Brookside Lawn Service

Lawn service, Brookside Lawn Service Inc.

Weed free green lawns, lawn care fertilization services, weed control & removal service, soil testing, lawn insect removal, organic lawn care serevices See more

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Brookside Lawn Service Reviews ( 124 )

  1. I have used Brookside for 2 seasons and have been impressed with their pleasant and helpful nature, and with the positive changes I, and my neighbors, see in my lawn. In addition to the weed and pest control I have them help with spring and …

  2. Brookside came highly recommended from our neighbor. We have been using their services for about a year and we are highly satisfied! Their service is top notch and we found them to be much more reasonable in price than chain companies. Glad to support a great local business.

  3. Not happy with our lawn. They blamed it on rain. Well it dried up and it still is NOT green Probably going to change to another company. Tired of their excuses.

  4. great honest company that care about there customers and are also available 24/7 . decent reasonable pricing with employees who take pride in the work they do

  5. I normally never give 5 stars especially after only receiving the first application but I am impressed so far, their billing and prices are exactly as promised, the representative Bruff was on time, friendly, and took care not to endanger …

  6. I’m in the first year of this & great service so far. Customer service has been very responsive when questions are asked. The tech that comes to do the service is friendly & knowledgeable.

  7. I have had Brookside Lawn Service for about a decade and have been very satisfied with their service. I appreciate that they let me know in advance when they are coming I would definitely recommend them!

  8. I tried a lawn service for the first time this year and now I regret doing it. My lawn was over fertilized and started to burn my grass in the whole yard. I called them and they told me it was due to the drought this year. Now I have to …

  9. Terrible working conditions for employees and they didn’t give my brother his last paycheck for almost two weeks after they forced him to quit when his boss swore at him and he swore back. Receptionists are unhelpful shrews and they screwed my family over for a good while. Would give 0 stars if I could.

  10. On behalf of Ron Ober: Happy with the service on most of the treatments. The 7th service left a little to be desired. However, Dustin will be making a 2nd trip to redo this last step. He is very knowledgeable and friendly. He wants his customer’s to be happy with his service.

  11. Do not use Brookside! It’s easy to get started but impossible to cancel. They become a total nuisance when you cancel the service. I’ve received at least 10 phone calls since cancelling.

  12. This company is not honest about what you will make there, they push on you incredibly long hours for very physically taxing work with honestly terrible pay. Their turnover is extremely high and now I see why. There is one boss that was …

  13. Fantastic company who kept our grass looking plush and green for the entire season. They are very reasonably priced and do excellent work.

  14. Brookside Lawn Service is an outstanding company. Reasonably priced, courteous service reps and they always return calls when you have questions. Highly recommend them!

  15. They were servicing the home we purchased inJuly so we thought we’d give them a try. HUGE MISTAKE. We agreed to a service then they tried to lock us into 7 visit plan, constant “upcharges” to our services and Acct, they would not honor the …

  16. We live in a newer development and everyone is growing grass or working to keep their grass looking good. Today some guy is going door to door putting pamphlets on everyone’s front door trying to sell service (07/03/2016). The issue is that …

  17. Weeds are kept under control and Brookside always comes out to spray in between if any other weed problems occur. Brookside was also very responsive to get rid of Army moths.

  18. Be careful, spilled too much fertilizer in a spot and burnt the lawn, when reported pretended they did not do fertilizing until the receipt was shown as proof. Not professional and they never fixed the burnt patch. I would not recommend.

  19. Worst Lawn services we ever had! We tried Morton, BROOKSIDE( the WORST!) and now we have Scott’s. The best so far! BROOKSIDE will not work with you if you’re not satisfied. They are unprofessional when it comes to talking to them over the …

  20. We have been using Brookside Lawn Service for 3 years. Our lawn has never looked better! We are extremely happy with the service and quality of work.

  21. Refuse to answer the phone then finally respond at 8:45pm on a Tuesday to confirm my cancellation of services. Lack of fertilizer on lawn also don’t blow driveway afterwards. The only thing there good at is up selling you after they to a shady spread of fertilizer.

  22. Brookside Lawn Service is by far the best lawn care provider that I’ve ever been with, and I’ve been with plenty! I tried trugreen a few years back but lacked any personality or friendliness, and none of the workers knew what they were …

  23. BEWARE OR THIS COMPANY…I’m being billed for 1 service that they claim were preformed with no proof any work was done (6 months in the past last summer)…i paid 6 other invoices that i paid in full for the services the driver invoiced …

  24. This is the 2nd year I’ve used Brookside and not the least bit disappointed. My lawn looks great and one of my neighbors even asked me if I was growing a golf course (it looks that good). They know what to put down and when to put it down …

  25. So, I was searching for their number and ran into these reviews, so I decided to write one after reading how others have been upset for petty stuff.
    I have been using them for ten years. I have been the one who has not been …

  26. Love this service. If an issue with an application will immediately come out and fix issue, no charge. Have used other services in past but this is the best! Recommend them to all. Purchase their grass seed also.Have aerated our lawn which is essential in this weather.

  27. This company sprayed my lawn(un-authorized) during the winter hours before a snow storm and tried to charge me for it. Needless to say the ground was still frozen and due to the snow fall, the application was washed away. Before I called to …

  28. I just had my first lawn treatment. The service provider, Collin, took time to explain to me the process, and the effect on the lawn. He covered a large lawn with detail to all corners and areas. Within days I saw an improvement in the quality of my lawn. I am looking forward to further treatments and a beautiful lawn.

  29. We have used Brookside since we moved to town in August of 2016. Their rates are reasonable, they are quick to respond to requests for service, and their staff is very pleasant and conscientious. …

  30. I’ve had two other lawn care companies service my yard over the past several years. Brookside is the first to provide the courteous, professional services and quality results that I want.

  31. I can not recommend this company. Their business practices are questionable in my experience. The fertilized my yard after I terminated my contract with them and then did it again the next month despite me contacting them after the first …

  32. Hired brookside to so weed mitigation and fertilizing the issue came when they sid they wanted to dethacth, aerate and re fertilizing the yard I said they could go ahead and to that as their work previously was great I went to work and …

  33. I hired them many years back at my last home and this year I hired them again only to remember why I let them go. First this past spring heat wave the tech came out and burned my front lawn so badly I was so upset. I called to discuss and …

  34. Very disappointed with the service. After two years of Brookside, the lawn looks terrible, but what really upset me is that they cannot seem to follow a simple request. Last Fall I requested to meet with someone to discuss what can be done. …

  35. Hello! I personally have not had experience with this company, but I am leaving this review on behalf of my grandmother, Dorothy Lacognata. Here is what she had to say: …

  36. DO NOT CALL THIS COMPANY!!!! Once they get your phone number they will never leave you alone! I called them once 6 years ago to get a quote on lawn service and they have not left me alone since. At first I did not mind as it was occasional …

  37. Pathetic customer service. We called and cancelled our service and the next day they came out and fertilized our lawn. We called to tell them what happened and we were advised since we received the service we had to pay the bill. Natasha …

  38. So glad we found this company! They do a great job fertilizing our lawn. They are reasonably priced and we have been very satisfied. We went with the plan that also includes aeration. We also added a Bug Ban plan. This is so helpful with …

  39. Brookside Lawn is doing a great job. Hired them for weed control four years ago. Five treatments per season plus core aeration. We highly recommend them for their professional approach, for their fight to surpass your expectations, for keeping us informed.

  40. Had them for 4 seasons. I cancelled in writing 2019 season in February as their policy sates. They still came out and treated saying they left me message saying if I don’t call they will treat, not sure why they would after confirming they …

  41. I called many lawn services and decided on Brookside, and I’m glad I did. The price they gave me is better then most if not cheaper. Bill the tech came out and did a great job.

  42. Was a 10 year customer. In a spring application, they burned out parts of my lawn. They respond sorry, it will get better if you water it a bunch. I said, things happen, I get it but I’m not paying for that application. They say, we’ll …

  43. This is my first year with Brookside Lawn Service and I am VERY happy with the results I’ve gotten and the service they’ve given me. Customer Service is courteous. The Technicians that came for the 1st application where very polite and …

  44. I have repeatedly tried to terminate service with Brookside for the 2019 season. They have left me seven voicemails since I first contacted them on December 5. They even sent me a letter within a week of cancelling stating that they would …

  45. We have been using Brookside for over 5 years now, and we have been very pleased with their customer service and lawn care. Although this year, we had our regular “care” package that we normally get and we have weeds, nutsedge and tall …

  46. I have never had bad customer service from Brookside. Any time I call it doesn’t matter who answers, any issues I have are handled professionally and with an outstanding attitude. Also the people that come out and service the lawn are professional and courteous.

  47. We have been with Brookside for 3-4 years after a strong recommendation from my parents. Our lawn has never looked so good we are so proud! Their customer service and attention to our needs is unmatched.

  48. Another long time customer of Brookside. In fact when we moved to another town we were happy to learn their service is here too. The technicians know what they are doing and the company will only suggest what you need . No hard sell tactics. Our lawn is looking good!

  49. I started service with Brookside after I saw them consistently blow all the fertilizer off the sidewalk when they’ve serviced others in the neighborhood. This may seem minor, but they are the only company I’ve seen doing this and it shows …

  50. We have used Brookside Lawn Services for over 14 years with great results. We tried a popular name company but the lawn never looked right. Their work is professional, their staff is always courteous and they stand behind their work.

  51. As with previous reviewers, I would give this company less than 1 star if I could. DO NOT USE THEM. DO NOT fall for the “Family owned business” that they spew to you. After this review I will make sure to report to the BBB as well. …

  52. Hopefully everyone reads this companies reviews before hiring them sure wish i would have . We paid our bill last year and made it very clear we no longer needed their services . We hired a new lawn company last fall which we are very …

  53. We’re in our first year of service, but noticed a huge difference after just the first application. We have had no trouble with weeds and the lawn greened up beautifully. The customer service is great and the prices are very reasonable. Plus, there’s the benefit of supporting a small local business instead of a chain.

  54. We have used Brookside Lawn Service for approximately 3 years. They have been outstanding! Our lawn is one of the best looking lawns on our street! We had one problem, but they were more than eager to fix it for us and went way above and …

  55. We have “no soliciting” signs posted on our property, at the entrance to our driveway and by our door. We are working from home for a call center, and we need to keep the dog from going crazy when people enter our lawn/porch. The people …

  56. I have used Brookside for about 4 years and they have done a lovely job. I am most impressed with the individual technicians that visit my home and are happy to discuss any and all questions I have. Once they came to apply a treatment when …

  57. We were looking for an affordable, easy to work with, and worry free lawn care company to help us keep up with our lawn care needs (with work and two small children, there just never seems to be enough hours in the day to get everything …

  58. Brookside has been our lawn care service for 5 years. Our previous lawn care company left us wondering why we were paying for the service given the poor condition of our lawn. Brookside was recommended by a friend and we’re grateful they …

  59. I am a new customer at Brookside. They have not yet started service, but I am already impressed with them, as I have had to deal with them a few times as I transition over. I had to call them after my previous lawn care firm (unbeknownst …

  60. We have been using Brookside for over 5 years now. Our lawn was always the fullest, greenest on the street. We are always active to call when we see any weeds coming up in the lawn and Brookside takes care of it immediately to re-apply anywhere as needed. They’ve been greatly responsive and super professional.

  61. Although we are mew. customers our initial contact was met with a professional when we called the office. The first service technician was very knowledgeable and professional. He answered all my concerns. Our lawn looks great and we plan on continuing with Brookside and taking advantage of their Fall aeration and over seeding.

  62. Brookside is responsive and shows up when scheduled. You do have to always leave a call back request but they actually do call back the same day and isn’t a worry. I recommended them, after using several different services, I’ll stick with them.

  63. Brookside does a great job. Jeremy and crew are very professional and clean up after applications. Our neighbors were so impressed with the lawn, they now use Brookside. We left a big name outfit because we weren’t satisfied with the condition of the lawn. Thankfully we found Brookside.

  64. This is my first year with Brookside Lawn Service and I am VERY happy with the results I’ve gotten and the service they’ve given me. My lawn looked terrible this spring and they put together a plan to get it back in shape and today my …

  65. Brookside has been phenomenal. We enjoy our greener grass due to their services. Also, their customer service is incredible. They also provide us with a lot of educational materials each service and share with us all the benefits of each …

  66. I was very happy with how comprehensibly they described their services and their basic ethos. We have 2 dogs, so it’s important that whatever we put on the lawn doesn’t harm them, and I was glad that’s important to Brookside, too. Joe, the …

  67. We’ve been with Brookside now for a few years, and we have never had one problem or issue! Their work is excellent, and their customer service is phenomenal. We appreciate their dedication to providing us with educational materials and …

  68. This is a small company compared to the other bigger ones but do a much better job. The people who work for them actually care about their work and are helpful – they even moved my dogs toys before laying down fertilizer. I used to have one …

  69. We’ve had Brookside for 3 years now and there’s a remarkable
    difference in our lawn. Any calls to them with my concerns or
    questions have always been met with courtesy and prompt …

  70. We have been using Brookside for 5+ years now and couldn’t be happier! They are very knowledgeable, always prompt and very professional! I highly recommend them! Our lawn gets so many compliments.

  71. Last year I cancelled your service after 1 application. I have had no other contact with your company since then. I am aware of your policy to renew my service as a courtesy. But having cancelled your service after the first application, …

  72. We’re new customers to Brookside Lawn Service and have say say We’re very PLEASED with their service. The gentlemen that serviced our lawn were very professional, Cleaned up after themselves and answered our questions without hesitation. …

  73. We have been happy customers of Brookside Lawn Service for more years than I can remember – certainly more than ten. We switched to them after we caught a big-name company billing us for services they didn’t perform. We’ve always been …

  74. I have been with Brookside for about 9 months now ( I think). My lawn was really patchy, dry, and just ugly in many spots before their services. Since, it has gone through ups and downs and currently is having some dead spots but Brookside …

  75. I cancelled my service on 2/9/2022 after not being happy with their services last year and a significant price increase this year. On 3/1/2022 they came out and treated my lawn anyways. As soon as I saw they did I called them. They told me …

  76. June 2022 5 STAR again
    It’s been 5 years of good service. We are super pleased with our lawn. We’ve had several natural issues and they have addressed all of them. New clients need …

  77. Brookside Lawn Service has spent more time on my lawn in ONE trip than my former lawn care company all last year! They actually apply the products. My grass is full, thick and green. They even did a sample of my soil to figure out why I …

  78. This company is Terrible. They did not bother to come on schedule most of the year last year (I get it no help) then I get a service at the end of October and AGAIN in mid December. I called to let them know I did not wish to pay for a …

  79. We have been using Brookside for a few years now and we absolutely love their services. We never have had any issues and we prepay for the entire season. They are prompt and professional and our yard has never looked better! In fact, our HOA development is going to start using them as well for our common areas!

  80. Work was going fine and they did a good job but we had to cancel. Financially it didn’t fit for us. A year later they completed another application that we did not order and are trying to charge us for it. …

  81. I used this company for the first time last year because all my neighbors were using them. Payed for the season all in full. Had a few hiccup’s during the season but the corrected the issues. Perfect, great. Sold the house before the season …

  82. My wife and I were performing due diligence in the hopes of hiring a lawn care provider for our new home in Dublin, OH. We spoke with several companies over the phone, and Brookside was one of the vendors we requested an estimate and formal …

  83. I’ve had several other lawn care companies and by far Brookside is best!
    Always do a great job and very informative on what they are doing. I highly recommend this company

  84. Brookside destroyed our lawn and then denied any responsibility, blaming drought, insects, improper seeding. Improper seeding was my favorite since they were the ones who provided overseeding last season. DO NOT HIRE BROOKSIDE. …

  85. I started using Brookside last fall because I wasn’t happy with TruGreen. I am very happy now with Brookside. The lawn looks better, and I can see on my security cameras they do a very thorough job.

  86. I’ve used many other services and Brookside is the best hands down. They are great with communication, excellent to follow up on issues, hire all professional people, and take initiative when they find something that they can improve. Great company!

  87. Brookside Lawn Service was prompt to give us our estimate and to service our lawn, when the competition didn’t seem to care. Their Lawn Techs do a great job and really look over the lawn when they treat it. Great Job!!!

  88. I’ve used Brookside for over 8 years on 2 different properties and I’ve always been extremely pleased with their service, attention to my yard, quick response back to calls about any questions I have. Their Tech’s are always polite and …

  89. We were using a popular lawn service for probably 25 years. We kept adding applications thinking that would help our lawn to look greener and thicker. We realised that no matter what we did to improve the lawn, we were not happy. We read up …

  90. We’ve used Brookside for 3 years now and they’ve always been incredible, but today, we were reminded again of just why we love their customer service! We have 2 dogs that routinely litter the yard with toys, and while we try our best to …

  91. We have used Brookside Lawn service for many years and love the results of our lawn. My neighbors noticed how nice our lawn was looking and they are now using Brookside. This company goes above and beyond to help you reach your lawn goals. …

  92. We replaced our previous lawn care service with Brookside this year. We chose them based on good reviews from others (and the look of their lawns). Brookside immediately took the time to thoroughly inspect our lawn, clearly explain and …

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