Horrible customer service! This company should be criminally investigated! BS charges and excessive charges for “service.” Too bad folks in that area have no other choice for water utility or this company would be out of business! So glad we moved and don’t have to deal with them anymore!
Brown Country WAter Utility has always helped to answer questions and in a major leakage issue they were very rapid to respond and find a solution.
I think they’re great and the water is of good quality. …
A bunch of incompetent jerks. We paid our bill and our services are still off. It is 90 degrees outside and we have animals. We told them we were worried about their health and they told us they could care less. I’ll be contacting the OUCC. These crooks need to be investigated.
The absolute worst but you have no choice. I have lots of pics of brown water right from the tap. Ruined hot tub filters and laundry and created bottled water Expense. Lost more than $1k in leaked water AFTER I called tech to investigate. …
The worst water company ever. Said i used 40000 gallons in one month when my pool hasnt even been filled since september. Needless to say I’m livid and they expect me to pay 400$ especially when they come and look at my meter and replaced …
Water outages are excessive, vastly more than I’ve experienced anywhere else. Not sure whether the fault lies in the infrastructure or with poor operation/management…or both…but shouldn’t be my concern. An instance where monopolistic …
I asked for something in writing stating that our service wouldn’t go up or have new hidden charges for the new meters, and they acted like i was speaking to them in a foreign language. This company has destroyed my drive and yard. They …
They have horrible customer service.
Rude, if only there were another water company to work with.
As someone new to the area, I’ve experienced very helpful and nice staff.
Horrible customer service! This company should be criminally investigated! BS charges and excessive charges for “service.” Too bad folks in that area have no other choice for water utility or this company would be out of business! So glad we moved and don’t have to deal with them anymore!
Brown Country WAter Utility has always helped to answer questions and in a major leakage issue they were very rapid to respond and find a solution.
I think they’re great and the water is of good quality. …
A bunch of incompetent jerks. We paid our bill and our services are still off. It is 90 degrees outside and we have animals. We told them we were worried about their health and they told us they could care less. I’ll be contacting the OUCC. These crooks need to be investigated.
The absolute worst but you have no choice. I have lots of pics of brown water right from the tap. Ruined hot tub filters and laundry and created bottled water Expense. Lost more than $1k in leaked water AFTER I called tech to investigate. …
The worst water company ever. Said i used 40000 gallons in one month when my pool hasnt even been filled since september. Needless to say I’m livid and they expect me to pay 400$ especially when they come and look at my meter and replaced …
Water outages are excessive, vastly more than I’ve experienced anywhere else. Not sure whether the fault lies in the infrastructure or with poor operation/management…or both…but shouldn’t be my concern. An instance where monopolistic …
I asked for something in writing stating that our service wouldn’t go up or have new hidden charges for the new meters, and they acted like i was speaking to them in a foreign language. This company has destroyed my drive and yard. They …