We have a contract with Burgess that includes quarterly inspection. Every time we have a visit from Burgess I feel that I’m getting my monies worth. They do a thorough review of the home inside and out and answer any questions and offer suggestions as needed. Best of all they are helping us keep our home free of rodents!
We have a problem with small red ants. Burgess was very responsive, very professional, they know what they are doing. I went from frantic to relaxed in a very short amount of time.
Jason never gave up on figuring out how to get the mouse problem as close to stopped as it’s ever been. He was professional and knowledgeable. Thank you, Jason!
Great company to deal with,always professional,but great personalities make it easy to deal with, get job done right every time and they keep up with your yearly .contracts scheduling
Fast& professional service. The technicians that came out each time were so informative & made myself & my daughter very comfortable. Would highly recommend.
Just came across 2 gentleman loudly swearing in the Eastham National Seashore parking lot. Yes, the same National Seashore where nearly everyone from this area brings their families. Frankly was disgusted by the language and volume of their completely inappropriate conversation. Especially in front of my two small children.
Seemless. Prgess Pest personnel arrived, perform our yard spray and was gone without any interruptions to us. Mosquitoe presence has been minimal as a result.
Great local business! Super professional, informative, patient, and much more affordable compared to many other companies. Recommend a million times over!
This is a DAY EARLY. They are not scheduled until tomorrow, Tues 6/8 between 2-4p. That is what my records reflect. However, the gentleman that came for the initial Assessment; was excellent.
Very thorough detection of where mice were entering our home. Burgess came many times and used i phone cameras to look underneath siding areas of our home that showed that the construction was sub-par and left entry openings to the mice that we have been dealing with for years!
He was thorough and listen to what I told him, after all I am the old lady who lives here………
The only thing I would say is that they must be awfully busy because it takes a week to get them back to the house for new issues
I’ve been a customer of Burgess Pest Management for years. They are a local family owned business and very professional. When we bought our first home it had some termites and BPM came right out to assess the issue, contain and remove it. …
Burgess Pest Management goes above a beyond in satisfying our needs. They have always been extremely efficient, punctual and knowledgeable. We wouldn’t call anyone else.
Not the best company. They’d come in for ten minutes once a month and get paid then leave. I had a mouse infestation that got worse after they’d show. I hired a new company and within a month our infestation was gone. But I have signed and …
We highly recommend Burgess Pest Management. John was very knowledgeable & answered all of our questions. Now we have the piece of mind knowing our house is protected for the next year.
Burgess had always been on time and thorough. We have used them for a very long time and continued with them when we rebuilt our home in 2016. Even though we are in a heavily wooded area on the water, we continue to be free of pests.
I scheduled an appointment with Burgess because I found a group of maggots on my black center carpet in the basement and I cleaned up the area and the next day there was a few more maggots I can’t figure out where they are coming from. …
Burgess Pest Management has exceeded our expectations. Great service, professional, and the most important thing is their program is very effective for mosquitoes. We will be able to enjoy our pool without mosquitoes.
I had the short rib over resoto and it was delicious.
The new tavern restaurant was set up nicely but a little noisy when a lot of people were there. …
Being new to a part of the country with mosquitos, we waited a couple of years before we started spraying. Our question now, why did we wait so long? The spraying has been very effective, it smelled really good, the tech was awesome and we …
I have a pad protection plan with them and it absolutely worth the peace of mind. the are responsive, polite, knowledgeable and feel better every time they come. Have recommended them to family and friends for all their pest both current and preventative needs.
Absolutely terrible customer service. Do not plan on using them if you are going to move. I asked them to transfer the credit for the rest of the year to my new property and they told me I had to pay off the year at the current property …
We use Burgess for tick spraying treatment of our yard. Their service is consistently excellent. The technicians are courteous, thorough, amenable to special requests and always arrive according to schedule. The sprays seem to work too. …
The employee that serviced us was excellent and took care of the issue. However, when I made the appointment the customer service rep should have told me what the minimum would be for service. I paid $125.00 less for the same service last year from Orkin.
Overall this company is pretty good. I almost gave 5 stars, but deducting 1 for these reasons: You work with a rep who is different from people that come onsite to do actual treatment. What one says may differ from the other. They broke a …
I used Burgess after I discovered yellow jackets had made a nest in my ceiling. They acted fast and were very thorough. Every one I encountered from the company was extremely helpful and friendly. I would highly recommend them to anyone with a pest problem and would definitely use them again in the future.
I have been using RI Pest Control which in the past year became part of Burgess. Burgess has been wonderful. Very helpful. Always respond with answers to my questions, even when I send them pictures.
Great experience so far with Burgess! They were on time, friendly, took the time to look at EVERYTHING, talk through all my questions and concerns. The pest proofing and trap setting experience was great. So far things are better!
The representative made a thorough examination of our property, and I never felt as though I was being badgered or pushed to purchase service I didn’t need. The representative was very knowledgeable, friendly, and polite. I’d recommend Burgess to anyone. Good company.
I had some mice infested insulation in the basement that I needed to have removed and I wanted to have the access points into the house blocked. The Burgess team showed up on time and they worked very hard. I appreciated their thoroughness …
Called about Ant problem. Had someone at my house within days to go over options and inspection. Picked a plan and had a tech out within days to complete treatment. I’ve already seen a difference in ant population outside of my home. Thanks
My parents used this company for years, I recently bought my own home and there was no choice who I would have treat my yard. Between setting up service, setting up a very affordable payment plan and being treated it was 1 week, I couldn’t …
They were promt, very professional, knowledgable and courtious. They took all the time I needed to answer all my questions. They did a thourow inspection prior to installing bait and traps. I would definitely recomend them.
Burgess came and treated our backyard prior to an outdoor wedding. Mosquitoes and No-see-ums in our yard had been unbearable at dusk in the evenings leading up to the event. Although I could not say that the area was absolutely 100% bug …
John helped me with a mouse problem. He showed up right on time and was honest and professional. I would recommend Burgess Pest Management to anyone looking for this type of service.
Burgess Pest has come to our home three times in the past few weeks. They are always on time, friendly and professional. They educated us on what was going on and what they did to prevent critters (mice) from getting into our home. Since …
Very pleased with my recent use of Burgess Pest Management. Incredibly quick turnaround from when I first inquired to when they were able to get someone out for a quote. Once I decided to move forward with them (a Friday), they were able …
We’ve had an incredibly positive experience working with BPM. We bought our house last summer and had a lot of pest issues. Burgess Pest was responsive, professional, and provided great service from day 1. There was a time where they were …
Frank came out to see if we still had a wasp problem after my husband had tackled it. He was wonderful – checked everything out thoroughly (put on his white bee suit), and declared us safe. I would use Burgess again in a minute given how thorough and honest Frank was
The tech was a great guy. Easy to talk to but def knew his stuff. He gave me options that were Burgess services and suggestions that weren’t Burgess. He was super considerate of all of my animals and the confidential business activity. Great exp!!
I was very impressed with the program Burgess offered us to get rid of the mice in our home; unfortunately, my husband and I both felt that we wanted a business that was geographically closer to our town. …
Service has been as stated with the Sales Representative . Technicians have been knowledgeable, pleasant and responsive. They have all provided the service expected within the anticipated timeframe. No complaints — “so far , so good”
I’ve had Burgess Pest Management for years. I was happy with the service and noticed that we didn’t have our usual parade of ants in the house. This fall I cancelled the service, since I thought we were all set with ants. Of course, within …
Very aggressive sales person showed up with no mask on. I asked if he was vaccinated he said no, so I asked him to wear a mask. He should have had one one when he came to house knowing he was going to have to go inside. He texted and …
I was having $40.00 a month charged to my credit card and in June without any notification I was being charged $42.00. I am 70 years old and believe that without any notification this is illegal.
Overall service: Their representative showed up on time, did a thorough inspection of out house, attic, basement, and outside perimeter. He provided us a written estimate via email within 24 hours. When we signed up for service, they had a …
Burgess performed a wood destroying insect inspection on my property as required for a VA refinance. They were helpful and friendly on the phone setting up the appointment. The appointment was made only a couple days out so I did not have …
Excellent company. We had a lovely infestation of carpenter ants this year and Burgess came through for us. Scott came out for an initial inspecton and to set up a plan of attack. He was very thorough and laid out a very reasonable …
I was pleased that my rep did a thorough scan of what my issues are and was able to present different options. As always it is a money factor and I am still thinking about the commitment I have to make. At this time I will have to wait on proceeding with the work. I will be in touch
Thank you
Great service over the phone, and excellent hornet removal service from our attic. Not cheap. Still, no stings, and the hornets are gone. Happy customer.
The gentleman that Burgess sent was extremely honest with me. He pointed out five structural issues that I need to resolve.
He said that I’d be wasting my money on pest control until that happened. In …
Very impressed with the services provided by Burgess Pets Management. Michael and his partner did a great job with a Perimeter/Barrier Termite Treatment for both house and garage. On site inspection on a Tuesday, work done on Thursday. …
Matt came, did a walk thru, great job explaining the different programs offered and did not try to over sell. Jason did the first treatment, again, great job, explained what he saw and what he was doing.
The technician we had at our my workplace was amazing he came after hours after working a long day and was polite and thorough with everything. When they do the monthly visit most technicians are great some not so much but other then that I would recommend them
Recently have had a problem with mice infestation. Our cats have been working overtime. Burgess came out and gave us a fair est. After performing their duties have not seen another mouse. It’s only been 1 week and Burges came out this am …
The people there have been excellent and they definitely know what they’re doing which is great. However, I have 3 contracts with them on 3 different properties and I have asked, and my wife, multiple times to email or call when they’re …
We have a contract with Burgess that includes quarterly inspection. Every time we have a visit from Burgess I feel that I’m getting my monies worth. They do a thorough review of the home inside and out and answer any questions and offer suggestions as needed. Best of all they are helping us keep our home free of rodents!
We have a problem with small red ants. Burgess was very responsive, very professional, they know what they are doing. I went from frantic to relaxed in a very short amount of time.
Thank you so much!
Jason never gave up on figuring out how to get the mouse problem as close to stopped as it’s ever been. He was professional and knowledgeable. Thank you, Jason!
Every staff member who has come to our house has been pleasant, professional, knowledgeable, and efficient. Great service every time!
Got rid of a colony of carpenter ants 🐜🐜🐜🐜🐜🐜🐜🐜🐜🐜🐜🐜🐜🐜 🐜🐜🐜🐜🐜❤️ …
Outstanding customer service
Professional & pleasant!
Very responsive and professional
Did a great job
Excellent customer service
Professional and knowledgeable
Great team and great service
Everyone was wonderful.
GREAT WORK ….PERIOD
Representative was professional and thorough.
Very professional staff. Very timely and responsive.
Very professional and knowledgeable service personnel.
Excellent service and they are always there on time.
Always a great experience with Burgess.
Prompt, polite, and professional service. Would certainly use again.
Gave good advice about preventing infestation of flies in the kitchen.
This was for initial free inspection. They were on time and explained everything. Was just much more than I expected.
Comprehensive elimination and control
Excellent fast work. They took care of a gigantic wasp nest for us. Thank you!
Professional, showed up on time, knowledgeable. Results TBD requires time
Burgess personnel are right on with visits. They make follow up visits as needed.
just great. came on time, carefully checked out all the possibilities and provided a remedy which worked perfectly. no more ants…thank you
Job was done as requested.
They came through We had some bee issues and could not find nest. they fond the bees hiding in the roofline and the siding.
everyone was friendly and informative. Very happy with Burgess.
We have used Burgess Pest Management in our 1830 house for years and they have never let us down!
Polite, knowledgeable salesman, tech and office assistant. great job. No ants or spiders since visit.
These guys know there stuff. Helped me get rid of a mouse infestation i a matter of 3 visits.
Well done to Joe and his team! My home is now rodent free, no thanks to our cat…and protected from termites.
Office staff were very quick and helpful and technicians and the inspector were informative and responsive.
They come in set traps and I still have mice what’s the sense
Can’t say enough about the great service with Burgess Pest Management. Way better than Terminix.
Took care of my bee problem effectively! Call around for a better price though. Initial bee treatment price was high IMHO
Quick and professional service- got immediate response to request and friendly service
Great company to deal with,always professional,but great personalities make it easy to deal with, get job done right every time and they keep up with your yearly .contracts scheduling
I asked for a quote – they were prompt and professional. I decided not to go with a service this year but would definitely call them back.
Fast& professional service. The technicians that came out each time were so informative & made myself & my daughter very comfortable. Would highly recommend.
Everyone was very responsive, great attitude, very personable and pricing was hard to beat.
Matt from Burgess did a great job aerating, seeding, and putting down starter fertilizer.
Burgess came the next day and took care of my problem. They were extremely professional.
Tech was very knowledgeable and professional. Took a couple visits but that seems normal for ground hornets. Time will tell if it worked long term.
Just came across 2 gentleman loudly swearing in the Eastham National Seashore parking lot. Yes, the same National Seashore where nearly everyone from this area brings their families. Frankly was disgusted by the language and volume of their completely inappropriate conversation. Especially in front of my two small children.
Seemless. Prgess Pest personnel arrived, perform our yard spray and was gone without any interruptions to us. Mosquitoe presence has been minimal as a result.
Some workers lie on their reports and management does nothing even though told.
Great local business! Super professional, informative, patient, and much more affordable compared to many other companies. Recommend a million times over!
John came to my home and gave me a very competitive price and worked with me to get everything right.
BEWARE!!! BEWARE!!! BEWARE!!!
On Tuesday September 19th, 2017 …
Very pleased with the exceptional service provided by Burgess. Scott handles my property and is attentive, informative and highly professional.
This is a DAY EARLY. They are not scheduled until tomorrow, Tues 6/8 between 2-4p. That is what my records reflect. However, the gentleman that came for the initial Assessment; was excellent.
We had a great customer experience with both appointments, and we enrolled in the maintenance program. Overall excellent service and knowledge!
Scott Zalinsky was very informative and knowledgeable
He knew exactly what to look for and what measures would be necessary for this situation
Very thorough detection of where mice were entering our home. Burgess came many times and used i phone cameras to look underneath siding areas of our home that showed that the construction was sub-par and left entry openings to the mice that we have been dealing with for years!
He was thorough and listen to what I told him, after all I am the old lady who lives here………
The only thing I would say is that they must be awfully busy because it takes a week to get them back to the house for new issues
Getting rid of rat infestation still in progress, poison pellets much more effective than killer trap boxes.
I’ve been a customer of Burgess Pest Management for years. They are a local family owned business and very professional. When we bought our first home it had some termites and BPM came right out to assess the issue, contain and remove it. …
Burgess Pest Management goes above a beyond in satisfying our needs. They have always been extremely efficient, punctual and knowledgeable. We wouldn’t call anyone else.
Not the best company. They’d come in for ten minutes once a month and get paid then leave. I had a mouse infestation that got worse after they’d show. I hired a new company and within a month our infestation was gone. But I have signed and …
We highly recommend Burgess Pest Management. John was very knowledgeable & answered all of our questions. Now we have the piece of mind knowing our house is protected for the next year.
Burgess had always been on time and thorough. We have used them for a very long time and continued with them when we rebuilt our home in 2016. Even though we are in a heavily wooded area on the water, we continue to be free of pests.
I scheduled an appointment with Burgess because I found a group of maggots on my black center carpet in the basement and I cleaned up the area and the next day there was a few more maggots I can’t figure out where they are coming from. …
Burgess Pest Management has exceeded our expectations. Great service, professional, and the most important thing is their program is very effective for mosquitoes. We will be able to enjoy our pool without mosquitoes.
I had the short rib over resoto and it was delicious.
The new tavern restaurant was set up nicely but a little noisy when a lot of people were there. …
Being new to a part of the country with mosquitos, we waited a couple of years before we started spraying. Our question now, why did we wait so long? The spraying has been very effective, it smelled really good, the tech was awesome and we …
I have a pad protection plan with them and it absolutely worth the peace of mind. the are responsive, polite, knowledgeable and feel better every time they come. Have recommended them to family and friends for all their pest both current and preventative needs.
Absolutely terrible customer service. Do not plan on using them if you are going to move. I asked them to transfer the credit for the rest of the year to my new property and they told me I had to pay off the year at the current property …
We use Burgess for tick spraying treatment of our yard. Their service is consistently excellent. The technicians are courteous, thorough, amenable to special requests and always arrive according to schedule. The sprays seem to work too. …
The employee that serviced us was excellent and took care of the issue. However, when I made the appointment the customer service rep should have told me what the minimum would be for service. I paid $125.00 less for the same service last year from Orkin.
Overall this company is pretty good. I almost gave 5 stars, but deducting 1 for these reasons: You work with a rep who is different from people that come onsite to do actual treatment. What one says may differ from the other. They broke a …
I used Burgess after I discovered yellow jackets had made a nest in my ceiling. They acted fast and were very thorough. Every one I encountered from the company was extremely helpful and friendly. I would highly recommend them to anyone with a pest problem and would definitely use them again in the future.
I have been using RI Pest Control which in the past year became part of Burgess. Burgess has been wonderful. Very helpful. Always respond with answers to my questions, even when I send them pictures.
Excellent and professional service; prompt communication; effective results.
We have experienced a problem with carpenter bees and it’s been virtually …
Great experience so far with Burgess! They were on time, friendly, took the time to look at EVERYTHING, talk through all my questions and concerns. The pest proofing and trap setting experience was great. So far things are better!
The representative made a thorough examination of our property, and I never felt as though I was being badgered or pushed to purchase service I didn’t need. The representative was very knowledgeable, friendly, and polite. I’d recommend Burgess to anyone. Good company.
I had some mice infested insulation in the basement that I needed to have removed and I wanted to have the access points into the house blocked. The Burgess team showed up on time and they worked very hard. I appreciated their thoroughness …
Called about Ant problem. Had someone at my house within days to go over options and inspection. Picked a plan and had a tech out within days to complete treatment. I’ve already seen a difference in ant population outside of my home. Thanks
My parents used this company for years, I recently bought my own home and there was no choice who I would have treat my yard. Between setting up service, setting up a very affordable payment plan and being treated it was 1 week, I couldn’t …
They were promt, very professional, knowledgable and courtious. They took all the time I needed to answer all my questions. They did a thourow inspection prior to installing bait and traps. I would definitely recomend them.
Burgess came and treated our backyard prior to an outdoor wedding. Mosquitoes and No-see-ums in our yard had been unbearable at dusk in the evenings leading up to the event. Although I could not say that the area was absolutely 100% bug …
John helped me with a mouse problem. He showed up right on time and was honest and professional. I would recommend Burgess Pest Management to anyone looking for this type of service.
Burgess Pest has come to our home three times in the past few weeks. They are always on time, friendly and professional. They educated us on what was going on and what they did to prevent critters (mice) from getting into our home. Since …
Very pleased with my recent use of Burgess Pest Management. Incredibly quick turnaround from when I first inquired to when they were able to get someone out for a quote. Once I decided to move forward with them (a Friday), they were able …
We’ve had an incredibly positive experience working with BPM. We bought our house last summer and had a lot of pest issues. Burgess Pest was responsive, professional, and provided great service from day 1. There was a time where they were …
Frank came out to see if we still had a wasp problem after my husband had tackled it. He was wonderful – checked everything out thoroughly (put on his white bee suit), and declared us safe. I would use Burgess again in a minute given how thorough and honest Frank was
The tech was a great guy. Easy to talk to but def knew his stuff. He gave me options that were Burgess services and suggestions that weren’t Burgess. He was super considerate of all of my animals and the confidential business activity. Great exp!!
I was very impressed with the program Burgess offered us to get rid of the mice in our home; unfortunately, my husband and I both felt that we wanted a business that was geographically closer to our town. …
Service has been as stated with the Sales Representative . Technicians have been knowledgeable, pleasant and responsive. They have all provided the service expected within the anticipated timeframe. No complaints — “so far , so good”
I’ve had Burgess Pest Management for years. I was happy with the service and noticed that we didn’t have our usual parade of ants in the house. This fall I cancelled the service, since I thought we were all set with ants. Of course, within …
Very aggressive sales person showed up with no mask on. I asked if he was vaccinated he said no, so I asked him to wear a mask. He should have had one one when he came to house knowing he was going to have to go inside. He texted and …
I was having $40.00 a month charged to my credit card and in June without any notification I was being charged $42.00. I am 70 years old and believe that without any notification this is illegal.
Overall service: Their representative showed up on time, did a thorough inspection of out house, attic, basement, and outside perimeter. He provided us a written estimate via email within 24 hours. When we signed up for service, they had a …
Burgess performed a wood destroying insect inspection on my property as required for a VA refinance. They were helpful and friendly on the phone setting up the appointment. The appointment was made only a couple days out so I did not have …
Very positive experience. All reps were courteous, knowledgeable and timely in keeping appointments at my home. …
Excellent company. We had a lovely infestation of carpenter ants this year and Burgess came through for us. Scott came out for an initial inspecton and to set up a plan of attack. He was very thorough and laid out a very reasonable …
I was pleased that my rep did a thorough scan of what my issues are and was able to present different options. As always it is a money factor and I am still thinking about the commitment I have to make. At this time I will have to wait on proceeding with the work. I will be in touch
Thank you
Our tech was professional and explained the process thoroughly.
Highly recommend.
Professional, prompt, and reasonable. Highly recommend!
Great service over the phone, and excellent hornet removal service from our attic. Not cheap. Still, no stings, and the hornets are gone. Happy customer.
The gentleman that Burgess sent was extremely honest with me. He pointed out five structural issues that I need to resolve.
He said that I’d be wasting my money on pest control until that happened. In …
Very impressed with the services provided by Burgess Pets Management. Michael and his partner did a great job with a Perimeter/Barrier Termite Treatment for both house and garage. On site inspection on a Tuesday, work done on Thursday. …
Matt came, did a walk thru, great job explaining the different programs offered and did not try to over sell. Jason did the first treatment, again, great job, explained what he saw and what he was doing.
The technician we had at our my workplace was amazing he came after hours after working a long day and was polite and thorough with everything. When they do the monthly visit most technicians are great some not so much but other then that I would recommend them
Recently have had a problem with mice infestation. Our cats have been working overtime. Burgess came out and gave us a fair est. After performing their duties have not seen another mouse. It’s only been 1 week and Burges came out this am …
The people there have been excellent and they definitely know what they’re doing which is great. However, I have 3 contracts with them on 3 different properties and I have asked, and my wife, multiple times to email or call when they’re …