Welcome to BritKare Home Medical SERVING THE TEXAS PANHANDLE AND THE SURROUNDING REGION BritKare Home Medical has been serving the home medical, respiratory and oxygen equipment needs of the Texas Panhandle region since 1995. We have locations in Amarillo, Waco, and Lubbock to serve you. Our motto and our goal is to offer “One Stop Solutions to Your Health Care Needs.” That means we have not only the equipment you need but also to offer the caring expertise to go with it.
| Friday | 8:30AM to 12PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 12PM |
| Tuesday | 8:30AM to 12PM |
| Wednesday | 8:30AM to 12PM |
| Thursday | 8:30AM to 12PM |
1800 S Coulter St, Amarillo, TX 79106
Medical supply
What you need when you need it.
Excellent caring company
Always easy to work with.
Very nice and helpful people!!
Very helpful in times of need exclent service
Thank you all for such wonderful service.
Nice ppl. Freddys great. Very helpful
Very professional and helpful.
Professional and helpful with all of my disability needs! Can’t thank you enough.
I want to thank you for the great service would recommend you too anyone
It’s a good store if there when I need thanks
Their staff was very friendly and extremely helpful.
Was hoping to find what i was looking for and yes i was so reliefed. I really needed it
Horrible! Do not use BritKare.
Rhonda was rude. All they care about is selling and not servicing equipment
Furnished equipment needed and offered tutorial for said product.
Medical supplies from lift chairs and wheelchairs to CPAP machines and nebulizers
This is a very good place. It specializes in Medical equipment and has an open wifi for guests. The staff is very helpful and patient.
Efficient, professional and on time.
They were very good to come out to the parking lot and bring the catheters, and we paid for them! 🙂
Every time I had need to due business with this establishment, the staff were very pleasant, kind, courteous and extreamly knowledgeable. THANK YOU BritKare.
This place will help you, get you in and out and help with your medical insurance when you need things. I love their friendly attitude
Absolutely love this place!!! Kade was so helpful with my Father in law…he went above and beyond!!!
The employees are some of the best people ever! The only reason I didn’t give five stars is because of the parking lot.
I went dropped of a prescription for my daughters breathing machine they told me they would call when its ready I never received the call so I called to check on it no one could give me a reason why its wasn’t ready..so I got mad went up …
The worst attitude ever delt with no compassion runs customers off I have a very sick mother needs shower chair been waiting a month or so they still don’t have paperwork completed nor a approval when my mother was septic and coming from …
They are great at what they do. They were very helpful in getting me fitted just right for my walker. It is perfect.
So disappointed. My husband has been trying to get a cpap machine since Sept. finally get one end of November. The mask they give me doesn’t work. Drove all the way up here dat after thanksgiving they are closed. Nothing posted anywhere about being closed…
The staff here goes WELL beyond their duties in order to ensure the client gets taken care of. Have used them for countless chair purchases and repairs for over 20+ years, would never go anywhere else!!!
We’ve worked with the staff in Lubbock, and they’ve been absolutely incredible! They listened to us and our needs, and went the extra mile with our insurance. Our daughter has the equipment she needs because of them! Thank you!
This is a terrible place to get your CPAP supplies. The people who work in CPAP do not care whether you get your supplies or not. I would suggest you go somewhere else for your CPAP needs.
Called today at 3pm. On a Sunday. Because our machine was beeping and wouldn’t work. Was told nothing could be done until the morning. Apparently she is suppose to just go with out oxygen or go to the emergency room. Person on the phone was …
Although they are helpful, their billing
department is horrible. I have used them for the last 5 years. Even though i inquire about a deductible or copay associated with my insurance they tell me …
Horrible horrible horrible I left my prescription with them almost 3 weeks ago, I call yesterday to check on the status, they claim they are waiting on insurance approval. I immediately call insurance, insurance says they are waiting on …
It appears as though the right hand does not know what the left hand is doing. I ordered CPAP supplies in January, they contacted me from somewhere (not at the Amarillo location), and said they hadn’t received my prescription. I called my …
I have bought 2 strollers for my disabled daughter through this company. I will never make another purchase with them. They never return calls to start with…The wheel broke on her new $3100.00 stroller a couple of months after we got …
Cost of cpap online(with/without insurance): -$500. Final Cost with Britkare nightmare (with insurance): -$1700. …
They have helped me in different capacities & have always been professional, courteous & informed on the equipment I have used
I was in the hospital fixing to be released. I am on SS and live on a budget. A social worker came in and said you don’t take my insurance but they would furnish free gratis for a month giving me time to find someone to take my insurance. I …
Staff has no knowledge of equipment. They r rude and disrespectful to elderly people!
Got great service from Freddie. He was a big help because he had used the machine also
I wish I did not have to leave a star at all…only way to warn others of this deceitful/horrible company. This company is absolutely ridiculous. They love to change prices on their customers… and ones that are on a fixed income can …
I’m satisfied with the quad cane that my Dr. prescribed for me to use and Britkare had it in stock.
Britkare contacted me to make a payment on the nebulizer our pediatricians office provided for our daughter last year. There had been a miscommunication between the pediatrician’s office and Britkare regarding our insurance information. It …
I am a CPAP patient and I am very pleased with BritKare’s service. They notify me when I an eligible to order new supplies and they deliver those supplies in a timely manner. The respiratory techs there are knowledgeable and compassionate.
My husband and I do not recommend this company at all. First off it took several calls and voicemail messages over the course of weeks to get an appointment. When my husband shows up for his appointment he has to wait for the employees to …
FIVE STAR!! – Read the reviews to make an informed decision and they were bad but nobody else carried the filter to our oxygen machine so I went and picked up my items immediately. They were SO HELPFUL and the price was almost 1/4 of what …
I highly recommend BritKare Home Medical! Always prompt for my family’s needs. Great customer experience.
I was not satisfied with BritKare, I was needing a walker, I have Medicare and Medicaid and BritKare told me I had to pay $150.00 up front for the walker, because they told me Medicare would reimburse me for the $150.00 I paid. So Medicare …
Excellent place for durable medical equipment. Staff is very pleasant & all of your concerns are addressed before you leave.
Don’t use Britkare if you can avoid it. It took multiple month long games of phone tag with rude staff who simply couldn’t be bothered to follow up with faxes & my doctor to get my supplies shipped to me. Would give zero stars if possible. If you are in the Childress, Texas area use Aerocare instead.
I’ve gotten multiple oxygen machines over the years from Britkare and they are reasonably priced, work well with multiple insurance companies, and always have supplies in stock. In emergency situations, they always find a solution to help …
Extremely disappointed! Husband had Covid in January. I was in a wheelchair because of a fractured leg. Our home is 77 miles from Britkare. Called to let them know we weren’t using the oxygen any longer and we could either return the …
The representative that came to the hospital and explain to us how to use the machine connected to him told us about the toilet riser that we were looking for. He said that they had it and told us that location and then when I got there the …
The people that work there are awesome. I have never had a problem with them. They call me when it’s time for my new supplies. My CPAP machine wasn’t working so they sent it to get fixed and they loaned me one till it came back. Thank all the employees for their help.