UnitedHealth Group Inc. is an American managed health care company based in Minnetonka, Minnesota. UnitedHealth Group is a distinctively … See more
Read More| Friday | 8:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
145 Bodwell St # 2A, Avon, MA 02322
The worst customer service ever.
The absolute worst company I’ve ever dealt with. The Worst!!!
Rude, horrid dealing with customer service. Over charge and quick to take money but absolutely worst service.
Absolutely not functioning patient portal on their web site.
Worst customer service I have ever received in my life. None of the agents speak English and don’t do anything to help
Poor customer service. Gave me inaccurate information. Representative was pleasant, but not helpful. Didn’t seem to have complete information.
They obtained the most important meds from my original pharmacy and failed to deliver them. This is a really shady business.
Excellent service I mean they remodeled excellent that’s all I can say the words thank you very much ain’t no words can say but it’s very excellent excellent they don’t Walgreens on time. Refills and style is very excellent
They’re not very good in providing the right phone number to return phone calls. Also, the packaging is flimsy especially when you’re prescribed with life-saving medication.
looks like this one star rating is all they deserve. this is the worst pharmacy and i wouldn’t deal with them if my insurance didn’t make me.
they never get anything correct.
called to question a charge on my credit card and after 25 minutes on the phone and 3 people. No one had an answer. they said call your credit card company and dispute it
Specialty med customer service has a pervasive “I don’t wanna help you” problem. Make promises, leisurely cadence to urgent med needs. “Ya, OK, we’ll contact your doc”. Hours later, no call made. OPTUM Rx fortune …
From bad to worse. They make securing specialty meds as difficult as possible. Now I need to order every 30 days although I used to be able to get 90 days. It is a constant worry that I will run out of meds. However I hostage with them …
Now I see what all of the bad reviews are for. I am wondering if they have even worked with insurance companies, doctors, or patients before. So far it has been terrible working with them to get my medicine ordered. Constant phone calls, …
This company is the worst pharmacy I have ever had to experience. The automated system you have to go through to just get a representative is a disaster. They do not give you low costs for any meds. There is no such thing as a seamless …
I know first hand all the bad reviews stem from one person the Pharmacy Manager Kerry Mello. She is not customer or associate driven she only cares what Corporate thinks of her! She is self centered and clueless. The fact this company …
If I could give zero stars, I would. I have to use this company for my chemo drugs and thus far they have been terrible. They have screwed up my order, failed to communicate with my oncologist’s office, and seem confused by what they’re …
Wish I could give them zero stars. They took forever to get me my medication, which had two refills, but for some reason it was delayed again for the refill because they took forever to get it “approved” by the doctor. I’ve never heard of a …
This is the worst specialty pharmacy. I have used two other specialty pharmacies and had zero issues. Issues: (1) people who answer the calls “customer service advocates” lie, (2) once the prescription is received the pharmacy does …
Beware of billing issues. Very long story short. On 3 separate occasions I was over charged for my medication because the billing was processed incorrectly. I knew it was wrong when I payed but unfortunately if I did not pay what they said …
This place deserves NEGATIVE 5 stars. I had to put one star was just because I could not post this review if no stars were clicked. I would never use BriovaRx forever. It took forever to fill 2 orders (I was on the phone for 2 hours). …
BriovaRX sent me a bill for a medication from July 2019 in June of 2020! By that time, we had already paid our deductible and out of pocket maximum for 2019 to another pharmacy because our employer switched health insurance, and Briova was …