot register account on Wednesday. Waste of time, wish I never followed protocol! 4 kids …
Horrible Experience with this company RE PCR testing. You can’t even speak to someone on the phone – customer service is terrible Their mobile unit assured at maximum 48 hour turn around. I had told them it was needed for an international …
I spoke with them in September of this year regarding my account being settled. They turned me over to collections after I was lead to believe by my doctor’s office that insurance paid them & I did not owe further. In September I was told …
Had an awful experience with this company. They charged my son $343 for a covid test, waited a year to send the bill, and were impossible to work with re payment. They went so far as to threaten that they would report him to the IRS for …
At an initial visit, my new doctor told me she was sending lab results to this center and that I would get a statement — that the cost would be “accessible.” Two days before my fu visit, I contacted the doc’s office to report I’d not heard …
If I could give them a negative star I would. I had to use their service for COVID testing for international travel. I was required to use them by my government agency. The agency would cover the cost. When it came time for me to file …
Boston Heart Diagnostic Labs have set, in my opinion, the industry standard of assessing cardiovascular disease. The combination of showing the relationship between cholesterol metabolism, cardiovascular inflammation markers, glucose …
Love boston heart! They offer labs that tell us a bigger picture of health than the standard basic labs. Their labs can tell us all about how the heart, brain, liver and hormones are all connected to each other. I have learned so much from boston heart and have recommended them for years!
Boston Heart Diagnostic Lab testing has improved the health of both myself and my patients. I have been doing deep dives into the cardiometabolic health of patients with personal or family history of heart disease for years. The results are …
I use this company all the time for myself and my patients. The rates for out of pocket are great. If I have any problem, I reach out to my representative (if you are not a doctor, you should ask your doctor’s office to do that, especially …
I have had 2 experiences with Boston Heart Diagnostics. Both were good. I would just like to acknowledge the fine work of Jennica who so efficiently and professionally helped me today .
Boston Heart Diagnostics lab reports are the most useful tool we have in motivating patients to follow their personalized medical plan in lowering their risk of ASCVD (atherosclerotic cardiovascular disease). Every patient wants to get out …
Boston Heart has been so wonderful to me and all of my patients. They offer amazing heart health testing like the cholesterol balance test, HOMA IR for further investigation into a diabetics glucose and insulin relationships, has been …
I use Boston Heart for myself and my patients. Both myself and my patients find their testing and reports to be very helpful and cost effective.
I have found their customer service department to be very helpful. Nadine has been terrific.
As a physician, I am appalled by lack of customer service and care given by this company. I was billed for a lab study that could not be completed. They agreed to refund my money. I have made 9 calls speaking to various reps who said …
Having the Boston done every year has been vital in helping direct my care and for me, as the patient, make adjustments to my diet and lifestyle. The standard panels your primary doc runs for your physical don’t tell you enough of what …
My job as a physician is to bring the very best science available into the exam room to serve each patient. Biomarkers must reflect clinically significant changes, show whether a patient is getting better or worse, and be well-researched …
I am a physician and had a good experience with Jenica in Customer Service. She assisted me and my patient in a complicated order. I am very appreciative!
Great diagnostic report, comprehensive, through and easy to understand.
The billing department does not answer the phone
Frankie & Nate helped me very quickly and efficiently register for the portal and access my test results. …
Emailed and called several times to register for an account to view testing results and received no response. This company is a joke.
Thanks to the staff I was able to travel!! My test results for Covid were delayed because of the weather and they made everything possible to make sure my test results were on time!
So far, my experience with them has been terrible. No communication and now 11 days after antibody testing and still no results posted. Their phone line is a joke and no one answers. WellNow, where the test was done is not much better on this. Very disappointed with this experience.
If you like getting your Covid PCR test results right before the end of the 72-hour expiry window, this is the lab for you.
Only place I would test with to root out concern for CVD
Billing department is a joke. Transfer, transfer, transfer and then no answer.
I used to work for this company. It was a big mess especially in my sales dept. Lot of politics. The IT dept was the biggest joke, where pretty much all of the initial team members and leaders were fired one by one leaving behind a dictator …
Don’t test with this company for covid. They are slow to turn results around. Was promised 48hours maximum. Took a test Saturday morning @8am. It’s now Monday night and I can’t get on my international flight due to no results- they have literally cost me thousands of dollars- and they don’t answer phone calls!
Three family member tested for Covid since August, no test results received for anyone. They blockade online access by saying “you already have an account”, but no username, password, email information or anything is provided. What’s the point of going to WellNow for covid tests.
Get ready for predatory billing. My wife and I had Boston Heart tests done at the recommendation of our doctor. At the time there were many assurances that the most it could cost – even if it wasn’t covered by our plan was $395. Well, a …
This place is a complete joke. I’ve had my blood work done twice by this company because this is who my doctors office goes through. Both times they have not sent me the results or the doctors office. I’ve had to wait 2 hours both ties …
Was told by my doctors office that I would need to pay a co-pay in their office and that would it. I would receive a bill but not to pay it. Now they are treating to send me to collections. I expressed my concerns to my doctors office …
Horrible experience dealing with this company. I had a question regarding my bill, reached out to them and never got a reply until they sent my account to collections. Still have not gotten an explanation of my bill other than “that’s how …
No transparency. The company is very slow and has poor customer service. Was told I would have a result from Sunday test on Tuesday, still cannot register account on Wednesday. Waste of time, wish I never followed protocol! 4 kids …
Horrible Experience with this company RE PCR testing. You can’t even speak to someone on the phone – customer service is terrible Their mobile unit assured at maximum 48 hour turn around. I had told them it was needed for an international …
I spoke with them in September of this year regarding my account being settled. They turned me over to collections after I was lead to believe by my doctor’s office that insurance paid them & I did not owe further. In September I was told …
Had an awful experience with this company. They charged my son $343 for a covid test, waited a year to send the bill, and were impossible to work with re payment. They went so far as to threaten that they would report him to the IRS for …
At an initial visit, my new doctor told me she was sending lab results to this center and that I would get a statement — that the cost would be “accessible.” Two days before my fu visit, I contacted the doc’s office to report I’d not heard …
If I could give them a negative star I would. I had to use their service for COVID testing for international travel. I was required to use them by my government agency. The agency would cover the cost. When it came time for me to file …
Boston Heart Diagnostic Labs have set, in my opinion, the industry standard of assessing cardiovascular disease. The combination of showing the relationship between cholesterol metabolism, cardiovascular inflammation markers, glucose …
Love boston heart! They offer labs that tell us a bigger picture of health than the standard basic labs. Their labs can tell us all about how the heart, brain, liver and hormones are all connected to each other. I have learned so much from boston heart and have recommended them for years!
Boston Heart Diagnostic Lab testing has improved the health of both myself and my patients. I have been doing deep dives into the cardiometabolic health of patients with personal or family history of heart disease for years. The results are …
I use this company all the time for myself and my patients. The rates for out of pocket are great. If I have any problem, I reach out to my representative (if you are not a doctor, you should ask your doctor’s office to do that, especially …
I have had 2 experiences with Boston Heart Diagnostics. Both were good. I would just like to acknowledge the fine work of Jennica who so efficiently and professionally helped me today .
Boston Heart Diagnostics lab reports are the most useful tool we have in motivating patients to follow their personalized medical plan in lowering their risk of ASCVD (atherosclerotic cardiovascular disease). Every patient wants to get out …
Boston Heart has been so wonderful to me and all of my patients. They offer amazing heart health testing like the cholesterol balance test, HOMA IR for further investigation into a diabetics glucose and insulin relationships, has been …
I use Boston Heart for myself and my patients. Both myself and my patients find their testing and reports to be very helpful and cost effective.
I have found their customer service department to be very helpful. Nadine has been terrific.
As a physician, I am appalled by lack of customer service and care given by this company. I was billed for a lab study that could not be completed. They agreed to refund my money. I have made 9 calls speaking to various reps who said …
Having the Boston done every year has been vital in helping direct my care and for me, as the patient, make adjustments to my diet and lifestyle. The standard panels your primary doc runs for your physical don’t tell you enough of what …
My job as a physician is to bring the very best science available into the exam room to serve each patient. Biomarkers must reflect clinically significant changes, show whether a patient is getting better or worse, and be well-researched …