CAL Automotive represents the next generation in the indirect automotive leasing business with a focus in the New Jersey, New York, and Pennsylvania marketplaces. CAL’s competitive advantage revolves around its 30 plus years in the indirect automobile leasing industry. CAL constructs strategic and competitive automotive leasing programs which are highly attractive to dealers and their customers.
| Friday | 9AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
4556 S Broad St, Yardville, NJ 08620
Rude and threatening. Everything was fine until a bank check was taking too long in the mail. They harass and text on personal cell phones day and night. I can’t stress enough how terrible they are. Avoid working with them at all costs, I feel very uneasy knowing they have personal information of mine. I can’t wait until my lease is up
Thanks for everything!
Great customer service.
GREAT !
very easy to work with!
never ever lease with these bums
Good luck getting a call back.
Best experience I’ve had in a while!
Excellent Customer Service!
Excellent Customer Service! Highly Recommended
NEVER LET A DEALER PUT YOUR LEASE WITH THESE CROOKS.
All I can say is WONDERFUL SERVICE!!! Best experience EVER!!!
I do not recommend using CAL Automotive.
They rarely ever answer phones.
The CAL team is the best! Thanks for everything!
Very pleased to finally deal with a bank that actually cares.
Always a pleasurable experience! They’re the best!
Great Customer Service! Never had a easier transaction!!!!!
worst leasing company ever!
ABSOLUTELY TERRIBLE SERVICE, NO ONE PICKS UP THE PHONE AT THE DEALERSHIP, THEY NEED A ROAD MAP TO FIND THEIR BRAIN!!
Just hope and pray that you never need customer service.
Great experience! Always available when we have questions.
I always lease and this has been my best experience. Highly recommend.
A great company, and they seriously work hard to make a great experience for their customers!
EXCELLENT customer service!! Highly recommend them for all your needs. Process is VERY smooth!!
Thank you to Maureen and Marissa. You both made the leasing process very easy and enjoyable!!!
They have different pay off payment. They are not care about their customers and not honestly.
Becky is very helpful and would recommend CAL to anyone looking to lease!
Great to work with – wish I could have used them again but decided to downsize for now. Will be in touch in the future!
Excellent customer service, expedient process, and an absolute pleasure to use. Would recommend to anyone, anytime.
Great experience! Would recommend to anyone. Made me feel very comfortable and at ease. Great customer service!
Never before have I had an experience with a leasing company like this, would gladly work with them again in the future, real stand up crew they have
Marissa and Maureen are great. Top notch customer service and wouldn’t want to work with anyone else!
Left multiple messages days ago and still no response but I bet if the payment was late one hour they’d know what’s happening. Haven’t received first payment in mail and have no way of paying bill. Thanks CAL!
I don’t recommend this company. They charge a $450 disposition fee on top of another exorbitant amount for “wear and tear” on a returned lease.
Terrible customer service they actually have been harassing me about a payment that they received I would never go threw cal or grava jeep both horrible dishonest places and they call and make threats about credit burrow horrible
Really helped me out with my lease, couldn’t have asked for a better experience. Will gladly go through them again if I can!
Never lease but glad I did, great experience and Marissa was super friendly
NEVER EVER EVER USE THIS COMPANY!!! Yes, you may save a few bucks a month ($5??) BUT they will charge you a fortune when you return the car AND you can NEVER get out of the lease!! No swap a lease or early returns.
This place has everything! Cars, people, cars, cars and water! What more can you ask for? You need to lease a car? You come here and they’ll get you that lease. We all leasin’. Mo’ leases less problems is what I always say.
Was skeptical to lease at first but have had a great experience with CAL and my wife will be leasing through them next too
Couldn’t have asked for a better experience. I have had absolutely no issues with CAL, and would recommend them to anyone.
I NEVER EVER LEASE ANY CAR AGAIN FROM CAL, SERVICE IS VERY BAD, WEBSITE DOSEN’T WORK PROPERLY, THIS IS HOW THEY’RE DESIGNED IT SO THEY CAN CHARGE YOU LATE FEE, ANY BANK YOU BORROW MONEY THEY’LL SEND YOU ENVELOPES BUT CAL AUTOMOTIVE TRY TO SAVE ON ENVELOPES AS WELL .
I leased my Jeep through them and had such a smooth experience. Great customer service, would highly recommend!
In my entire experience of leasing vehicles, I would have to say this is the first company I’ve dealt with that has nickeled and dimed normal wear and tear on a vehicle. Never again.
Great company! I leased my vehicle through them, everything went smoothly and they were extremely helpful! A++ Experience!
Excellent company. Kelly F. in the leasing area and the other associates at Cal are responsive and efficient. Thank you
I leased my new car through CAL , everything was great! Low payment, Maureen was very responsive to all my questions, A++!!
CAL has great customer service and I found them to be extremely helpful and knowledgeable. I will definitely look to lease all my vehicles through CAL.
Experienced wonderful customer service working with CAL Automotive. Maureen was patient and informative. Will recommend CAL Automotive to anyone leasing a vehicle.
THEY ARE SNEAKY AND DON’T WANT TO RESOLVE THE ISSUES. I LEFT A MESSAGE FOR THE SUPERVISOR AND SHE HAVEN’T RETURNED MY CALL. THEY WANT TO GIVE ME A HIGHER PAYOFF FOR A VEHICLE THAT’S WAY MORE THAN IT’S WORTH ABOUT $6000 MORE BECAUSE I WANT TO TRADE IT IN TO ANOTHER DEALER INSTEAD OF THE DEALER I ORIGINALLY BOUGHT IT FROM.
Would highly recommend this leasing company! Great rate and quality customer service! Moving forward, all my leases will be through CAL!
Probably the nicest, well informed , understandable company I have ever dealt with. Cullen and Rachel were knowledgeable and considerate.
Great experience with my lease from start to end. EXCELLENT customer service! They were extremely helpful at the end of the lease and easy to work with.
I called customer svc due to impacted of pandemic lost my job
appeal for payment plan. Miss MARIYAN may be collection agent
not realizing circumstances.both we should respectfull each other …
Becky was a huge help! She was courteous and answered all my questions about my lease. Excellent customer service; very pleased with my experience.
OMG……they are awful. NEVER let your leasing guy use this finance company!! Only use Audi Financial…the couple of dollars you save a month using CAL will bite you back later costing you thousands in unneccesary charges!! If you ever want to get out of your lease…..FORGET IT! Won’t allow you to do swap a lease or transfer it.
The customer service team did an amazing job at making me feel comfortable with the leasing process. I appreciate them taking the time to answer all my questions thoroughly – very pleasant experience!
I cannot believe during these hard times that you are not offering any type of deferment! People have lost jobs due to Covid 19 and you just offer to push back the date of my payment? How are you helping any of us with that!? Every other …
This place helps you lease your car. Never a problem and the employees are helpful. They have a freshy paved parking lot outside. The building is modern and clean looking. If you need to get a lease then this company should be your first choice.
I am not very internet savvy and had a question on how to set up auto pay- Maria from Customer Service walked me through the process. She was patient, kind and very personable. Rare you see this level of service these days!! Thank you Maria and thank you Cal!
My Civic lease is with CAL Automotive and they are fantastic! Exceptional customer service, responsive, and knowledgeable staff! I make all my payments on the CAL website and it is user friendly and convenient.
I was merely interested in finding out if this company could help me with my current lease, they did a hard credit check on me without my consent lower my score and not even telling me they were going to do it!! would not recommend. EVERYBODY PLEASE REPORT THEM TO THE BETTER BUSINESS BUREAU
The staff of this company were extraordinarily friendly, helpful, and efficient. Other companies should take note!
My experience with CAL Automotive exceeded my expectations. The customer service personel were very knowledgable, made the process seamless, and thoroughly answered all my questions. Highly Recommend!
If this is not the Worse company in the world, im not sure what company is! Since day one its been nothing but Rude customer service, no courtesy whatsoever! To top it off they are so old Fashion. They do not have an app!!! Which i find it …
Received a call from Camila at CAL to coordinate return of my Jeep at lease end. She was courteous, professional and answered all of my questions. Will definitely lease again with CAL Auto!!!
This was my 1st time leasing a vehicle and had some questions. I called CAL and my questions were answered immediately and professionally! Marissa was exceptional and really went above and beyond to help me! HUGE thanks to the whole team over there!
Sub-par leasing company you should try to avoid. Be mindful of a $450 “disposition fee” many other leasing companies do not charge. At the end of your lease, if you plan to give up the vehicle and not trade-in or purchase, they will be …
CAL provides the lowest rates for financing your vehicle purchase. Their website is very easy to use. Customer service is outstanding if you need to contact them.
INCREDIBLE! How CalAutomotive’s collection dept. can make 2 of the same mistakes in 2 different months. On Feb 2021 I was sent a past due notice notifying me that I did not pay Jan 2021 payment and owe late fees. I sent them all my …
The lease end team at CAL Automotive was a pleasure to work with. Marissa and Camila answered every question patiently and professionally. They went above and beyond to help me. It was so refreshing to deal with someone who really cared.
I usually don’t comment but could not help myself after working with CAL. If you want to lease a car go through CAL Automotive. The customer service is on point and they are very knowledgeable. They made the process seamless. I am very happy we found them. Thanks CAL!!
Things may look good going into your new CAL lease but don’t be fooled.
Be aware that this company adds a hefty a surcharge (10%-20%) to the payoff if you attempt to do business with any dealer other than the originating dealer …
Second time leasing with Cal. Every time I have called or had a question/concern they have gone above and beyond in helping me and are always extremely kind and knowledgeable. The lease rate is amazing too!
I had been making my monthly lease payments by check and wondered if payments could be taken from a bank account on a monthly basis. There are ways to do it online, but I refer to myself as “technologically disadvantaged.” I called the …
2 reasons I’ll leaving a poor review:
1) Their customer portal website is terrible, it might as well not be an option. …
I inquired about a payoff and was given two separate figures. One was for a dealer and the other is if I decided to purchase. The dealer payoff was $7,000 more than my payoff. I came to realize that unless you trade your vehicle with the …
Wow!!! They are amazing!! I never liked leasing but having CAL by my side made me feel comfortable. Customer service was great and I enjoy my 2020 Truck. I would do this again and recommend to anyone.
Leased my new Grand Cherokee with CAL. Had a question about my payment due date and the customer service was just absolutely exceptional!!!!!Spoke to Maureen, what a delight! She was knowledgeable and professional. I highly recommend CAL to anyone looking to lease. GO CAL!!!!!
I am in the process of trading out of my 2017 Jeep GC (got the car at Reedman Toll and got a great deal on a lease with CAL). Last week I called CAL customer service for a payoff because I had some questions about my options and am looking …
Would give them zero stars if possible. Worst finance company I’ve ever worked with. Rude customer service reps. Added charges not disclosed when signing the lease. Reported late payment when there was none. If you have a choice….even if Cal is a lower monthly cost….it’s not worth it.
Every call, discussion and transaction with this company has been amazing. Everyone at the call center is very knowledgeable and the service is consistent no matter who I spoke to. Thank you for being better than every single leasing experience I’ve ever had. This is a great company.
Just finished my Jeep Grand Cherokee lease for the first time using CAL. Had no problems at all with them. Very helpful explaining the lease turn in. There disposition fee is equivalent to most other manufacturers as well.
CAL Automotive is a excellent leasing option and is very sensitive to each individual customers situation. They take all aspects into consideration and go to the extreme to help out. There customer service representative Samantha definitely …
I’ve been in the auto industry for 20 years and would NOT recommend this leasing company to anyone. If you lease a vehicle and want to get out early, most dealers can buy the vehicle to help the customer. However, with CAL, you the consumer …
I experienced problems with this company twice leasing my Honda. Worst company ever. At the end you pay thru the nose displacement fee. Tire fee. If you don’t pay they send you to collection agency. I will keep my eye on the actual lease company from now on to make sure it is not cal-automotive.
I had an issue with the lease disposition fee , I went away and was stuck out of the country due to Covid and the disposition fee ending up on my near perfect credit report dropping it by 46 points , I called CAL automotive and to my …
I recently leased a Honda Accord, and the dealer set me up with CAL Auto. They told me that – even though it’s a Honda – there are non Honda leasing companies that offer lease programs. I was a little hesitant, but the monthly payments …
Beware they will get you when you return the vehicle with excess wear and tear charges! Thank Goodness I had proof and time stamped pictures that showed the car didn’t have the damages when the transporter picked up the car from me. The …
I have a new Toyota Highlander that I leased through CAL Automotive. Exceptional service!!! I called in for a payment question and spoke with Maria. She was very polite and helped me set up monthly recurring payments for my account. …
Leased my new Toyota through CAL. Very low payment and really good rate! Had a question about my new lease so I called in. Spoke to Laurelle. Very polite and patient with me. Great customer service! Seems like a company that actually cares. Thank you CAL!
I recently leased my Jeep Grand Cherokee at Garden City Jeep. As i was in great credit standing, i qualified to lease thru CAL automotive, whose rates were far superior to any other leasing company. I feel like i got a steal paying $355/ …
Do not use this company! I have leased vehicles in the past with no issues when returning the car with normal wear and tear. They charge you for EVERY SINGLE THING. Had the car inspected and replaced tires, wind shield wipers, deep cleaned, etc. Still somehow have thousands in repairs that needed to be done. TERRIBLE COMPANY
I would never recommend Cal automotive they give you a good rates in the beginning but when you return the car they will charge you a $4500 bill be aware be careful do not go with Cal call directly with Lexus bank. They will charge you for …
I’ve read a lot of neg. reviews about Cal Auto, on thier website. Didn’t have that experience with them. 39 mo. Lease, no issues. Even had 1 or 2 late payments, due to covid. Never hit my credit. And when i bought it out at the end of …
Trust the negative reviews you read. It’s not just like 2 or 3 negative reviews, it’s so many. Horrible nasty customer service, nobody looking to help you. Just looking to catch you with good rates in the beginning and they come at the end …
Update!!!! I spoke with Joe fro Cal 4 times on the phone. He was unable to help me but patched me thought to customer service each time, I still have not received a call back we are going on a week and a half now. …
Not helping much in pandemic only 20 day deferred payment. Don’t know when this will be over and people can work and make payments and I only have 8 payments remaining and I don’t even have miles on it. Understandable if was over year left. …
Unreal. Customer service is atrocious. They screwed me on a lemon of a lease. No loaner vehicle and made excessively difficult in getting my 2 year old car fixed. Idk why Jeep uses them. Never again! Even paying online is so draconian, it makes a dial up connection look state of the art. Pathetic. They lost a loyal Jeep customer.
Just got off the phone with Denise in customer service department. This was my first call after leasing a new vehicle. What a pleasure!!
Dealer could not provide me with information that I needed. CAL did immediately. …
This was my first lease with CAL. Was approaching the end of my lease and I had a question about exercising my purchase option. Spoke to Marissa, she was very helpful. Walked me through the entire process. Got me approved at a very good …
This is the most incompetent company I have ever worked with. It’s been almost 6 months since I paid my lease an yet they still have not sent me the title to my car. I have no choice but to proceed with criminal charges for theft and fraud..
The residual value for the car was higher. More importantly, they picked out items that would never have been flagged in other leased vehicles I had. Items that could be considered normal wear and tear on a vehicle after three years. There …
My local Honda dealership recommended I lease with CAL Automotive for my new Honda Accord. The monthly payment was very low so I decided to go with the recommendation. A few days after I got the car, I received a welcome call from …
Had a wonderful experience dealing with Cal Automotive for the past 3 years. Never had one issue related to my payments (online), servicing or lease end. Customer Service lease end reps were top notch. Great from start to finish. Highly recommend them.
This is by far the worst company i’ve leased with so far. there is zero, communication with the representatives. they have no consideration for detail, not only was my address incorrect on the account but my last name also incorrect. …
My car was totaled in an accident and I’ve had the insurance company calling to get a payoff amount to finalize paperwork for two weeks. I’ve been calling for almost 3weeks with no answer. Called as a dealership and left message… got called …
I’ve purchased vehicles to own my whole life, so one can imagine the unease when getting into something a little different like a lease. CAL came recommended to me by a friend so I decided to give them a shot. I spoke with their …
The worst company to deal with no one there tells the truth it took three months to get a title after buying my lease out. Just to find out that they lied to me and lost my title. Then they lied again telling me that the paperwork was …
I called cal automotive in a panic because I handed my leased car into another dealership who seemed a bit sketchy. I was greeted by Rachel in the end of lease department. She was awesome! She listened and had such compassion! She got the …
Marissa was terrific. Outstanding service. Took the time to lay out all of my options and detailed all the stages I would go through.
She’s a winner and a valuable asset to your organization.
I have excellent recent communications with CAL Automotive. I worked with Camila Henderson and she was such a pleasure to work with as I was in the process of purchasing my leased vehicle. Thank you for such a smooth and quick process 🙂
I was upset when I initially called CAL Automotive. I spoke with Racheal first. She worked with me tirelessly, calling others on my behalf and listening to my complaints. I then spoke with Marissa who was just as dedicated as Racheal. …
I leased my car from an authorized dealer through CAL Automotive, because they had the lowest rates. Now I’m at the end of my lease and needed some help with the process, getting a copy of my agreement etc. …
My experience with CAL throughout lease was seamless and without issue. Upon lease conclusion, the representative: Samantha; was professional and answered the many questions during my many calls regarding my end of lease options and upon making a decision, she worked seamlessly to ensure transaction ended successfully. Thank you CAL.
At first I was nervous about speaking with a representative from Cal because I wasn’t too familiar with the organization. I had a few questions about the end of my lease and options. Camille Henderson was so helpful and kind, it put all my …
I had the best call when needing assistance with changing my bank accounts to pay off my lease. Not only was Maureen helpful, she made sure to stay on the line with me and approved everything I was doing on-line. Maureen was nice, polite …
This is going to be very honest review. I have called CAL a couple of times last month and my experience was not pleasant. I felt as if the representatives didn’t really care to speak to the customers and a very nonchalant I don’t care type …
Criminal company! Illegally raising the buyout against the contract LOCKING me in to my lease. Currently working with my state AG office to file a case against them. If you have a lease with this company check what the “third party buyout” …
My experience with Cal Automotive was wonderful. Throughout the term of my lease, the folks at Cal were always helpful and courteous whenever I had questions or concerns. When I opted to buy-out my lease, the customer service from Marisa …
Amazing customer service, very attentive, get back to you right away, Did me the courtesy of extending my lease for 6 whole months due to the car shortage. Very accommodating staff and a pleasure to do business with! Highly recommend. Would most definitely lease with them again. Keep up the good work!!!
All of my dealings with CAL Automotive have been unusually pleasant. Each staff person has been knowledgeable and enormously helpful, especially in arranging for me to extend my lease and finalize the return of the car. If I ever lease …
I was in communication with them while my father in law was in the hospital called them twice regarding a woman named Barbra was sending threatening text messages and requesting his banking info through text on their personal phone. I told …
Worst leasing company! I had previously done 6 leases with Toyota, I returned no problem… cal automotive $4000 bill….car looked the same as all the Toyotas I returned. They will nickel and dime you! Just awful
Today I came to Volkswagen of Freehold in search of a new car. Krishna was able to assist my family and I, and was able to provide us with excellent service and a fair price. He made our experience enjoyable and we will definitely be back.