Bug Man Exterminating

Pest control, Bug Man Exterminating

Got pests? Call Bug Man today. Bug Man Exterminating provides homeowners and businesses across in Roanoke, Salem, and surrounding areas with effective pest control solutions, from termite control to green and organic pest treatments.

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Bug Man Exterminating Contact Details

  • 1918 Orange Ave NE, Roanoke, VA 24012
  • 540-345-2200
  • Friday 8AM to 5PM
    Saturday 9AM to 2PM
    Sunday Closed
    Monday 8AM to 5:30PM
    Tuesday 8AM to 5:30PM
    Wednesday 8AM to 5:30PM
    Thursday 8AM to 5:30PM
  • https://www.bugmanext.com/
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Bug Man Exterminating Reviews ( 250 )

  1. The technician that come out to exterminate my basement was very friendly and explained everything to me of what was involved. He did a excellent job.*****

  2. We have used Bug Man for the past 3 years for stink bug treatment. This year the new tech sprayed our luggage (which was in storage) with a white powder which required soap and water to remove. We were not expecting to scrub and dry our …

  3. The insects around the house including the hated earwigs, stinkbugs, and ants have decreased 99.9999 percent. Very happy with the outcomes of the services they provide.

  4. Well I have never actually used Bug Man exterminators are, I can tell by their great reviews that they are a reputable company and can be trusted to do a good job!

  5. Not very nice on the phone,the lady I spoke to had a attitude and really was just rude! I will NEVER do business with them nor will I recommen to anyone!

  6. BEWARE. Their tactics are very SCAM oriented. Will nickel & dime you for a subscription, then attempt to pile fees on top of them. Their business ethics just feel so wrong. Be ready for upcharges and fees. Bad business. Would NOT recommend.

  7. I have Bennett using Bug Man Exterminating for more years than I can remember. Excellent service and technicians. Quality work. Never and I mean never an issue.

  8. Bug Man exterminating handles taking care of where I work and everyone that comes in is always very pleasant. Have also had several others who use them compliment on how professional and affordable they are!

  9. We’ve used bug man for several years and never had an issue. The guys that come out are always so friendly, and make sure we’re not having aby issues they need to address while there. I’d definitely recommend bug man!!

  10. When I originally signed my pest control agreement the terms were AFTER the service had been completed satisfactory I would pay for the services rendered. This was the terms that I agreed to. Then on my last service – after never being …

  11. This company is great, answered all my questions ahead of time. Daniel showed up on time, explained everything he was doing and did it all while not bothering my kids or my dog. I would recommend Bug Man to all my friends.

  12. For the first time ever, I started to see evidence of mice! Freaked me out, so I was glad they could respond quickly. Very thorough and no more evidence of a problem.

  13. They was great I see ain’t been a month yet and I have seen a big difference and a lot in my progress I just want to thank the gentleman that came out he was great

  14. Very pleased with service…..had a problem with our well after he left, the water became cloudy and clay residue. Inquired with a well company and they said it was probably from the termite process…..without water for days still not completely clear!

  15. Excellent service from start to finish. Technician (Steve) showed up promptly, reviewed cost and recommended service plan, performed task and called back afterward to recap. Would definitely use again.

  16. We live in the woods and our house was getting an insane amount of random misc. bugs – not nests or infestations of one species, just more spiders and other random insects than we considered normal. My wife called and spoke with Amanda at …

  17. Joey was very courteous and always met the time frames provided. Was receptive to return trips if needed. Recommend he and the company for service needs, and if we have need, will call.

  18. Joey, is our exterminator and does a fantastic job. He’s available whenever we have a need. He’s the best and we are so happy with Bug Man and Joey!! I would recommend them to anyone!!

  19. Dwight is the best. He is prompt, precise, careful, reliable, professional, kind, and he takes great care of us. All of these are needed in the pest control of my preschooler’s playground. The staff is always eager to help fit him in on our schedule, also, so that my students don’t miss their much needed outside time!

  20. Very nice, appeared knowledgeable, thorough and efficient
    Update:
    Bug Man was here a month ago and I am having the best bug free summer ever. Wish I had used them years ago.

  21. We had sawdust in our cabin three years ago. We called Bugman, and they came out and sprayed for over $600. They also sold us an annual contract of $100 to inspect and respray if the bugs return. …

  22. My wife and I recently moved into a new home and it was filled with spiders. Ever since Cory came out and sprayed we haven’t seen one. Very nice customer service when you call the main line as well!

  23. I have been dealing with Bug Man Exterminating for over 20 years. They are always prompt, professional and get the job done right the first time. Always a pleasure to deal with everyone from the inside associates to the technicians.

  24. Customer service and response was excellent but as far as their work I was very disappointed. I had Bug Man spray inside and outside for ants and spiders. The service technician seemed like he was in a rush to get the job finished and …

  25. I like the people that I have come in contact with very personable ( Rhonda and Zach* Angie? I think is her name the invasion of the demon pests is beginning to slow down just a little bit slower than I thought but Zach and Rhonda said it was a process something i didn’t know I’m very glad i have Bug Man as our service provider 💯 …

  26. I have used Bugman for years in both my real estate business as well as for my personal home. They are always punctual and polite. I highly recommend them to anyone. …

  27. As always a prompt effective service by Bug Man. Wasps were gone one day after the service call. This is the only service we will use and highly recommend it to others. Very professional from the office to the actual service.

  28. Going on our third year, another quarterly visit from our regular tech Michael. Couldn’t be more happy with our service and his work, and will continue to use Bugman for preventative measures as long as we remain at this address.

  29. Just had their CrawlSpace Care crew install the high quality reinforced vapor liner to cover the ground and walls and they also install the Bora Foam Boards along all the walls too. But,before that they did a very thorough job of disposing …

  30. I have used Bug Man for pest control and particularly want to commend its employee, Dwight Bush. Mr. Bush is meticulous in his work, makes sure the inside and outside are treated well and makes sure he leaves no mess in or around our home. He is punctual and a man who really cares about his customers and his company.

  31. They did a descent job. However I was disappointed because they they charged 225 dollars and did less than Brown exterminating had done the previous year for 150 dollars. Brown Exterminating eliminated the problem immediately we will see if Bugman does. Again Brown applies more products for 75 dollars cheaper.

  32. Cory is always professional. He explains what he is planning to do and asks if there have been any problems since the last visit. The service has been excellent,, no pest problems for many years. Thank you

  33. Masson is a friendly, professional and very helpful young man. It is a pleasure working with him to control our bug problems, which, thankfully are few since we started using Bug Man Exterminating.

  34. Excellent customer service from beginning to end! We had yellow jackets taking up residence in a wall of our house. We called Bugman. The person I spoke with on the phone was extremely friendly, even when we initially canceled because my …

  35. It took 5 minutes. He went into the basement and that’s the last I saw of him. In his report he described my attic level as unsafe when in fact it is carpeted and panelled and serves as my guest room. I have not had time to check for other inaccuracies but I’m sure they’re there

  36. The visit covered inside and outside. The service person was great, on time and very professional. We have been very well pleased with the service we have received from Budman and would recommend them to others.

  37. I moved into a 40 year old home that had been rented for two decades. Two decades of neglect. It had been vacant for a year. After the home was sprayed, the cockroaches started dying, the bell hornets died & other various insects died. No more ants, fewer spiders & peace of mind were the result of my very first service!

  38. First let me say that Joey was the technician assigned to me and he was very helpful, professional and friendly. He was the reason I called back for an appointment after the consultation. However, yesterday when I spoke to the service mgr …

  39. These folks are the best. Justin Spencer is my service rep and he always does a great job. We have been doing business with Bug Man for about a year now and are totally satisfied with the results. Highly recommended! A+

  40. I’ve used Bug Man for years on all of my rental and personal properties. They’re great about scheduling and they clearly communicate service contracts and charges. Inspections are thorough, they’ll even tell you when they don’t find anything that needs to be treated.

  41. You do a great job. Daniel is a very nice technician. However, when you leave our house, you leave an invoice showing that we have $120.00 due. there is nothing on our slip that tells us that our payment will be charged to our visa. SO …

  42. Bug Man has always been informative professional and courteous when visiting our home. Our technician Dwight is a good person that always takes the time to answer questions we may have. …

  43. He was awesome called day before he came to Plantation townhomes and let me know what time he was coming the next day. He was very polite He sprayed on all three floors and I paid him the cash fee that y’all do for our townhouses and he gave me a receipt. This is about the 6th or 7th year I think we’ve used y’all maybe longer.

  44. Outstanding service, punctual and thorough extermination. Service provider was excellent. Very professional and informative. Highly recommend them.

  45. Preventative service. I was impressed with the technician- he was punctual, friendly, efficient, and knowledgeable. I appreciate the kid and pet-friendly guaranteed pesticides. Will be using them regularly.

  46. Michael my tech was fantastic he did outstanding job. I enjoyed talking with him and the excellent service that he provided. He was on time and very nice person.

  47. Was expecting more than just a couple of bags of bait thrown around. Wanted the holes closed but was told he didn’t bring anything but bait. I feel it was a complete waste of my money. Had to call another company that did the job correctly. Would not recommend this company to anyone.

  48. From making the initial appointment to the termite inspection to the actual treatment, everyone I came in contact with from The Bug Man Exterminating Company was professional and personable. I believe them to be trustworthy and am completely confident in the services provided.

  49. We had Bugman get rid of mice in 2/21. Hadn’t seen any until last week. They sent someone the same day. He added more protection and we haven’t seen any more. I’m hoping the outdoor “traps” will keep the mice outdoors. Thanks for answering the call so quickly.

  50. They were very informative, and shared hard copies of information to back up their statements. We were pleased with their attention to detail, and feel more comfortable now that we have had our house treated for termites after seeing several small trails.

  51. It has been a couple weeks and I may have seen one ant since the initial spray. I was impressed with how much exterior spray was used. My ant and spider issues have been fixed for now. I look forward to the next quarterly application to help with the fall stink bugs.

  52. I would have paid twice what they charged me. The price was right for sure.

    The most professional company I’ve ever had work on my house. Brad Campbell and …

  53. They told me the termites be gone in 3 days I received a letter stating they might come back a few more times. I paid a lot of money thinking my problems were solve but I guess I have to wait and see.

  54. I purchased 4 of the boxes @ $50 each and paid for them in full (2 of which conviently disappeared within 2 days after I cancelled the monthly service). The ‘manager’ was completely rude and hateful to me. She agreeded to cancel the …

  55. We have a contract with Bugman. Have used them since we moved into our house 5 years ago and we had ear wigs. We have been bug free since. They are professional, quick if you need them, knowledge about the pests. I can’t say enough about them.

  56. Consistently notified ahead of time and reminded of appointment. Always punctual, polite, efficient. Fees are reasonable. Easy to contact by phone or email. Bug Man has followed up with concerns in between scheduled service. I used …

  57. Moved to local area 6 months ago, just received our second quarterly treatment, and more than happy with everything. Technician is professional, polite and very attentive. Highly recommend The Bug Man for your home protection.

  58. Bugman came out quickly and effectively treated our active termite problem for a very competitive price. We use their yearly program to make sure that we don’t have any further problems and couldn’t be happier. Highly recommend them for any bug problem you’re having.

  59. 5/2022 update: Had another great service call by BugMan. Mason is our new representative and he showed the same level of courtesy and knowledge that Steve did. He is above and beyond friendly and answered all of my questions quickly. …

  60. i couldnt even just get my place inspected because if i didnt have money for treatment i was wasting their time. i have 3 small kids and just wanted to atleast know so i could prepare!

  61. Technician was professional, courteous and informative. Did not pressure us into any service or contracts. Gave us the information and allowed us to decide on our level of service. Office staff very friendly and helpful before and after our service.

  62. They took the time to explain all the plans they offer to keep bugs away from and out of the house. The house also previously had termites before I bought it and they went through to make sure there were no more issues there. The yearly …

  63. I was very impressed with our service representative. He was on time and very professional. He also gave us more information on preventive maintenance and other services provided by the company. I will recommend to all my friends and family! Thank you!

  64. Cory is always on time, professional and knowledgeable. The services he provides ensure me I will not have any unexpected spider encounters or any other creepy crawlers catching me off guard.

  65. I have been using Bug Man Exterminating for many years and I have never had a problem. I get my quarterly pest control services right on time and I am always contacted prior to the service so I know when they are coming. I usually get the …

  66. I rarely ever write reviews, but this company is amazing! All the techs that have been out have been super professional. The ladies in the office are always so welcoming and kind. They are always on time and anytime I have questions, they are very quick to answer the phone. Recommended to everyone I know!

  67. I had used Bug Man many years ago and had been meaning to contact them to come back due to having a continued ant issue this year. My procrastination was squashed when I opened my door to leave one morning and a very large medium sized …

  68. I have been a customer with Bugman for 20 years and have found their service to be very good, They come at the time of the appointment or text if they will be late and do a thorough job. Currently I insist that the technician be vaccinated in order to enter my house and they have complied with my request.

  69. Everyone at Bug Man, including the office staff, was extremely helpful, courteous, and most informative. I feel confident that their treatment will eradicate the termite presence that I have found. Their reasonably priced annual warranty …

  70. Second time user of this company. Both times the folks were friendly, open, professional and timely. The services only required my elderly mother to be out of the house an hour or so which is incredibly helpful as she is for the most part …

  71. Bug Man has did a really good job for us for what we needed. Our Ants are mostly gone after just a week or so and we had plenty of Carpenter Ants in the house. We will use Bug Man for all our needs now since they have did a great job from …

  72. I bought a house and my realtor used this company for the termite inspection but they did not thoroughly inspect it was a lie I had active termites

  73. We did both a Termite Preventative Treatment and a general pest preventative treatment with this company and they were fantastic. Very communicative, fair prices, high quality product (safe for kids and pets). The technicians were friendly …

  74. I highly recommend Bug Man Exterminating! We recently had a millipede/spider issue and they 100% took care of it. I worked with Bobbie initially, and she was wonderful in getting my inspection on the books quickly, even with a full …

  75. We have used Bug Man since 2015. The technicians have always been on time and efficient. I have always been happy with the service until recently when I have not been happy with the scheduling with the office staff. It is not flexible for people who work outside the home.

  76. We had a small bed bug infestation after we had a bathroom remodel and the less-than-great company that was chosen by our landlord most likely brought the little buggers with them. Not wanting to repeat that mistake, we went online and …

  77. Technician was on time, courteous and came back when he said he would to complete service. (As he wanted to wait until it was not raining to be sure the exterior of our home was properly treated.) …

  78. I had a large in-ground yellow jacket nest that I felt required professional attention. My Bugman technician arrived on time and they did excellent work. The technician willing answered all my question and they were very pleasant. My experience with Bugman was very good and I recommend them for your pest eradication needs.

  79. Really great service. We had a problem with mice in the house and BugMan Exterminators came out quickly and assessed the situation. They devised a plan that was pet friendly and in a few weeks we had no more mice! Friendly service, very reliable, came in the time window provided. We are very pleased!

  80. What an awesome representative Jeff is for the company!! He is a stellar technician who is professional, caring and knowledgeable about all services as well as the products the company offers. After learning of our problem, Jeff …

  81. We just started services with this company and it has been awesome. As a small business owner I chose this company because they give back to the community. From the first call until today they have taken take of me and my family. Highly recommend!!

  82. The technician arrived within the appointment time. He was helpful and adjusted his schedule to include a new second location for us. Very responsive and accommodating.

  83. Excellent sameday service to eliminate a nest of yellow jackets. We was not able to see the nest since it was under some tools and equipment. The technician was successful in eliminating the pest. This Is day 2 since he was here and no bee’s to be seen.

  84. Awesome company and very happy with their service! Mason took care of our wasp infestation and several other pests that we have battled in the past. We have not had any more problems since we started our service contract with Bug Man Exterminating!

  85. I was very pleased with my interaction with Bug Man Exterminating all the way around. Their office staff was efficient and easy to talk to as well as knowledgeable and helpful. The technician that came to my house was very courteous and …

  86. Crawlspace Encapsulation, everyone there is very helpful when we had any questions, they were quick to return call, very professional, and did a great job in a very tight area !

  87. They were great and easy to talk with and schedule. They were very responsive and on time with what we schedule. All around a great company and I would highly recommend.

  88. I just had Bug Man treat our new 3 car garage, and to apply new treatment for our existing house. The reason I chose Bug Man was that of several companies I contacted regarding the new garage treatment, Bug Man was the only one who had …

  89. I can’t speak to the administrative side of the business aside from reception being extremely polite and helpful, happy to work with sudden schedule conflicts and changes etc, but I can tell you if you want an exterminator that will leave …

  90. I live in the country, so I have all kinds of critters… they have helped tremendously. They always come when they say, and they help with everything. Spiders, bees, ants, everything! Very friendly and professional!

  91. Both guys that came were friendly and knew their stuff. I talked fishing with the one guy that that came the most. The other guy only came once. Sorry I don’t remember either’s name. I’ve seen a definite decline in cockroach numbers. Only 1 since the last visit. Good job!

  92. We bought the service plan, so we will see. Very nice office staff & our tech was very thorough in his explanation about cost & the best way to treat for mice in the basement.

  93. My Bugman employees are vaccinated & boosted, text me when they’re on the way, are thorough in spraying all areas of the house & give special attention to anything I point out (e.g. window sills in our bonus room). I’m happy with the quarterly service.

  94. Jeff was such a nice man! He did the general pest control (lots of spiders here at the lake). He even knocked down the cobwebs and used a blower to hit the spots he could not reach! I am very impressed with this service and will definitely use them in the future!

  95. Alex was so kind, easy to communicate with, and eager to assist our household! I’m thankful for his expert advice and skills. He was caring and super helpful with the task of eliminating mice. We are so grateful and will definitely be calling this company again if the need arises! Thank you Alex!!!

  96. I had a mad nest of hornets/yellow jackets on my porch making it impossible to get my mail and enjoy summer evening porch sits! I had already poured nearly $100 into buying bottles of sprays and foams that just weren’t getting rid of them. …

  97. Crawl space care did the encapsulation of 2 dirt floor basement areas for us. Chris and his crew gave outstanding customer service even in assisting us with some heavy items that were NOT a part of the basic job scope. They did an excellent …

  98. We have used this company 3 times over the past 3 years and have found great service each time. Employees, in person as well as on the phone, are professional and kind. They are on time, begin work upon arrival and ask us if we are happy …

  99. Bug Man installed a basement encapsulation system, sump pump and dehumidifier. They showed up when they scheduled, were polite and professional. They did a great job. We had an issue a week later and the owner, Derek, drove two hours to fix …

  100. Brandon, Carter, Jacob, and all the other guys who helped schedule and complete our crawlspace work were extremely polite, professional, and hard workers. They arrived on time, confirmed the work we wanted done, and had everything they …

  101. We took a leap of faith after meeting with Brandon to inspect our crawlspace and discuss the options available to correct the issue. The quote was very thorough and detailed as there were no hidden costs. …

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