Boston Medical Center’s leadership preserves and promotes the hospital’s mission to provide consistently excellent and accessible health services to … See more
I haven’t been there in a while & I missed going there & those folks, so hopefully I might be able to come back for my treatment & after there, my mom & I went to Andre’s cafe, it’s right across from there.
Worst hospital in boston dont go there too many homeless sleeping at the emergency room employees are rude as hell also if you have pain they will send you home.
Would not say loved it, it’s a hospital – it’s a fantastic place for when you are I’ll because it is teaching hospital some of the best doctors in the world
My daughter was transported from school to bmc I was at work so I didn’t get the call until I was out got yhere at 6 and at 10 44 when I’m writing this I still didn’t have a update on what’s going on.
This hospital sucks. I got in a bad car accident and these people refused to give me a doctor’s notes 4 times in a row which costs me my job. Thank you Boston medical for putting me in this position.
Horrible experience the emergency room for adults the reception desk the guy was very rude answered me with very bad attitudes somebody supposed to be in customer service been sitting here for 2 hours and only got blood in urine done I …
Boston Medical Center is the worst hospital there can be, I don’t know what happened to them but they suck… I was checked in at 5 pm and was not seen till 8:45 pm there was a lady having a miscarriage and nobody tended to her this was sad for me to watch but it happened and do to that they are the worst hospital at this time!!!!
Long wait to see doctors. Security are very disrespectful
Pharmacy is ridiculously long. No waiting seats. Lots of drug activity in and around hospital. Very unsafe!!
These people will have you waiting until you die please don’t go here REALLY they suck full with crack heads and meth addicts,
Plus the workers gossiping about patients plz stay 4 here the emergency room is not even worth going to.
Had a lower back problem and went to the ER and was sent to Fast Track when i got there registration was pretty quick but i had to wait for hours before i can get a room, I’ve seen nurses and doctors walking by and didn’t even look at the …
I’ve been hear for five hours and told these nurses that was just sitting there doing nothing my chest was really hurting and they brushed off worse place to go to if you are hurt they dont care about you they run on there own time worse hospital
Respond to the owner of Boston hospital I try as a patient to exercise my right I the right by the constitution of United of america1789.rev1992 I have been trying to contact u about a matter that I was put in your e.r unsanitary condition …
waiting for a hours when i have a appointment calling everyone that came after me been waiting on this appointment weeks they treat everyone like they are feens because they got crackheads all around the building
Biggest drug dealers in Boston. Addicts line the street where there is open drug market where dealers call out names of their wares as if hawking peanuts at baseball game. …
Actually the doctors and medical staff are excellent, but lately they have been so busy it takes half hour to get to the door and the valet asks you to circle around after you have reached the door.
i noticed they ask my Mom for un ID but I sit wait to be scene and next person who to get called ,they don’t ask un for ID,in the end that person gave they ID to them ,so he said “Oh I was going to ask for that”,please no you wasn’t
The one star is for some staff not all,I will be looking for a different doctor!!
Get back to work. A medical facility is for patients to get the care they need, NOT for you fools to express your political views. Disgusting and childish behaviour from people expected to be professionals.
Boston Medical Center is the BEST Boston Hospital in Boston hands down. My whole family get their care at BMC and lives have been saved. This is definitely a teaching hospital and I recommend BMC to everyone.
BMC was created by the formal merger of Boston City Hospital (BCH), which was the first municipal hospital in the United States, and Boston University Medical Center Hospital (BUMCH) in July 1996 which was sponsored at founding by the …
BMC is very professional and thorough in medical procedures. My anxiety is minimized, and my confidence rises, in the reciprocation of communication of specificity of what I need to know about my condition.
Many employees seen to care more about making emotional political statements then promoting advances in health care. Avoid the hospital, or do not disclose your politics if a patient.
Horrible!!!!! Bad customer service not to mention dirty filicity! The Family Center I had an appointment @ 2:20 was there to be told the dr called out today. Ok So noone called to tell me and I have to be to work later…but want me to wait two hrs for next dr. !!!!!!!
I can’t say that I have ever had a very bad experience here. It’s very nice that most if not all of the construction is done. My opinion is that they did a nice job with the renovations.
On tv right now!! Protest our 1st Lady. Wouldn’t send a dog to your place. Was put on hold for over 10 minutes but held on to make sure they heard my voice. 1st they tried to say it didn’t happen then they said yes it did happen.
I had open ❤ surgery 2 years ago with the BEST Dr.s. Dr. Karlsson & Dr.Awtry-never in a million years did i think i could feel this much better-(wish they could fix the rest of me now)lol- would def recommend BMC
A half star would be more appropriate. Operators answering main phone line are unprofessional. 1st call to select 0 for operator was answered with a mumble then I was disconnected. 2nd call to operator again I had no idea what she said …
I love boston had all my children there, but seriously this new rule they have that you have to request your medical records and they take like weeks to do it. I use to go and just pick it up. Now you have to fill in some stupid form and wait. What if i need my medical papers now…. thats why i dont go to BMC for my care anymore.
I’m glad they hung up on me if their phone service is anything like their face-to-face service. I tried to make a simple appointment in the family medicine office and each person I talked to was rude and just wanted to transfer me to the next person.
Trying to get an appointment for my mom has been stressful. She should have been called to get this appointment over a month ago and today because I called they claim to have just received the order.BUT now because the order is incorrect I …
absolute worst experience of my life. spent 5 hours here just for an endoscopy that takes TEN MINUTES. AND RECOVERY TIME OF 30-40!! now forced to pay absurd amount of money for parking in their garage because these people are so incompetent. thanks for a giant waste of my time boston medical 👍🏻 …
I have been to BMC , it’s ok ! I got good treat and respected,back to 2012 I have my eyes surgery for cater-rat , last month l go to BMC for X-Ray my legs and people are so nice to me, I like to use my language to say Cam on !
I want to first of all thank you doctors and nurses at Boston medical center I really appreciate the love and care u have is so wonderful ,my first visit was so great all the doctors and nurses gave me attention I deserved it’s had for …
Dr. Zoe Weinstein and the team of nurses at Bmc adult primary care 5B & C are by far the best. There are no words that could do how great they are justice! …
I recently had a surgical procedure here and my doctor and the nurses were very supportive and compassionate I suffer from anxiety and I wasn’t sure how I would handle it but I felt safe and if I had to get any other procedures done in the future I would go here
I was a patient bmc Menino 4 east which is the Renal/Diabetic surgical wing…and the entire staff RN’s Nick ..Margaret Kathy and the othe..Amanda etc..I wish I knew all their names ..were just incredible towatd my needs…I hope they all get the recognition they desetve… thanks mucj..Alan Rouse
God bless all the hospital staff always but especially at a time like this. BMC has alot of strange patients or people that want to hang in the halls and waiting rooms but because of the wonderful staff I 💖BMC. …
So, we, Kevin O’Brien, and I have have been coming here for 8-9 years, since he was life meded off Nantucket. He is a gastro patient, and now unfortunately, a pulmonary patient. …
The staff on the phone is very rude and impatient. Never choose this joke unless you have emergencies. I have to take a Covid-19 test which is required by my college or I will never go to this medical center.
THE IGNORANCE AT BMC CATCH program IS REAL! I emailed, called, left voice mails on the nurses line and Dr Coles CATCH program and staff SUCK! I just called on call because I need to know about a potential side effect and the woman …
one of the worst hospitals i have ever been admitted to… called a 1000 times to billing department to fix my insurance info still they did not fix. Most of the doctors are too busy to answer patient questions. And the service charged more than what should be. very bad hospital.
bmc Really sucks like I went in June 11th for my records on a legal case on going it has been a whole month and no call back this has set me back significantly. I took it up on myself to call them because this is ridiculous and they told me …
You have very poor operator service. I spoke to this one woman with a deep voice (could be a man but I’m betting woman) and she didn’t even greet me. Sounded like she was caught in the middle of her snack break (at 1pm) and smacked her food …
Really bad service, more than 5 hours for waiting for emergency. Really bad attitude from staff. They did not care about patients, while the patients have to wait for along time, they just eating, talking and do something else.
Horrible. Horrible. Horrible. Making my crippled friend with her leg basically broken not get an MRI for days. Even when she stays on the phone for hours with them scheduling an appointment. HORRIBLE.
An excellent hospital with fantastic staff and medical personnel. I have been to my share of hospitals and these guys are top notch in my book. I won’t go anywhere else unless they reccomend for me to go elsewhere, which they have yet to …
The EP Lab at Boston Medical is better than a five star rating. Dr. Robert Helm, Bob Brayboy, Sandra and all other staff made our stay very comfortable. They were compassionate, helpful, pleasurable and comforting.
I just had my hernia surgery done, and what I can tell is it was so amazing. they treated me so good, all of them. they are super professional. my experience with them it was really good.
told them i have an international student health insurance from the beginning to the end. 30 minutes of waiting, i asked how long would i have to wait more to see the doctor and the staff talked to me in an irritated tone, saying she cannot …
The worst hospital experience iv ever had ! Just came off a ventilator doctor came in few hours later and told me I was going to be discharged!! I Informed them I’m not from mass I don’t have a ride or any idea we’re im at !! They still …
Very displeased with Dr. Brown…. my daughter has had knee pains for months, she had an MRI done and they found something in her knee and sent her to him. He barely looked at the images and made nothing of her pain and set her for PT. The …
Really bad service, more than 8 hours for waiting for emergency. Really bad attitude from staff. They did not care about patients, while the patients have to wait for along time, they just eating, talking and do something else.
“Exceptional care takes time” is the motto slapped everywhere. FOH with that corporate BS. It’s just an excuse. Whether it’s from a lack of staffing or poor optimization, a 7 hour wait in any industry is unacceptable, let alone a vital one …
OMG, I am Haitian… There is an old hatian proverb “no djol to talk”. There’s no other hospital than Boston Medical Center…. Best doctors, nurses, they are the best in everything… No one or other hospital can top them, hands down. I …
Horrible how our First Lady was treated!! Workers totally unprofessional, they all need to be fired…. . She was up there to help ! I’m glad our first lady has more class , then your Doctors and nurses.
Unless you’re bringing an enemy of yours to the hospital, DO NOT go to Boston medical!! Aside from the entire hospital being horribly dirty and disgusting, the staff clearly does not care or take any time to learn about their patients, my …
I saw Dr. Mccarter once and I am ready to drop her.She put in a perception for a medicine, and it was CVS brand. She lied about referring me to a person who is saposed to work witb people who have ASD. I looked up that person’s profile. …
Dr. And Surgeon gets A+ but everything else needs help. I was in no shape to be my own proxy. The ER said I need emergency surgery and was being admitted. They then told my wife who was in the waiting room that I was being admitted and she …
I brought my daughter to the pediatric ED with a 103 fever, vomiting and a bad cough at 3am ona Monday. I explained to the nurse that I gave Tylenol, Motrin and she was still with the high fever. I was more nervous because my daughter get …
I would like to thank Dr. R. Munariz, Dr. Mark Katz and the staff for all the attention I have had received.
Your knowledge,values and the disere to help others is a blessing. …
My father was recently admitted at the BMC and we’re incredibly pleased with the attention and service he received from all the staff. Everyone from the food service, house keeping to nurses and doctors did a great job in making his stay as …
I’d give 0 stars if I could. Came in here telling them I think I broke my ankle. They said “if you can stand on it it’s not broken”. I insisted they x ray me because I knew it was and they did, but quickly told me (within seconds of getting …
Very unfriendly person taking appointments at the Dowling Building floor 9. I showed up for an appointment in April 2014 and when I arrived they said it was cancelled but they were unable to offer a reason as to why nor did they call me in …
I am a Disabled Veteran who suffers from chronic PTSD and had asked for assistance in getting to the VA Hospital. I was denied assistance and treated with disrespectful language!
Disgusting staff. Treated my father like trash when he had a workplace accident and came into their ER profusely bleeding from the laceration on his forearm. He had completely severed two muscles and required 14 internal stitches to repair …
They will save your life. Had triple pneumonia, they had to put me in an induced coma for 14 days. Yes they can get swamped. Yes they can get rude with people who should not go to an ER for something so minor that u can go to a clinic in …
I wish if they have zero stars , this place way far from what you read in their mission , no respect no respect for the employees with color and minorities.
I will never work with them for millions of dollars.
I was miserable and targeted and not respected what so ever .
The nurses here are great. They really show concern and help you with pain management and any other issues going on. Thank you to the staff at BMC. I wouldn’t have been able to do this without your help! Thank you!!!
Searching for an endocrinologist and psychiatrist, I requested a consultation at BMC. My therapist highly recommended their transgender care center as excellent, and I’m sure it is. Unfortunately, I never got the chance to find out. The …
Emergency room and blood drawing rooms are Horrible.. with a capital H. Given the wrong information, all they want is money (ER). The hospital all together is extremely slow service and unorganized! Employees are nice though 🙂
Staff here is amazing. Especially the Moakley building and the center for digestive disorders. Doctors and nurses alike.
The facilities are state of the art. And of course very well maintained. Excellent! Feel so lucky having access to of one of the best facilities in the world.
Worst experience I have had at a hospital. I admitted my husband to the ER at 4AM, one nurse came to give morphine for a fractured scapulo, no nurse checked on him for 4 hours, at 830 the doctor came in to check up and get an xray after …
I been coming to this hospital ever since i was born!!!! And yes its true everybody. This place needs work and they dont care about you, you’re just a number. You feel it. The mental health section is bad. And one time i had a lung virus …
This is seriously the worst hospital ever. Never have I dealt with doctors that clearly don’t know how to be doctors. My daughter has type 1 diabetes and was getting her wisdom teeth out.first of all they made an appt but when I got there …
Had baby #1 last year in June. Staff was amazing. Shoutout to Midwife Karen and Nurse Lisa. We are scheduled for #2 tomorrow. Looking forward to the great staff again.
No bad thing to say about this hospital, I’m glad I keep going back for service. I’ve read some reviews and lots of people complained about the wait time, not BMC alone; if anyone understands or knows how TRIAGE works they’ll know why we …
Very dissapointed my mom has the qualification to work there and they didn’t hire her because she didnt speak english, it is upsetting to see that because it was for a cleaning position and she is a great worker. Its 2021 and sad to see …
Pls don’t go here. It’s the worst. Insensitive staff poor service. I cry whenever I have no options than to go to Boston medical. Its the worst place you could ever go to.I would refer MGH
The Center for Integrative Medicine surpassed my expectations! I am so very grateful for all the referrals and support for care. As an out of state student last semester they were one of the only hospitals in my network
Andrew in the Emergency is very impolite and very unprofessional. I arrived at the hospital at 5:00am and l approached Mr. Andrew at around 6:30. I told him that l was in pain and could l be fast tracked. He told me in a rude tone that my …
I love how my chart says Dr. Chen called to apologize for keeping 17 month old baby crying and waiting 40 minutes. She didn’t even have the courtesy to call herself. I had to leave and Dr. Chen never saw baby. Absolutely abmissal …
Boston University Medical Center (BMC) is staffed by wonderful workers who care about the health of their patients and work to cultivate relationships that encourage those patients to feel comfortable sharing important information that is …
I had a positive experience addressing a fairly serious health matter at BMC last year that included a 3 night stay. I’d arrived early and sat in the lobby. A short time later a security guard told me I would have to leave. It turned out …
They provide amazing care here. If you ever have a traumatic injury this is the hospital you want to be brought to. They have one of the best Trauma surgery teams in the united states and the best neurosurgery teams around.
Showed up 30 minutes early for an appointment, coming from over 2 hours away only to wait an additional 1+ hours for a simple follow-up. They shouldn’t be allowed to bill you if they won’t get you in on time, because waits like this are just criminal. Highly recommend going somewhere else closer to your location.
I read an article by Jeffery Samet MD, Michael Botticelli and Monica Bharel MD about making Methadone legal for primary care doctors to prescribe. It was very well written and shows that our government has no desire to stop heroin usage or …
I was a patient at the orthopaedic department. After only one appointment on which I saw only the doctor, I was charged $680 dollars for using a room I never entered, a nurse I never saw. I called the orthopaedic department and the billing …
I got a broken arm from jumping off this thing at the park and as soon as I did, my dad rushed me here and when I went in, it did not take long for them to take me in, I think I had to wait about 30 seconds! The doctors there were very …
I can always get appointments with my primary doctor or his NP very quickly and get seen quickly. They are very caring and call to follow up after the visit. Also had good experiences with the care I received when referred to specialists, although the waits for appointments can be a bit long depending on the specialty.
The valet parking lead today was a highly professional and pleasant woman who was incredibly kind to an elderly, vision- and mobility-impaired lady getting out of a car who was moving incredibly slowly today. She made her feel like the most important (and safe) person in the world.
Pediatric department is the worst, the nurses there are very bad, all vaccines that my baby had were on the top of his leg yesterday she did it on the side now it’s all blue!! And painful 😢😖😤😡he was crying so i left while i was trying to …
It was a very nice Hospital until they started having huge delays to see patients. My mother in law is an elderly women, she got into the ER shaking with fever and vomiting. She waited hours to be seen. The Hospital did not have enough …
By far worst hostipal in whole country probably would get better treatment in third world country avoid at all cost they not omeo caforce you to go there tell them you will assualt someone iner all good reviews r writin by the nurses themsevles
I share this 5 star rating in bmc especially the very kind reception from mask changing to reception to Nurses who deal with so many different personalities a day I give a great score to this hospital To BMC a great no judgemental. BMC you get 5 star from me
We had an experience in line with Carolina, Art, and Kim’s reviews, only it was for something much more dire/urgent. We ended up getting assistance from another hospital. …
Awful place. Leave you on a bed in a hallway for hours. Then tell you that you cant eat before the doctor sees you but have you waiting for the doctor for hours. I never got help i ubered to a different hospital
Final Update 07/10/2018. Original 3 Stars changed to 5 Stars…..
An hours drive away, first impression not a good one. Not a good neighborhood and being a “safety net” hospital very crowded and busy. My family had no choice …
Careless or understaffed? Maybe both. I had a car accident and they never ordered a scan.. Still living with the pain.. Ask to go anywhere other than here.. Please get better.. I understand Jordan’s frustration in these reviews.. If they do …
Horrible Hospital! The doctor asked me if I need advice, If I am anxious. But everything was so awful. I was intimidated by nurses and securities instead. Also, I was locked up in a narrow room for 2 days. Doctor sucks! I should have never been there. Waste my time!!
This hospital staff is really not good. The nurses all seem to be preoccupied with one another and when they finally talk to you it seems like they walked in off the street with no real knowledge about their profession. …
Wait times in the ER are bad but once you are seen, doctors are pretty thorough. My PCP is great and very considerate. Keep up the good work, Marielle. The big issue I seem to have here is getting hold of her, or any doctor for that matter. …
The appointments are long, the emergency knows only to charge, I had difficulty swallowing, I went there for an ER, the endescopy should be done urgently, but I came out as it came with medicines that have nothing to do with what I suffer and big bills charge
Dont use their dental program! Two moths post surgery I’m still in pain! Dr. Henry fractured my tooth during surgery!!
-Drs had to re-sedate me because I kept waking up panicking mid procedure …
A close relative was feeling very sick with lack of air and other symptoms and she was rushed to the emergency room. After the doctor made a few tests, she was told she had 3 days to live, her heart arteries were blocked, just like my late …
The best hospital that I know of for psychiatric care. You guys have saved and changed my life for the better. All the chaos that surrounds that hospital you are literally the sword and shield for those who want to change their lives but …
This is one of the Best medical centers in the world! I have had the best experiences here, from common examinations to tricky diagnosis’, biopsy and procedures, always top notch. Both the staff and the affiliated doctors are the most …
I recommend anyone going to this hospital do not go to see Sepehr Sekhavat MD, he is very insensitive & in my opinion a liar & not a trustworthy person. He does not seem to be very professional or knowledgeable. He does not have any …
Good Hospital and Dr. Tony Tannoury is the best however our experience with the Hospital staff after surgery was not entirely a positive one. Then at discharge we were basically told by Margaret Kerns NP that we could not wait for our ride …
BMC has always been a place where I’ve received excellent care and service. I had to come to the ER here a few years ago, and I still tell people about the doctors’ and nurses’ pleasant bedside manner and speedy and accurate diagnosis and …
I would HIGHLYYYY NOT recommend going to this hospital. I went here for problems relating to my jaw (TMJ) and ended up coming out with with worse issues and pain, needing to be put on muscle relaxers, naproxen and having to go to physical therapy. Let me just tell you guys I haven’t been able to open my mouth completely for 3 months!!!
Apparently your so-called medical professionals have plenty of spare time to protest there First Lady’s visit to your facility. Their time would have been more productive if it were put into caring for those NAS babies and other patients …
Had an outpatient radiology appointment for 2:45 pm today for a cat scan. They ask for you to come early 2:25 pm. Which I did. Well it is now 5:00 pm and I still have not gone in for my scan.
Absolutely crazy.
3 of my friends almost died after a surgery there for fibroids removal so this keep happening cause they let students perform the surgery instead of the doctors they don’t care for humans life
My experience with Boston Medical Care was so great that I’m writing my first Google Review. I was in a ER room to be seen within 20 minutes. I want to send personal thanks to Mickie, Christine, Eryn, Nico, Sara, and all of the doctors and …
The office staff is very unreliable, incompetent and irresponsible. A few times after calling days ahead for my refills. I was forced to go several days without my medication because the office staff never did their job. The doctors at this place don’t fall too far from the same tree either. I would not recommend.
I have to change my review from1 star to 3 thanks to the kindness and consideration of one employee. Her name is Hilda and she is an appointment scheduler in the cardiology dept. She went above and beyond to help me get an appointment. I …
The hospital has good service, but the call center and customer service is horrible. When you call to make an appointment, it seems that they are already tired of working and poorly serve customers. If you are not happy with the job, look …
I had KIDNEY failure and I’m only 35 years old, nevertheless, the team of doctors I had in ICU for a week were fabulous as well as the nurses. After a week I was transferred to A regular room. At the time I had the best roommate. Having …
I was really against having my baby at BMC because of the opiate addiction epidemic that is so blatant right around the corner. But I decided to give it a go! Such great caring staff every time I went for a check up in the antenatal unit. …
I had a wonderful experience in the BMC ER and Eye Clinic. The ER was very well run and the staff were excellent. Their diagnosis was spot on and I got very good treatment and care in both the ER and the Eye Clinic, where they accommodated me despite a heavy caseload. I was very grateful to everyone involved.
I’ve been trying to book an appointment with Dr. Phillips for over a year now because of autoimmune disease. I called last year and had to wait 6 months to see her, only to find out a week before my appointment needed to be rescheduled. I …
Worst experience I have ever had at a hospital in my life last night I had a appointment at 5:30 and the MRI department they did not take me back until about 6. As I was sitting there in the waiting room in the back. I can hear them just …
I have to admit I didn’t like this place after February 7th 2018 because there was a condescending jerk of a doctor there by the name of Smith who did my knee surgery, because of him I never wanted to go back there again! I have changed my …
Went for a routine physical, ended up getting billed for an asthma consult visit. As expected, we discussed medical history, including when I had asthma 20 YEARS AGO. I was not seeking treatment or any help other than my routine physical, which is covered by insurance. This is fraud. DO NOT TRUST THEM.
Soo, as long as you don’t go downstairs to the 1st floor in the morning hours…you won’t get bombarded with asks from the homeless that are understandably trying to stay warm. Stayed for 36 hours to help deliver a family baby and was …
The medical staff was very good and professional… however the administration staff was not ! My husband called to make an appointment he had a lingering cough after a bout with the flu . He called to make an appointment was told that …
I had nothing but a good experience until trying to get my sons autism evaluation results..my sons pediatrician has them, but can’t give them to me as it’s a “hippa violation “. BMC messed up and said I’m 51 with a completely different …
Some of the doctors and nurses are great and kind, but the customer is service is horrible! I was staying overnight for my sister and we had to ask 3 times for some ice due to her extreme swelling! She was in a lot of pain tons of times and …
Possibly the worst hospital. My first time ever attending, I arrived on time to my appointment, they couldnt find my two insurances and sent me to an insurance advisor across the room, after he checked that I was indeed covered, he sent me …
Everytime I visit BMC whether its urgent care or clinic visit it turns out to be a very pleasant visit! All the staff, including the doctors, residents and nurses are very professional, well organized and humane. All the issues I present …
I had my first surgery at 46 yrs. old. I can’t tell you how wonderful I was treated! Every single person that I came across in this hospital treated me so kind & caring! Every nurse & doctor really acted fast & efficient!! My children and I …
It took several months to see Dr. Carolyn. I enjoyed visiting with him but my follow up is not going well. I am experiencing a lot of pain and that is why my primary took me out of work and I have fecal incontinence and the dr thinks I can …
It was okay until they wouldn’t give me my ADHD and my anxiety meds. They told me I had to pick one. I had two doctors before for two and a half years at BMC, and it wasn’t a problem. BMC helped me at one point. They helped me discover my …
I went in to get an STI panel done due to my partner testing positive for something. It’s been almost a month now since I’ve gotten my results, it’s also been almost a month since I’ve been treated. It seems like no one but the nurses are …
Me and my wife delivered our baby here, the staff were wonderful. The community around the hospital is very sketch at times as they help people who are in to drugs. The security people can be a little nasty at times, but hey, I would be too …
Got a COVID vaccine today and the staff couldn’t be more disrespectful and uneducated. Awful experience! You will have to do better than that as she was incomprehensibly rude.
A few weeks ago… An elderly person was very sick and literally bedridden. She called to speak to a doctor and they wouldn’t even talk to her. She couldn’t even talk by herself. Her emergency contact had to do that for her. She was suffering …
Pediatrician Filed a complaint with Dcf because I raised my voice at her appointment. My kid was lying to her doctor about something…i objected.since when do we BELIEVE the words from a rebellious run away that’s in counseling before the …
Wouldn’t even give it one star but it wouldn’t let me write a review otherwise. I made my first patient visit asked the lady on the phone if it was in person she said yes. Well I come all the way to Boston and guess what no one know what …
Today was the worse the ER doesn’t have enough staff and instead of implementing that or say go
To a different hospital cause the wait something.. everyone in an ambulance was …
Zero star this hospital is horrible , they need to report the Freud they doing in patient medical card also they need to check safety , hygiene inside as well cause it’s very dirty and they have so many doctored while patient still waiting …
My brother has been in BMC for 3 months he was transferred there a hospital in southern Maine because they were not equipped to handle his injuries. They could not transfer him to Maine Medical Center because there were no beds because of …
Legit so bad. Was barely checked on unless I pressed the nurse call button, waited EIGHT almost 9 hours for a cat scan that should’ve been done and taken two minutes. They starved me all day and said I wasn’t allowed to have food
Worse place for your medical care. I would not go here even if my life depends on it. Billing invoices are questionable. Doctors are unprofessional, and not even sure they are qualified. They just want your money. Goodluck getting treatment here.
Amen to all the staff at BMC you are all Heroes. Hard working. Only thing is the emergency room is Not being Cleaned for hours as sick patients come and go. I myself had to have them call for housekeeping to clean up bloody tissue. …
My best experience in a hospital EVER. Everyone, absolutely everyone from the guys pushing my stretcher, exceptionally great nurses, interns, doctors to even the surgeon gave me such kind and compassionate treatment. Words cannot express …
started out good. Doctors would call with updates on my sister. Then I had to say something. When i called this last time I had to spell her name 4 times to 4 different people then sat listening to music for 15 to 20 minutes. I just hung …
I had surgery last week and my PACU nurse Bonnie was excellent and I got admitted and the nurses I had Staci & Kim were amazing they were there before I ever rang the nurse buzzer. They went above and beyond to make sure I was comfortable enough and to answer all my crazy questions. My day nurse Dina was the same way excellent care.
The worst medical record department ever a hospital can get. I am trying to reach them for the last two weeks but they are not picking up the PHONE. those phones are there for a REASON. …
Everyone seemed nice, but the person doing my eye exam failed to notice there was an astigmatism in my right eye, which meant I got the wrong prescription. Then I gave my insurance card for to the BMC office telling them to charge anything …
My brother is there getting care. He says some of the nurses are mean and when I try to get updates no one is available. Imagine having a loved one in the hospital and you try to hear about their health and you can’t. Just stupid and ridiculous.
I went to the emergency room to get mental health treatment on the anniversary of my girlfriend’s death and the nurses there called her brother into my room , who I didn’t know at the time was a Boston policeman working there at the …
Wish I could speak at great length about the quality of care I received last night. A local hospital I went to suggested I transfer over to BMC for further imaging and diagnostics following some insane abdominal pain. From the minute I …
I have been to this hospital a few times over the past month. My first few visits went fine and I was called in when my appointment was scheduled. I was supposed to return today, August 27th for a 8:30am appointment. I live about an hour …
Such controlling jezebels. All the doctors were high off something when I delivered my daughter. One forced shots on my daughter against my will on her check up and made me come for another “check-up” after the check up. Phone staff are …
My dear nephew was admitted as an unknown and Nurse Practitioner Taylor worked hard to identify him. I am so grateful to her and to Dr. Herman who cared so much for an unknown and did everything they could for him. My nephew passed away …
Literally hate coming here every time I come here it’s some nonsense. Especially in the emergency room. It’s overcrowded, addicts taking up all the rooms, bathrooms are gross, the Drs and nurses are rude and they’ll have you waiting hours …
For back pain I went to see orthopedic. After listening me they took decision to take MRI and trigger point injections, I am glad and thanks for that.
When I went to see neurosurgeon, she was very professional and flying in the …
The customer service agent (possibly Kim) for “all other appointments” literally hung up on me and was disrespectful. 6/21 6:39 PM. Check their call logs. You’ll be shocked by how they treat their customers. She provided me the wrong number three time in a row
I been a patient at bmc for about maybe seven or eight years. The first experience i had with them was great, this is when I learned i had an herniated disc. Oh but it was not the surgeon who i was unhappy about, it was definitely the …
Have not had a good experience at this hospital. Different rules at different times of day. I was told I could not wait with my son who has an anxiety/panic disorder. But hours later waiting with no word to how surgery went, I have seen …
I brought my friend for a cardiac catheterization yesterday. All of the staff was very professional and kind. I would have rated them with five stars had the physician spoke to me personally about the results of my friends Cath. He did go …
I’m alive and walking. It’s a priceless hospital bill, I would gladly accept anytime. Dr. Binello and her team performed a miracle on me after surviving flipping over the bars on my mtn bike. My neck literally broke my fall, as I did not …
First I do want to say that the actual medical care I received here was great, the providers were all excellent. However, my experience with the administrative and billing departments in particular was atrocious. I was billed incorrectly …
I went in for a endoscopy since I’ve been having a lot of stomach problems. The nurses and staff were AMAZING. I was so nervous and they were there to calm me down and made me feel safe especially the CRNA I wish I remembered her name I’m not sure if it was renee? I don’t remember but she was amazing thank you!
I went to get a mri with my dad and the nurses and staff where so nice ..I wish remember more names terressa..Robert did the mri so nice .also Sarah super nice help out so much ..
Had a major surgery done, I’m 3 weeks out and I am completely new person, being in Massachusetts with the best hospitals in the world I can’t be more graceful, orthopedics has a awesome staff I was in and out of my appointments in less than …
I usually go to Brighams and Woman but my partners insurance doesn’t cover them. Their hospitality was sub-par and didn’t listen to information that my partner shared with them which would have saved us and them time. The ER had a lot of …
I thought the nurses and doctors were very sweet and they gave me the best care medically and emotionally. I was alone and they didn’t make me feel alone. The doctors were well informing about my sickness and explained the process of how …
My daughter had a double jaw surgery and her care was absolutely awful. She would ring the call light and they would hang up on her. The nurses barely checked on her. When I went to visit her, her blankets were full of vomit. I had to ask a …
I feel like they should have friendly stuff people at the front desk, you walk in and see those mad faces talking to you like they about to hit you sorry but you’re getting pay from the insurance that we pay out of our packet
If there a zero I’d give a zero score. Staff are super rude. Not sure if anyone cares in this place. 7hrs in ER plus rude staff to deal with especially the nurses
Depend on who helps you bmc isn’t bad it the staff the nurse and doctors with attitudes is the problem some people don’t know what they are doing and you have to be careful what they proscribe to you because some things just isn’t okay I have learned that but over all its local to go to if your sick or something.
All I can say is 0000. Don’t go here if you want to come out good. Worst hospital I have ever been in. The doctors themselves are decent, but every nurse and staff are impossible! They do not take care of you at all. I sat in a bed with …
NIGHTMARE AT THE FAST TRACK BMC YAWKEY AMBULATORY CARE CENTER
This ER is the worst I have ever encountered I spent over 5 hours waiting for treatment in excruciating pain yesterday 7/21/22 …
So sad how this hospital turned out. I brought my mother in with an ambulance, she was shivering and had a fever. The two ladies that brought her in were AMAZING! The staff in the emergency however, were a disappointment. All the rooms were …
The hospital is great but the front desk workers are so rude, they need to do some retraining. I can’t count how many times I’ve been cut off in the middle of talking and put on hold with no explanation. They all seem to have snappy attitudes.
The worse. I’ve been trying for several hours to get information about a family member, they keep putting me on hold and never answer. What a waste that
People have a job to do and won’t do it.
I love BOSTON MEDICAL CENTER STAFF, TODAY I SPOCK TO A WOMAN HER NAME IS DENISE. SHE WAS VERY HELPFUL TO ME . I THANKS ALL THE EXCELLENT STAFF AT BOSTON MEDICAL CENTER.
I had a 10:00 a.m. appointment 3wks ago( just edited now you’ll see WHY) So I’m there by medical trans@ 10:4 0am only vitals were taken I asked how long wait is after 40 min..OHHH the doctor wasn’t even there at least until 1:00 p.m. …
Terrible service. My girlfriends chest was in pain where she couldn’t breathe and they gave her a pill and made her sit there. No doctors, no checkup, just sit there. Chest is still in pain and no service. Her response was “ if I die it’s on Boston Medical”. Terrible
I never write reviews, but this was an absolute mess. I Brought my friend here for an ophthalmology appointment, first off: rudest people I have ever met. Second: they gave him the wrong appointment date, and told us to wait to see if the …
I have been going here for over 20 years, My PCD is here and I had all my Cancer treatments here, I have had not any other issues, I. can talk freely with my Dr. and after my visits every 3 month she calls me with my test results and always tell me I am doing a great job with my Meds
Im leaving bmc care. This place is awful, absolutely no support in terms of getting actual care, so many hurdles to jump thru. Its easier to just go to a random urgent care. And hope you dont get caught up in dealing with billing cause then you’re screwed, even if its their billing error.
Very pleased with my doctor, very displeased with BMC’s completely dysfunctional communications structure and administration. It is impossible to communicate with my doctor. Attempts to leave messages by phone, even when great care is …
Disclaimer: I am a white, thin, able bodied, english speaker. Having these privileges may have effected my experience here and people with marginalized identities may have a different experience than me. …
Been waiting to get an MRI for over 25 minutes. As im sitting in the hallway I hear the nurses and doctors in the room chit chatting and laughing. They fail to recognize that I have another appointment at 725 Albany St In 15 minutes. Worst …
My 7 year old spent 11 hours there before getting his wound stitched up. A severe laceration that damaged his growth plate. This happened on a very hot day, he was told he couldn’t eat or drink because he may go into surgery. …
I was going to give 1 star, but I can’t penalize the professional individuals that take their jobs serious. Unfortunately, the face of BMC the intial points of contact entering the facility, the information call center, meaning the …
I’d give zero stars if I could honestly. I went in for what I thought was a sprain and went in because this was the only place that took my insurance. Registering through this place was a pain. I got hung up on twice as I was trying to …
At about about 4:15 or for 4:20 I can of the emergency van admitting my mother. I was trying to give a drone what seem to be a male nurse my mothers card. And one other nurse male nurse had no care in the matter and wanted to distract the …
DO NOT GO THERE! If you can avoid it or get your emergency care somewhere else! My elderly mother went to the Emergency Department for severe pain. She was triaged and kept in a chair for almost 24 hours before receiving a script for a new …
Very lazy nurses that finds it hard to pick your call and attend to your urgent needs, and doesn’t understand how severe you need to be attended to. They give you the impression that everything is fine because they’re so lazy to see …
Myself and many family members already gone elsewhere. We have had it with the unprofessional and unethical treatment from this facility. We’ve experienced and viewed the Rudeness, with attitudes towards other as well. …
From the start, this hospital has been an absolute nightmare. My very first impression of Boston Medical arrived in the form of a voice-mail to my sibling wherein a staff member was cussing and insulting them. I wish with my whole heart we …
I was tended to almost immediately. Doctors and nurses were very caring.
Was born here and have been going here for 15 years great place awesome treatment for anything
I love all my Doctors here, but the ER sucks with rude employees.
It’s a hospital. Their service is slow and their hospital is over populated. The emergency room process was horrible.
Needed my doctor right away but she was not available so they transferred me to someone on her team right away,I was so glad.
Lot of walking,but this tree Fascinated me. What am I?
Love this hospital nurses doctors and professionals thank you for everything Stay Safe
I HAD MY VALVE REPLACEMENT HERE 12YRS AGO BY THE MOST WONDERFUL DR SHEMIN THIS HOSPITAL IS THE BEST THERE IS WONDERFUL STAFF
Was not able to speak with anyone about my plan coverage & deductible over the phone.. very frustrating since I am a long time customer..
Worst Hospital in MA. If you have an appointment at 3:20pm and is 4:28pm is not acceptable but if u 5 to 10 min u appointment will be cancel.
I haven’t been there in a while & I missed going there & those folks, so hopefully I might be able to come back for my treatment & after there, my mom & I went to Andre’s cafe, it’s right across from there.
I’m come ER for 11 hours wait for call for see the doctor.
These guys basically stole $300 from me for a 20 minute phone consultation. Shameless.
They helped my grandma the service is amazing you guys should come here I give them a 5 stars the people are nice.
B.M.C. is and will be the only place I go for my hospital needs, the Doctor’s and staff are second to none.
My girlfriend and I waited there for 4 hours when it wasn’t busy just for her to take a few meds. Terrible experience
I appreciate all doctors and nurses and the stuff at Boston Medical Center it’s the best hospital I’ve ever been
There neurology is terrible and lies to there patients and I would not recommend them to anyone
Your experience really depends on the nurses that you deal with. I finally meet some that are not so good, so reduce one star.
Worst hospital in boston dont go there too many homeless sleeping at the emergency room employees are rude as hell also if you have pain they will send you home.
They have the best Turkey sandwiches. A great place for a nap after getting wrecked on methadone mile.
I heard all the story about this hospital, especially about Justina’s case. This hospital no different with experimental arena.
Would not say loved it, it’s a hospital – it’s a fantastic place for when you are I’ll because it is teaching hospital some of the best doctors in the world
Playin in the SNOW AT LUNCHTIME
My daughter was transported from school to bmc I was at work so I didn’t get the call until I was out got yhere at 6 and at 10 44 when I’m writing this I still didn’t have a update on what’s going on.
This hospital sucks. I got in a bad car accident and these people refused to give me a doctor’s notes 4 times in a row which costs me my job. Thank you Boston medical for putting me in this position.
Dr. Northern was very presumptuous and even offensive. She is NOT someone you want looking over your loved ones by ANY means.
The werest plays in the world the Dr she don’t given to me service iam seek because I am
Horrible experience the emergency room for adults the reception desk the guy was very rude answered me with very bad attitudes somebody supposed to be in customer service been sitting here for 2 hours and only got blood in urine done I …
Boston Medical Center is the worst hospital there can be, I don’t know what happened to them but they suck… I was checked in at 5 pm and was not seen till 8:45 pm there was a lady having a miscarriage and nobody tended to her this was sad for me to watch but it happened and do to that they are the worst hospital at this time!!!!
Long wait to see doctors. Security are very disrespectful
Pharmacy is ridiculously long. No waiting seats. Lots of drug activity in and around hospital. Very unsafe!!
These people will have you waiting until you die please don’t go here REALLY they suck full with crack heads and meth addicts,
Plus the workers gossiping about patients plz stay 4 here the emergency room is not even worth going to.
I had my surgery done here the doctor is excellent the nurses excellent too overall great experience gave me my life back again
Had a lower back problem and went to the ER and was sent to Fast Track when i got there registration was pretty quick but i had to wait for hours before i can get a room, I’ve seen nurses and doctors walking by and didn’t even look at the …
Appointment for 130pm,,,, now almost 7 still waiting not to mention my ride back home,over an hr drive… SMH.
I’ve been hear for five hours and told these nurses that was just sitting there doing nothing my chest was really hurting and they brushed off worse place to go to if you are hurt they dont care about you they run on there own time worse hospital
Respond to the owner of Boston hospital I try as a patient to exercise my right I the right by the constitution of United of america1789.rev1992 I have been trying to contact u about a matter that I was put in your e.r unsanitary condition …
waiting for a hours when i have a appointment calling everyone that came after me been waiting on this appointment weeks they treat everyone like they are feens because they got crackheads all around the building
The worst organization in Boston. Do not go there.
My mother has and is there. 7 west is bad and wish my mom bet went there.
Biggest drug dealers in Boston. Addicts line the street where there is open drug market where dealers call out names of their wares as if hawking peanuts at baseball game. …
Everyone treated me like I am the only patient. My per op screening was though. Now I confident having my surgery at BMC
My god this is the worst hospital ever. THE WORST. There’s no way a hospital like this should be allowed to exist.
Actually the doctors and medical staff are excellent, but lately they have been so busy it takes half hour to get to the door and the valet asks you to circle around after you have reached the door.
The worst hospital they make me wait 5 hours and never took care of me knowing that I’m pregnant and my stomach hurt so much
i noticed they ask my Mom for un ID but I sit wait to be scene and next person who to get called ,they don’t ask un for ID,in the end that person gave they ID to them ,so he said “Oh I was going to ask for that”,please no you wasn’t
The one star is for some staff not all,I will be looking for a different doctor!!
I still can’t believe that they’re charging people $59 for the booster even though they advertise that it’s free.
Corrupt.
Good experience overall. Was very skeptical at first when I visited the ER. I was admitted and received great care from all the staff in the ER dept.
The doctors and nurses are so sweet caring I’m so well taken care of at Boston medical
Get back to work. A medical facility is for patients to get the care they need, NOT for you fools to express your political views. Disgusting and childish behaviour from people expected to be professionals.
Boston Medical Center is the BEST Boston Hospital in Boston hands down. My whole family get their care at BMC and lives have been saved. This is definitely a teaching hospital and I recommend BMC to everyone.
BMC was created by the formal merger of Boston City Hospital (BCH), which was the first municipal hospital in the United States, and Boston University Medical Center Hospital (BUMCH) in July 1996 which was sponsored at founding by the …
Consistently forgot to re-prescribe medications requiring me to wait on hold for 30+ minutes just to get hold of anyone. Avoid at all costs
the most uneducated nurses I’ve ever had the displeasure of being attended to, people without a kind of education
Love the staff here! Always kind, as long as you approach them kindly. Some of my favorite providers are at this hospital.
BMC is very professional and thorough in medical procedures. My anxiety is minimized, and my confidence rises, in the reciprocation of communication of specificity of what I need to know about my condition.
Many employees seen to care more about making emotional political statements then promoting advances in health care. Avoid the hospital, or do not disclose your politics if a patient.
Horrible!!!!! Bad customer service not to mention dirty filicity! The Family Center I had an appointment @ 2:20 was there to be told the dr called out today. Ok So noone called to tell me and I have to be to work later…but want me to wait two hrs for next dr. !!!!!!!
I can’t say that I have ever had a very bad experience here. It’s very nice that most if not all of the construction is done. My opinion is that they did a nice job with the renovations.
On tv right now!! Protest our 1st Lady. Wouldn’t send a dog to your place. Was put on hold for over 10 minutes but held on to make sure they heard my voice. 1st they tried to say it didn’t happen then they said yes it did happen.
I had open ❤ surgery 2 years ago with the BEST Dr.s. Dr. Karlsson & Dr.Awtry-never in a million years did i think i could feel this much better-(wish they could fix the rest of me now)lol- would def recommend BMC
A half star would be more appropriate. Operators answering main phone line are unprofessional. 1st call to select 0 for operator was answered with a mumble then I was disconnected. 2nd call to operator again I had no idea what she said …
I love boston had all my children there, but seriously this new rule they have that you have to request your medical records and they take like weeks to do it. I use to go and just pick it up. Now you have to fill in some stupid form and wait. What if i need my medical papers now…. thats why i dont go to BMC for my care anymore.
I’m glad they hung up on me if their phone service is anything like their face-to-face service. I tried to make a simple appointment in the family medicine office and each person I talked to was rude and just wanted to transfer me to the next person.
Trying to get an appointment for my mom has been stressful. She should have been called to get this appointment over a month ago and today because I called they claim to have just received the order.BUT now because the order is incorrect I …
absolute worst experience of my life. spent 5 hours here just for an endoscopy that takes TEN MINUTES. AND RECOVERY TIME OF 30-40!! now forced to pay absurd amount of money for parking in their garage because these people are so incompetent. thanks for a giant waste of my time boston medical 👍🏻 …
I have been to BMC , it’s ok ! I got good treat and respected,back to 2012 I have my eyes surgery for cater-rat , last month l go to BMC for X-Ray my legs and people are so nice to me, I like to use my language to say Cam on !
I want to first of all thank you doctors and nurses at Boston medical center I really appreciate the love and care u have is so wonderful ,my first visit was so great all the doctors and nurses gave me attention I deserved it’s had for …
Dr. Zoe Weinstein and the team of nurses at Bmc adult primary care 5B & C are by far the best. There are no words that could do how great they are justice! …
I recently had a surgical procedure here and my doctor and the nurses were very supportive and compassionate I suffer from anxiety and I wasn’t sure how I would handle it but I felt safe and if I had to get any other procedures done in the future I would go here
I was a patient bmc Menino 4 east which is the Renal/Diabetic surgical wing…and the entire staff RN’s Nick ..Margaret Kathy and the othe..Amanda etc..I wish I knew all their names ..were just incredible towatd my needs…I hope they all get the recognition they desetve… thanks mucj..Alan Rouse
This place needs to be investigated. Period.
Just a place for drug addicts and homeless people to come late at night so they …
God bless all the hospital staff always but especially at a time like this. BMC has alot of strange patients or people that want to hang in the halls and waiting rooms but because of the wonderful staff I 💖BMC. …
So, we, Kevin O’Brien, and I have have been coming here for 8-9 years, since he was life meded off Nantucket. He is a gastro patient, and now unfortunately, a pulmonary patient. …
They will send the wrong codes to your insurance and charge you money. Just be careful with how you are billed. AVOID IF YOU CAN!!!!
The staff on the phone is very rude and impatient. Never choose this joke unless you have emergencies. I have to take a Covid-19 test which is required by my college or I will never go to this medical center.
THE IGNORANCE AT BMC CATCH program IS REAL! I emailed, called, left voice mails on the nurses line and Dr Coles CATCH program and staff SUCK! I just called on call because I need to know about a potential side effect and the woman …
one of the worst hospitals i have ever been admitted to… called a 1000 times to billing department to fix my insurance info still they did not fix. Most of the doctors are too busy to answer patient questions. And the service charged more than what should be. very bad hospital.
bmc Really sucks like I went in June 11th for my records on a legal case on going it has been a whole month and no call back this has set me back significantly. I took it up on myself to call them because this is ridiculous and they told me …
You have very poor operator service. I spoke to this one woman with a deep voice (could be a man but I’m betting woman) and she didn’t even greet me. Sounded like she was caught in the middle of her snack break (at 1pm) and smacked her food …
Really bad service, more than 5 hours for waiting for emergency. Really bad attitude from staff. They did not care about patients, while the patients have to wait for along time, they just eating, talking and do something else.
Horrible. Horrible. Horrible. Making my crippled friend with her leg basically broken not get an MRI for days. Even when she stays on the phone for hours with them scheduling an appointment. HORRIBLE.
An excellent hospital with fantastic staff and medical personnel. I have been to my share of hospitals and these guys are top notch in my book. I won’t go anywhere else unless they reccomend for me to go elsewhere, which they have yet to …
The EP Lab at Boston Medical is better than a five star rating. Dr. Robert Helm, Bob Brayboy, Sandra and all other staff made our stay very comfortable. They were compassionate, helpful, pleasurable and comforting.
I just had my hernia surgery done, and what I can tell is it was so amazing. they treated me so good, all of them. they are super professional. my experience with them it was really good.
told them i have an international student health insurance from the beginning to the end. 30 minutes of waiting, i asked how long would i have to wait more to see the doctor and the staff talked to me in an irritated tone, saying she cannot …
The worst hospital experience iv ever had ! Just came off a ventilator doctor came in few hours later and told me I was going to be discharged!! I Informed them I’m not from mass I don’t have a ride or any idea we’re im at !! They still …
Very displeased with Dr. Brown…. my daughter has had knee pains for months, she had an MRI done and they found something in her knee and sent her to him. He barely looked at the images and made nothing of her pain and set her for PT. The …
Really bad service, more than 8 hours for waiting for emergency. Really bad attitude from staff. They did not care about patients, while the patients have to wait for along time, they just eating, talking and do something else.
“Exceptional care takes time” is the motto slapped everywhere. FOH with that corporate BS. It’s just an excuse. Whether it’s from a lack of staffing or poor optimization, a 7 hour wait in any industry is unacceptable, let alone a vital one …
OMG, I am Haitian… There is an old hatian proverb “no djol to talk”. There’s no other hospital than Boston Medical Center…. Best doctors, nurses, they are the best in everything… No one or other hospital can top them, hands down. I …
Horrible how our First Lady was treated!! Workers totally unprofessional, they all need to be fired…. . She was up there to help ! I’m glad our first lady has more class , then your Doctors and nurses.
Unless you’re bringing an enemy of yours to the hospital, DO NOT go to Boston medical!! Aside from the entire hospital being horribly dirty and disgusting, the staff clearly does not care or take any time to learn about their patients, my …
I saw Dr. Mccarter once and I am ready to drop her.She put in a perception for a medicine, and it was CVS brand. She lied about referring me to a person who is saposed to work witb people who have ASD. I looked up that person’s profile. …
Dr. And Surgeon gets A+ but everything else needs help. I was in no shape to be my own proxy. The ER said I need emergency surgery and was being admitted. They then told my wife who was in the waiting room that I was being admitted and she …
I brought my daughter to the pediatric ED with a 103 fever, vomiting and a bad cough at 3am ona Monday. I explained to the nurse that I gave Tylenol, Motrin and she was still with the high fever. I was more nervous because my daughter get …
The doctor charged my insurance a lot of money just to go through my medical history from a previous doctor. GI appointment wait time is ridiculous.
I would like to thank Dr. R. Munariz, Dr. Mark Katz and the staff for all the attention I have had received.
Your knowledge,values and the disere to help others is a blessing. …
My father was recently admitted at the BMC and we’re incredibly pleased with the attention and service he received from all the staff. Everyone from the food service, house keeping to nurses and doctors did a great job in making his stay as …
I’d give 0 stars if I could. Came in here telling them I think I broke my ankle. They said “if you can stand on it it’s not broken”. I insisted they x ray me because I knew it was and they did, but quickly told me (within seconds of getting …
Very unfriendly person taking appointments at the Dowling Building floor 9. I showed up for an appointment in April 2014 and when I arrived they said it was cancelled but they were unable to offer a reason as to why nor did they call me in …
I am a Disabled Veteran who suffers from chronic PTSD and had asked for assistance in getting to the VA Hospital. I was denied assistance and treated with disrespectful language!
The service is good but only after they make you wait a fews months and they don’t cancel your appointments the day of the appointment.
Disgusting staff. Treated my father like trash when he had a workplace accident and came into their ER profusely bleeding from the laceration on his forearm. He had completely severed two muscles and required 14 internal stitches to repair …
They will save your life. Had triple pneumonia, they had to put me in an induced coma for 14 days. Yes they can get swamped. Yes they can get rude with people who should not go to an ER for something so minor that u can go to a clinic in …
I wish if they have zero stars , this place way far from what you read in their mission , no respect no respect for the employees with color and minorities.
I will never work with them for millions of dollars.
I was miserable and targeted and not respected what so ever .
The nurses here are great. They really show concern and help you with pain management and any other issues going on. Thank you to the staff at BMC. I wouldn’t have been able to do this without your help! Thank you!!!
Searching for an endocrinologist and psychiatrist, I requested a consultation at BMC. My therapist highly recommended their transgender care center as excellent, and I’m sure it is. Unfortunately, I never got the chance to find out. The …
Emergency room and blood drawing rooms are Horrible.. with a capital H. Given the wrong information, all they want is money (ER). The hospital all together is extremely slow service and unorganized! Employees are nice though 🙂
Staff here is amazing. Especially the Moakley building and the center for digestive disorders. Doctors and nurses alike.
The facilities are state of the art. And of course very well maintained. Excellent! Feel so lucky having access to of one of the best facilities in the world.
Worst experience I have had at a hospital. I admitted my husband to the ER at 4AM, one nurse came to give morphine for a fractured scapulo, no nurse checked on him for 4 hours, at 830 the doctor came in to check up and get an xray after …
I been coming to this hospital ever since i was born!!!! And yes its true everybody. This place needs work and they dont care about you, you’re just a number. You feel it. The mental health section is bad. And one time i had a lung virus …
This is seriously the worst hospital ever. Never have I dealt with doctors that clearly don’t know how to be doctors. My daughter has type 1 diabetes and was getting her wisdom teeth out.first of all they made an appt but when I got there …
I don’t have words to explain how my experience was very satisfying to BMC
I congratulate the Staff , Doctors, Nurses ……
❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤ …
Had baby #1 last year in June. Staff was amazing. Shoutout to Midwife Karen and Nurse Lisa. We are scheduled for #2 tomorrow. Looking forward to the great staff again.
No bad thing to say about this hospital, I’m glad I keep going back for service. I’ve read some reviews and lots of people complained about the wait time, not BMC alone; if anyone understands or knows how TRIAGE works they’ll know why we …
Very dissapointed my mom has the qualification to work there and they didn’t hire her because she didnt speak english, it is upsetting to see that because it was for a cleaning position and she is a great worker. Its 2021 and sad to see …
Pls don’t go here. It’s the worst. Insensitive staff poor service. I cry whenever I have no options than to go to Boston medical. Its the worst place you could ever go to.I would refer MGH
The Center for Integrative Medicine surpassed my expectations! I am so very grateful for all the referrals and support for care. As an out of state student last semester they were one of the only hospitals in my network
Andrew in the Emergency is very impolite and very unprofessional. I arrived at the hospital at 5:00am and l approached Mr. Andrew at around 6:30. I told him that l was in pain and could l be fast tracked. He told me in a rude tone that my …
I love how my chart says Dr. Chen called to apologize for keeping 17 month old baby crying and waiting 40 minutes. She didn’t even have the courtesy to call herself. I had to leave and Dr. Chen never saw baby. Absolutely abmissal …
Boston University Medical Center (BMC) is staffed by wonderful workers who care about the health of their patients and work to cultivate relationships that encourage those patients to feel comfortable sharing important information that is …
I had a positive experience addressing a fairly serious health matter at BMC last year that included a 3 night stay. I’d arrived early and sat in the lobby. A short time later a security guard told me I would have to leave. It turned out …
They provide amazing care here. If you ever have a traumatic injury this is the hospital you want to be brought to. They have one of the best Trauma surgery teams in the united states and the best neurosurgery teams around.
Showed up 30 minutes early for an appointment, coming from over 2 hours away only to wait an additional 1+ hours for a simple follow-up. They shouldn’t be allowed to bill you if they won’t get you in on time, because waits like this are just criminal. Highly recommend going somewhere else closer to your location.
I read an article by Jeffery Samet MD, Michael Botticelli and Monica Bharel MD about making Methadone legal for primary care doctors to prescribe. It was very well written and shows that our government has no desire to stop heroin usage or …
I was a patient at the orthopaedic department. After only one appointment on which I saw only the doctor, I was charged $680 dollars for using a room I never entered, a nurse I never saw. I called the orthopaedic department and the billing …
I got a broken arm from jumping off this thing at the park and as soon as I did, my dad rushed me here and when I went in, it did not take long for them to take me in, I think I had to wait about 30 seconds! The doctors there were very …
I can always get appointments with my primary doctor or his NP very quickly and get seen quickly. They are very caring and call to follow up after the visit. Also had good experiences with the care I received when referred to specialists, although the waits for appointments can be a bit long depending on the specialty.
The valet parking lead today was a highly professional and pleasant woman who was incredibly kind to an elderly, vision- and mobility-impaired lady getting out of a car who was moving incredibly slowly today. She made her feel like the most important (and safe) person in the world.
Pediatric department is the worst, the nurses there are very bad, all vaccines that my baby had were on the top of his leg yesterday she did it on the side now it’s all blue!! And painful 😢😖😤😡he was crying so i left while i was trying to …
It was a very nice Hospital until they started having huge delays to see patients. My mother in law is an elderly women, she got into the ER shaking with fever and vomiting. She waited hours to be seen. The Hospital did not have enough …
Another worst hospital all the doctors there got all of their licenses out of a gumball machine joke
By far worst hostipal in whole country probably would get better treatment in third world country avoid at all cost they not omeo caforce you to go there tell them you will assualt someone iner all good reviews r writin by the nurses themsevles
I share this 5 star rating in bmc especially the very kind reception from mask changing to reception to Nurses who deal with so many different personalities a day I give a great score to this hospital To BMC a great no judgemental. BMC you get 5 star from me
We had an experience in line with Carolina, Art, and Kim’s reviews, only it was for something much more dire/urgent. We ended up getting assistance from another hospital. …
Awful place. Leave you on a bed in a hallway for hours. Then tell you that you cant eat before the doctor sees you but have you waiting for the doctor for hours. I never got help i ubered to a different hospital
Final Update 07/10/2018. Original 3 Stars changed to 5 Stars…..
An hours drive away, first impression not a good one. Not a good neighborhood and being a “safety net” hospital very crowded and busy. My family had no choice …
Careless or understaffed? Maybe both. I had a car accident and they never ordered a scan.. Still living with the pain.. Ask to go anywhere other than here.. Please get better.. I understand Jordan’s frustration in these reviews.. If they do …
Horrible Hospital! The doctor asked me if I need advice, If I am anxious. But everything was so awful. I was intimidated by nurses and securities instead. Also, I was locked up in a narrow room for 2 days. Doctor sucks! I should have never been there. Waste my time!!
This hospital staff is really not good. The nurses all seem to be preoccupied with one another and when they finally talk to you it seems like they walked in off the street with no real knowledge about their profession. …
Wait times in the ER are bad but once you are seen, doctors are pretty thorough. My PCP is great and very considerate. Keep up the good work, Marielle. The big issue I seem to have here is getting hold of her, or any doctor for that matter. …
The appointments are long, the emergency knows only to charge, I had difficulty swallowing, I went there for an ER, the endescopy should be done urgently, but I came out as it came with medicines that have nothing to do with what I suffer and big bills charge
Dont use their dental program! Two moths post surgery I’m still in pain! Dr. Henry fractured my tooth during surgery!!
-Drs had to re-sedate me because I kept waking up panicking mid procedure …
A close relative was feeling very sick with lack of air and other symptoms and she was rushed to the emergency room. After the doctor made a few tests, she was told she had 3 days to live, her heart arteries were blocked, just like my late …
The best hospital that I know of for psychiatric care. You guys have saved and changed my life for the better. All the chaos that surrounds that hospital you are literally the sword and shield for those who want to change their lives but …
I’ve never seen so many unprofessional, unhelpful employees in one organization! It must be a job requirement to be rude.
Although I want to be proponents of this hospital, BMC makes it EXTREMELY difficult. …
This is one of the Best medical centers in the world! I have had the best experiences here, from common examinations to tricky diagnosis’, biopsy and procedures, always top notch. Both the staff and the affiliated doctors are the most …
I recommend anyone going to this hospital do not go to see Sepehr Sekhavat MD, he is very insensitive & in my opinion a liar & not a trustworthy person. He does not seem to be very professional or knowledgeable. He does not have any …
Good Hospital and Dr. Tony Tannoury is the best however our experience with the Hospital staff after surgery was not entirely a positive one. Then at discharge we were basically told by Margaret Kerns NP that we could not wait for our ride …
BMC has always been a place where I’ve received excellent care and service. I had to come to the ER here a few years ago, and I still tell people about the doctors’ and nurses’ pleasant bedside manner and speedy and accurate diagnosis and …
Very satisfied with the care my parent got from here. The Nurses were really caring and compassionate!
I would HIGHLYYYY NOT recommend going to this hospital. I went here for problems relating to my jaw (TMJ) and ended up coming out with with worse issues and pain, needing to be put on muscle relaxers, naproxen and having to go to physical therapy. Let me just tell you guys I haven’t been able to open my mouth completely for 3 months!!!
Apparently your so-called medical professionals have plenty of spare time to protest there First Lady’s visit to your facility. Their time would have been more productive if it were put into caring for those NAS babies and other patients …
Had an outpatient radiology appointment for 2:45 pm today for a cat scan. They ask for you to come early 2:25 pm. Which I did. Well it is now 5:00 pm and I still have not gone in for my scan.
Absolutely crazy.
3 of my friends almost died after a surgery there for fibroids removal so this keep happening cause they let students perform the surgery instead of the doctors they don’t care for humans life
My experience with Boston Medical Care was so great that I’m writing my first Google Review. I was in a ER room to be seen within 20 minutes. I want to send personal thanks to Mickie, Christine, Eryn, Nico, Sara, and all of the doctors and …
The office staff is very unreliable, incompetent and irresponsible. A few times after calling days ahead for my refills. I was forced to go several days without my medication because the office staff never did their job. The doctors at this place don’t fall too far from the same tree either. I would not recommend.
I have to change my review from1 star to 3 thanks to the kindness and consideration of one employee. Her name is Hilda and she is an appointment scheduler in the cardiology dept. She went above and beyond to help me get an appointment. I …
The hospital has good service, but the call center and customer service is horrible. When you call to make an appointment, it seems that they are already tired of working and poorly serve customers. If you are not happy with the job, look …
I had KIDNEY failure and I’m only 35 years old, nevertheless, the team of doctors I had in ICU for a week were fabulous as well as the nurses. After a week I was transferred to A regular room. At the time I had the best roommate. Having …
I was really against having my baby at BMC because of the opiate addiction epidemic that is so blatant right around the corner. But I decided to give it a go! Such great caring staff every time I went for a check up in the antenatal unit. …
I had a wonderful experience in the BMC ER and Eye Clinic. The ER was very well run and the staff were excellent. Their diagnosis was spot on and I got very good treatment and care in both the ER and the Eye Clinic, where they accommodated me despite a heavy caseload. I was very grateful to everyone involved.
I’ve been trying to book an appointment with Dr. Phillips for over a year now because of autoimmune disease. I called last year and had to wait 6 months to see her, only to find out a week before my appointment needed to be rescheduled. I …
Worst experience I have ever had at a hospital in my life last night I had a appointment at 5:30 and the MRI department they did not take me back until about 6. As I was sitting there in the waiting room in the back. I can hear them just …
I have to admit I didn’t like this place after February 7th 2018 because there was a condescending jerk of a doctor there by the name of Smith who did my knee surgery, because of him I never wanted to go back there again! I have changed my …
Went for a routine physical, ended up getting billed for an asthma consult visit. As expected, we discussed medical history, including when I had asthma 20 YEARS AGO. I was not seeking treatment or any help other than my routine physical, which is covered by insurance. This is fraud. DO NOT TRUST THEM.
Soo, as long as you don’t go downstairs to the 1st floor in the morning hours…you won’t get bombarded with asks from the homeless that are understandably trying to stay warm. Stayed for 36 hours to help deliver a family baby and was …
The medical staff was very good and professional… however the administration staff was not ! My husband called to make an appointment he had a lingering cough after a bout with the flu . He called to make an appointment was told that …
I had nothing but a good experience until trying to get my sons autism evaluation results..my sons pediatrician has them, but can’t give them to me as it’s a “hippa violation “. BMC messed up and said I’m 51 with a completely different …
Some of the doctors and nurses are great and kind, but the customer is service is horrible! I was staying overnight for my sister and we had to ask 3 times for some ice due to her extreme swelling! She was in a lot of pain tons of times and …
Possibly the worst hospital. My first time ever attending, I arrived on time to my appointment, they couldnt find my two insurances and sent me to an insurance advisor across the room, after he checked that I was indeed covered, he sent me …
Everytime I visit BMC whether its urgent care or clinic visit it turns out to be a very pleasant visit! All the staff, including the doctors, residents and nurses are very professional, well organized and humane. All the issues I present …
I had my first surgery at 46 yrs. old. I can’t tell you how wonderful I was treated! Every single person that I came across in this hospital treated me so kind & caring! Every nurse & doctor really acted fast & efficient!! My children and I …
It took several months to see Dr. Carolyn. I enjoyed visiting with him but my follow up is not going well. I am experiencing a lot of pain and that is why my primary took me out of work and I have fecal incontinence and the dr thinks I can …
It was okay until they wouldn’t give me my ADHD and my anxiety meds. They told me I had to pick one. I had two doctors before for two and a half years at BMC, and it wasn’t a problem. BMC helped me at one point. They helped me discover my …
I went in to get an STI panel done due to my partner testing positive for something. It’s been almost a month now since I’ve gotten my results, it’s also been almost a month since I’ve been treated. It seems like no one but the nurses are …
Me and my wife delivered our baby here, the staff were wonderful. The community around the hospital is very sketch at times as they help people who are in to drugs. The security people can be a little nasty at times, but hey, I would be too …
Got a COVID vaccine today and the staff couldn’t be more disrespectful and uneducated. Awful experience! You will have to do better than that as she was incomprehensibly rude.
A few weeks ago… An elderly person was very sick and literally bedridden. She called to speak to a doctor and they wouldn’t even talk to her. She couldn’t even talk by herself. Her emergency contact had to do that for her. She was suffering …
Pediatrician Filed a complaint with Dcf because I raised my voice at her appointment. My kid was lying to her doctor about something…i objected.since when do we BELIEVE the words from a rebellious run away that’s in counseling before the …
Nothing but good service here for the ENT. I was actually examined instead of BayState
Wouldn’t even give it one star but it wouldn’t let me write a review otherwise. I made my first patient visit asked the lady on the phone if it was in person she said yes. Well I come all the way to Boston and guess what no one know what …
Today was the worse the ER doesn’t have enough staff and instead of implementing that or say go
To a different hospital cause the wait something.. everyone in an ambulance was …
Zero star this hospital is horrible , they need to report the Freud they doing in patient medical card also they need to check safety , hygiene inside as well cause it’s very dirty and they have so many doctored while patient still waiting …
My brother has been in BMC for 3 months he was transferred there a hospital in southern Maine because they were not equipped to handle his injuries. They could not transfer him to Maine Medical Center because there were no beds because of …
Legit so bad. Was barely checked on unless I pressed the nurse call button, waited EIGHT almost 9 hours for a cat scan that should’ve been done and taken two minutes. They starved me all day and said I wasn’t allowed to have food
Worse place for your medical care. I would not go here even if my life depends on it. Billing invoices are questionable. Doctors are unprofessional, and not even sure they are qualified. They just want your money. Goodluck getting treatment here.
Amen to all the staff at BMC you are all Heroes. Hard working. Only thing is the emergency room is Not being Cleaned for hours as sick patients come and go. I myself had to have them call for housekeeping to clean up bloody tissue. …
My best experience in a hospital EVER. Everyone, absolutely everyone from the guys pushing my stretcher, exceptionally great nurses, interns, doctors to even the surgeon gave me such kind and compassionate treatment. Words cannot express …
Clean, friendly medical medical campus. Staff was efficient, knowledgeable and compassionate.
they give poor care to the elderly, Shame on the emergency room staff they gave my mom poor care ,
started out good. Doctors would call with updates on my sister. Then I had to say something. When i called this last time I had to spell her name 4 times to 4 different people then sat listening to music for 15 to 20 minutes. I just hung …
I had surgery last week and my PACU nurse Bonnie was excellent and I got admitted and the nurses I had Staci & Kim were amazing they were there before I ever rang the nurse buzzer. They went above and beyond to make sure I was comfortable enough and to answer all my crazy questions. My day nurse Dina was the same way excellent care.
The worst medical record department ever a hospital can get. I am trying to reach them for the last two weeks but they are not picking up the PHONE. those phones are there for a REASON. …
Everyone seemed nice, but the person doing my eye exam failed to notice there was an astigmatism in my right eye, which meant I got the wrong prescription. Then I gave my insurance card for to the BMC office telling them to charge anything …
My brother is there getting care. He says some of the nurses are mean and when I try to get updates no one is available. Imagine having a loved one in the hospital and you try to hear about their health and you can’t. Just stupid and ridiculous.
I went to the emergency room to get mental health treatment on the anniversary of my girlfriend’s death and the nurses there called her brother into my room , who I didn’t know at the time was a Boston policeman working there at the …
Wish I could speak at great length about the quality of care I received last night. A local hospital I went to suggested I transfer over to BMC for further imaging and diagnostics following some insane abdominal pain. From the minute I …
I have been to this hospital a few times over the past month. My first few visits went fine and I was called in when my appointment was scheduled. I was supposed to return today, August 27th for a 8:30am appointment. I live about an hour …
the people I work in the laboratory taking blood never arrives on time every time they see blood draws and it takes no one and takes 40
Such controlling jezebels. All the doctors were high off something when I delivered my daughter. One forced shots on my daughter against my will on her check up and made me come for another “check-up” after the check up. Phone staff are …
My dear nephew was admitted as an unknown and Nurse Practitioner Taylor worked hard to identify him. I am so grateful to her and to Dr. Herman who cared so much for an unknown and did everything they could for him. My nephew passed away …
Literally hate coming here every time I come here it’s some nonsense. Especially in the emergency room. It’s overcrowded, addicts taking up all the rooms, bathrooms are gross, the Drs and nurses are rude and they’ll have you waiting hours …
I was calling to get a follow up appointment with my neurologist (I have epilepsy and have still not been prescribed meds yet) …
They are so good there.I have massive health problems and they are helping me deal with them one at a time.God Bless
For back pain I went to see orthopedic. After listening me they took decision to take MRI and trigger point injections, I am glad and thanks for that.
When I went to see neurosurgeon, she was very professional and flying in the …
The customer service agent (possibly Kim) for “all other appointments” literally hung up on me and was disrespectful. 6/21 6:39 PM. Check their call logs. You’ll be shocked by how they treat their customers. She provided me the wrong number three time in a row
They denied me a position stating I wasn’t qualified but I had the exact qualifications racisim!
The pcp waiting time it’s ridiculous you can be in the room for more than 45 min before a Dr come to check on you.
I been a patient at bmc for about maybe seven or eight years. The first experience i had with them was great, this is when I learned i had an herniated disc. Oh but it was not the surgeon who i was unhappy about, it was definitely the …
Have not had a good experience at this hospital. Different rules at different times of day. I was told I could not wait with my son who has an anxiety/panic disorder. But hours later waiting with no word to how surgery went, I have seen …
I brought my friend for a cardiac catheterization yesterday. All of the staff was very professional and kind. I would have rated them with five stars had the physician spoke to me personally about the results of my friends Cath. He did go …
I’m alive and walking. It’s a priceless hospital bill, I would gladly accept anytime. Dr. Binello and her team performed a miracle on me after surviving flipping over the bars on my mtn bike. My neck literally broke my fall, as I did not …
First I do want to say that the actual medical care I received here was great, the providers were all excellent. However, my experience with the administrative and billing departments in particular was atrocious. I was billed incorrectly …
I went in for a endoscopy since I’ve been having a lot of stomach problems. The nurses and staff were AMAZING. I was so nervous and they were there to calm me down and made me feel safe especially the CRNA I wish I remembered her name I’m not sure if it was renee? I don’t remember but she was amazing thank you!
I went to get a mri with my dad and the nurses and staff where so nice ..I wish remember more names terressa..Robert did the mri so nice .also Sarah super nice help out so much ..
The staff there treats patients horrible,they mock them, and the Drs are horrible, refusing to do surgery cause it’s risky????
Had a major surgery done, I’m 3 weeks out and I am completely new person, being in Massachusetts with the best hospitals in the world I can’t be more graceful, orthopedics has a awesome staff I was in and out of my appointments in less than …
I usually go to Brighams and Woman but my partners insurance doesn’t cover them. Their hospitality was sub-par and didn’t listen to information that my partner shared with them which would have saved us and them time. The ER had a lot of …
Removed a 31 year old man from the top of the heart transplant list because he refused the COVID vaccine. It is time to FOLLOW THE SCIENCE.
I thought the nurses and doctors were very sweet and they gave me the best care medically and emotionally. I was alone and they didn’t make me feel alone. The doctors were well informing about my sickness and explained the process of how …
My daughter had a double jaw surgery and her care was absolutely awful. She would ring the call light and they would hang up on her. The nurses barely checked on her. When I went to visit her, her blankets were full of vomit. I had to ask a …
I feel like they should have friendly stuff people at the front desk, you walk in and see those mad faces talking to you like they about to hit you sorry but you’re getting pay from the insurance that we pay out of our packet
If there a zero I’d give a zero score. Staff are super rude. Not sure if anyone cares in this place. 7hrs in ER plus rude staff to deal with especially the nurses
Depend on who helps you bmc isn’t bad it the staff the nurse and doctors with attitudes is the problem some people don’t know what they are doing and you have to be careful what they proscribe to you because some things just isn’t okay I have learned that but over all its local to go to if your sick or something.
All I can say is 0000. Don’t go here if you want to come out good. Worst hospital I have ever been in. The doctors themselves are decent, but every nurse and staff are impossible! They do not take care of you at all. I sat in a bed with …
NIGHTMARE AT THE FAST TRACK BMC YAWKEY AMBULATORY CARE CENTER
This ER is the worst I have ever encountered I spent over 5 hours waiting for treatment in excruciating pain yesterday 7/21/22 …
So sad how this hospital turned out. I brought my mother in with an ambulance, she was shivering and had a fever. The two ladies that brought her in were AMAZING! The staff in the emergency however, were a disappointment. All the rooms were …
Decent hospital. Make sure you advocate for yourself. I went in for an head/ neck injury and they didn’t do any type of testing… …
The hospital is great but the front desk workers are so rude, they need to do some retraining. I can’t count how many times I’ve been cut off in the middle of talking and put on hold with no explanation. They all seem to have snappy attitudes.
The worse. I’ve been trying for several hours to get information about a family member, they keep putting me on hold and never answer. What a waste that
People have a job to do and won’t do it.
I love BOSTON MEDICAL CENTER STAFF, TODAY I SPOCK TO A WOMAN HER NAME IS DENISE. SHE WAS VERY HELPFUL TO ME . I THANKS ALL THE EXCELLENT STAFF AT BOSTON MEDICAL CENTER.
I had a 10:00 a.m. appointment 3wks ago( just edited now you’ll see WHY) So I’m there by medical trans@ 10:4 0am only vitals were taken I asked how long wait is after 40 min..OHHH the doctor wasn’t even there at least until 1:00 p.m. …
Terrible service. My girlfriends chest was in pain where she couldn’t breathe and they gave her a pill and made her sit there. No doctors, no checkup, just sit there. Chest is still in pain and no service. Her response was “ if I die it’s on Boston Medical”. Terrible
I never write reviews, but this was an absolute mess. I Brought my friend here for an ophthalmology appointment, first off: rudest people I have ever met. Second: they gave him the wrong appointment date, and told us to wait to see if the …
I have been going here for over 20 years, My PCD is here and I had all my Cancer treatments here, I have had not any other issues, I. can talk freely with my Dr. and after my visits every 3 month she calls me with my test results and always tell me I am doing a great job with my Meds
Im leaving bmc care. This place is awful, absolutely no support in terms of getting actual care, so many hurdles to jump thru. Its easier to just go to a random urgent care. And hope you dont get caught up in dealing with billing cause then you’re screwed, even if its their billing error.
Very pleased with my doctor, very displeased with BMC’s completely dysfunctional communications structure and administration. It is impossible to communicate with my doctor. Attempts to leave messages by phone, even when great care is …
Disclaimer: I am a white, thin, able bodied, english speaker. Having these privileges may have effected my experience here and people with marginalized identities may have a different experience than me. …
Been waiting to get an MRI for over 25 minutes. As im sitting in the hallway I hear the nurses and doctors in the room chit chatting and laughing. They fail to recognize that I have another appointment at 725 Albany St In 15 minutes. Worst …
My 7 year old spent 11 hours there before getting his wound stitched up. A severe laceration that damaged his growth plate. This happened on a very hot day, he was told he couldn’t eat or drink because he may go into surgery. …
I was going to give 1 star, but I can’t penalize the professional individuals that take their jobs serious. Unfortunately, the face of BMC the intial points of contact entering the facility, the information call center, meaning the …
I’d give zero stars if I could honestly. I went in for what I thought was a sprain and went in because this was the only place that took my insurance. Registering through this place was a pain. I got hung up on twice as I was trying to …
At about about 4:15 or for 4:20 I can of the emergency van admitting my mother. I was trying to give a drone what seem to be a male nurse my mothers card. And one other nurse male nurse had no care in the matter and wanted to distract the …
DO NOT GO THERE! If you can avoid it or get your emergency care somewhere else! My elderly mother went to the Emergency Department for severe pain. She was triaged and kept in a chair for almost 24 hours before receiving a script for a new …
Very lazy nurses that finds it hard to pick your call and attend to your urgent needs, and doesn’t understand how severe you need to be attended to. They give you the impression that everything is fine because they’re so lazy to see …
Myself and many family members already gone elsewhere. We have had it with the unprofessional and unethical treatment from this facility. We’ve experienced and viewed the Rudeness, with attitudes towards other as well. …
From the start, this hospital has been an absolute nightmare. My very first impression of Boston Medical arrived in the form of a voice-mail to my sibling wherein a staff member was cussing and insulting them. I wish with my whole heart we …