My 93-year old mother has been under the care of Dr. Philip Niles since 2018 for dry macular degeneration. His professionalism, expertise, and compassion for his patients undeniably receives a five-star rating. Isul, a technician of Dr. …
Insane wait times. Appointment at 3pm, was not seen until 445p. Turned off TV of waiting room and locked the door …. closing down but patients still needed to be seen.
Asked to switch appt to Williamsville office. As I live in Amherst. Rescheduled my appt. Still in O.P. lady on phone acted like I was a bother. Not a fan of places that are supposed to care for you, that act like you’re a bother and dont listen to you and what you ask. Not a good start.
I feel very fortunate to be treated and followed by Dr. Lee. My pmd told me Dr. Lee is exceptionally qualified and way beyond the talent expected or normal for this area. He was educated in his specialty at Wills Eye Hospital, the number …
I love Dr. Lee in Orchard Park, but he has decreased his hours. I was forced to go to the Main street office. The staff was completely unprofessional. They left me in the waiting room for almost two hours without acknowledging that I was …
So very thankful and grateful to Dr Niles. I had a spontaneous retinal detachment; which was incredibly scary, but he performed laser surgery and my vision was restored! I can’t say enough about how wonderfully I was treated throughout the whole harrowing episode! Definitely recommend Dr Niles!!!
In mid-July I woke up with what turned out to be a retina tear and partial retina displacement. I was referred to Dr. Niles for treatment. I feel blessed to have had him deal with my situation. With his treatment/care, my eye has had a …
It’s so unfortunate that I have to leave a review because Dr Niles himself was phenomenal. I didn’t have an issue whatsoever with the treatment, but when it came time for billing the nightmare occured. The billing manager Dawn and office …
I am very pleased with all the staff. They are very kind and caring.
They helped me through an emergency eye surgery which was very difficult for me. They were wonderful!
Unfortunately, I found the office staff abrupt and unempathetic. Dr. Niles seemed a bit condescending in his use of an analogy to explain the retinal vein occlusion I was suffering. Although the office scheduled almost immediately me as a …
My 93-year old mother has been under the care of Dr. Philip Niles since 2018 for dry macular degeneration. His professionalism, expertise, and compassion for his patients undeniably receives a five-star rating. Isul, a technician of Dr. …
Dr Niles is a great doctor!
Insane wait times. Appointment at 3pm, was not seen until 445p. Turned off TV of waiting room and locked the door …. closing down but patients still needed to be seen.
Asked to switch appt to Williamsville office. As I live in Amherst. Rescheduled my appt. Still in O.P. lady on phone acted like I was a bother. Not a fan of places that are supposed to care for you, that act like you’re a bother and dont listen to you and what you ask. Not a good start.
I feel very fortunate to be treated and followed by Dr. Lee. My pmd told me Dr. Lee is exceptionally qualified and way beyond the talent expected or normal for this area. He was educated in his specialty at Wills Eye Hospital, the number …
The doctors and staff are professional and friendly, attentive and compassionate.
Wait time is very reasonable. I’m usually in and out within an hour.
I love Dr. Lee in Orchard Park, but he has decreased his hours. I was forced to go to the Main street office. The staff was completely unprofessional. They left me in the waiting room for almost two hours without acknowledging that I was …
So very thankful and grateful to Dr Niles. I had a spontaneous retinal detachment; which was incredibly scary, but he performed laser surgery and my vision was restored! I can’t say enough about how wonderfully I was treated throughout the whole harrowing episode! Definitely recommend Dr Niles!!!
In mid-July I woke up with what turned out to be a retina tear and partial retina displacement. I was referred to Dr. Niles for treatment. I feel blessed to have had him deal with my situation. With his treatment/care, my eye has had a …
It’s so unfortunate that I have to leave a review because Dr Niles himself was phenomenal. I didn’t have an issue whatsoever with the treatment, but when it came time for billing the nightmare occured. The billing manager Dawn and office …
I am very pleased with all the staff. They are very kind and caring.
They helped me through an emergency eye surgery which was very difficult for me. They were wonderful!
Unfortunately, I found the office staff abrupt and unempathetic. Dr. Niles seemed a bit condescending in his use of an analogy to explain the retinal vein occlusion I was suffering. Although the office scheduled almost immediately me as a …