I was in there in 2021, and let me tell you. It sucked. I was 15, had a recent suicide attempt, and wanted help. Instead I got sent there; it was not very clean, firstly. And the nurses did nothing for the patients. There were outbursts …
This place has my girlfriend in it n I want u to no that she is OK I need her to no I love her so bad but most comments say that this place is a chaos place but OK coo 😭😭😭😭😘😘😘i lov u baby …
my daughter is now in this hospital and I’m desperate I live in Schenectady ny and info call to ask my daughter always tell me the same thing not want to take drugs but I could not talk to my daughter
I have a family member in this hospital and I can’t even get ahold of her, I can’t talk to her, see her, nothing and the reviews are really bad on here talking about how the people are rude, the hospital rooms are dirty, etc.. but can anyone help me out and kinda tell me a little about this place?
forced pregnant women to breathe second-hand smoke and left special needs child alone and unsupervised while she banged her head against the concrete wall!!!! get a lawyer if you know someone in this facility!!!!!!!!!!!!!!!!!!!!!!!!!!
I went there i they told me that if you cry and would make it worse for you to stay here and they told me to stop crying and grow up and I would have to cry to sleep but my parents and my grandparents would never listen to me and I feel bad for the adults and kids who have to go there…
They don’t care about the elderly and their issues . did absolutely nothing too help my mom in fact they dumped her off on university health.would not reccomend their services for the geriatric population.
Worst place ever.They keep the blinds closed so you cannot look out the window, the staff look at at you like you are stupid, waiting for you to “snap”, so they can put you in the section isolated from the other people,and there really …
i just came from brentwood yesterday and my stay was beautiful. i learned alot about myself. i found who i was when i went. thank you for all of your help and the wonderful staff as well
Need a negative 10!!! How the heck do they have the right to hold a person who willingly signed themselves in?! This whole place & most of the staff is a HUGE JOKE!!! Would not recommend even my worst enemy to this hell-hole!!!
Never go here!!! I had to stay for 8 days. And there was nothing wrong with me!!!!! THEY JUST WANY MONEY!!! they are so mean and rude and make you think you insane
I’ve been trying to get my husband transferred closer to me and have been completely disrespected by staff! They hung the phone up on me multiple times.
Horrible,I thought my grandson would get the help he needed. I was sadly mistaken. Professional my A$$.Do not,I mean do not get your hopes up on any kind of professional care.It does not exist.Staff needs some kind of schooling.My heart breaks for these children.
Staff was very friendly when I went. They did my assessment and told me I could either be admitted or use the outpatient program. I recommend to everyone.
These parasites are nothing more than drug dealers and clowns.the idiots mock those they’re supposed to help and whine about how hard their jobs are.id sympathize with them if the sorry sons of b*****s actually did any work.they will waste …
MY SON WENT THERE WHEN HE WAS 3 IF HE WOULD EVER HAVE TO GO TO ANOTHER PLACE IT WOULD BE BRENTWOOD.THANKS TO ALL THE STAFF AND DRS.KEEP UP THE GREAT JOB.I DIDNT HAVE ANY TROUBLE WITH THE STAFF HOSPITAL SMELLED FREST AND CLEAN.AND MY SON WAS …
Don’t go to this place. It’s always been dirty. They don’t care about your well being. Everyone is rude. All they care about is the $$$. Look into other places. All there programs they offer are bogus. And they will take anyone who has the $$$. Please please please don’t go there. You will be worst than better.
Slow and unprofessional! Spouse was punched in jaw ones and her hair pulled and drug to the floor. When punched she was not removed from the floor or seperated from other patient.
Hello my name is Michael McCowen and i was in patients one week… I just want say thanks for staff as my special… I really would love get job at Brentwood and take peoples at chemical unit.. I always love yall and hope one day getting my job and keep sober be success.. Thank so muck
THE STAFF IS SOOO RUDE ITS SAD MY CHILD STAYED HER THEY LOST HER CLOTHES AND ACT LIKE THEY DIDNT KNOW WHERE ANYTHING WAS THEY KEEP KIDS FOR A WEEK AND EXCU THEM TO HAVE GOTTEN THE HELP THEY NEED WHEN ALL THEY DO IS DOPE THEM UP WITH MEDICATION I TRULY PRAY YOU DONT GO HERE
I was intake for 10 days then came down with the flu got kicked out but came back to PHP program stayed at hotel it was great…. Group everyday was very helpful.
They dont care about their patients nor there hygiene they are not going to do anything to make sure that their comfortable they have doctors who are not able to respond with the family don’t never return calls the facility isn’t for …
DO NOT SEND YOUR LOVED ONES HERE
I was here on a 3 day hold before I had my son and it was by far the worst experience I had ever had in any facility …
(Edit) Shreveport would be better off if this place closed down. Don’t ever have anything to do with Brentwood. You’re better off doing nothing at all. …
WE CAN SAY THIS ,THANK YOU SO MUCH MR.PAUL THE SOCIAL WORKER FOR THE ADOLESCENTS FLOOR, YOU SHOWED PATIENCE ,CARE , CONCERN. NOT JUST FOR OUR CHILD, BUT FOR US AS A FAMILY ,YOU ALWAYS CALLED BACK WHEN REQUESTED AND HAD UP DATES AND HEARD …
On my first day they did not feed me. My whole experience overall was absolutely horrible. The staff curse at you and sometimes out loud. The staff are mean to you and some call you not by your first name but “man” I do NOT recommend Brentwood at all
the staff is horrible. i’m a minor and i was yelled at in my face for crying. these people don’t know what they’re doing. this place is horrible. it’s more traumatizing than helpful i do not recommend.
My therapist tried to send me here. I have many friends who went here and had terrible, traumatizing experiences. If you love your child don’t send them here.
I when there yesterday to visit my husband he says the beds are good the food is good and I like his counselor and therapist they gave us a really good ideas how to communicate with each other and his family however most of the nurses there …
Idk about the place right now but I was there for suicidal and killing thoughts. When I was there I had the best time of my life. I made best friends with five people I hope I spell there names right but its Duhson, Sidney, Brittany, gnesia, and Benjamin. I miss you guys..that place was the best..(^__^)
I was there for 10 days and on the first day we had Chinese food and the rice had so much soy sauce and salt that I almost had a heart attack. I would not recommend this place to a child or anyone who needs help. The staff are so mean one of the doctors who stayed overnight (Tj)yelled at me and I’ve hated him since.Thanks for the stay
This place is incredible
I first drove to Shreveport on the 4th of July. I checked in on the 6th of July. I have since relapsed BIG TIME!! But, Dr. Ojundgi was amazing,! I just hope that he is mad at me. Life lessons!
There is no hands on counseling. If you are in need real help you should be able to sit down an voice your opinions an all with out spread your business in group session.They spend more time trying to feed you meds and making you find …
Talked with my son on the phone and the nurse was rude and disrespectful to me and they don’t have any privacy to talk letting other children walk right in while on the phone..
It was very helpful I was 12 at the time will go in there and the nurses were very nice obviously some of the kids were a little crazy but that’s OK they’re here to get help kind of sucks that we can’t trade social medias because I had …
Brentwood was set up initially to help people cope but there is actually more going on than what meets the eye. They keep you against your will even if you have benefited from therapy! The law permits them to keep you for 14 days. If they …
I stayed at brentwood hospital in september for 2 weeks. Everyone was very nice to me. My doctor was very kind and seemed like he really wanted to help me. This place saved my life. If i would not of been committed to brentwood hospital i think i would be dead. I am forever debted to all the people that helped me there.
My son just left Brentwood in Shreveport today April 2, 2016. I think he has gotten the care he needed. He went in and in 5 days he came out a normal little boy again. He went in there for depression from being bullied in school and his …
I am so thankful that I decided to research this place before allowing a pushy ER staff to send my child here. These stories are horrific and I truly feel sorry for the parents and children that have suffered at this place.
Nurses treated us terribly. I was forced to spend more Than a week when I was only Supposed to be there 3 days. They talk to you like you’re crazy and it arguably made me more Depressed. Terrible. Terrible place. I am still scarred For life from this place
My daughter is there now and has been for a week and I have left messages three times and still have not heard back from anyone about her release order wellbeing. I hate this place. They took a depressed 15 year old girl away from the family that loves her.
I honestly think half of the people who talks bad bout this place doesn’t know wat they are talking bout. BC the place Does not smell bad . It doesn’t even carry an odor . And the staff is very nice. I had to drop off a very close friend of …
Half of the hospital staff are unprofessional!! One of the staff members threw paperwork at me during check out . I will be posting it on Tik Tok i got it on video !! Don’t send your love one’s there you can’t hardly get a clear answer from anyone. If you see this look for the video on social media
I’m currently 14 years old, I was there for about 5 days for drug abuse but they thought I attempted suicide, took 60 Lyrica tablets for recreational use (Stupid, I know) and put myself into a coma and was found 30 minutes before I couldn’t …
Less than pleasant. They are the devil!! They lied, they kept my mother from family, never would the “Doctor” call family, they drugged my mother in order for her NOT to sign an AMA because she needed and wanted out to go to Willis …
My grand daughter is 17in Brentwood now. I have her a bed in teen challenge but Brentwood is against teen challenge so it’s interfering with me trying to get help for her.Also just received a call there is a covid out break in Brentwood now…
Terrible. This hotel is the worst. Thought i was in for a long and relaxing weekend. No. They made me sign in, would not put my credit card on hold, and then stuck me in a smelly room with a roommate who kept banging her head against the …
I had the time of my life here but I hated getting up so early but I loved all the nurses and doctors and I enjoyed meeting people with similar problems who would teach me there coping skills and I’d do the same back so I definitely …
If you truly care about your loved one then do not send them to this hell hole. This is not a place that cares about its patients’ mental health whatsoever. Considering it is place where people go when they are in a bad point in their lives …
This place tramatized me as a child and only served to scar me mentally. You are essentially a lab rat given numerous psychoctic drugs, until they find that magic one that makes you the “normal” person society needs you to be. This place …
My experience was ok you have a roommate as usual. The nrsg staff could never give me my medicine correct, or at the right time. Was on diabetic fingersticks 4x a day, rarely done. Your privacy is out the window when you get there. A staff …
Not a hospital that’s concerned about your mental health or wellbeing. Their only concern is keeping you there as long as possible, so they can get as much money out of you as they can. …
I was in outpatient for two weeks. We watched tv and played games 80% of the time. I am a Master Social Worker and I was not impressed with the program.
I am also very frustrated with trying to get through, to have my prescription …
Everyone experience is different and different results. No 2 people are the same. They take the love and guidance to heart. Help us with our family member. We have had 2 in here. 2003 and 2016. Thank y’all. Staff Doctors Nurses and Cleaning Crew all 5 stars that crossed our path. God Bless. Stay Strong
The place was fairly clean, the staff had horrible attitudes everyday! The staff wasnt consistent with NOTHING/From how many blankets you could have to shower time ! Made it very difficult at times in the unit! …
I checked myself in there on a Friday morning with the understanding that I would be under a Doctors supervision. I never saw a doctor till Tuesday afternoon. For 4 days they gave me a low dosage of barbiturates. On Tuesday I told the …
Thus place needs to be SHUT DOWN. Some of the doors and Windows are LITERALLY boarded shut. The ceiling panels are water stained. The staff is RUDE and hates it if you actually know how the system works. I see Medicaid fraud happening right …
My poor son is there now. And has been there 3 times before. He also has autism. He crys to me and says he wanna come home. There are times when i didn’t hear from him for two days. And when i called he was sleeping. I fused and they …
Worst week of my life! I went in for suicidial thoughts and I have a anxiety disorder (I have panic attacks a few times a day ) they placed me with a girl who has multiple personalities they don’t care what will happen in the rooms and you …
ok so i was in there for a week , its ok . i liked the woman’s group it was small and quit . but the nursing staff a brentwood act like children. when i was there they got in a fight! the place needs to be cleaned which it was not , turst …
This place is terrible with how they treat children. The staff are lazy and they treat all children like they are adult criminals. They are also known to participate in insurance fraud with false diagnosis. If you know that your child is …
I went back in 2007. Age 17. They kept me for 30 something days. The entire experience was pretty much the same as all the others here. The last week was the worst, they lied to me every day telling me I was going home in the morning, to …
My son was in this hospital and he was pretty much neglected….I have a strong feeling that they are more concerned about the money vs. the person. No one was professional enough to schedule him a ride home on the medical transportation …
My 13 yr old son was there. After reading all of these negative reviews I was so scared leaving him. Don’t go with what surveys say because people are quick to point out negative and the ones who did have good experiences don’t think about …
I’m 13, and i hate this place, DON’T send your kids here, if they have seperation anxiety, DON’T do it. save you kids the trouble, unless you live in in the same state AND town, Then… 5 STARS! not if your in texas!!! …
Out-patient (PHP) seems to be a better program than the in-patient program at Brentwood due to staff and counseling sessions. There are no individual counseling sessions to concentrate on a patient’s individual needs while they are …
WOW! It’s 2019 and that is t’ment. Girl interupted. I’m older and been to some places, but that was BARBARIC! Lack of food ( lack of healthy food when you get it) sleep deprivation, and lack of support from staff. You have to learn how …
These comments are not true about this place. I was on the second floor of the adolescents girls unit and they were great staff were great and everything the food wasnt the best but it’s a hospital what is it to expect I went here about a …
Great detox program. Staff is wonderful and the recovery program is well-structured and organized. The food is usually good and the cooks are attentive and friendly. Rooms are clean and spacious. I recommend it for anyone serious about getting clean and sober.
If I could have given a zero star review I would have. My son signed him self in for in patient counseling. He was dealing with severe depression and his counselor advised him to use this facility. They placed him in the high priority care …
I was there myself, the staff is harsh and brutal, they were very rude to you, and never let you have privacy, my room mate was actually very calm and kind, the food options were very harsh, unhealthy foods for every meal, they forced you …
My son has just arrived around 2:30pm on 9/19/18 he left the ER at 8:37am intake has yet to be done and I have yet to be given a call. I have spoken to a Judy, a Shannon, a Louise, an Ollie as well as a Katara. I have been calling the …
My mom, counselor, and I voluntarily checked myself in when I was 14 because I was very much suffering from anxiety and depression. I checked myself in because I truly wanted help and it was the closest facility that accepted minors. I’m 22 …
My 12 year old son recently had severe anger issues that we couldn’t get control of. He was sent to Brentwood (which is five hours from us). So far we have been so impressed with the help our son has gotten. We are called daily with …
My parents sent me here when I was about 15 years old. I’m 30 now. I was extremely traumatized by this place. I looked down the hall across the nurses at the boys section, and they locked me in a padded room for hours. If you hate your kids you will send them here…. I started cutting AFTER I was discharged.
I have been fortunate enough to have two stays at Brentwood. Both times I was given attention and care. Not only was I helped with getting clean there, through their attention to detail and nuances, I also was diagnosed with a condition …
I am begging you not to take your loved one to this facility. My son was admitted 9 years ago and was raped. I know this is a long time but it is just now coming out. He was held by a sharp object to do so and if he didn’t he would stab …
My Daughter was assaulted yesterday she is autistic..Noone informed me until she called me at 9pm. The the phone was disconnected for some reason. I have called and left numerous messages to the therapist and to the patient advocate .no …
Staff is rude, incompetent, and will not respect a patient’s rights by law.
You will not receive counseling. There is zero consistency from staff as it pertains to rules and group sessions. …
I spent a long time in this place in YEU? ( for the more extreme cases) it helped me get away from the constant pressure of the world and helped me realize what i was doing to myself. Most the staff while i was there were very nice and this …
honestly i wouldn’t send your kid. I was sent there and u are supposed to be able to cry and let out everything you’ve been holding in. But every time i’d get emotional about what i was telling them, and i would start crying and they would …
My son is there. I have had no problems with the hospital. My son is doing great and is treated well. His bed clothes and regular clothes are always clean. He said the food is good and we luv his counselor and psychiatrist.
17 days out of the past 21 and my dad only improved on day 3 initially. From there, his condition waned and was then discharged on day 12. Had to readmit 48 hours later with auditory hallucinations returning. This is day 5 of second stay …
I’m going to preface this by saying that I was not actually admitted to this hospital, but I was sent there by my pediatrician and have visited the building to be evaluated and possibly treated for moderately severe depression, anxiety, and …
I think all the good reviews are part of the Staff. My wife was wrongly put there at Brentwood and She had milk throwed on her, someone spit on her, and a chair was thrown about 2 feet from her head.. I would only put my enemies there in …
I admitted my self and for the most part I really enjoyed my stay the only thing I had problems with was having to get up at 5-5:30 to have blood pressure taken some of the open group classes couldActually relate to the problems that people hasInstead
I have never been admitted so I can’t speak for most of it, But I did find the staff up front to be rude. My family and I have never had this experience before so we didn’t know what to expect and exactly how things went, she looked at us …
After reading the reviews, I am extremely concerned about my brother who willingly checked himself in today. He’s in desperate need of help and that includes care and attention, a faculty that truly cares, and will be willing to help him …
My first impression wasn’t great; weekend staff really let some things go. But after that, it was all uphill. Our attending physician, Dr. Kennedy, has been a Godsend. The advocates, social workers, and directors really listen when you …
My Mother was admitted to the Senior Care Unit for depression and dementia. She received the best of care and I can’t say enough about what a wonderful doctor she had. Dr. Kennedy turned her around and gave me my mother back. Her kindness, …
i begged my mom everyday to go home and without the amazing friends i made there,i probably wouldent have made it to be very very honest.
overall it was horrible,the nurses were straight up rude to everyone,other than …
My 12 yr old daughter was PECd from Baton Rouge after suffering from an episode of severe depression and psychosis from what we now know is from a mood dysregation disorder. We were both given the most wonderful care. We were both …
It was horrible a staff member named mr. Brad provoked another patient and said fighting words the kid was angry but if you are a staff member at a mental hospital you should never do that. Then i was put to sleep and took to the basement …
First let me say that Alan Martin, RN in the ECT department was the best. I was there from February to May 2020 and Alan helped keep me calm and informed thru the whole process. He was especially kind right before the procedures when I’d …
My 85 yr old Aunt was sent there after she fell during a horrible storm . Family lives out of town .the cold hearted hateful ER doctor got mad because we couldn’t get there to get her fast enough. She has NO mental issues EVER. he sent her …
Some staff members were kind. But I don’t recommend sending anyone there I grew close to some of the girls in my ward and on of them had severe suicidal thoughts and her doctor sent her home knowing that she still had them. They increase …
When I was hospitalized six months ago, I definitely needed help, but I’m not sure if Brentwood really did that. The only way I remained sane was because the women in my ward were kind and compassionate people. We looked after each other …
My daughter was sent here and requested to go to rehab. The counselor Barbara Thomas proceeds to tell us that she don’t know if a rehab will take her for”just weed”. Like does my kids need to be on heroine or something drugs are drugs u …
My 8 year old daughter spent about 10 days here. I feel like the drs and counselors were amazing, but I do have a minor complaint. Information passed to us as parents was very far and few in between of little tid bits. The dietary choices …
I have a close nurse friend who works at a different facility; when I told her the kind of things happening at this place, she was shocked–in Texas, a psychiatric facility would be fined for some of the things that went on here. …
This place was terrible. The workers completely neglected the patients and not a single was could have been certified for the job. The groups were terrible and only focused on why the new kid was there and there was never any individual …
When I was a kid I was admitted into this hospital 21 times. The last time I was 18 so maybe a decade ago I was here. I actually honestly have to say that Brentwood was ok for me. The only downside for me was how rough the techs were when …
Awful place. I have a friend who was very unhappy with their time here and came out feeling worse than they went in. Do not send your children here ever
The only care I can speak for here is for adolescent girls. My 13 year old daughter was admitted to treat clinical depression. DO NOT SEND YOUR CHILD HERE unless they are having severe behavior problems and I would only consider it as a …
My 17 year old son was released without my permission and they didn’t even bother to read his paperwork he was there for 9 days how when the doctor nurse counselor social worker only talked to me what if my son would have been kidnapped unprofessional and rude especially the operator
I left this place about a few days ago (During Covid-19). They did help me somewhat, but some of the staff were rude, and pure right disrespectful to me and others (Not respecting our preferred pronouns or names, also not understanding our …
This place is not fit for anyone. The nurses are rude you can’t get anyone on the phone at no time. You have to call several times a day the administration pretend like they are helping you and they are really not. When the facility staff …
The nurses were absolutely rude, they treated us like animals that didn’t matter to the world. We were kept in rooms huddled up with almost zero outside time. The security and supervision was a joke. They had paitents having relations in …
One star is generous for Brentwood. I went to this facility when I was 15 and I’m still scarred from it. I was sent there from an emergency room in central Louisiana (roughly a 3 hour drive and the entire drive the driver was on his …
My husband and I had to admit our younger child, who has violent tendencies and mood regulation issues, likely stemming from a suspected Dmdd diagnoses and previous childhood trauma. This was a last resort treatment option for our family, …
AWFUL! As a patient there I can honestly tell you to NEVER bring and adolescent to this facility. I willing had my parents bring me here in February and they told me that I wasn’t like the others who cut for attention or just brats, that …
My son was inpatient for about 10 days. First off let me say they are not very prpfessional. They switched my son to another unit without notifying me. Lack of proper communication from social workers. They allowed a 17 yr old to assault my …
I’ve been here five times and the treatment is terrible. The way the staff treats the patients is pathetic. They made me feel very uncomfortable and unwelcome. I was in the girls adolescent unit and I honestly feel like the only help I got …
I just want to give a big shoutout to Tess on the girls adolescents unit! She has been the sweetest nurse and has been there for my daughter when she needed it. She has explained and been so helpful every time I have called to talk to her …
Unfortunately, months after my 12 yr old daughter’s stay I found out she was traumatized from her experience here. While they did change her medication and communicated ok with me the unethical treatment she received will be reported to the state. I do not recommend this facility.
My experience with the Nurses and Techs were great. I was in the women’s APU November 2020. The nurses Ms Carla, Ms Kim and Ms Alex were great they treated us great and actually got to know us. The Techs Savannah and Sarah were great too …
I stayed here when I was 17 for 2 weeks. It was a very rough point in my life but the therapists, nurses and doctors were all so very kind to me. There was one nurse who gave me a bible and I’ll never forget her kindness for that moment …
This experience has been nothing short of traumatic for my family. From the unprofessional staff almost administering the wrong medication to my son, to the way they speak to people, particularly in our case the worst being nurse Yvonne in …
So i went into brentwood twice. I was 14 the first time, of course i was young and didn’t like opening up so the first experience was me not wanting help. The second time was the beginning of september 2020, they did not do anything for me. …
My son has been there twice & both times have been great. He has learned coping mechanisms & how to verbalize certain emotions and feelings. He was treated well and we as a family were given a family approach to the new experiences that …
NOT RECOMMENDED!!! ADOLESCENT PROGRAM DID MORE HARM THE GOOD! THIS INSTITUTION IS ABOUT MONEY!! I WILL AVOID MENTAL HEALTH HELP IN THE FUTURE AFTER MY EXPERIENCE AT THIS INSTITUTION!!
i haven’t been to this place personally but have dealt with the corrupt mental health system. a patient called me from this facility to tell me that was she going to hurt herself and how she was going to do it. she had a sharp object that …
I have stayed at this mental health facility twice. Once when I was eight because of my parents and the other when I was twelve because I was depressed and suicidal. The nurses there and the staff there when I was younger treated me like …
Terrible, terrible, terrible! My psychiatrist rescheduled my appointment on the day of the appointment, three times. I had a phone conference and he left the office before my phone appointment. The front office is just as bad. They are …
Don’t go there! Don’t send your family there! They only care about you paying and if you can’t you get taken out after 72 hours. If you have good insurance, get ready to be STUCK there forever. These people are rude and mistreat the …
I am a licensed professional counselor in Tyler, Texas. I recommended Brentwood to one of my clients and their experience was a nightmare. The level of disrespect was extraordinary and they refused to communicate with me at all about the client. I will not recommend Brentwood again.
I got out of brentwood about a week ago and it was one of the most hellish experiences of my life. My doctor did NOT listen to me when I told her about my concerns with my medicines, as well as going home. The nurses wouldn’t let me call …
they treat patients like trash. during my stay on the adult women’s psychiatric unit, another patient on the unit was a woman who had suffered a traumatic brain injury and was dealing with what seemed to be severe psychotic symptoms due to …
I got out of Brentwood last saturday, the staff was rude with the exception of Ms. Tessi, Ms.Jennifer, and Ms. Haylee (girls adolescence unit) one of the staff yelled at my friend and pushed her off a chair swearing at her. The other …
The worst hospital to ever go to. I was admitted at 15. The nurses don’t care at ALL. Fights broke out and they’d stay on their phones. A girl even tried to hang herself with her own bra and so they only took it away. No additional help at all. DONT SEND YOUR KIDS HERE.
It was horrible. Just thinking about this place gives me a panic attack. The nurses were just there for a paycheck they told us that themselves. Told us to just shut up cause they don’t want to be there either. There was an exception for a …
It was absolutely terrible they only gave us like 30-45 minutes of group therapy and the woman who did it with us was stuck up and rude. I do have to give credit to one woman, Mrs Quinn in the adolescent unit. She was so sweet and I think …
Commotion really bites here. After I finding got someone to talk with it was ok.
When sending your child to a place like this commotion is everything between the …
Doctor Sabbenahalli was very impressive, I felt that he gave his full attention to you as the patient, he made eye contact and I really felt that he was listening and taking his time with me like a good doctor. …
Writing for the Children’s Unit (West). I was super nervous about our son going here (minor behavioral issues). I must say that I was absolutely shocked by the love, concern and compassion of every doctor, nurse, technician, receptionist …
My daughter went here for about a week and a half…this place is unprofessional. First off I drove 3 and a half hours to bring clothes that she needed and they didn’t even give it to her. Everytime she called me it was always issues that was …
This was the first hospital I went to. The nurses were neglectful and sat by on their phones while a patient attempted to hang themself with part of the shirt they tore up in the day room and then yelled at me and my friend for stopping her …
Everything you read about this place on Google reviews is absolutely true horrible please my daughter spent three weeks there treated her horribly then when I would call to get updates the nurses will talk horrible to me over the phone then …
Absolutely terrible. Got told my mom didn’t love me and that’s why I was there (I’m 16). Nurses were rude and treated us (the adolescent girls unit) like we were burdens. So many fights that could’ve been prevented. The only good part is that their breakfast is really good and Mr.Dylan is epic.
My teenage daughter recently had a 7 day stay here and she loved the facility. She said the staff treated her very well and she enjoyed the routines. The staff was more than helpful and stayed in constant contact with me throughout her …
Hello. I was a patient on the adolescent girls unit from 2/2/2022 – 2/9/2022 and I can personally say this is NOT somewhere you would want to send you kids, nor would you want to put yourself here. I left this place even more mentally …
I got out about a month ago ,in the adolescent girls unit this was one of the worse things i’ve experienced. They lied about a lot of things and don’t care if you have separation anxiety from your parents or how far you live from there. …
Not a place to send your child!!!! They do not communicate with you regarding your child’s care or even mind altering medications they are giving your child. Numerous mistakes were made during my child’s stay and they only reply I got was …
I went there several years ago to see if the could me with insomnia. It was one of the most traumatic things that has happened to me. I am a senior citizen and the first night there was a Friday and I have a chronic back problem. They have …
My experience was traumatic. The doctors and staff are very unforgiving. Needless to say, I will not be returning. I disagree with their strategy and pray that they will change their routines. It is a miserable place to be and I hope …
This place was SO BAD the food was horrible, the staff were rude, Ms. Judy in the mens unit (the adolescent girls were in the mens unit) made us do pushups and sit-ups and squats. people were so rude and it was just gross
I went to Brentwood and it was a very traumatic experience. They treat the patients like prisoners not people who need help. The staff is very rude. It was overall horrible, I cried every night i was there.
ABSOLUTELY AWESOME. THEY TRY THERE BEST 2 HELP TROUBLED KIDS GET THE HELP THEY NEED. AS WELL AS CHANGE THERE MEDICATIONS. VERY PAINFUL TO SEE SO MANY KIDS THAT HAS TRAUMA. BUT WIYH PRAY N LOVE. KIDS WILL GET BETTER. GOD IS SO GOOD
This place is a nut house and they don’t know how to deal with those people with behavioral issues so they yell at them and play into their delusions by agreeing with the client when they see non existing things. The wheelchair they loaned me didn’t have a seat. The food was terrible so be ready to go hungry.
The staff that watches adolescence are very ghetto and do not know how to watch children. We did not come here to get bullied by improper women who have never had experience with children. If someone is crying they get annoyed. The staff needs to remember that the kids here are mentally ill.
This place is absolutely trash with customer service cues was talking to parents about their children who are worried I called today to find out about my son and I was transfer six times and each time the person who answered the phone was …
i am 16 and i got discharged from this concentration camp yesterday. one of the most traumatizing things i’ve ever experienced in my life. survived off peanut butter crackers and sink water from my room. they lied and told me my mom …
Horrible place. My 12 yr old daughter was sent there by her therapist to be prescribed a mild antidepressant because she wasn’t licensed to. Mind you, she didn’t say anything bad or wrong. Nothing suicidal or wishing to harm herself or …
First of all they don’t know me from a can of paint the staff is rude, was to have a visit with my husband they switched units so couldn’t do that tryed to message him got hung up on talked to crazy so couldn’t think of number but finally …
i was forcibly admitted a little bit ago bc of an attempt, obviously needed to so no biggie abt that. however, i was in a ward where almost everyone in there was dealing with some sort of suicidal behavior or thoughts. one of the nurses …
This place is the worst ever when it comes to communicating with parents of children. So I advise against this place please find another facility. My son has been there a week and when I did talk to the doctor she was very rude and was in …
Just Horrible, please avoid this place like the plague, I’ve been there as a patient and as a older brother and both experiences were horrible. If you want to get real help or have your kid or whoever actually get better, this place will …
My wife was there over 30 days and I had an appointment with hip surgery, they lied on her return home. And when she was return home she was the same way or worse! They lie very well and don’t do anything they tell you they are doing for your love one. They aren’t the hospital they use to be!
When calling you don’t get any support from the staff and feel like you are fighting with them instead of working together to find a solution. My wife can’t even get a pair of clean underwear. She’s had the same underwear on for 2 going on …
My wife was admitted to Brentwood for observation after a traumatic event. It was a voluntary admission. She was trapped there and I could not get her out. I suspect it was because we have insurance coverage. They did not give her the …
People were seizing on the floor in the hall and the nurses did nothing about it my roommate was pregnant and they dosed her up so high that she would cramp and bleed. Some nights she would literally be lying on the floor crying in pain, …
this place wasnt bad at all, i was there for behavioral, and at the time i was 2 months pregnant. the food wasnt bad at all, you got to choose from different things and not just one thing, we have multiple activities to do throughout the …
My daughters stay at Brentwood was absolutely traumatic. I understand having restrictions to visitation due to covid, but we know enough about the disease now that the policy should be relaxed. I was unable to talk to my daughter for 36 …
i definitely wouldn’t recommend this place for anyone! Brentwood is the most traumatizing place i’ve ever been in my 15 years of life. i went in there for behavior issues and didn’t get treated at all for that. it’s all about the suicidal …
The communication between staff and parents needs improvement. Also did not give enough medication refills to make it to our first out patient appointment. I will say they care about their patients health and success and provided great support for my son while he was there. 😊 thanks …
Oh my goodness! We have had the red carpet rolled out for us. My son got the Royal Treatment and has had an amazing experience and is on his way to full recovery. The counselors the nurses the techs the doctors all work very closely …
Best hospital food EVEEEEEEEEEEERRRRRRRR
I was in there in 2021, and let me tell you. It sucked. I was 15, had a recent suicide attempt, and wanted help. Instead I got sent there; it was not very clean, firstly. And the nurses did nothing for the patients. There were outbursts …
I’ve been here before, no need to go back.
Didn’t enjoy my time there.
Life changing!
not dank enough
Horrible
Horrible
Very positive environment!
Great food great staff
Met my gf here
I’d give them negative stars if it were an option.
This hospital is a joke it doesn’t help u it makes it worse I went there
Ik people who went to bentwood and were raped wile staying there
It’s a horrible place to go I haven’t been there but I’ve read the reviews and It’s horrible…never go there ,pls!!!😭😭😭 …
🖤believe it or not this place actually did 😇me A LOT of GOOD when I went.🙌 GLORY BE TO GOD! 💯💂🇺🇸💃 …
You go to the gym every day and I had the best time!
This place has my girlfriend in it n I want u to no that she is OK I need her to no I love her so bad but most comments say that this place is a chaos place but OK coo 😭😭😭😭😘😘😘i lov u baby …
I loved this place. The reviews are bad but it was fun and helpful for me🤷🏻♀️ …
Incredible experience working with clinical staff to help numerous patients.
this place is terrible. disgusting place, they treat their patients like garbage.
No matter what you say about this place. It still going to be horrible.
This place helps with suicidal thoughts and other things brilliant place it’s always clean and they handle the bad kids
If you have thing like jelwery they act like they put it away and lose it
Amazing wen I ask for my child to be move to another room they did right then and the so with kids they are great
absolutely horrible i only used one star because it was the only option
They really help with treatment
my daughter is now in this hospital and I’m desperate I live in Schenectady ny and info call to ask my daughter always tell me the same thing not want to take drugs but I could not talk to my daughter
I have a family member in this hospital and I can’t even get ahold of her, I can’t talk to her, see her, nothing and the reviews are really bad on here talking about how the people are rude, the hospital rooms are dirty, etc.. but can anyone help me out and kinda tell me a little about this place?
I loved it here it was fun, good food, nice doctors. They stick to their professions. They do just fine.
forced pregnant women to breathe second-hand smoke and left special needs child alone and unsupervised while she banged her head against the concrete wall!!!! get a lawyer if you know someone in this facility!!!!!!!!!!!!!!!!!!!!!!!!!!
My fiance said her dr. she had was amazing. She had dr. Yusufji.
other than one of the nurses tackling an expecting mother it was good i guess i mean how good can it be nobody wants to be in a hospital
What a joke! The staff at the lobby should be required to wear their natural clown attire.
I went there i they told me that if you cry and would make it worse for you to stay here and they told me to stop crying and grow up and I would have to cry to sleep but my parents and my grandparents would never listen to me and I feel bad for the adults and kids who have to go there…
They don’t care about the elderly and their issues . did absolutely nothing too help my mom in fact they dumped her off on university health.would not reccomend their services for the geriatric population.
Worst place ever.They keep the blinds closed so you cannot look out the window, the staff look at at you like you are stupid, waiting for you to “snap”, so they can put you in the section isolated from the other people,and there really …
Most of the staff makes you feel as though you aren’t human
They don’t try to help you but,they do try to make you have emotional breakdowns to extend your stay
Outpatient receptionist was incredibly rude and hung up on me twice. The doctors have been great but their support staff is absolutely shameful.
i just came from brentwood yesterday and my stay was beautiful. i learned alot about myself. i found who i was when i went. thank you for all of your help and the wonderful staff as well
Dropped step son off for behavior problems came back worse than what he left useless place.
I loved it there. Dr.Yosefgi helped me alot. I would like to talk to her again one day soon. You know, holidays and all.
Need a negative 10!!! How the heck do they have the right to hold a person who willingly signed themselves in?! This whole place & most of the staff is a HUGE JOKE!!! Would not recommend even my worst enemy to this hell-hole!!!
Never go here!!! I had to stay for 8 days. And there was nothing wrong with me!!!!! THEY JUST WANY MONEY!!! they are so mean and rude and make you think you insane
Treated like animals, there food mad me throw up, the rooms are decent but some of the staff treats us badly.
Brentwood PHP Drug and Alcohol Rehab is number one and it has saved my life.
I’ve been trying to get my husband transferred closer to me and have been completely disrespected by staff! They hung the phone up on me multiple times.
Not for small kids they just want to keep them drug up like lab dummies I don’t like it
Horrible,I thought my grandson would get the help he needed. I was sadly mistaken. Professional my A$$.Do not,I mean do not get your hopes up on any kind of professional care.It does not exist.Staff needs some kind of schooling.My heart breaks for these children.
Staff was very friendly when I went. They did my assessment and told me I could either be admitted or use the outpatient program. I recommend to everyone.
idk why people would give this place a good review it traumatized me
These parasites are nothing more than drug dealers and clowns.the idiots mock those they’re supposed to help and whine about how hard their jobs are.id sympathize with them if the sorry sons of b*****s actually did any work.they will waste …
MY SON WENT THERE WHEN HE WAS 3 IF HE WOULD EVER HAVE TO GO TO ANOTHER PLACE IT WOULD BE BRENTWOOD.THANKS TO ALL THE STAFF AND DRS.KEEP UP THE GREAT JOB.I DIDNT HAVE ANY TROUBLE WITH THE STAFF HOSPITAL SMELLED FREST AND CLEAN.AND MY SON WAS …
Don’t go to this place. It’s always been dirty. They don’t care about your well being. Everyone is rude. All they care about is the $$$. Look into other places. All there programs they offer are bogus. And they will take anyone who has the $$$. Please please please don’t go there. You will be worst than better.
Slow and unprofessional! Spouse was punched in jaw ones and her hair pulled and drug to the floor. When punched she was not removed from the floor or seperated from other patient.
Hello my name is Michael McCowen and i was in patients one week… I just want say thanks for staff as my special… I really would love get job at Brentwood and take peoples at chemical unit.. I always love yall and hope one day getting my job and keep sober be success.. Thank so muck
THE STAFF IS SOOO RUDE ITS SAD MY CHILD STAYED HER THEY LOST HER CLOTHES AND ACT LIKE THEY DIDNT KNOW WHERE ANYTHING WAS THEY KEEP KIDS FOR A WEEK AND EXCU THEM TO HAVE GOTTEN THE HELP THEY NEED WHEN ALL THEY DO IS DOPE THEM UP WITH MEDICATION I TRULY PRAY YOU DONT GO HERE
I was intake for 10 days then came down with the flu got kicked out but came back to PHP program stayed at hotel it was great…. Group everyday was very helpful.
They dont care about their patients nor there hygiene they are not going to do anything to make sure that their comfortable they have doctors who are not able to respond with the family don’t never return calls the facility isn’t for …
DO NOT SEND YOUR LOVED ONES HERE
I was here on a 3 day hold before I had my son and it was by far the worst experience I had ever had in any facility …
Do not ever allow a loved on to be admitted to this hospital. They lie. They commit fraud. They retaliate.
I was there for 8 days, and had a great experience with most of the staff and, they were amazing people and were supper helpful.
(Edit) Shreveport would be better off if this place closed down. Don’t ever have anything to do with Brentwood. You’re better off doing nothing at all. …
WE CAN SAY THIS ,THANK YOU SO MUCH MR.PAUL THE SOCIAL WORKER FOR THE ADOLESCENTS FLOOR, YOU SHOWED PATIENCE ,CARE , CONCERN. NOT JUST FOR OUR CHILD, BUT FOR US AS A FAMILY ,YOU ALWAYS CALLED BACK WHEN REQUESTED AND HAD UP DATES AND HEARD …
On my first day they did not feed me. My whole experience overall was absolutely horrible. The staff curse at you and sometimes out loud. The staff are mean to you and some call you not by your first name but “man” I do NOT recommend Brentwood at all
the staff is horrible. i’m a minor and i was yelled at in my face for crying. these people don’t know what they’re doing. this place is horrible. it’s more traumatizing than helpful i do not recommend.
My therapist tried to send me here. I have many friends who went here and had terrible, traumatizing experiences. If you love your child don’t send them here.
I when there yesterday to visit my husband he says the beds are good the food is good and I like his counselor and therapist they gave us a really good ideas how to communicate with each other and his family however most of the nurses there …
Idk about the place right now but I was there for suicidal and killing thoughts. When I was there I had the best time of my life. I made best friends with five people I hope I spell there names right but its Duhson, Sidney, Brittany, gnesia, and Benjamin. I miss you guys..that place was the best..(^__^)
I got food poisoning and they don’t cook they food
Thank you for your caring staff. They truly make a difference !
I was there for 10 days and on the first day we had Chinese food and the rice had so much soy sauce and salt that I almost had a heart attack. I would not recommend this place to a child or anyone who needs help. The staff are so mean one of the doctors who stayed overnight (Tj)yelled at me and I’ve hated him since.Thanks for the stay
This place is incredible
I first drove to Shreveport on the 4th of July. I checked in on the 6th of July. I have since relapsed BIG TIME!! But, Dr. Ojundgi was amazing,! I just hope that he is mad at me. Life lessons!
There is no hands on counseling. If you are in need real help you should be able to sit down an voice your opinions an all with out spread your business in group session.They spend more time trying to feed you meds and making you find …
Talked with my son on the phone and the nurse was rude and disrespectful to me and they don’t have any privacy to talk letting other children walk right in while on the phone..
It was very helpful I was 12 at the time will go in there and the nurses were very nice obviously some of the kids were a little crazy but that’s OK they’re here to get help kind of sucks that we can’t trade social medias because I had …
Brentwood was set up initially to help people cope but there is actually more going on than what meets the eye. They keep you against your will even if you have benefited from therapy! The law permits them to keep you for 14 days. If they …
I stayed at brentwood hospital in september for 2 weeks. Everyone was very nice to me. My doctor was very kind and seemed like he really wanted to help me. This place saved my life. If i would not of been committed to brentwood hospital i think i would be dead. I am forever debted to all the people that helped me there.
My son just left Brentwood in Shreveport today April 2, 2016. I think he has gotten the care he needed. He went in and in 5 days he came out a normal little boy again. He went in there for depression from being bullied in school and his …
I am so thankful that I decided to research this place before allowing a pushy ER staff to send my child here. These stories are horrific and I truly feel sorry for the parents and children that have suffered at this place.
Nurses treated us terribly. I was forced to spend more Than a week when I was only Supposed to be there 3 days. They talk to you like you’re crazy and it arguably made me more Depressed. Terrible. Terrible place. I am still scarred For life from this place
The staff is wonderful. Supportive and good at communication.
My daughter is there now and has been for a week and I have left messages three times and still have not heard back from anyone about her release order wellbeing. I hate this place. They took a depressed 15 year old girl away from the family that loves her.
I honestly think half of the people who talks bad bout this place doesn’t know wat they are talking bout. BC the place Does not smell bad . It doesn’t even carry an odor . And the staff is very nice. I had to drop off a very close friend of …
Half of the hospital staff are unprofessional!! One of the staff members threw paperwork at me during check out . I will be posting it on Tik Tok i got it on video !! Don’t send your love one’s there you can’t hardly get a clear answer from anyone. If you see this look for the video on social media
I’m currently 14 years old, I was there for about 5 days for drug abuse but they thought I attempted suicide, took 60 Lyrica tablets for recreational use (Stupid, I know) and put myself into a coma and was found 30 minutes before I couldn’t …
Less than pleasant. They are the devil!! They lied, they kept my mother from family, never would the “Doctor” call family, they drugged my mother in order for her NOT to sign an AMA because she needed and wanted out to go to Willis …
My grand daughter is 17in Brentwood now. I have her a bed in teen challenge but Brentwood is against teen challenge so it’s interfering with me trying to get help for her.Also just received a call there is a covid out break in Brentwood now…
Terrible. This hotel is the worst. Thought i was in for a long and relaxing weekend. No. They made me sign in, would not put my credit card on hold, and then stuck me in a smelly room with a roommate who kept banging her head against the …
I had the time of my life here but I hated getting up so early but I loved all the nurses and doctors and I enjoyed meeting people with similar problems who would teach me there coping skills and I’d do the same back so I definitely …
If you truly care about your loved one then do not send them to this hell hole. This is not a place that cares about its patients’ mental health whatsoever. Considering it is place where people go when they are in a bad point in their lives …
This place tramatized me as a child and only served to scar me mentally. You are essentially a lab rat given numerous psychoctic drugs, until they find that magic one that makes you the “normal” person society needs you to be. This place …
My experience was ok you have a roommate as usual. The nrsg staff could never give me my medicine correct, or at the right time. Was on diabetic fingersticks 4x a day, rarely done. Your privacy is out the window when you get there. A staff …
Not a hospital that’s concerned about your mental health or wellbeing. Their only concern is keeping you there as long as possible, so they can get as much money out of you as they can. …
I was in outpatient for two weeks. We watched tv and played games 80% of the time. I am a Master Social Worker and I was not impressed with the program.
I am also very frustrated with trying to get through, to have my prescription …
Everyone experience is different and different results. No 2 people are the same. They take the love and guidance to heart. Help us with our family member. We have had 2 in here. 2003 and 2016. Thank y’all. Staff Doctors Nurses and Cleaning Crew all 5 stars that crossed our path. God Bless. Stay Strong
The place was fairly clean, the staff had horrible attitudes everyday! The staff wasnt consistent with NOTHING/From how many blankets you could have to shower time ! Made it very difficult at times in the unit! …
I checked myself in there on a Friday morning with the understanding that I would be under a Doctors supervision. I never saw a doctor till Tuesday afternoon. For 4 days they gave me a low dosage of barbiturates. On Tuesday I told the …
Thus place needs to be SHUT DOWN. Some of the doors and Windows are LITERALLY boarded shut. The ceiling panels are water stained. The staff is RUDE and hates it if you actually know how the system works. I see Medicaid fraud happening right …
My poor son is there now. And has been there 3 times before. He also has autism. He crys to me and says he wanna come home. There are times when i didn’t hear from him for two days. And when i called he was sleeping. I fused and they …
Worst week of my life! I went in for suicidial thoughts and I have a anxiety disorder (I have panic attacks a few times a day ) they placed me with a girl who has multiple personalities they don’t care what will happen in the rooms and you …
ok so i was in there for a week , its ok . i liked the woman’s group it was small and quit . but the nursing staff a brentwood act like children. when i was there they got in a fight! the place needs to be cleaned which it was not , turst …
This place is terrible with how they treat children. The staff are lazy and they treat all children like they are adult criminals. They are also known to participate in insurance fraud with false diagnosis. If you know that your child is …
I went back in 2007. Age 17. They kept me for 30 something days. The entire experience was pretty much the same as all the others here. The last week was the worst, they lied to me every day telling me I was going home in the morning, to …
My son was in this hospital and he was pretty much neglected….I have a strong feeling that they are more concerned about the money vs. the person. No one was professional enough to schedule him a ride home on the medical transportation …
My 13 yr old son was there. After reading all of these negative reviews I was so scared leaving him. Don’t go with what surveys say because people are quick to point out negative and the ones who did have good experiences don’t think about …
I’m 13, and i hate this place, DON’T send your kids here, if they have seperation anxiety, DON’T do it. save you kids the trouble, unless you live in in the same state AND town, Then… 5 STARS! not if your in texas!!! …
Out-patient (PHP) seems to be a better program than the in-patient program at Brentwood due to staff and counseling sessions. There are no individual counseling sessions to concentrate on a patient’s individual needs while they are …
Do not, under any circumstance, let you loved ones be treated here.
There are other options at willis knighton and physicians hospital. …
WOW! It’s 2019 and that is t’ment. Girl interupted. I’m older and been to some places, but that was BARBARIC! Lack of food ( lack of healthy food when you get it) sleep deprivation, and lack of support from staff. You have to learn how …
These comments are not true about this place. I was on the second floor of the adolescents girls unit and they were great staff were great and everything the food wasnt the best but it’s a hospital what is it to expect I went here about a …
Great detox program. Staff is wonderful and the recovery program is well-structured and organized. The food is usually good and the cooks are attentive and friendly. Rooms are clean and spacious. I recommend it for anyone serious about getting clean and sober.
If I could have given a zero star review I would have. My son signed him self in for in patient counseling. He was dealing with severe depression and his counselor advised him to use this facility. They placed him in the high priority care …
I was there myself, the staff is harsh and brutal, they were very rude to you, and never let you have privacy, my room mate was actually very calm and kind, the food options were very harsh, unhealthy foods for every meal, they forced you …
My son has just arrived around 2:30pm on 9/19/18 he left the ER at 8:37am intake has yet to be done and I have yet to be given a call. I have spoken to a Judy, a Shannon, a Louise, an Ollie as well as a Katara. I have been calling the …
My mom, counselor, and I voluntarily checked myself in when I was 14 because I was very much suffering from anxiety and depression. I checked myself in because I truly wanted help and it was the closest facility that accepted minors. I’m 22 …
My 12 year old son recently had severe anger issues that we couldn’t get control of. He was sent to Brentwood (which is five hours from us). So far we have been so impressed with the help our son has gotten. We are called daily with …
My parents sent me here when I was about 15 years old. I’m 30 now. I was extremely traumatized by this place. I looked down the hall across the nurses at the boys section, and they locked me in a padded room for hours. If you hate your kids you will send them here…. I started cutting AFTER I was discharged.
I have been fortunate enough to have two stays at Brentwood. Both times I was given attention and care. Not only was I helped with getting clean there, through their attention to detail and nuances, I also was diagnosed with a condition …
I am begging you not to take your loved one to this facility. My son was admitted 9 years ago and was raped. I know this is a long time but it is just now coming out. He was held by a sharp object to do so and if he didn’t he would stab …
My Daughter was assaulted yesterday she is autistic..Noone informed me until she called me at 9pm. The the phone was disconnected for some reason. I have called and left numerous messages to the therapist and to the patient advocate .no …
Staff is rude, incompetent, and will not respect a patient’s rights by law.
You will not receive counseling. There is zero consistency from staff as it pertains to rules and group sessions. …
I spent a long time in this place in YEU? ( for the more extreme cases) it helped me get away from the constant pressure of the world and helped me realize what i was doing to myself. Most the staff while i was there were very nice and this …
honestly i wouldn’t send your kid. I was sent there and u are supposed to be able to cry and let out everything you’ve been holding in. But every time i’d get emotional about what i was telling them, and i would start crying and they would …
please don’t go here or send a loved one here if you’re expecting patients to be treated like actual human beings, because you won’t get that
My son is there. I have had no problems with the hospital. My son is doing great and is treated well. His bed clothes and regular clothes are always clean. He said the food is good and we luv his counselor and psychiatrist.
17 days out of the past 21 and my dad only improved on day 3 initially. From there, his condition waned and was then discharged on day 12. Had to readmit 48 hours later with auditory hallucinations returning. This is day 5 of second stay …
I’m going to preface this by saying that I was not actually admitted to this hospital, but I was sent there by my pediatrician and have visited the building to be evaluated and possibly treated for moderately severe depression, anxiety, and …
I think all the good reviews are part of the Staff. My wife was wrongly put there at Brentwood and She had milk throwed on her, someone spit on her, and a chair was thrown about 2 feet from her head.. I would only put my enemies there in …
I admitted my self and for the most part I really enjoyed my stay the only thing I had problems with was having to get up at 5-5:30 to have blood pressure taken some of the open group classes couldActually relate to the problems that people hasInstead
I have never been admitted so I can’t speak for most of it, But I did find the staff up front to be rude. My family and I have never had this experience before so we didn’t know what to expect and exactly how things went, she looked at us …
After reading the reviews, I am extremely concerned about my brother who willingly checked himself in today. He’s in desperate need of help and that includes care and attention, a faculty that truly cares, and will be willing to help him …
My first impression wasn’t great; weekend staff really let some things go. But after that, it was all uphill. Our attending physician, Dr. Kennedy, has been a Godsend. The advocates, social workers, and directors really listen when you …
My Mother was admitted to the Senior Care Unit for depression and dementia. She received the best of care and I can’t say enough about what a wonderful doctor she had. Dr. Kennedy turned her around and gave me my mother back. Her kindness, …
i begged my mom everyday to go home and without the amazing friends i made there,i probably wouldent have made it to be very very honest.
overall it was horrible,the nurses were straight up rude to everyone,other than …
My 12 yr old daughter was PECd from Baton Rouge after suffering from an episode of severe depression and psychosis from what we now know is from a mood dysregation disorder. We were both given the most wonderful care. We were both …
It was horrible a staff member named mr. Brad provoked another patient and said fighting words the kid was angry but if you are a staff member at a mental hospital you should never do that. Then i was put to sleep and took to the basement …
First let me say that Alan Martin, RN in the ECT department was the best. I was there from February to May 2020 and Alan helped keep me calm and informed thru the whole process. He was especially kind right before the procedures when I’d …
My 85 yr old Aunt was sent there after she fell during a horrible storm . Family lives out of town .the cold hearted hateful ER doctor got mad because we couldn’t get there to get her fast enough. She has NO mental issues EVER. he sent her …
Some staff members were kind. But I don’t recommend sending anyone there I grew close to some of the girls in my ward and on of them had severe suicidal thoughts and her doctor sent her home knowing that she still had them. They increase …
When I was hospitalized six months ago, I definitely needed help, but I’m not sure if Brentwood really did that. The only way I remained sane was because the women in my ward were kind and compassionate people. We looked after each other …
My daughter was sent here and requested to go to rehab. The counselor Barbara Thomas proceeds to tell us that she don’t know if a rehab will take her for”just weed”. Like does my kids need to be on heroine or something drugs are drugs u …
My 8 year old daughter spent about 10 days here. I feel like the drs and counselors were amazing, but I do have a minor complaint. Information passed to us as parents was very far and few in between of little tid bits. The dietary choices …
I have a close nurse friend who works at a different facility; when I told her the kind of things happening at this place, she was shocked–in Texas, a psychiatric facility would be fined for some of the things that went on here. …
This place was terrible. The workers completely neglected the patients and not a single was could have been certified for the job. The groups were terrible and only focused on why the new kid was there and there was never any individual …
When I was a kid I was admitted into this hospital 21 times. The last time I was 18 so maybe a decade ago I was here. I actually honestly have to say that Brentwood was ok for me. The only downside for me was how rough the techs were when …
Awful place. I have a friend who was very unhappy with their time here and came out feeling worse than they went in. Do not send your children here ever
The only care I can speak for here is for adolescent girls. My 13 year old daughter was admitted to treat clinical depression. DO NOT SEND YOUR CHILD HERE unless they are having severe behavior problems and I would only consider it as a …
My 17 year old son was released without my permission and they didn’t even bother to read his paperwork he was there for 9 days how when the doctor nurse counselor social worker only talked to me what if my son would have been kidnapped unprofessional and rude especially the operator
I left this place about a few days ago (During Covid-19). They did help me somewhat, but some of the staff were rude, and pure right disrespectful to me and others (Not respecting our preferred pronouns or names, also not understanding our …
This place is not fit for anyone. The nurses are rude you can’t get anyone on the phone at no time. You have to call several times a day the administration pretend like they are helping you and they are really not. When the facility staff …
The nurses were absolutely rude, they treated us like animals that didn’t matter to the world. We were kept in rooms huddled up with almost zero outside time. The security and supervision was a joke. They had paitents having relations in …
One star is generous for Brentwood. I went to this facility when I was 15 and I’m still scarred from it. I was sent there from an emergency room in central Louisiana (roughly a 3 hour drive and the entire drive the driver was on his …
My husband and I had to admit our younger child, who has violent tendencies and mood regulation issues, likely stemming from a suspected Dmdd diagnoses and previous childhood trauma. This was a last resort treatment option for our family, …
AWFUL! As a patient there I can honestly tell you to NEVER bring and adolescent to this facility. I willing had my parents bring me here in February and they told me that I wasn’t like the others who cut for attention or just brats, that …
My son was inpatient for about 10 days. First off let me say they are not very prpfessional. They switched my son to another unit without notifying me. Lack of proper communication from social workers. They allowed a 17 yr old to assault my …
I’ve been here five times and the treatment is terrible. The way the staff treats the patients is pathetic. They made me feel very uncomfortable and unwelcome. I was in the girls adolescent unit and I honestly feel like the only help I got …
I just want to give a big shoutout to Tess on the girls adolescents unit! She has been the sweetest nurse and has been there for my daughter when she needed it. She has explained and been so helpful every time I have called to talk to her …
Unfortunately, months after my 12 yr old daughter’s stay I found out she was traumatized from her experience here. While they did change her medication and communicated ok with me the unethical treatment she received will be reported to the state. I do not recommend this facility.
My experience with the Nurses and Techs were great. I was in the women’s APU November 2020. The nurses Ms Carla, Ms Kim and Ms Alex were great they treated us great and actually got to know us. The Techs Savannah and Sarah were great too …
I stayed here when I was 17 for 2 weeks. It was a very rough point in my life but the therapists, nurses and doctors were all so very kind to me. There was one nurse who gave me a bible and I’ll never forget her kindness for that moment …
This experience has been nothing short of traumatic for my family. From the unprofessional staff almost administering the wrong medication to my son, to the way they speak to people, particularly in our case the worst being nurse Yvonne in …
So i went into brentwood twice. I was 14 the first time, of course i was young and didn’t like opening up so the first experience was me not wanting help. The second time was the beginning of september 2020, they did not do anything for me. …
My son has been there twice & both times have been great. He has learned coping mechanisms & how to verbalize certain emotions and feelings. He was treated well and we as a family were given a family approach to the new experiences that …
NOT RECOMMENDED!!! ADOLESCENT PROGRAM DID MORE HARM THE GOOD! THIS INSTITUTION IS ABOUT MONEY!! I WILL AVOID MENTAL HEALTH HELP IN THE FUTURE AFTER MY EXPERIENCE AT THIS INSTITUTION!!
i haven’t been to this place personally but have dealt with the corrupt mental health system. a patient called me from this facility to tell me that was she going to hurt herself and how she was going to do it. she had a sharp object that …
I have stayed at this mental health facility twice. Once when I was eight because of my parents and the other when I was twelve because I was depressed and suicidal. The nurses there and the staff there when I was younger treated me like …
Terrible, terrible, terrible! My psychiatrist rescheduled my appointment on the day of the appointment, three times. I had a phone conference and he left the office before my phone appointment. The front office is just as bad. They are …
Don’t go there! Don’t send your family there! They only care about you paying and if you can’t you get taken out after 72 hours. If you have good insurance, get ready to be STUCK there forever. These people are rude and mistreat the …
I am a licensed professional counselor in Tyler, Texas. I recommended Brentwood to one of my clients and their experience was a nightmare. The level of disrespect was extraordinary and they refused to communicate with me at all about the client. I will not recommend Brentwood again.
I was 14 years old when I was admitted here. I am now 17, and I’m still traumatized by this hospital. …
I got out of brentwood about a week ago and it was one of the most hellish experiences of my life. My doctor did NOT listen to me when I told her about my concerns with my medicines, as well as going home. The nurses wouldn’t let me call …
they treat patients like trash. during my stay on the adult women’s psychiatric unit, another patient on the unit was a woman who had suffered a traumatic brain injury and was dealing with what seemed to be severe psychotic symptoms due to …
I got out of Brentwood last saturday, the staff was rude with the exception of Ms. Tessi, Ms.Jennifer, and Ms. Haylee (girls adolescence unit) one of the staff yelled at my friend and pushed her off a chair swearing at her. The other …
The worst hospital to ever go to. I was admitted at 15. The nurses don’t care at ALL. Fights broke out and they’d stay on their phones. A girl even tried to hang herself with her own bra and so they only took it away. No additional help at all. DONT SEND YOUR KIDS HERE.
It was horrible. Just thinking about this place gives me a panic attack. The nurses were just there for a paycheck they told us that themselves. Told us to just shut up cause they don’t want to be there either. There was an exception for a …
It was absolutely terrible they only gave us like 30-45 minutes of group therapy and the woman who did it with us was stuck up and rude. I do have to give credit to one woman, Mrs Quinn in the adolescent unit. She was so sweet and I think …
Commotion really bites here. After I finding got someone to talk with it was ok.
When sending your child to a place like this commotion is everything between the …
Doctor Sabbenahalli was very impressive, I felt that he gave his full attention to you as the patient, he made eye contact and I really felt that he was listening and taking his time with me like a good doctor. …
Writing for the Children’s Unit (West). I was super nervous about our son going here (minor behavioral issues). I must say that I was absolutely shocked by the love, concern and compassion of every doctor, nurse, technician, receptionist …
My daughter went here for about a week and a half…this place is unprofessional. First off I drove 3 and a half hours to bring clothes that she needed and they didn’t even give it to her. Everytime she called me it was always issues that was …
This was the first hospital I went to. The nurses were neglectful and sat by on their phones while a patient attempted to hang themself with part of the shirt they tore up in the day room and then yelled at me and my friend for stopping her …
Everything you read about this place on Google reviews is absolutely true horrible please my daughter spent three weeks there treated her horribly then when I would call to get updates the nurses will talk horrible to me over the phone then …
Absolutely terrible. Got told my mom didn’t love me and that’s why I was there (I’m 16). Nurses were rude and treated us (the adolescent girls unit) like we were burdens. So many fights that could’ve been prevented. The only good part is that their breakfast is really good and Mr.Dylan is epic.
My teenage daughter recently had a 7 day stay here and she loved the facility. She said the staff treated her very well and she enjoyed the routines. The staff was more than helpful and stayed in constant contact with me throughout her …
Hello. I was a patient on the adolescent girls unit from 2/2/2022 – 2/9/2022 and I can personally say this is NOT somewhere you would want to send you kids, nor would you want to put yourself here. I left this place even more mentally …
I got out about a month ago ,in the adolescent girls unit this was one of the worse things i’ve experienced. They lied about a lot of things and don’t care if you have separation anxiety from your parents or how far you live from there. …
Not a place to send your child!!!! They do not communicate with you regarding your child’s care or even mind altering medications they are giving your child. Numerous mistakes were made during my child’s stay and they only reply I got was …
Staff for teens are amazing and loving always there even the nurses on duty care
I went there several years ago to see if the could me with insomnia. It was one of the most traumatic things that has happened to me. I am a senior citizen and the first night there was a Friday and I have a chronic back problem. They have …
My experience was traumatic. The doctors and staff are very unforgiving. Needless to say, I will not be returning. I disagree with their strategy and pray that they will change their routines. It is a miserable place to be and I hope …
This place was SO BAD the food was horrible, the staff were rude, Ms. Judy in the mens unit (the adolescent girls were in the mens unit) made us do pushups and sit-ups and squats. people were so rude and it was just gross
I went to Brentwood and it was a very traumatic experience. They treat the patients like prisoners not people who need help. The staff is very rude. It was overall horrible, I cried every night i was there.
ABSOLUTELY AWESOME. THEY TRY THERE BEST 2 HELP TROUBLED KIDS GET THE HELP THEY NEED. AS WELL AS CHANGE THERE MEDICATIONS. VERY PAINFUL TO SEE SO MANY KIDS THAT HAS TRAUMA. BUT WIYH PRAY N LOVE. KIDS WILL GET BETTER. GOD IS SO GOOD
This place is a nut house and they don’t know how to deal with those people with behavioral issues so they yell at them and play into their delusions by agreeing with the client when they see non existing things. The wheelchair they loaned me didn’t have a seat. The food was terrible so be ready to go hungry.
The staff that watches adolescence are very ghetto and do not know how to watch children. We did not come here to get bullied by improper women who have never had experience with children. If someone is crying they get annoyed. The staff needs to remember that the kids here are mentally ill.
This place is absolutely trash with customer service cues was talking to parents about their children who are worried I called today to find out about my son and I was transfer six times and each time the person who answered the phone was …
i am 16 and i got discharged from this concentration camp yesterday. one of the most traumatizing things i’ve ever experienced in my life. survived off peanut butter crackers and sink water from my room. they lied and told me my mom …
Horrible place. My 12 yr old daughter was sent there by her therapist to be prescribed a mild antidepressant because she wasn’t licensed to. Mind you, she didn’t say anything bad or wrong. Nothing suicidal or wishing to harm herself or …
First of all they don’t know me from a can of paint the staff is rude, was to have a visit with my husband they switched units so couldn’t do that tryed to message him got hung up on talked to crazy so couldn’t think of number but finally …
i was forcibly admitted a little bit ago bc of an attempt, obviously needed to so no biggie abt that. however, i was in a ward where almost everyone in there was dealing with some sort of suicidal behavior or thoughts. one of the nurses …
This place is the worst ever when it comes to communicating with parents of children. So I advise against this place please find another facility. My son has been there a week and when I did talk to the doctor she was very rude and was in …
Just Horrible, please avoid this place like the plague, I’ve been there as a patient and as a older brother and both experiences were horrible. If you want to get real help or have your kid or whoever actually get better, this place will …
My wife was there over 30 days and I had an appointment with hip surgery, they lied on her return home. And when she was return home she was the same way or worse! They lie very well and don’t do anything they tell you they are doing for your love one. They aren’t the hospital they use to be!
When calling you don’t get any support from the staff and feel like you are fighting with them instead of working together to find a solution. My wife can’t even get a pair of clean underwear. She’s had the same underwear on for 2 going on …
My wife was admitted to Brentwood for observation after a traumatic event. It was a voluntary admission. She was trapped there and I could not get her out. I suspect it was because we have insurance coverage. They did not give her the …
People were seizing on the floor in the hall and the nurses did nothing about it my roommate was pregnant and they dosed her up so high that she would cramp and bleed. Some nights she would literally be lying on the floor crying in pain, …
this place wasnt bad at all, i was there for behavioral, and at the time i was 2 months pregnant. the food wasnt bad at all, you got to choose from different things and not just one thing, we have multiple activities to do throughout the …
My daughters stay at Brentwood was absolutely traumatic. I understand having restrictions to visitation due to covid, but we know enough about the disease now that the policy should be relaxed. I was unable to talk to my daughter for 36 …
i definitely wouldn’t recommend this place for anyone! Brentwood is the most traumatizing place i’ve ever been in my 15 years of life. i went in there for behavior issues and didn’t get treated at all for that. it’s all about the suicidal …
The communication between staff and parents needs improvement. Also did not give enough medication refills to make it to our first out patient appointment. I will say they care about their patients health and success and provided great support for my son while he was there. 😊 thanks …
Oh my goodness! We have had the red carpet rolled out for us. My son got the Royal Treatment and has had an amazing experience and is on his way to full recovery. The counselors the nurses the techs the doctors all work very closely …