The folks at Bug Express are always kind when we schedule appointments, the guys that come out to spray are knowledgeable and informative any time we need to take preventative measures, and they show up on time which we all know is a plus! Great customer service all around!
They came on time called before they arrived inspected and treated the house explained the procedure we ask questions he answered all very professional!🤗👍👍 …
Alfie did an extraordinary job I would like for him to keep coming out if possible he went over and beyond. He is a great asset to your company Thank you
They did a free termite inspection and gave me a lot of information for free. They were super nice and professional. Highly knowledgeable as well. Zero complaints whatsoever.
Great customer service from the office all the way to the technician. Greg came out to my house and was so polite, friendly and informative. Thank you Bug Express!
The lady that comes and “sprays” our apartment complex is always rude. Seems to hate her job for what ever reason. Why hire someone that’s gonna be rude to me and my family. Wish we could get someone else to spray instead or a different company.
A year ago I had a big wood ant issue. And being a new business I needed my store serviced also, due to the home being attached to my store. I have had no further issues with ANY BUG whatsoever. Thank you so much!!!!!
Bug Express used to be really good but not impressed anymore. They have been out twice in the past two and a half months and our problem is worse now than it was before they came. I called for another free retreat since 90 days have not …
Cookie came out and treated the whole house in preparation for the winter and found we had a wasp nest attached to the side of the house. He treated it and was very professional and courteous. We were very pleased with his attention to detail and light humor! Thank you Cookie!
I have used Bug Express for years because of their outstanding customer service along with their knowledge of pest control. If we found any pests in between quarterly treatments, they would immediately and take care of it for extra charge. …
I contacted a few exterminators in San Angelo to survey my home for carpenter ants. Many of these businesses tried to upsell other services, in the first moments of my phone call. …
We are brand new to the area and just bought a house and found bed bugs! I called the office and they treated our house the same day! Anita, Jaime and crew were very compassionate and understanding and helpful. Everyone I talked to was …
Just the nicest group of people working here. They take the time to explain what they are doing, go above and beyond to make sure ever is done exactly right. I highly recommend them!
I would strongly suggest that know one call bug express. There not professional. For one when. I called to make an appointment they me up for the next day and never showed up. So I made another appointment for two days later and they never showed. Yea these guys are horrible. Horrible customer service. I would grade these people an F.
I’ve been using their services for over a year now but hadn’t gotten around to saying how great they are, they go above and beyond to give you quality service and bend over backwards to make sure you’re happy. It’s homegrown local businesss like this that I miss when I’m working out of state, we’re spoiled sometimes San Angelo!
We have been dealing with a German roach infestation for 3 weeks now. We have talked to bug express to help and they haven’t done anything to alleviate this urgent situation. Due to how long they are taking this situation has gotten worse. I am upset and disgusted over this entire situation. Do better.
Alfonso came out and serviced our house today. He did a fantastic job. They squeezed us in when we didn’t have an appointment and were very clean and professional. Definitely happy with our service! We liked it so much we signed up for the quarterly service also!
Been using these company for several years. They do a great job, come every quarter to spray my place. I don’t see as many scorpions and spiders. Their professional and friendly. Highly recommended.
Junior came out and sprayed our new house, he was very knowledgeable and friendly and explained everything. He was a great guy, extremely friendly, and made us laugh. I hate bugs and have a huge fear of them but I’m glad they took care of them for us!
Adam from Bug express provided excellent service. He was professional and friendly, and was patient with my dogs. I have used Bug express for several years now and I’ve never had a problem.
We have been using Bug Express for years. Everyone them at works there is beyond friendly. Mason is our service guy and he is amazing. He always goes above and beyond to make sure he does the job right. I would highly recommend Bug Express and Mason.
I’ve called three times now to schedule service. Each time I’m told that I’ll get a call from a specialist within 24 hours. I’ve never received that call. I hope that the quality of their customer service in the call center isn’t a reflection of their pest control service as well.
Thank you to the hero gentleman that came to treat our property for horrible ticks! They just appeared out of nowhere seemingly in late July. He did a thorough job powerspraying our entire yard in 100 degree heat!! Thank you so much!!
After buying my first home I soon figured out that the previous owners & my neighbors never rake the leaves in their yard around their entire house. After I raked the piles of leaves in my yard it stirred up some bugs. I contacted Bug …
The folks at Bug Express are always kind when we schedule appointments, the guys that come out to spray are knowledgeable and informative any time we need to take preventative measures, and they show up on time which we all know is a plus! Great customer service all around!
The Best!!!
Great service
Jamie is Awesome!!
On time. Professional service.
Great friendly staff ! Made me laugh 😂 thanks guys! …
This people are great at what they do. And the price was not bad at all!
Great customer service and Adam solved our major problems!!! Reasonable prices too!
The technician was very knowledgeable and very quick. Good job
Great professional service – from Loretta to the technicians! Alex does a great job!
Showed up on time and did an excellent treatment
So friendly and cares about your issues!
Thank you for all you do. I really do appreciate the good job that Daniel does. He comes in and he remembers all what needs done.
Had to get our house treated twice but service was prompt and quick will recommend to anybody
Jaime was just here and he was wonderful as usual. He is so polite and professional.
We use these guys, and so far they are great. We really like Adam
They got rid of my rats really fast but one of my small dogs got into the poison and that cost me almost 200 dollars
Absolutely fantastic service. They’re careful, prompt and reasonably priced. They have certainly earned our business.
Fantastic company with fantastic owners and loyal employees. Simply the best in San Angelo.
They came on time called before they arrived inspected and treated the house explained the procedure we ask questions he answered all very professional!🤗👍👍 …
Friendly and professional. I did have to get respray once. They were very nice about coming back quickly.
Alfie did an extraordinary job I would like for him to keep coming out if possible he went over and beyond. He is a great asset to your company Thank you
The sprayer was on time and very friendly and knowledgeable. If there was still a problem, they will come back to redo it.
They did a free termite inspection and gave me a lot of information for free. They were super nice and professional. Highly knowledgeable as well. Zero complaints whatsoever.
Great customer service from the office all the way to the technician. Greg came out to my house and was so polite, friendly and informative. Thank you Bug Express!
I have used bug express for the past 6 years. I have now had a problem scheduling them or getting rid of any issues that have arised.
The lady that comes and “sprays” our apartment complex is always rude. Seems to hate her job for what ever reason. Why hire someone that’s gonna be rude to me and my family. Wish we could get someone else to spray instead or a different company.
I love Bug Express and especially our technician. Great service and great people for a great price!
A year ago I had a big wood ant issue. And being a new business I needed my store serviced also, due to the home being attached to my store. I have had no further issues with ANY BUG whatsoever. Thank you so much!!!!!
Bug Express used to be really good but not impressed anymore. They have been out twice in the past two and a half months and our problem is worse now than it was before they came. I called for another free retreat since 90 days have not …
Cookie came out and treated the whole house in preparation for the winter and found we had a wasp nest attached to the side of the house. He treated it and was very professional and courteous. We were very pleased with his attention to detail and light humor! Thank you Cookie!
I have used Bug Express for years because of their outstanding customer service along with their knowledge of pest control. If we found any pests in between quarterly treatments, they would immediately and take care of it for extra charge. …
I contacted a few exterminators in San Angelo to survey my home for carpenter ants. Many of these businesses tried to upsell other services, in the first moments of my phone call. …
very respectful workers when they come out to spray your house for bugs. always ask what bugs r you seeing that concern the home owner
We are brand new to the area and just bought a house and found bed bugs! I called the office and they treated our house the same day! Anita, Jaime and crew were very compassionate and understanding and helpful. Everyone I talked to was …
Just the nicest group of people working here. They take the time to explain what they are doing, go above and beyond to make sure ever is done exactly right. I highly recommend them!
I would strongly suggest that know one call bug express. There not professional. For one when. I called to make an appointment they me up for the next day and never showed up. So I made another appointment for two days later and they never showed. Yea these guys are horrible. Horrible customer service. I would grade these people an F.
I’ve been using their services for over a year now but hadn’t gotten around to saying how great they are, they go above and beyond to give you quality service and bend over backwards to make sure you’re happy. It’s homegrown local businesss like this that I miss when I’m working out of state, we’re spoiled sometimes San Angelo!
We have been dealing with a German roach infestation for 3 weeks now. We have talked to bug express to help and they haven’t done anything to alleviate this urgent situation. Due to how long they are taking this situation has gotten worse. I am upset and disgusted over this entire situation. Do better.
Alfonso came out and serviced our house today. He did a fantastic job. They squeezed us in when we didn’t have an appointment and were very clean and professional. Definitely happy with our service! We liked it so much we signed up for the quarterly service also!
Always a pleasure to hire this company. They are professional, punctual, and reasonably priced. And they understand my hatred for bugs. 🙂
Been using these company for several years. They do a great job, come every quarter to spray my place. I don’t see as many scorpions and spiders. Their professional and friendly. Highly recommended.
Junior came out and sprayed our new house, he was very knowledgeable and friendly and explained everything. He was a great guy, extremely friendly, and made us laugh. I hate bugs and have a huge fear of them but I’m glad they took care of them for us!
Adam from Bug express provided excellent service. He was professional and friendly, and was patient with my dogs. I have used Bug express for several years now and I’ve never had a problem.
We have been using Bug Express for years. Everyone them at works there is beyond friendly. Mason is our service guy and he is amazing. He always goes above and beyond to make sure he does the job right. I would highly recommend Bug Express and Mason.
I’ve called three times now to schedule service. Each time I’m told that I’ll get a call from a specialist within 24 hours. I’ve never received that call. I hope that the quality of their customer service in the call center isn’t a reflection of their pest control service as well.
Thank you to the hero gentleman that came to treat our property for horrible ticks! They just appeared out of nowhere seemingly in late July. He did a thorough job powerspraying our entire yard in 100 degree heat!! Thank you so much!!
After buying my first home I soon figured out that the previous owners & my neighbors never rake the leaves in their yard around their entire house. After I raked the piles of leaves in my yard it stirred up some bugs. I contacted Bug …