Bug Tussel provides competitive pricing, quality service, and state of the art high-speed wireless Internet, Cellular, and Entertainment solutions. Serving the unserved and underserved communities of rural Wisconsin and beyond.
| Friday | 8AM to 6PM |
| Saturday | 9:30AM to 6PM |
| Sunday | Closed |
| Monday | 8AM to 8PM |
| Tuesday | 8AM to 8PM |
| Wednesday | 8AM to 8PM |
| Thursday | 8AM to 8PM |
417 Pine St, Green Bay, WI 54301
Finally fast internet in the country
only problem I had with Bug Tussel was with billing. Every 6 months for some reason they claim they didn’t receive my payment, although they were sent 1-2 weeks in advance. I then had to pay a late fee. Payment was even dropped off at the …
Get kicked out 5 or more times a day, which is ridiculous considering I pay $100+/month.
So far, so good.
A few signs for advertising.
Where is my review?
I’ve already reached out. They don’t call back. I have no WiFi at night.
Bug tussel wireless is great! I get great signal out in the woods. 🙂
Wifi cuts in out. Haven’t had wifi for two days.
Our service has been exceptional! We had Huhgs and had nothing but problems
Does not perform as advertised. Poor customer service. Looking forward to getting another ISP when service is available.
I highly recommend this Internet Service Provider. No contract. No data cap. Consistent internet connection. I love it!
Poor service, always a problem on “our end.” Tech’s whatever response was nothing but rude.
I would appreciate the service more if it actually told me when maintenance or problems were going on, so I didn’t have to wait 15 minutes or more to open up a page of google search results.
They were quick to respond and the service is the best available in the area that we are in. It came highly recommended.
Billing. Called them twice about our bills. So far nothing has been done.
I definitely recommend contacting customer service if you have any issues. They work with you and are very helpful. That was my experience anyway.
The best option for rural internet. Not always the best speeds, but better than most.
The internet only works a fraction of the time. I restart the router and hope for a connection. Hit and miss at best.
It’s very slow. It works when it wants too. I called in and I was told that there service was fine and it was my problem so I’m fixing it by going with hugest net for the same price
Literally I live right next to the tower and have horrible connection for no reason, it cuts out randomly when it shouldn’t and I called them and they said they’d call me back to set up a time for someone
to come out and no one called
The worst internet ever. Stalls out to no connection every single day between 3 and 9…. Still gotta pay full price tho. And carry large data plan on my phone to supplement….. Lucky I have no other alternative….
It’s good during off hours.Peak hours 5-10pm, while everyone is trying to use it, is high latency and 0.5-2Mbps download. Heavy packet loss
Horrible customer service. Signal is very intermittent and customer service doesn’t respond.
Every person I had contact with was respectful and courteous.
I enjoy having Bug Tussel as the service is as advertised given my remote location, I really appreciated the install for a whole house renovation which took a couple of steps. Thanks Bug Tussel for delivering as promised for my location.
I have been waiting 2 days for someone to contact me about my internet that isnt working. I have more issues than good with this service
Took pictures of my yard and tractor to use in their facebook ads without asking permission. While this is technically legal since it was in view from a public road, I don’t want to be used to shill their service, so it’s creepy and unprofessional.
Bug Tussel service in the Saxeville area is bad, bad, bad. Lots of promises to upgrade, but so far just promises.I am about to dump them and go to Star Communications as I cannot see how their service could be worse.
Where are you….? I’M CALLING TO PAY MY BILL AND YOUR PHONE KEEPS DISCONNECTING. ARE YOU HAVING PROBLEMS?
After years of paying high end bills for limited internet service ($100+/month), I was extremely happy to see a bug tussel car drive down our back road, in which I waved him down and became a customer immediately after finding out I would …
I live in the township of empire and it worked great when we first got it. Now we are lucky to be able to stream anything fully thru the show😕 Repair man said our tower was oversold. I was told it was …
Very very upset with Bug Tussel. My family called Bug Tussel about a week ago to see if we could get service. The following day two men in blue polo shirts were outside our apartment as my hubby was leaving for work they said Carson Dennis …
Had service for couple months now. Drops down at night in half speed. Called after first month to increase speed and did. Same thing. Going to be shopping new carrier. Reading other reviews, they should maybe start fixing problems or won’t have a company soon.
Very good service and much cheaper than TDS
We had this service the end of last year for our seasonal camper in Wisconsin Dells. The service was just ok but at least we had something. We were on the seasonal program which de-activates service for the winter months for a minimal …
The service in our area (Fox Lake, WI tower) is absolutely terrible. We are located East of the city of Waupun. Extremely unreliable and extremely frustrating. We basically have to call in to tech service each and every time we want to use …
I wanted internet at my trailer but didn’t want it every month of each year and Bug Tusslel has a plan with that in mind. Installation was done quickly and when I would be there. …
Let me begin by explaining I am very computer literate and all of my personal equipment is current and is regularly updated so I know it is not me and my equipment or a virus. I live in the Town of Forest and I am one of the first …
Living in the middle of nowhere, the only options I initially had for Internet service 9 years ago were dial-up and satellite (the devil). When Bug Tussel popped up several years ago with service off of a tower approx 1 mile from my house, …
We finally have internet service in the country without buffering. We now watch Netflix and Disney with no interruptions. Fast speeds for us!
Bug Tussel is building a tower in front of my property in conjunction with AT&T. Bug Tussel is in charge of site acquisition, has been uncommunicative, and will not stick to their word. I have called twice and waited a month to speak to …
Sevice is working as planned with high speed downloads and endless data. Very big improvement over any of the other service providers we have used the past 5-10 years. Very satisfied so far.
Has been working great. I have had it for about two months and has only gone out two times and I called right away and got it fixed. I live way out in the county so that’s okay! Only thing I wish was different was the price!! My neighbors pay way less with other company’s I’m just scared to change because I want good wifi.
Our installer was very profession and helpful. He worked through several technical challenges with a new Bug Tussle tower, and physical challenges of our site getting the service set up, but he hung in there and got the job done. …
Billing problem. Charged for an install fee that was supposed to be waived. I did not pay the bill on the day it was due, due to this issue. I emailed them, and never heard back. Internet disconnected. Lovely. Poor CS. Just lots of communication issues, but the internet is as advertised.
I had left my name number for them to contact me when they were in my area. They called and left a message and were quick to respond to my call back, in setting up an appointment for the installation and getting everything ready to go. They …
I have only been a customer for a week. We had a tower outage on day 3, which was a Saturday night. Customer service was not available to talk to until Monday morning. It would have been nice to get an email or text from Bug Tussel …
Absolutely no complaints. I work from home since COVID and without reliable internet I would be unemployed. The young man that came out and did the install worked hard to make sure I had service. It’s costing me a little more but I figure …
Installation was easy – technician was courteous and gave great information. I live in the country and was very worried about how well it would work – so far I have had no trouble at all – speed is fast and I do not lose connectivity.
Doesn’t work in rural areas. New router and still nothing for the price they charge. And , I’m a tech guy in the Milwaukee area so, I know it’s not an issue on my end. Bug Tussle can Tussle my Nutz!!!
Customer service was awesome!!! And getting the service installed in a couple of days after the time we met with the sales rep was just a bonus! We didn’t have to wait the 2 weeks that was initially communicated to us so we were super happy …
Would NOT recommend for a business account they do not care at all what you have going on if you need the internet working right away.
Poor customer service and scam artists. Every time I call, they can never find my account. They told me my debit card declined two times and then charged me late fees and suspended my account. I asked to speak to a supervisor and they never …
We have been having poor service ever since we started BT.
It has been checked out and we where told it’s because of a small stone hill between the tower and our home. Very slow service. Not sure if we will continue this service.
We switched to Bug Tussel due to their claims of wonderful, uninterupted service. That is truly a lie.Providing g 25mps
Would be a five star but at 6-11pm (the main time I wanna use my internet) it’s slow because of network congestion. Wether it’s slowed on purpose or slow because the network can’t handle the people it ruins the point of having internet.
I’ve had three other internet providers and none compare to Bug Tussel. Bug Tussel is reliable, faster, and lower cost than any of the others. I couldn’t be more pleased!
We recently switched from HughesNet and we are very happy we made the move! We receive our service from the Menchalville, WI tower which apparently has older electronics. Looking forward to when we could get faster speed service! (hint, hint….)
I’ve had bug tussel since may of 2022, I live in rural Kewaunee and don’t have a lot of options as far as fast internet goes. To be honest I wasn’t expecting a lot based on my location. I can’t believe how wrong I was. I can stream movies …
We’ve had service for about a month and have had numerous issues. First, stayed home for the install and they called during the appointment window to reschedule…from Thursday to Saturday. They were set to arrive early because I had all …
I used to have a Satellite internet where we lived for 15 years. It was awful, and I had so much trouble. We switched to Bug Tussell, and I couldn’t be happier. Internet speed is excellent, and customer service is fantastic. I share my experience with all my neighbors. Big Tussell rocks! Keep up the superb work!
Totally disappointed in bug tussle. Have had NO service since thanksgiving2022. Drove over 2 hours Adams county. NO service. Called and days later received a call confirming NO service. Rep said would credit account when talking to …
Yes you can get Internet! Our technician checked for the right placement and we have Internet now. So far it’s been able to keep up with us!
Happy to do business with you.
We are in Juneau county.
For one month I’ve been trying to resolve my Bug Tussel service not working (at all) and have contact their customer support multiple time without resolution. They promise to call me back and never do. I am now requesting cancellation of my …
We have used Bug Tussel internet for several years. When we got on board it worked great. It was the best choice for us at the time. Their customer service has been good. The installers also did a great job. But we have noticed increasing …