Brooks Memorial Hospital

Hospital, Brooks Memorial Hospital

Brooks Memorial Hospital has been providing a variety of health care services to the residents of northern Chautauqua County in Dunkirk, N.Y., since 1898.

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Brooks Memorial Hospital Reviews ( 69 )

  1. (Translated by Google) Friends from New York said that those who died there were not treated. They were allowed to die in order to get healthy organs.
    Haven’t they heard of the Hipocratic Oath? It’s normal worldwide to treat all …

  2. this is the worst hospital that I have ever been to in the United States..you always have to wait hours to be seen..the nurses are very rude and have bad manners..the hospital is under staffed..there’s nobody in the waiting room and still …

  3. You’ll be late to your funeral before your seen. Well over 5 hours and still counting. This is not an EMERGENCY room. Lack of regency here.

  4. This is my second time coming here…this place is very efficient and attentive. There was no one in the emergency room when we got here within 5 min my husband was being seen and acessed. Everyone is very kind and friendly.❤

  5. ER = 0! Not only was the wait time 6 hours with 2 people in the waiting room, the service and management was horrible! Drive to the city. 45min drive will save you hours!

  6. I have a sever body infeccion and my white blood cells are high always have pains and they always tell me im good thats so sad that the only hospital in town and they wont do anything for there people

  7. They are good but in January of 2013 i went for a sore throat and when i went into a room a nurse told me a dr would be in shortly but i ended up waiting for over an hour until a dr saw me.

  8. I went to the hospital for anxiety and lack of sleep after my mother died. Dr. Barker told I need to learn how to deal with my problems . No compassion or understanding.

  9. If you have a choice for emergency rooms, go somewhere else. Don’t even waste your time here you will hardly be given help or reference to a doctor. They’ll hook you up to an IV and tell you everything’s fine.

  10. I took my wife to the ER yesterday and today, we had 3 doctors in all…..They were excellent, patient, kind and very knowledgeable. We are truly thankful to have a great ER right here in our small community…thank you!

  11. I was very disappointed in the care received by my mother. Dr. Barnes in the ER does not look at his patients holistically and does not ensure the patient is able to care for themselves.

  12. This hospital sucks. Over 3 hours just waiting to be seen in the er. Staff is polite, but they have a new computer system and they have no clue how to use it. If they really are committed to patient care, they could start in the er

  13. The price of my bloodwork was through the roof, I requested financial assistance several times and never received paperwork. I was told that while I was waiting for the financial assistance my account was on a hold and would not be sent to collections. My account was sent to collections anyway.

  14. I had an appointment with Dr Akkerman for pain management. Just over 2 mounths ago I broke both of my femores in a motorcycle accident. He talked down to me and was literally disgusted that they gave me any kind of pain medication when I …

  15. Very rude and sarcastic nurses. Go there several times for seizures and one nurse decided that since I wasn’t responding to her she cut my shirt off. Umm newsflash people having a seizure aren’t going to respond to you or anyone for a while.

  16. I’ve been waiting here since 6:00pm and am still waiting for the ER Doctor to tell me my son’s test results. I was told an hour ago the Doctor would be right down… Almost 6 hours since I first got here and am still waiting. There are, maybe, four patients. There is no excuse for making people wait around this long…

  17. I’ve been waiting around in the ER for 2 hours so far to be seen for a very painful kidney infection, there were only two others when I came in here (who also haven’t been seen yet). Either they need better time management or more doctors. Waiting around this long is ridiculous.

  18. What can they say. They sent my mother home after she had a heart attack a few months ago and now completly missed a hudge open/bleeding gash on my fathers back after he was seen there after a fall the other night. Next time we have to use …

  19. Terrible hospital. I was seen there for an eye issue, they were in network for my insurance but they have a 3rd party company internally that is not in network so I was essentially not covered. Tried to do something with them they didn’t …

  20. The most friendly and helpful staff!!! I was only there for one night, but EVERYONE I came into contact with was just pleasant and wonderful. I would like to give thanks to the staff members that I can remember…Karen and Heather-ER, …

  21. When my girlfriend had a sever anxiety attack she was taken by ambulance to this Hospital. We waited 7 hours only to find out we were only 4th on the list to get in by that time AND THERE WAS AN ELDERLY WOMAN WHO’D BEEN IN A CAR ACCIDENT …

  22. They discriminate against people with disabilities. When I called they all seemed very nice and accommodating but when we got there, they saw us and we gave them our address their attitudes changed. They wouldn’t help so we ended up …

  23. The food service staff member working during the 5:00 dinner hour was too busy talking to his buddies instead of manning the cash register. My nephew waited for ten minutes to cash out (he was the only one in line). We finally had to walk …

  24. Brooks MH is wonderful, all the staff, Dr’s ,Nurses everyone there is so nice & care about anyone who comes through their doors, I had a very pleasant stay after a full hip replacement, I would give more stars but 5 is the limit, Everyone …

  25. My daughter sat in ER for four hours without being seen,when she asked when she would be seen after four hours of waiting in a cubical ,the nurse gave her an attitude and told her that she has to understand there busy… seriously?so busy …

  26. Brooks ER takes a lot of heat in the review section. I can’t speak for your experience, only mine. Everytime I’ve either had myself treated or a family member treated there it has been a good experience. Dr. Barker and Dr. Covey are very …

  27. Went to wound clinic and there was skin on the floor from the previous patient. Pointed it out and the girl shrugged and said “what do you want me to do about it.” Asked for another room and the next one was just as filthy.

  28. Generally haven’t had a bad experience at Brooks was there this past Saturday and everyone was great. Had to stop by this morning cause I forgot my mask and had to catch bus to an appointment at UB Neurosurgery and the girl at reception …

  29. Out patient is extremely slow. If they communicated they needed something, I could have called a Dr in 2 minutes. Instead we get to wait an hour and a half for blood work because nobody communicated with us. They just stared at us waiting …

  30. If I could give 0⭐ i would.This hospital sucks. They treat patients bad. Their machinery needs to be updated, everything is old fashion. The staff is very rude and dont provide the care they should. Super slow in calling people. They take a …

  31. They refused my wife when she was in labor. Now they DO have staffing issues due to covid but I called TWICE ahead of time to see if they’d take us and the lady said “we’ll be here when shes ready.” We arrived and the rude doctor told us …

  32. If I could give this place a negative rating I would. They almost killed my mother in law 2 years ago by misdiagnosing her 4 times and then refusing to transfer her to a reputable medical facility. They don’t allow both parents in for …

  33. I had to have an emergency appendectomy yesterday and was a bit discouraged about coming to the hospital based on the Google reviews, but my care has been absolutely excellent. There were no delays and the staff were beyond fantastic …

  34. I was skeptical driving 45 minutes out to this hospital after reading the reviews but I am so happy I did! Yes, the hospital is not updated at all but the nurses and the doctor were on point! I wish I would of went there the day before …

  35. I was sitting in the room for three hours before they told me my son who had 103.3 temperature was fine and just need a Motrin and now my son has thrush really bad and is literally bleeding from his mouth. Have lack of communication 100%, …

  36. I have been going there for blood work and ultrasounds for two weeks now and today the receptionist tells me, “You’re going to have to go somewhere else, we can’t take your insurance.” Mind you these tests have to be done at the same time …

  37. I have issues with my kidneys, and two years ago spent 6 weeks in a PA hospital following rhabdomyolysis, and have congenital defects in my ureters that have resulted in diminished function over the years, so last week 12/5/22, when my …

  38. If zero was an option my rating would be just that. My son was hit by a car. No just in an accident, he was outside of his vehicle when he was struck by another motorist who was traveling at 50mph. He was taken to Brooks Memorial by …

  39. A woman was vomiting up blood in the waiting room, and they said they couldn’t take her cause there were patients in critical condition. But a few minutes later, individuals in the waiting room who had more minor issues such as a mild …

  40. Believe it or not you might be better off going to WCA/UPMC Chautauqua. It seems very hit or miss here. When I took my mother with serious abdominal pain we waited for over three hours. We went to jamestown and they took one look at her …

  41. Negative Stars. This hospital is truly embarrassing. From the Dr’s , Nurses all the way to the cleaning people. Went to the ER with a broken finger they put me in a room with a person that is coughing, vomiting and is clearly super sick. …

  42. Do NOT GO HERE!! Do NOT bring a loved one here. This hospital , with out getting into too much and we are talking to lawyers now. I want our story out with out hurting our case. We just lost our Dad 5 months ago to cancer. We literally just …

  43. I am new to the area and went to Brooks Memorial Hospital for the first time this morning. The person that did the intake was very polite and answered all my questions. Within five minutes the nurse brought me into triage, recorded my …

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