Brooks Rehabilitation Home Health

Brooks Rehabilitation Hospital - University Campus

Brooks Rehabilitation Home Health Contact Details

  • 3599 University Blvd S, Jacksonville, FL 32216
  • 386-446-3171
  • 844-238-0064
  • Friday Open 24 hours
    Saturday Open 24 hours
    Sunday Open 24 hours
    Monday Open 24 hours
    Tuesday Open 24 hours
    Wednesday Open 24 hours
    Thursday Open 24 hours
  • http://brooksrehab.org/
  • Twitter, Facebook

Brooks Rehabilitation Home Health Reviews ( 124 )

  1. (Translated by Google) Attention of professionals with great human quality. The staff in general is condoned by the pain of the patients and they treat the relatives with respect and dignity. In cleaning it is not far behind I thank Jehovah …

  2. Excellent experience!! Brooks is beyond amazing! Very clean, doctors and staff are very knowledgeable, caring, respectful, motivating and compassionate. We were so blessed to be able to have gone there.

  3. MY NEPHEW WAS JUST THERE FOR A TRAUMATIC BRAIN INJURY AND THEY WERE OKAY WHILE HE WAS THERE, ALTHOUGH HE WAS SUPPOSE TO BE THERE A FEW MORE WEEKS. AFTER IS WHERE THEY HAVE YET TO RESPOND OR RETURN A PHONE CALL. WE LEFT PAPERWORK THAT WAS …

  4. I know this place i like it alot and it’s clean and this is the best place I will go for emergency and I won’t regret it TY BROOKS 💕 …

  5. Brooks Rehabilitation gave me my life back after being paralyzed with guillian barre syndrome. Wonderful place with the best nurses and therapists in the world.

  6. Such a great facility I’ve been there twice and both times my experience was incredible. So much so that I moved here for better healthcare. Be sure to check out the duck pond.

  7. My dad is currently here and is improoving so much. The staff is amazing and i am very pleased by my experience here when i see my dad and how vibrant he is looking. Excellent job. I would deff recomend this place to anyone i love.

  8. This place saved my life. In 2015 i went here, practically a vegetable due to a TBI. Two months later i was released to society. Lol
    Thank You very much RN Maribeth and PT Jennifer for your expertise in Brain …

  9. This place is amazing. I’ve used Brooks for Outpatient Rehab personally but I wasn’t aware of after all these years that there was an inpatiernt hospital. All of the inpatient staff is beyound amazing.

  10. My Aunt was recently here for a stroke. The staff were amazing. Up beat, patient, understanding, caring, knowledgeable. Great team work.Would recommend it to anyone.

  11. I was in Brooks for 2 and a 1/2 months recovering from a massive stroke and I found the nursing staff kind positiveI was in Brooks for 2 and a 1/2 months recovering from a massive stroke and I found the nursing staff kind positive And …

  12. I was there after a moderate stroke, they got me moving quickly and walking with a walker, before I returned home 18 days later. Wonderful therapists….warm and very positive!

  13. This hospital/rehab facility is superb on every level from the security department, admission department ,nursing staff, Doctor’s, and especially the dynamic, caring rehab …

  14. The staff here is amazing and I’m so grateful my daughter was able to come here following her car accident as they made sure she got right back on her feet! Everyone is loving, passionate and you can tell this is more than just a job to them.

  15. My mother was here for a few weeks and the food service was the worst I have ever seen in my life. She’s a brittle Diabetic and she was given inappropriate menu items and most of the time the meals where too overcooked/dry that she couldn’t …

  16. I was directed to Brooks rehabilitation for a completely torn ACL. Sara Ayala was my Phisical Therapist. When I came In I could not walk. I could not sleep. I had trouble even thinking, the pain was so bad. Sara was wonderful….she had me …

  17. Saved my sanity and my life, after my right leg amputation!!!! Best hospital I’ve ever been in!!!!! I hated to leave. They are such caring people, that I could not have gotten through losing my leg, if not for them. God Bless everyone on that entire staff.

  18. My nephew was a patient here the last 3 weeks. They treated us like family. The nurses are first class all the way!!! Physical therapy worked with him from 9-4 everyday! Helped with all his needs. They had team meetings 1 day each week with …

  19. Absolutely, positively outstanding from therapists to nurses to doctors to the entire hospital staff…I didn’t want to leave as you’re spoiled rotten!!! The only complaint I had was that the FOOD WAS HORRIBLE AND UNEDIBLE. EVEN THE STAFF …

  20. Bob had a severe brain trauma on Nov 16, 20015. We have been here for 1 week and we are extremely happy with the care that he has received. I highly recommend this rehab center for the kindness, skill and experience that the therapists, nurses and doctors can provide. Thumbs up to all.

  21. Do not send your loved one here! There is no way to get in contact with your loved one after hours if they aren’t answering their phone. My mom complained to me of extreme tiredness and my aunt said she seem despondent and my mom said …

  22. After 38 yes of being a T3 complete paraplegic and decubitus free. I developed a stage 4ulcer. After about 6 months fighting infections and two flap surgeries. I was ready for Rehab at Brooks. My goal was to be independent again with transfers, as I live alone. My target time to achieve this goal was 2 weeks. Goal accomplished!

  23. I’m not sure why this place gets good reviews. Most nurses are incompetent to work in a hospital. They left my fiance sitting in a bedpan for 2 hours. Nurses on the neuro floor move the patient’s carts so that they can no longer reach …

  24. AWESOME place, the staff and the doctors treat you like family and answer any questions you have. The rehabilitation therapists are above and beyond what you would ever expect. My dad was in icu for a month and they had him walking and …

  25. On 5-27-2015, our daughter was brought here from another hospital to recover and get the help she needed from her TBI (severe Traumatic Brain Injury). Our daughter was in need of a special Rehabilitation Hospital and Brooks came so highly …

  26. Brooks Rehabilitation Center is just the best place in the world to recoup from your injuries. The Nursing Staff and Physical Therapy Therapists are TOP NOTCH. By far the best I’ve ever experienced! Caleigh & Ivy are SUPER GREAT at what …

  27. I have been trying to call Brooks because my wife was transported from there. The first time I called the operator didn’t understand me and couldn’t speak well. I asked her to transfer me to the second floor and she kept on asking me what …

  28. The facility is nice and clean nurses are super nice but if you a smoker dont come here you cant go out of the facility to smoke. They cant expect to lock u up in a facility This is like a jail house your stuck in a room. So if you have young kids. Dont do it. I feel like a prisoner in a room.

  29. Clean, friendly, helpful.
    Doctors, nurses, and therapy staff exceptional.
    Only recommendation is to stop having assistance needed pages so loud in the patients rooms.

  30. I was so upset when my aunt had to go to a rehabilitation place due to I have had very bad experience with one with my mother. So I was very hesitate but knew I had no choice. However the care and service my aunt received while being there …

  31. I am so impressed with the quality of care I received while there for my post knee surgery, the staff is so caring and thoughtful and together work to help you reach your goals. The nursing staff was always there for me. The doctors were …

  32. We cannot day enough good things about Brooks Rehabilitation in Jacksonville. My son went down there to help him learn to transfer and walk due to stroke. Even though he couldn’t do any of that due to being almost blind and short term …

  33. I am giving 3 stars because my Mom has received excellent care at Brooks in the past. However, when she recently broke her ankle and needed strength training and basically 24 hour care, Brooks refused her. She is non weight bearing for 3 …

  34. Three weeks ago I signed an agreement for home care with Steve – can’t make out his last name – from your Jacksonville office, however until today I have not received my promised copy and Steve (?) does not return my calls. While I don’t …

  35. A phenomenal organization and facility with caring professionals in all levels of care who provided safe quality care to our mom of 91 years of age. We hope mom made an impression on you as much as you made an impression on her and our …

  36. I had about twenty-five physical therapy sessions at Brooks with therapist, Steve Pompillio, from about July, 2018 to February, 2019. My problem was that I had an above-the-knee, right leg amputation, and I needed to learn to walk with an …

  37. Brooks Rehabilitation is the most unique rehab facility I have ever been to. Everything and everyone was so special that I felt like I was a member of an elite facility. I was treated like royalty from the very start but even so I was put …

  38. I’ve been trying to get co-pay overpayments back from Brooks since November 2021. Several times I was told I would be receiving a check for the overpayments. NOW OVER SIX MONTHS LATER STILL NO CHECK. …

  39. I just want to say thank you to everyone who worked with my boyfriend, Indiana. He was in a near fatal motorcycle accident that left him with a TBI. The care at this hospital is nothing short of amazing. The staff is BEYOND kind and very …

  40. Great doctors. Terrible case worker. Her name was amy. Didn’t call me the whole time my mother was in there (about a month). Reached out to her several times via call and text. Could only get her significant other to give me updates but …

  41. I can’t say enough good things about Brooks Rehabilitation at Daytona’s Halifax Hospital. It was, by far, the best experience I’ve ever had in a hospital and or rehabilitation facility. The staff was professional, friendly, encouraging and caring. I will recommend Brooks to anyone that may need their services.

  42. The therapist are great. The other staff including the nurses and CNA’s are some the rudest people I’ve ever met. It seems like they will literally hire anyone here. You would think that the staff would be caring and understanding as they …

  43. Beds are horrible. After back surgery, the pain of trying to sleep with fibromyalgia made nights even more miserable. Bring your own pillow. Plastic covers on rock hard lumps. Staff tries to please. Wake up is 5 am for no reason. Be …

  44. I went here after a multiple sclerosis relapse. The care was very good except for a psychologist…. beware! Very dangerous. Everything was going fine till I was moved to a nursing home ( Wyndham Lakes-gross) the report that brooks …

  45. I went to Brooks’s after having total knee replacement surgery on both knees. The staff could not have been better. All nursing staff were professional, knowledgeable and most of all kind. Dr. Weiz and Katherine and the other PA’s and nurse …

  46. Today i was asked to wear my mask above my nose while i was entering the building. I suffer from respiratory problems and had a trach for 3months while in the hospital. How do you expect me to have a workout in the NRC with a mask above …

  47. No where near enough nurses to adequately take care of the number of patients. When it’s night time, good luck getting anything. The night staff tries to do the bare minimum. The charge nurses do not assist with anything, all they do is …

  48. I’m really disappointed in this place. They won’t step up so watch closely and say something. They’re going to kill someone. It’s no better than any other hospital. We had caregiver education today, done by a student who doesn’t know what he’s doing.

  49. Thank you to the excellent staff at Brooks!!! My wife transferred to Brooks after spending 25 days in the ICU and then 14 days at an LTAC following a cardiac arrest and subsequent multiple organ issues, including multiple mini-strokes. …

  50. My experience there was very good I would recommend them. I achieved what I could in the time frame I was giving… very satisfied with my stay and with the providers.

  51. Friend’s son spent some time there. He got a wheelchair assessment where they measured for fit. His out-of-pocket was almost $700 for this chair that means they charged $3500 for it. I am a therapist and I looked at the chair they gave him …

  52. Brooks Rehabilitation Hospital was the biggest blessing I could’ve asked for after my mom suffered from two debilitating strokes. The admission coordinator made her transition from the hospital a breeze. Dr. Shah and Dr. Fowler were …

  53. Brooks Rehab is an awesome facility. They brought me a long way in 2.5 weeks. All my therapists, nurses, & staff were amazing. They took my situation personal and treated me like family. I can’t thank them enough!
    D. Long

  54. I RECOMMEND BROOKS REHAB AT BARTRAM PARK TO ANYONE THAT NEEDS HELP WITH WALKING OR ANY OTHER PHYSICAL NEEDS. EXCELLENT PROFESSIONALISM AND CARING TO YOUR NEEDS.

  55. My dad, Peter, had a supportive experience and environment at this place. His physical therapists, Christina, Amanda, Jillian, Ally, and Susan worked hard on my dad’s physical therapy treatment for his legs and they were very patient. His …

  56. While the thought of my husband having to have rehabilitation after his stroke, the choice of going to Brooks was the best choice. All the Nurses, CNA’s, OT, PT, Speech, charge nurses and Corporate staff that worked and checked on us the …

  57. Thank you for the most uplifting program provided. No one expects to be in rehabilitation for any accidents that occur, as in my case a broken bone; femur. Although painful and unable to maintain normal walking as of yet, I am on a upward …

  58. This facility and their staff go above and beyond their expectations. My husband received the best quality of care and they excelled with their therapies. The doctors are amazing friendly and empathetic. They don’t act as though my …

  59. I considered myself extremely blessed to have had my transfer to Brooks accepted when an open bed became available. The nursing staff, the physical therapists, the occupational therapists, the physicians and the dietary staff are …

  60. Besides catching covid the day before I left to go there this was by far the best pt and ot I’ve ever had. I would like to to give huge shout out to my ot Kelly and my pt Elise. They are all great and very professional from the nurses to …

  61. Great therapy. Good food. Nice staff. They need more CNA’s., they don’t always have time to get to you fast enough. They need to clean the rooms more often. They need to monitor those that can’t take regular showers more closely and help them more. I would highly recommend this place.

  62. If you want your love ones to come home better than they left home, then send them to Brook’s Rehab because they care about there patients and they are so patient with them. I love the firmness but gentle touch they give to your love ones.

  63. I had an amazing experience at Brooks. From Dr Weiss to Rachel and Nicky and Erika and Saige. Vince, Jacob and Michael were aggressive and confident in my recovery. Fabulous place to begin recovery process

  64. Dr Higdon is an excellent doctor and really listened to my needs. The nurses, especially Katie, were very good. The therapists are very good and see that you work to your ability and push you to be your best. Excellent experience. Food services needs work.

  65. This was the most amazing experience I have ever had with a hospital. The communication was the key. You have the same Doctor that stops in daily with updates and questions. You get a dedicated Nurse and CNA at all times that listen to …

  66. A very professional and personable establishment. My Mother was treated wonderful and I am so greatful. If I ever need in-house rehab, that is where I want to be.

  67. The moment I walked into the main admissions hall late at night and the warm reception I got from Ria at the desk as she literally let me know I was in the right place, made me feel so at home. This Hospital is outstanding and the compassion of the staff is endlessly deep.

  68. After several falls my husband became very confused and often screamed loidly whole night. He can not walk, eaig and drink. Under the care of the Brooks team, in less than 3 weeks, He can drink and swallow the pills. Now he can walk w/o a …

  69. My mother was transferred to Brooks Rehab for advanced rehabilitation following an acute brain injury. What I imagined was going to be a great experience turned out to be a continuing truth of open discrimination based on social economical …

  70. Wonderfully talented and caring staff from the doctors and nurses to the techs and therapists! Our loved one recovered from multiple TBI’s beyond all expectations through the love and expertise of the folks at Brooks Rehabilitation!

  71. The experience that my family went through at Brooks was amazing and breath taking. The peds staff, nurses, CNA’s, doctors, case management and the all the therapists that helped assist with our family needs was great!!!

  72. After being admitted i realized how good this staff and hospital is. I had a full blown stroke and the pe staff did everything to keep me safe. The nursing staff are phenomenal. They pe staff did everything possible to ensure your safety.. They do every possible to bring you up to a normal life.

  73. The care at this facility is beyond amazing. Every individual was the every best at their particular role in my recovery. I cannot think of any area in which they could improve. I recommend this facility to anyone expecting excellence for their rehab.

  74. This was the only hospital my son went to that treated him with the upmost courtesy and provided unrealistic patient care beyond my expectations. He received Q 3 hour therapy everyday. …

  75. All of the staff , doctors, nurses, and therapist, were very friendly and knowledgeable, and tailored their treatment to my wife’s special needs
    Thank you for all your help Brooks hospital in Bartram

  76. My sister was at this new facility for almost a month.
    The care and the attention to detail she received was amazing. The nursing staff very caring and attentive, as well as the CNA’s and the physical therapy. …

  77. Brooks rehabilitation Hospital has incredible processes in place. The entire staff follows the processes with gives the patient a wonderful experience. The staff is caring kind and motivating! Thank You all for setting me up for success ❤️

  78. Brooks Bertram is an amazing facility. The care and concern for the patient and their family is stellar. This place has a culture developed to ensure the goals of the patient are met or exceeded. If you need in resident therapy I would …

  79. I spent the last 2 months at Brooks. It was really hard to leave. My team was amazing – I miss my time in the gym with them! They helped me progress beyond what many thought was possible. I’m looking forward to starting outpatient …

  80. Brooks rehab was so awesome. Thank you so much for the care and hospitality. Much appreciated. Wish insurance would have let him stay longer because he was making great progress. Happy Thanksgiving to you all. Keep up the great work. Would recommend Brook’s to everyone.

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Location

3599 University Blvd S, Jacksonville, FL 32216

Brooks Rehabilitation Home Health reviews